We primarily use the solution for security.
System Security Engineer at Ziraat Teknoloji
Great IPS and Antivirus features with responsive technical support
Pros and Cons
- "The Blades work fine and the performance optimization is great."
- "The upgrading process takes too much time."
What is our primary use case?
How has it helped my organization?
Check Point NGFW is a stable and user-friendly solution. It has increased the security level and stability within our organization. With the ATP solution, it works and is fully competent. It can catch many zero-day attacks and it fits NGFW well,
What is most valuable?
The most valuable features are IPS and Antivirus.
The Blades work fine and the performance optimization is great.
What needs improvement?
In some features, it is not easy to use the Check Point firewall.
The IPSEC VPN setup is not easy to configure. In some cases, if the VPN is not established, it is very hard to troubleshoot the configuration. It does not address the problem well.
The upgrading process takes too much time.
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Check Point Quantum Force (NGFW)
March 2026
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For how long have I used the solution?
I've used the solution for seven years.
What do I think about the stability of the solution?
The stability is very good. I would rate it at a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable. I'd rate it at a nine out of ten.
How are customer service and support?
In most cases, they answer our ticket in one day. They are willing to solve the problems at hand.
How was the initial setup?
The initial setup is not easy, however, it is also not very complex. We have to use both the Gaia and smart console interface and it should be checked for some conf from the CLI.
What about the implementation team?
We did and their expertise was high. We did not face many problems.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A next generation firewall solution with a useful SmartEvent feature
Pros and Cons
- "I like the SmartEvent feature. When we see a threat, SmartEvent can create a rule for that. SmartEvent works with the SmartCenter to block a threat attack with a block monitor. The SmartCenter has the management for all the firewalls and data centers in a single dashboard."
- "It could be more stable and scalable. Check Point price and support could be better."
What is our primary use case?
I use CheckPoint in our data center to control the internet and to enable threat prevention. I then integrate it into my center and to my events.
What is most valuable?
I like the SmartEvent feature. When we see a threat, SmartEvent can create a rule for that. SmartEvent works with the SmartCenter to block a threat attack with a block monitor. The SmartCenter has the management for all the firewalls and data centers in a single dashboard.
What needs improvement?
It could be more stable and scalable. Check Point price and support could be better.
For how long have I used the solution?
I have ten years of experience using Check Point NGFW.
What do I think about the stability of the solution?
Check Point NGFW could be more stable. I think the problem is that the kernel sometimes won't play ball and isn't stable. Sometimes, they have a block, and we have to spend a lot of time fixing it. In contrast, I think Palo Alto and Fortinet are more stable.
What do I think about the scalability of the solution?
Check Point NGFW could be more scalable. I think Palo Alto has more plugins and features, and Check Point needs more features. However, Check Point integration is very complex.
How are customer service and technical support?
Check Point support could be better. I think Palo Alto has a very clear pricing model. When we have an issue, we create a ticket and receive fast service from Palo Alto. It's good.
How was the initial setup?
The initial setup, in my experience, isn't simple as Fortinet and Palo Alto. It would be better if the person doing it has experience.
What about the implementation team?
I implemented this solution by myself.
What's my experience with pricing, setup cost, and licensing?
The price could be better. I think Palo Alto pricing is high, and Check Point isn't much better. FortiGate is cheaper. I think when I implemented this solution, I recommended buying a yearly subscription.
Which other solutions did I evaluate?
When I choose a solution for a customer, I must verify the features, current specifications and make recommendations. When we use an all-in-one firewall solution, we usually recommend using a Palo Alto external firewall. This is because Fortinet has an SD-WAN solution and firewalls, and Palo Alto is the same. But I don't think Check Point has one. When a customer doesn't want to implement many solutions, we recommend using Fortinet or Palo Alto.
What other advice do I have?
On a scale from one to ten, I would give Check Point NGFW an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Check Point Quantum Force (NGFW)
March 2026
Learn what your peers think about Check Point Quantum Force (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Procurement Supervisor at Centenary Bank
Support is okay, but is inequitable with the price
Pros and Cons
- "The pricing is okay."
- "While the solution is good, we wish to have something that is a bit better, as the threats have evolved over time."
What needs improvement?
