Try our new research platform with insights from 80,000+ expert users

Check Point Software Technologies Reviews

Dialungana Malungo - PeerSpot reviewer
Principal Cybersecurity Specialist at a comms service provider with 1,001-5,000 employees
Real User
Top 5
Feb 14, 2025
Protects our web applications and APIs and has a very low false positive rate
Pros and Cons
  • "With CloudGuard WAF, I have peace of mind, because most of the features are AI-based, and there is not much configuration that needs to be done on my side."
  • "CloudGuard WAF has been great."
  • "We are satisfied with the product because it does what we need it to do, but one thing that I would like to see improved in the product is the protection of our mobile applications. When I migrate the traffic from our mobile application to CloudGuard, we are not getting what we expected."
  • "When I migrate the traffic from our mobile application to CloudGuard, we are not getting what we expected."

What is our primary use case?

We have been looking for a solution to protect most of our web applications, especially because we have a couple of them available on the Internet. 

We are not looking at just the web application but also APIs because as a Telco company, we have a mobile money service and some other services that are API-based. We needed a solution that does not only look at our web applications but also our APIs. When I found out about CloudGuard WAF, it was a perfect match. It could not only protect our web application, but we were also able to protect our APIs. We have a couple of APIs on the Internet.

How has it helped my organization?

CloudGuard WAF has been great. We had no visibility when it came to our web application because, back then, we only had the next-generation firewall. We were able to protect some network-level attacks, but we had no visibility into what was happening at the application level. What we see now is unbelievable. We are talking about 800,000 attacks that we could not prevent before or were not even aware of, whereas now, we get them every day, and it is CloudGuard WAF that protects us against most of them.

CloudGuard WAF has reduced our false positive rate. That was one of the advantages of the solution itself. False positives are one of the main issues that we have with most security solutions, especially because each application has its own way of working. If the solution is not being able to learn how your applications work, there are going to be a lot of serious issues. With CloudGuard WAF, we did not have much of this issue. We never had an issue where something stopped working because of CloudGuard WAF. Whatever was prevented was actually malicious, so we have a very low rate of false positives. 

What is most valuable?

CloudGuard WAF is a very straightforward solution. I do not have to worry about signatures. Most of the solutions that are out there are mainly based on signatures, and I have to do a lot of maintenance to get the signature updates, and sometimes, due to a lack of resources, I am not able to do so. With CloudGuard WAF, I have peace of mind, because most of the features are AI-based, and there is not much configuration that needs to be done on my side. Once set, I only go to CloudGuard WAF to check. I do not have to worry about signatures or updates. Everything is done perfectly, and I have a sense of peace because I know our applications are safe. 

It is very important for us that CloudGuard WAF protects our applications against threats without relying on signatures. That is definitely one of the key features I need.

What needs improvement?

We are satisfied with the product because it does what we need it to do, but one thing that I would like to see improved in the product is the protection of our mobile applications. When I migrate the traffic from our mobile application to CloudGuard, we are not getting what we expected. We would like to be able to also look at our mobile applications.

For how long have I used the solution?

I have been using Check Point CloudGuard WAF for three years.

What do I think about the stability of the solution?

It is very stable. We run some of the agents on our data centers and never had any issues. We are happy with the solution.

What do I think about the scalability of the solution?

It is completely scalable.

How are customer service and support?

Technical support is very nice. I have encountered a couple of issues related to the solution. They were not actual issues but things that needed clarification, and support was always there. They gave me the right reference to solve the issues that I faced. I do not have any complaints about the support and customer service aspects.

I would rate them an eight out of ten. They have very short working hours. Especially on the weekends, when you call them, the team is not working because they are a very small team. They need to increase the number of people for 24/7 support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using Check Point's next-generation firewall. We are heavily Check Point customers.

What was our ROI?

When it comes to monitoring the solution, I do not have to worry that much about the solution itself. We have the peace of mind that the solution is doing what is expected from us. We do not have to worry much about the solution itself.

It is doing what it is supposed to do, and I do not need people to look at it 24/7. Most of the operations happen in the background, so I do not spend much time on it.

What's my experience with pricing, setup cost, and licensing?

As Infiniti customers, the pricing is manageable, as we have allowances dedicated to each Check Point product. The price is not as high compared to other options I have dealt with in the past. 

Regarding the reduction of the overall total cost of ownership, I am not deeply involved with cost management. However, feedback from a senior manager indicates that we have made a positive decision.

Which other solutions did I evaluate?

When we were choosing the solution, we had a couple of vendors. After assessing the advantages of each solution, we found Check Point CloudGuard WAF to be the perfect match for my needs.

First of all, there are no signatures. We do not have to rely on signature updates. That was the main reason. Also, it does not only focus on our web application; it also focuses on our APIs. We have got a couple of them.

We, as a company, focus on consolidation. Instead of having siloed solutions separately where people have to look at different solutions, we focus on consolidation. Being able to have another solution that is consolidated and integrated with the other ones we had was a perfect match for us.

What other advice do I have?

I would rate Check Point CloudGuard WAF a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. VP of Creative & Development at a non-tech company with 51-200 employees
Real User
Top 5
Dec 26, 2025
AI-driven threat detection has reduced incidents and saved team hours weekly
Pros and Cons
  • "Check Point CloudGuard WAF has been especially helpful here, automatically learning and adjusting protection without requiring constant manual tuning."
  • "Check Point CloudGuard WAF's support is only available in English."

What is our primary use case?

