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Check Point Remote Access VPN vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Microsoft Intune boosts ROI by saving time, reducing costs, and enhancing security through streamlined management and cost-effective features.
Sentiment score
7.9
Check Point VPN ensures secure remote work, offering stability, quick ROI, improved efficiency, and cost-saving benefits for companies.
Sentiment score
7.1
Citrix DaaS reduces costs and boosts flexibility, efficiency, and continuity, offering long-term savings and environmental benefits.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
It reduces the dependency on being physically present in the office and enhances the overall user experience, saving time and maintaining security.
 

Customer Service

Sentiment score
6.6
Microsoft Intune support is seen as mixed, with premium services rated higher than basic, and online resources valued.
Sentiment score
6.3
Check Point Remote Access VPN support is praised for expertise and responsiveness, though response times may vary occasionally.
Sentiment score
6.6
Citrix DaaS' customer support receives mixed reviews, with praise for expertise but concerns about response times and support quality.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Contacting the Technical Assistance Centers (TACs) initially can be difficult, but once I get in touch with the TAC team, it is easy to solve problems.
The timing of technical support does not always align with our working hours.
The first level often wastes time because I usually have to escalate to an engineer for proper support.
 

Scalability Issues

Sentiment score
8.3
Microsoft Intune offers seamless scalability for organizations of any size, efficiently managing diverse devices and supporting future growth.
Sentiment score
7.3
Check Point Remote Access VPN is scalable and adaptable, supporting growth with effective infrastructure adjustments and license additions.
Sentiment score
7.9
Citrix DaaS offers scalable, easy expansion, efficiently handling demands with flexible Azure integrations despite some expense concerns.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Citrix DaaS offers vast scalability options as workloads can be deployed across multiple data centers like Azure, Google, or AWS.
 

Stability Issues

Sentiment score
8.0
Microsoft Intune is praised for its stability, reliable performance, and high uptime with minimal maintenance issues reported.
Sentiment score
7.0
Check Point Remote Access VPN is highly stable and reliable, with consistent performance and improvements noted after updates.
Sentiment score
7.3
Citrix DaaS offers reliable, stable performance with high availability, ensuring user satisfaction for large-scale virtual desktop deployments.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
Citrix DaaS allows for satisfactory stability by facilitating workload deployment in various data centers including Azure, Google, or AWS.
 

Room For Improvement

Microsoft Intune needs improvements in reporting, integration, remote control, and pricing, with better support for various OS and apps.
Check Point Remote Access VPN needs frequent updates, better Linux integration, improved usability, and enhanced security features for non-Windows systems.
Citrix DaaS struggles with performance, setup complexity, high costs, and requires enhancements in integration, support, and user experience.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Deploying these solutions requires higher technical expertise than other solutions.
Check Point Remote Access VPN can be improved by having more granular options to steer traffic, like easier configurations for split tunneling, which is currently complex.
Our key technical supports come during hours that are not aligned with our working hours, which sometimes affects our access to support.
Citrix should have different pricing based on company size.
 

Setup Cost

Microsoft Intune offers competitive pricing within bundled services, with cost-effectiveness enhanced through broader licensing agreements despite potential complexity.
Check Point Remote Access VPN offers competitive pricing, with affordable licensing and robust security, making it valuable for enterprises.
Citrix DaaS pricing is costly yet competitive, with versatile licensing, complex management, and strategies needed for cost optimizations.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
It is competitively priced, and we have chosen it for its market leadership in the firewall space.
The pricing, setup cost, and licensing are straightforward, though the setup is a bit expensive.
In terms of pricing, Check Point Remote Access VPN is not the most cost-effective option compared to other vendors.
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud.
 

Valuable Features

Microsoft Intune offers seamless integration, robust security, and efficient device management, enhancing productivity through cloud-based remote management.
Check Point Remote Access VPN offers easy setup, strong security, and reliable connectivity, enhancing secure remote operations and productivity.
Citrix DaaS offers high-performance remote access with strong security, seamless app virtualization, and scalability for consistent user experiences.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The functionality enables secure access for remotely connecting users, which is necessary for our operations.
The end-to-end endpoint security provided by Check Point Remote Access VPN impacts our organization by ensuring compliance and enhancing security.
Check Point Remote Access VPN offers multi-factor authentication when connecting to organizational networks, which adds an extra layer of security by requiring multiple verification steps when users connect.
With Citrix, all connections are outgoing, minimizing firewall vulnerability.
 

Categories and Ranking

Microsoft Intune
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Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
265
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Check Point Remote Access VPN
Ranking in Remote Access
6th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
71
Ranking in other categories
Enterprise Infrastructure VPN (6th)
Citrix DaaS (formerly Citri...
Ranking in Remote Access
5th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
126
Ranking in other categories
Application Virtualization (1st), Virtual Desktop Infrastructure (VDI) (3rd), Desktop as a Service (DaaS) (1st)
 

Mindshare comparison

As of May 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.4%, down from 11.4% compared to the previous year. The mindshare of Check Point Remote Access VPN is 1.8%, down from 1.9% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.3%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Anant Suman - PeerSpot reviewer
Remote administration is enabled with secure and user-friendly access
The main purpose of the product is for firewall purposes that we are using, and the VPN provides secure access for remote connections. It adds simplicity, as the solution is simple enough, with an easy interface. The functionality enables secure access for remotely connecting users, which is necessary for our operations.
Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
Delivers secure and unified access to apps, desktops, and content for enhanced productivity
Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues. The error messages are too vague, just stating "connection error" without specifying if it's an IP address issue, connectivity problem, or something else related to the network. This lack of detail makes troubleshooting difficult. We often have to reinstall everything in Workspace, without knowing the root cause. Even after engaging with Citrix and sending logs, the feedback is often unsatisfactory, not meeting my expectations. This trial-and-error approach isn't effective problem-solving. While these issues aren't everyday occurrences, when they do happen, they can be catastrophic for our operations team.
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Check Point Endpoint Remote Access VPN?
One area that could be improved is the complexity of setting up Check Point Remote Access VPN, particularly with feat...
What is your primary use case for Check Point Endpoint Remote Access VPN?
We are resellers of Check Point products in our country, and our customers use Check Point Remote Access VPN to keep ...
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Osmose, International Fund for Animal Welfare (IFAW)
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Find out what your peers are saying about Check Point Remote Access VPN vs. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.