Check Point NGFW Reviews

Our primary use case of this solution is to use it as a security gateway. 

The visibility and the logging are the most valuable features. Also, their interface is second to none. The best thing about it is the interface but it crashes too often. If it can stop crashing that would be great. 

Their support is completely useless. They need to improve that and the stability. The main reason we are moving on from Checkpoint is because of their stability and their support. There are way too many bugs. You just can't get things to work properly.

They don't need to bring any more features. They need to focus on stability. They should stop trying to be funky and stop trying to develop new things to catch people's attention. Just focus on what they already have and make it work. It would be a good product. Just make sure it works. 

When it works, scalability is perfect. 

Six years ago we were using a Fortinet solution. The reason we switched to Checkpoint was because of the central management. It can manage up to hundreds of devices without failing but in reality, it doesn't actually do that. Central management was better than Fortinet back then. That was several years ago. I don't know Fortinet now. The reason we chose Checkpoint was the central management. We needed to manage up to about 700 or 800 devices.

The initial setup depends on how many features you want to turn on. If you just want a simple set-up, with not a lot of features, then it's easy. You can set one up very quickly, within a day. If you want to have a lot of features turned on and your environment is slightly more complex than standard, it can take up to a few months because you will always run into bugs. It's going to stop you from proceeding and you will be battling with it for a long, long time. Contacting support won't always help. You could potentially waste months of your time and not get any value from it. 

We had Checkpoint support engineers for the implementation. The people are helpful. They support their product. The problem is that there were too many problems. Even their support can't fix it. They try their best to help but when the product isn't great, there's not much you can do.

This solution is way too expensive for what it is worth, especially when it doesn't work. It's just pointless. It's time wasted.

I would rate this solution a three out of ten. The reason I give it a three and not zero is because the visibility and the interface are great. Other than that, they're too much of a headache. We've had painful experiences that we never want to go back to. 

Check Point is a very good solution. My primary use case is as a perimeter firewall. I never use Check Point's IPS. I always work with another IPS, in a different appliance. I always use the firewall modem as a firewall.

We have good support from Check Point. They always send us information about new products, new technologies, and new attacks worldwide. We are looking for endpoint protection and Check Point is one of the brands that could provide that technology to us.

The most valuable feature of Check Point is the management console. Another feature that is most valuable for me is that the configuration is easier than other firewalls.

I would like for them to develop the ability to manage a cloud firewall with the same console. That would be very helpful.

Another thing I would like to see improved is that when I start policies in Check Point's console, it takes a few minutes. It could be better and faster.

We never had an outage of the appliances or the consoles. Stability is very strong. I never had a problem related to stability.

Scalability is good. Since four years ago, we have been increasing the number of users and the traffic. The solution is working well and working with our progress.

I always work with a partner so the partner is in contact with Check Point. Their response is very fast. In all of the cases, it's very fast.

We switched because it is a good product and because of the cloud support. We are moving to the cloud step by step and the cloud support is important. If another company has better cloud support it may be a factor that would influence my company to switch to another solution. 

Important criteria that we look at when choosing a solution is the local experience and the local support. That it is very important. 

I wasn't there for the initial setup but from what I heard, it was straightforward. 

We looked at Cisco vs Fortinet. We chose Check Point because of the cost benefit that this product offers.

I would rate this solution an eight. It's a good solution. The management is easy. The console is very practical but in order to be a ten, it should be faster.

I would advise someone considering this or a similar solution to prove the solution before choosing the final vendor. Prove that it will be very helpful for you.

We use this product as firewall protection.

We are a utility company, so we need efficient antivirus protocols. The firewall support is extremely important to our organization. Checkpoint helps us protect our company from outside threats.

It is easy to configure and it is a valuable antivirus protection. I especially like the IPS feature of this product.

The presentation of the reports need to be more user-friendly. 

Sometimes we have problems. In those cases, we just need to reboot the system.

The scalability of the solution is not great for us because we have old equipment. With newer equipment, I think the scalability would be much better. It is no fault of the solution itself. 

The Checkpoint tech support takes a long time to resolve problems. 

Prior to Checkpoint, we considered Cisco. 

It was a complex setup. We had a partner configure the equipment. 

The price is high in comparison to other solutions. 

We are currently considering Fortinet as another possible option. 

After much evaluation, we have decided to change our firewall.

We are a large University with more than 1000 employees across seven faculties and growing. Student population is more than 15,000 in-house and 30,000 external. The University of Kelaniya Sri Lanka primarily uses the Check Point 4800 device to protect users and servers. The product also enables the VPN with advanced security policies inside our network. This gives us a better security posture. Valuable features include a good VPN, IPsec, and SSL. We use Check Point 4800 as a perimeter firewall and our internet bandwidth expanded to 1Gbps.

