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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs VMware Workstation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
125
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Desktop as a Service (DaaS) (1st)
VMware Workstation
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 9.5%, down from 14.5% compared to the previous year. The mindshare of VMware Workstation is 17.0%, up from 13.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
Delivers secure and unified access to apps, desktops, and content for enhanced productivity
Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues. The error messages are too vague, just stating "connection error" without specifying if it's an IP address issue, connectivity problem, or something else related to the network. This lack of detail makes troubleshooting difficult. We often have to reinstall everything in Workspace, without knowing the root cause. Even after engaging with Citrix and sending logs, the feedback is often unsatisfactory, not meeting my expectations. This trial-and-error approach isn't effective problem-solving. While these issues aren't everyday occurrences, when they do happen, they can be catastrophic for our operations team.
Shambhu Narayan  Singh - PeerSpot reviewer
An easy-to-manage solution that has really good customer support compared to other market players
VMware Workstation makes it easy to manage all the resources that we are handling. VMware Workstation has reduced our infrastructure cost. If someone wants machines, I can create them easily using the solution. VMware Workstation is easier to manage than other workstations like Oracle Workstation. VMware Workstation is an easy-to-manage solution, and its support is really good compared to other market players. Overall, I rate VMware Workstation an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use."
"First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."
"The most valuable feature of the solution is the desktop virtualization, which allows me to connect from anywhere."
"It is a good product. I don't have any complaints."
"The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good."
"The most valuable feature is the ability to connect to our on-premise applications, through the Workspace app and the Workspace experience. The user experience when using the solution's technology remotely is good. Our users are able to work and it's seamless. The performance is also good."
"In terms of Citrix Workforce features, the most valuable for managing our remote workforce is security, especially AppProtect. Users cannot simply copy and paste data to their local devices. This prevents data breaches, as data can't be copied to OneDrive or Google Drive. Screenshots from local PCs are also blocked, though data can still be manually copied using a phone."
"For the most part, overall stability is what you would expect."
"The solution's customer service is good."
"It will not harm any of the computer settings to run a specific program. For example, if a program needs a specific security policy, we don't have to use the shared configuration. We have an individual copy of Windows installed on the virtual machine, so anybody can access that. It helps us a lot."
"The solution's technical support team is excellent."
"Instead of relying on dual-boot operating systems, I can utilize open-source tools within my infrastructure. This approach allows me to create an in-house cloud platform suitable for testing. VMware Workstation enables me to perform tasks across various operating systems using a single device. It has helped me save time."
"The product's initial setup phase was simple."
"The product works well."
"We are able to simultaneously run multiple operating systems in a single machine and have virtually no performance hit."
"VMware Workstation allows you to run a virtual machine."
 

Cons

"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues"
"Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered."
"It is not easy to set up."
"Using the app layering feature can be quite difficult and cumbersome."
"Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up."
"Integration with other vendors could be improved."
"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."
"The interface is a little wonky and needs to be improved."
"My experience with Workstation is limited, so I don't know all the functionalities of this tool. Maybe Workstation could add some more compatibility with other vendors."
"VMware Player should provide a cloud version with no limitations to hardware resources."
"VMware Workstation’s scalability could be improved."
"The GUI interface could be improved."
"I need to buy a newer version of the tool to support Windows Server."
"VMware Player isn't downgradable, so if you have a later set of VMs, you need to upgrade it or figure out a workaround."
"It could have more platforms and CPUs."
 

Pricing and Cost Advice

"The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."
"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
"The product, XenServer, is free to use, and XenApp has a one month free license."
"It is a bit costly, but enterprise class features come with a cost."
"It is quite expensive, but so are the competitors on the market."
"We spent nearly 1,50,000 Euros for 250 licenses."
"You can buy an on-cloud or on-prem license. You can switch between on-cloud users and on-prem users. Its licensing is cheap. It is from $8 to $15 per user. It is not that expensive when you compare the cost of buying new hardware with the cost of the license. For example, at $15 per user, it costs around $180 for a year, which is cheaper than buying a $600 PC that at a certain stage, you will again have to change because its hardware is not supported. It may also get damaged or stolen. So, you can compare the cost of the actual hardware that you have to buy and the time spent in supporting the clients with the cost of its license."
"We recouped 60 to 70 percent of the hardware costs."
"VMware Workstation is an expensive solution in Asian countries."
"With a VDI solution, there is always extra cost running a VDI solution but it's not for cost purposes anymore. In the beginning, it was to save money on hardware but at the moment it's other aspects that are more important why you should use a VDI solution."
"The tool is not the cheapest."
"VMware is expensive. Licensing can be tricky. For example, I recently had a client running VMware vSphere Essentials and wanted to migrate to a more scalable solution. However, they had no choice but to purchase a completely new license and deploy a completely new instance of VMware."
"With all its support and ease of use, VMware Player's pricing is fair."
"VMware Workstation has a high price than competitors in the market."
"The solution's pricing is almost the same as what Google Cloud, AWS, or Microsoft would charge you."
"The cost differs depending on the customer's requirement."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
Which VMware solution would you go with - Workstation or vSphere?
VM Workstation’s setup is so easy, you can use it almost instantly, it works well with Windows and Linux. We like VM Workstation primarily to test environments to determine how well a solution will...
What do you like most about VMware Workstation?
The product is stable, very easy to deploy, easy to use, easy to configure, and easy to set up.
What needs improvement with VMware Workstation?
The product's integration capabilities are an area with certain shortcomings where improvements are required.
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Akademiska Hus
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Workstation and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.