While the solution is good, we wish to have something that is a bit better, as the threats have evolved over time. We have been using Check Point for more than than eight years and are interested in a better solution. We entered a review site which ranks top security firewalls and saw that Palo Alto is ranked number one, followed by Fortinet, with Check Point in the lead. We noticed that Palo Alto was much more expensive than Fortinet, but wished to know which key features differentiated the two.
Though we did not take issue with the price of Check Point NGFW, we felt that it was providing us with inadequate support here in Uganda. This is why we decided to switch solutions. I should note that I do not have a technical background and am responsible for procurement.
The value we were getting for our money was an issue. I work for a bank for which security is very important, but we were not being assured of the appropriate support. The licensing fees we were paying did not equate with adequate local support. We had already had a bad experience with Check Point, so we did not bother with a quote from it and, instead, got one from several local companies that can support either Palo Alto or Fortinet.
How are customer service and technical support?
We do not feel that the local support given in Uganda is equitable with the pricing.
What's my experience with pricing, setup cost, and licensing?
While the pricing is okay, the local Ugandan support one gets is not commensurate with it.
What other advice do I have?
I rate Check Point NGFW as a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Great security, a good user interface, and offers good features
Pros and Cons
- "The level of security is excellent. It protects our organization well."
- "Technical support could be improved."
What is most valuable?
The user interface is very good.
The level of security is excellent. It protects our organization well.
It's a good overall product and we have a high level of satisfaction with the features on offer.
What needs improvement?
Technical support could be improved. It's hit or miss in terms of the level of service and getting the answers you need.
For how long have I used the solution?
I've been using the solution for ten years.
What do I think about the scalability of the solution?
We have hundreds of users that use the solution currently within our company.
How are customer service and technical support?
We aren't 100% satisfied with technical support. Sometimes you get the help you need and sometimes you don't. Sometimes it's absolutely amazing. Sometimes they're great. However, you can't rely on them being like that all the time. We'd like the service level to be more reliable.
How was the initial setup?
I can't speak to the installation process, as it was handled by an outside firm.
What about the implementation team?
We had an integrator that assisted us with the implementation.
What other advice do I have?
I'm a customer and an end-user.
I would recommend the solution to other organizations especially if the company is looking for a certain level of security.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Senior Expert at Wafaassurance
Great performance with many easily accessible options and modules
Pros and Cons
- "Provides very good performance."
- "Lacks some integration with other solutions."
What is our primary use case?
We implement Check Point in the front end to protect internet platforms and security platforms.
What is most valuable?
Check Point provides very good performance with many solution options and many kinds of modules.
What needs improvement?
I'd like to see more integration with other solutions.
For how long have I used the solution?
I've been using this solution for a couple of months.
What do I think about the stability of the solution?
This solution is stable and scalable.
How are customer service and technical support?
We've rarely used support but they've been helpful when we needed them.
Which solution did I use previously and why did I switch?
We migrated from Cisco to Check Point. Check Point is easier for the administration console.
How was the initial setup?
Before migrating to Check Point, we tested it in several environments. We used a consultant for deployment and we now have 800 users in the company and six engineers responsible for maintenance.
What's my experience with pricing, setup cost, and licensing?
We pay an annual license fee.
What other advice do I have?
I recommend this solution and rate it a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Analyst at a comms service provider with 51-200 employees
Good security and transparency but requires a better UI
Pros and Cons
- "Newer versions are much more stable."
- "It's my understanding that the initial setup is a bit complex. There's a bit of a learning curve if you're trying to set it up for the first time and you aren't familiar with the product."
What is our primary use case?
Primarily, we implement the solution at a couple of sites around the world and have created five site VPNs across it. We are running a pretty decent policy to make sure internally our infrastructure is secure.
What is most valuable?
The product offers excellent security. How open they are with new risks and new vulnerabilities is very helpful in the task of keeping our company safe from malicious attacks.
Newer versions are much more stable.
What needs improvement?
The UI could use some improvement. It's not as clean or seamless as it could be.
It's my understanding that the initial setup is a bit complex. There's a bit of a learning curve if you're trying to set it up for the first time and you aren't familiar with the product.
Older versions were a bit unstable.
For how long have I used the solution?
We've been using the solution for six or seven years so far. It's been a while.
What do I think about the stability of the solution?