Check Point CloudGuard WAF's main use case is protecting web application APIs from external threats. It helps us block common attacks like SQL injections, cross-site scripting, and bot traffic, while also ensuring compliance with the security standards.

One unique aspect of our use case for Check Point CloudGuard WAF is how we leverage it to protect customer APIs that are critical to our business. Because we develop and host several in-house applications, we needed a solution that could adapt quickly to new endpoints and traffic patterns. Check Point CloudGuard WAF has been especially helpful here, automatically learning and adjusting protection without requiring constant manual tuning.

What is most valuable?

The best features Check Point CloudGuard WAF offers include AI-driven threat prevention, protection against OWASP Top 10, and zero-day attacks.

The zero-day attack protection in Check Point CloudGuard WAF has been very effective for us. Instead of waiting for signature updates or manual rule changes, the system uses AI to detect abnormal patterns and block suspicious traffic automatically.

Check Point CloudGuard WAF has positively impacted our organization by strengthening application security while reducing the workload in our team. The AI-driven protection against zero-day attacks and OWASP Top 10 vulnerabilities means threats are blocked automatically before patches are applied. This noticeably reduced the number of incidents we needed to investigate, freeing up time for more strategic projects.

Check Point CloudGuard WAF's ability to preemptively block zero-day attacks is one of its strongest advantages. Instead of relying on traditional signature updates, it uses AI and contextual analysis to spot abnormal traffic patterns and block them before they can exploit vulnerabilities. For example, during the Log4Shell disclosure, Check Point CloudGuard WAF was already blocking the suspicious payloads without us needing to manually adjust rules.

The breach reduction feature of Check Point CloudGuard WAF is one of the most impactful aspects of the solution. It proactively blocks suspicious traffic before it can exploit vulnerabilities, which has noticeably reduced the risk of breach in our environment.

What needs improvement?

Check Point CloudGuard WAF's support is only available in English. I gave Check Point CloudGuard WAF a rating of 9 out of 10 because the language limitation of support keeps it from being a perfect score, as I prefer support in different languages.

For how long have I used the solution?

I have been using Check Point CloudGuard WAF for around six years.

What do I think about the stability of the solution?

Check Point CloudGuard WAF is very stable.

What do I think about the scalability of the solution?

Check Point CloudGuard WAF's scalability is very good, and I have no issues with this.

How are customer service and support?

Check Point CloudGuard WAF's customer support is very great and very fast.

I would give Check Point CloudGuard WAF a rating of 10 for customer support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Azure WAF, but I decided to switch to Check Point CloudGuard WAF.

How was the initial setup?

The first deployment of Check Point CloudGuard WAF was initially difficult because the documentation is not intuitive, but it is no longer an issue.

What about the implementation team?

I do not utilize Check Point CloudGuard WAF alongside any other Check Point products. I prefer to use a centralized WAF or specialist WAF to assess the efficiency improvements provided by Check Point CloudGuard WAF compared to traditional WAFs.

What was our ROI?

I have saved a significant amount of time and resources since implementing Check Point CloudGuard WAF. Before, our teams often spent several hours manually tuning rules and chasing false positives. The detection has now cut the workload by more than half, freeing up three or four hours less per week.

Check Point CloudGuard WAF has reduced our total cost of ownership by approximately 10%. I consider the time saved as a return on investment since using Check Point CloudGuard WAF.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup cost, and licensing for Check Point CloudGuard WAF are excellent, and I have no concerns with them.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Check Point CloudGuard WAF.

What other advice do I have?

Check Point CloudGuard WAF is an excellent security tool, and my advice to others looking into using it is that it is complete and modern. Check Point CloudGuard WAF is an excellent solution for web applications, and you should consider it for future deployments. I would rate this product 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 26, 2025
Flag as inappropriate

Check Point Software Technologies Questions

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Jan 07 2026

If you were talking to someone whose organization is considering Check Point Harmony Email & Office, what would you say?

How would you rate it and why? Any other tips or advice?

Itamar Fenesh - PeerSpot reviewer
Itamar Feneshits a good product and very simple to implement I am using the SAAS version , it… more »
50 Answers
Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Jan 07 2026

Please share with the community what you think needs improvement with Check Point Harmony Email & Office.

What are its weaknesses? What would you like to see changed in a future version?

Sethu B - PeerSpot reviewer
Sethu BCheck Point should integrate with features available in Barracuda - like more… more »
Andres Briceño - PeerSpot reviewer
Andres BriceñoThe pricing could be improved, because when I first bought it, it was cheaper… more »
Saravana Bhavan Raj Tamilselvam - PeerSpot reviewer
Saravana Bhavan Raj TamilselvamSome emails, specifically false positive emails, are, at times, detected by… more »
55 Answers
Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Jan 07 2026

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 29 2025

If you were talking to someone whose organization is considering Check Point Quantum Force, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 29 2025

Please share with the community what you think needs improvement with Check Point Quantum Force.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 23 2025

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 23 2025

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 17 2025

Please share with the community what you think needs improvement with Check Point IPS.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 17 2025

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 17 2025

If you were talking to someone whose organization is considering Check Point IPS, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 17 2025

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 17 2025

Please share with the community what you think needs improvement with Check Point Application Control.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 17 2025

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 17 2025

If you were talking to someone whose organization is considering Check Point Application Control, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 17 2025

Please share with the community what you think needs improvement with Check Point Security Management.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 17 2025

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 17 2025

If you were talking to someone whose organization is considering Check Point Security Management, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 13 2025

If you were talking to someone whose organization is considering Check Point Endpoint Remote Access VPN, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 13 2025

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 13 2025

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Show all (230)