We use it mainly for security and content control. Earlier, we could not block BitTorrent and other high bandwidth downloads from our firewall. After introducing this NGFW, we have improved our security posture, and now, have peace of mind. 

The most valuable feature is the IPsec VPN. The application and content filtering is perfect for our university. This device gives us alerts and reports on a daily and weekly basis. It gives us the opportunity to know what is going on. The Smart Dashboard and other user interfaces are very easy to use and can be handled without any significant IT skills. It allows for easy policy management.

The Check Point Capsule VPN is a great feature. It connects to our university in a few seconds.

It's easy to handle and manage. No need for significant IT skills to manage this solution.

Check Point Smart Dashboard does not support my Apple MacBook Air. It only supports Windows versions. Checkpoint does not support captive portal in IPv6. We had a big issue. Not solved yet by Checkpoint experts.

Check Point is a stable product.

No issues with scalability. 

We used Cisco ASA 5510 as our perimeter firewall before purchasing this NGFW. It only had firewall features. We switched because we were looking for a strong gateway level security with attributes like antivirus, anti-spam, IPS, web content filtering, application control, and secure wireless access points.

The initial setup was straightforward.

A vendor team implemented this. They gave us in-house training for our staff. They are experts in Check Point and taught us well.

It has a great ROI. 

Pricing is negotiable and competitive.

We selected the following brands and models by going through different reviews:

• SonicWall 9200
• Sophos XG 750
• Fortinet FortiGate 1500D
  
• Check Point 15400

We requested that the vendors do a PoC. Check Point, SonicWall, Sophos and Fortinet agreed to run one. Finally, we chose Check Point.

We are in the higher education sector in Sri Lanka. We produce graduates to our country and other countries.

It is our next-generation firewall and IPS.

We had some security issues that WatchGuard could not resolve. Since installing Check Point, we have not had any troubles. We don't have any security problems anymore.

Also, as we are systems integrators, we could not offer only one brand to our customers. We had to expand to several solutions to enable customers to make their own decisions.

It's a gateway and we can integrate some of their functionalities. It's a gateway for us to work with them. Compared to the previous solution we had - WatchGuard - Check Point really works.

We looked very closely at ArcSight's solution because it's a multi-vendor solution. With ArcSight we could have Check Point, we could have RSA, we could have any brand and integrate several brands, from a security point of view. With Check Point, you cannot do so, you can integrate with Check Point products. Check Point forces the customer to buy only one vendor's solution but the trends of the market are not to work with only one vendor. If Check Point could work with other vendor solutions, that would an improvement.

It would also help if they had solutions for the SMB market. Check Point is only useful for customers that have a big IT budget. If they don't have the IT budget, the customer has to buy a solution that from another vendor.

For the last 10 or 12 years, Check Point has been at the top of the industry ratings, so this demonstrates they make good products. The stability is really good.

Technical support is really good. We work with a partner from Check Point, a very good partner. The time of response is very good. We are satisfied with the solutions that Check Point has provided us.

Before using Check Point we were using WatchGuard, but it was not a good brand. Support from them was very difficult. We decided on Check Point because, first of all, their salespeople did a good job. In addition, their position in the market helped us decide to buy. Also, we are systems integrators and many of our customers use Check Point. Their feedback helped us make the decision to go with Check Point.

An important criterion when selecting a vendor is that the vendor has to provide support here in Peru. Our experience with WatchGuard not having a local representative was that the support was not good in terms of time of response as well as difficulties with the idioms of the language. We speak Spanish and the support was only in English, so it was difficult.

I'm not part of the technical staff. But from what I heard, the setup was fine. I believe the installation and deployment were without any problems.

Check Point solutions are very expensive here. It's good, but it's expensive.

Some vendors offer a PoC. When you do a PoC you can more easily see which is the better solution. We would recommend requiring a PoC.

I would rate Check Point an eight out of 10. They're not a 10 because of their pricing.

It's simply a firewall.

1. Enables us to meet compliance requirements.
2. It maintains our security posture.

Filtering. It filters unwanted traffic.

Their products are pretty robust but, at the same time, we deployed ours in HA mode so we don't really worry about downtime, we have redundancy. We've never had any problems.

We have the right appliance for our specifications. If we wanted to get a bigger box then we will just get a bigger box based on our requirements.

We tend to go to our reseller for technical support.