While this version seems to be quite stable, Check Point, in previous versions, had a lot of issues when we used to do firmware updates.
What do I think about the scalability of the solution?
We have 200 people on the solution currently.
Which solution did I use previously and why did I switch?
I also have experience with Fortinet. I don't have too much, however. It's still very new to me, and therefore it's hard to compare the two solutions.
How was the initial setup?
While I didn't directly participate in the implementation, from the people that participated, I've heard that it's complicated if you don't know the product very well.
What about the implementation team?
We hired a company to do the implementation. I don't remember the dynamics of the team. The last time it was set up, there were two people on the implementation team.
What other advice do I have?
While we don't have a direct relationship with the company, we do have business relationships with both Fortinet and Checkpoint partners.
I'd rate the solution at a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive at a computer software company with 11-50 employees
Stable with good identity awareness and intrusion prevention
Pros and Cons
- "We have found the solution to be scalable."
- "The complexity could be fixed. It's a bit complex to set up, for example."
What is our primary use case?
We primarily use it for security.
What is most valuable?
The most valuable features for us are the solution's identity awareness and intrusion prevention.
The solution is very stable.
We have found the solution to be scalable.
Technical support is very good.
What needs improvement?
The complexity could be fixed. It's a bit complex to set up, for example. They could make it a streamlined and easier process.
In a future release, it would be nice if they added web administration capabilities.
For how long have I used the solution?
I've been using the solution for about 20 years. It's been two decades at this point. I've used it for quite a while.
What do I think about the stability of the solution?
The stability of the solution has been excellent so far. There are no bugs or glitches and it doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability of the product is very good. If a company needs to expand it, it can. It's not hard.
How are customer service and technical support?
We have found the technical support to be very helpful and responsive. We are satisfied with the level of support we get from them.
How was the initial setup?
The initial setup is not easy. It's a bit complex.
What other advice do I have?
We're a partner.
I'd recommend this solution to other users and companies. We've been happy with its capabilities.
I'd give the solution a rating of nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Founder Director at digisec
Well-established product with great flexibility and user-interface
Pros and Cons
- "The features that I have found most valuable are its flexibility and user interface. This is already a well-established product in the market for quite a long time, more than 20 years. They've got a huge customer base."
- "In terms of what could be improved, I would say the application control and the visibility. I'd like granularity where you can have all the levels of policies that are defined, including the intel threat. It depends on what kind of intel threat the company has."
What is our primary use case?
Our customers primarily buy the solution to protect the network from malware at the perimeter of the Network. The next-gen firewalls help the customer to have an application-level control of the traffic.
What is most valuable?
The features that I have found most valuable are its flexibility and user interface. This is already a well-established product in the market for quite a long time, more than 20 years. They've got a huge customer base.
What needs improvement?
In terms of what could be improved, I'd like granularity where you can have all the levels of policies that are defined.
In additional feature that could be added to this solution in the future is micro-segmentation, like Palo Alto has on the firewall itself.
For how long have I used the solution?
I began using Check Point Next Generation Firewall very recently, about four or five months ago.
What do I think about the stability of the solution?
We have an internal team for maintenance.
What do I think about the scalability of the solution?
In terms of scalability, what we have seen is that it has a big deployment right now. So it all depends on what kind of environment the customer has. If he's already a Check Point user, it is easy for them, but if it is migrating from one platform to another, it is a little complex. One more thing is that the skillset availability required for Check Point is, in terms of implementation, a little less compared to others. The resources and the technical stuff are there for implementation. You find fewer people on Check Point compared to Sophos or Fortinet or any other platform.
How was the initial setup?
The installation process, if it is a greenfield opportunity, is easy. If it is a migration from one platform to another, you need to have expertise on both the technologies. Let's say for example you're migrating from Fortinet to Check Point, or from Sophos to Check Point or Check Point to any other, you need to have expertise on the platform, even though you should have good experience in terms of migrating and technologies.
What other advice do I have?
In my experience, Check Point provides both in-depth experience and cost-effectiveness compared to Palo Alto. So, Check Point is good for customers already using Check Point and Palo Alto is for anybody who wants to have the latest and most advanced features and has a good budget.
On a scale of one to ten, I would rate Check Point NGFW an 8.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Check Point Quantum Force (NGFW) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2026
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