Try our new research platform with insights from 80,000+ expert users

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs VMware Workstation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
126
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Desktop as a Service (DaaS) (1st)
VMware Workstation
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 10.0%, down from 14.2% compared to the previous year. The mindshare of VMware Workstation is 17.0%, up from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
Delivers secure and unified access to apps, desktops, and content for enhanced productivity
Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues. The error messages are too vague, just stating "connection error" without specifying if it's an IP address issue, connectivity problem, or something else related to the network. This lack of detail makes troubleshooting difficult. We often have to reinstall everything in Workspace, without knowing the root cause. Even after engaging with Citrix and sending logs, the feedback is often unsatisfactory, not meeting my expectations. This trial-and-error approach isn't effective problem-solving. While these issues aren't everyday occurrences, when they do happen, they can be catastrophic for our operations team.
Shambhu Narayan  Singh - PeerSpot reviewer
An easy-to-manage solution that has really good customer support compared to other market players
VMware Workstation makes it easy to manage all the resources that we are handling. VMware Workstation has reduced our infrastructure cost. If someone wants machines, I can create them easily using the solution. VMware Workstation is easier to manage than other workstations like Oracle Workstation. VMware Workstation is an easy-to-manage solution, and its support is really good compared to other market players. Overall, I rate VMware Workstation an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."
"The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly."
"I recommend Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) for companies distributed across the world because it facilitates easy configuration and deployment without extensive infrastructure."
"For our company's customers, I feel that the product is stable."
"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."
"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."
"The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines."
"This is a very stable solution which you can feel confident using."
"The features are good."
"The performance is good."
"Instead of relying on dual-boot operating systems, I can utilize open-source tools within my infrastructure. This approach allows me to create an in-house cloud platform suitable for testing. VMware Workstation enables me to perform tasks across various operating systems using a single device. It has helped me save time."
"The tool’s GUI is very user-friendly."
"The solution's technical support team is excellent."
"Great at solving connection problems."
"VMware Player's best feature is the ability to run different OS's simultaneously."
"I have found this product excellent for test/dev environments. This is 90% of what I use this product for."
 

Cons

"Citrix should consolidate the multiple tools currently required into a single platform."
"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."
"My only issue with Citrix is that they frequently rebrand their products. I'm using the app and everything is fine but after a couple of years, it's entirely different. There were an enormous number of Citrix tools readily available. My immediate concern was selecting the correct ones."
"They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
"Integration with other vendors could be improved."
"It takes time to load."
"The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers."
"VMware Workstation could improve the export and import of virtual machines."
"The big issue that we've always had with VMware, was the disparity between what was presented for a Windows-based client and a Linux-based client. The Windows client was always two or three releases ahead of the Linux client. We always wanted VMware to change and improve the feature sets between the client connector on Linux and on Windows."
"Installing VMware Workstation isn't so easy. It's highly complex compared to Windows. I rate it four out of 10 for ease of installation. Setting up a remote desktop only takes a minute or so, but the Workstation itself takes some time."
"The product’s virtual machine data backup feature needs upgrading."
"Performance could be improved, it's somewhat clunky."
"The price should be reduced."
"The solution should provide a guide on its installation."
"Lacks the ability to clone onto another system rather than starting from scratch."
 

Pricing and Cost Advice

"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."
"We're paying for a standard license and, in my view, the price is too high. I would be satisfied with it if it were reduced by about 20-30%. Right now, I would rate the pricing a five out of ten."
"The price of Citrix Virtual Apps and Desktops is approximately $300 for the new version called Dash and the license is approximately $900 annually."
"I think it is a little high priced."
"The product, XenServer, is free to use, and XenApp has a one month free license."
"It is an expensive solution. I rate its pricing a nine out of ten."
"Citrix is a mid-range cost solution compared to some others out there."
"The licenses are affordable, but the support is a bit expensive, though worth the value.​"
"You need to pay for a license, but I don't think it costs that much. I think it's a one-time payment."
"The product has a moderate price."
"VMware is expensive. Licensing can be tricky. For example, I recently had a client running VMware vSphere Essentials and wanted to migrate to a more scalable solution. However, they had no choice but to purchase a completely new license and deploy a completely new instance of VMware."
"VMware Workstation is an expensive tool. I rate the product's price a three on a scale of one to ten, where one is a high price, and ten is a low or good price."
"The pricing is reasonable."
"It has the best licensing modules."
"The cost differs depending on the customer's requirement."
"VMware Workstation's costs are lifetime."
report
Use our free recommendation engine to learn which Virtual Desktop Infrastructure (VDI) solutions are best for your needs.
851,604 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
Which VMware solution would you go with - Workstation or vSphere?
VM Workstation’s setup is so easy, you can use it almost instantly, it works well with Windows and Linux. We like VM Workstation primarily to test environments to determine how well a solution will...
What do you like most about VMware Workstation?
The product is stable, very easy to deploy, easy to use, easy to configure, and easy to set up.
What needs improvement with VMware Workstation?
The product's integration capabilities are an area with certain shortcomings where improvements are required.
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Akademiska Hus
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Workstation and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.