The setup wasn't complex. I went to training and after training it pretty much all made sense. I was prepared for it.

Do your homework and make sure it fits. You have to know exactly what you want, what your requirements are. Make sure that whatever product you are actually going for meets your requirements, suits your infrastructure and how your IT operates.

What I look at when selecting a vendor is how long the vendor has been around, the level of focus on technology, how good they are. And one of the most important things we do is check industry ratings. That's one of the first things we look at, to see which vendors to consider.

I would rate Checkpoint eight out of 10. To get to a 10, there are some issues compared to other products. Ease of use is one. Also, I can never give any product a 10 out of 10. It's just impossible. There's always something definitely missing.

We leverage it as a next gen firewall, it does all of our IPS, URL filtering. We use it for our remote users, for VPN access. We use it to build VPN tunnels out to remote sites. It handles quite a bit.

It allows us to be a little bit more diverse in our hiring. We can hire people out in remote areas, that otherwise we wouldn't be able to because they'd have to come into the office without it.

The VPN side of it. Obviously without the VPN, we'd have tons of end users that wouldn't be able to connect to our environment.

Stability issues. I built out this firewall in a cluster, and I had stability issues day one. Needs to be rebooted frequently. Tunnels need to be bounced frequently. Their hardware compatibility guide, when I built out the servers to host them on, was not accurate. And there are compatibility issues and stability issues.

We would lose our remote sites, they would just dump. Say we had our site in California, all of a sudden we're not connected to them anymore. Or we have site in AWS, then we can't connect there anymore. So I'd have to go in and reset the IPSec VPN tunnels, in order to regain connectivity, more frequently than I should have to. Obviously that can happen from time to time, but it was pretty frequent with Check Point, to the point where we're going to rip it out the next two weeks, and install Cisco everything.

As far as scalability goes, I don't feel we really had to push it. We're not a huge company. It was literally always resolved with a license upgrade. If there were too many users connected, we would just upgrade a license and then have more users connected concurrently. So scalability, not an issue. But we sized it pretty appropriately when we installed.

We had third-party tech support through our contract, and it was okay. I pretty much ended up having to figure everything out if there was a problem. As far as Check Point goes, I haven't really dealt directly with their tech support.

When I started at the company, this solution had been in place, and it was failing, the cluster was failing. So I was tasked with rebuilding the entire solution, to make it a little bit more stable. I bought two brand new servers, and spun up a cluster for Check Point. And it improved a little bit, but for what we paid for that solution, it was not really worth it. Because of stability. 

We have migrated some stuff over to Cisco ASA Firewalls. And those seems to be more stable. A lot easier to use, more stable, faster to get going.

I thought it was pretty straightforward, myself. The issue that I ran into, on their website, when you go to install a solution they have something called the hardware compatibility list. That assures you that if you install their product, you also have the right servers to do it, you have the right NICs card, etc. So I actually bought brand new servers with brand new NIC cards that matched all the specs for the hardware compatibility list. I started getting everything setup, and it turns out the hardware compatibility list was wrong. It was wrought with issues. And I ended up having to pull some old NIC cards to throw in the servers to even get the thing to work.

So they don't have accurate documentation, I guess you could chalk it up to that. Or they didn't test it very thoroughly before they put it on the website. So that caused us a lot of heartache. This was a business-impacting setup. I had to do late-night maintenance windows, so when things don't work, it affects us at a pretty big level.

I don't think the product's pricing is a good value. I feel it's very overpriced. 

I feel a lot of the features for a next gen firewall are there. But I feel it's overpriced, because of the stability issues. As far as support goes, I really can't speak to direct Check Point support, but the third-party was pretty terrible. 

I feel you'd get a lot more out of it with Cisco. With Cisco you'd pay about the same. I feel the licensing is a lot more straightforward. It's easier to understand. 

That's another thing about Check Point, I think their licensing model is very confusing. As far as the licensing goes, it's pretty complex. If anybody was to purchase the Check Point product, definitely make sure they have an account rep come on site, and explain it line by line, what each thing is. It's not straightforward. It's very convoluted. There's no way you could just figure it out by looking at it.

We're halfway there right now, with the Cisco Firewalls we're switching to. They're very capable, they work like you'd expect, simple licensing, simple upgrades. It's been a breeze with those so far. 

I would say avoid it. There are definitely better solutions out there. For the amount of headache that you get with this product, it's not like you're saving yourself any money. It's just as much, if not more, than other solutions.

When it works, it works well. But, like I said, I've never really had a stretch of time where it just worked really well for everyone. It's been a constant pain point for our organization.