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reviewer1719525 - PeerSpot reviewer
Chester at a tech services company with 51-200 employees
User
Nov 24, 2021
Great centralized management with good threat extraction and excellent commitment to innovation
Pros and Cons
  • "Management integration is holistic as centralized management has been core to the solution for decades."
  • "Potential improvements could be made around simplifying VPN functionality and configuration."

What is our primary use case?

I work for a systems integrator and have designed and deployed solutions over many years with Check Point components. Problems solved with Check Point NGFWs have included securing the edge, data center segregation, SWG replacement, Remote Access, and many others.

I have designed and installed Check Point deployments from a single SMB appliance to multiple highly available chassis, running numerous virtual systems. Numerous different use cases include appliance form-factors, running modules, and licenses.

How has it helped my organization?

I have always found that Check Point's fully integrated management provides significant improvements to organisations where I have deployed them. As management has always been integral in the Check Point deployment, all functionality and visibility is natively baked into the management platform, which provides a single point to configure and monitor every function. Alternative vendors have added centralized management functionality as a secondary feature and therefore have never been able to compete on this front.

What is most valuable?

Management integration is holistic as centralized management has been core to the solution for decades. Where other vendors have bolted management on over time, Check Point has always made it central to everything that they do.  

I find that this is one of the most significant and valuable features of Check Point. In addition to that, many new features that eventually become the standard across the industry end up being first introduced by Check Point - sometimes years ahead (such as Threat Extraction which allows active content to be stripped from files being downloaded and a "clean" copy to be provided in near real-time, while sandbox inspection is being performed).

What needs improvement?

Product-wise, I have no real complaints. 

Potential improvements could be made around simplifying VPN functionality and configuration.  

The main area that the organization can improve is around the lack of local, in-state technical support. Competitor vendors have a strong presence in the Adelaide Market, however, Check Point has always been limited with its commitment to staffing local technical resources. If this focus is made, I could see Check Point returning to the strength that it once had in the Adelaide market.

Buyer's Guide
Check Point Quantum Force (NGFW)
January 2026
Learn what your peers think about Check Point Quantum Force (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for 17 years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Support Manager at a tech services company with 1-10 employees
MSP
Nov 18, 2021
Stable and very robust with helpful technical support
Pros and Cons
  • "The product is very scalable."
  • "Sometimes when they bring on new upgrades, they affect something else."

What is most valuable?

I do like that this solution is a very robust firewall.

It's very stable. 

The product is well supported. The solution is very scalable. 

Technical support has been quite good. 

What needs improvement?

The only thing I would like to improve is the updates. Sometimes when they bring on new upgrades, they affect something else. That happens sometimes. For example, something that was working well might have a new issue after an update. It's understandable as they do have like to add innovations. When you are innovative, you face some risks. 

They have already announced that they will be adding SD-WAN as a new feature.

For how long have I used the solution?

I've been using the solution for 18 years.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. That said, I would like the latest version to be more stable.

What do I think about the scalability of the solution?

The product is very scalable. You have very good options. For example, if you start with a smaller firewall and you want to upgrade to have newer hardware, they have different options. For example, you can run a script that is going to tell you the new appliances that you need, according to your new requirements according to your network consumption. 

It did launch Maestro about two years ago. Maestro is something that allows you to stack firewalls. If your current firewalls handle the traffic anymore, you can add new firewalls to it. 

If you want to change the firewall you can do these trade-ins. You can return the old firewall and they will give you a special discount. 

How are customer service and support?

Technical support has been very helpful and responsive. We've been happy with the level of support they offer. 

How was the initial setup?

The product is easy to set up. I am seasoned on Check Point. For me, it's very easy. I wouldn't say it's hard. 

What other advice do I have?

I'd rate the solution at a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Check Point Quantum Force (NGFW)
January 2026
Learn what your peers think about Check Point Quantum Force (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1621341 - PeerSpot reviewer
Executivo de Negócios de TiC at a comms service provider with 10,001+ employees
Real User
Nov 10, 2021
Performs well and is easy to configure
Pros and Cons
  • "My customers cite performance and ease of configuration as two of the solution's most valuable features."
  • "The price is middling. It's much more expensive than Fortinet, although not so expensive when compared with Palo Alto."

What is our primary use case?

I have certain customers who make use of the solution for providing security in respect of internet access. I am aware only of the solution acting as a firewall. 

What is most valuable?

My customers cite performance and ease of configuration as two of the solution's most valuable features. 

What needs improvement?

The price is middling. It's much more expensive than Fortinet, although not so expensive when compared with Palo Alto. 

What's my experience with pricing, setup cost, and licensing?

The solution is significantly more expensive than Fortinet, although this holds true to a lesser extent when compared with Palo Alto. 

Which other solutions did I evaluate?

The solution is significantly more expensive than Fortinet, although this holds true to a lesser degree when compared with Palo Alto. 

What other advice do I have?

I do not have much familiarity with Check Point NGFW, although I do have several customers who make use of it. I can mainly comment based on what I have come across in user reviews in magazines.

I know the solution to be one of the top players in the world at the moment. 

As Check Point NGFW does not compare favorably price-wise with Fortinet, I am inclined to deduct a point from its rating and rate it as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anupama Perera - PeerSpot reviewer
Senior Sales Manager at a tech vendor with 51-200 employees
Reseller
Top 10
Oct 6, 2021
Strong security and management features
Pros and Cons
  • "Check Point has strong security features as well as some decent monitoring and management capabilities."
  • "My customers complain that the interface isn't user-friendly."

What is most valuable?

Check Point has strong security features as well as some decent monitoring and management capabilities.

What needs improvement?

My customers complain that the interface isn't user-friendly.

For how long have I used the solution?

I have been using Check Point for eight years.

What do I think about the stability of the solution?

Check Point stable. I've had no problems.

What do I think about the scalability of the solution?

Check Point is scalable.

How are customer service and support?

Check Point support is good.

How was the initial setup?

Check Point's setup process isn't very user-friendly.

What's my experience with pricing, setup cost, and licensing?

Check Point is a little more expensive than FortiGate.

What other advice do I have?

I rate Check Point nine out of 10. I work with both Check Point and FortiGate. Each has its advantages and disadvantages. Check Point is more secure than FortiGate. However, Fortigate is more affordable and user-friendly. FortiGate offers seamless solutions to customers, so If they want a solution that's easy to use, they go with FortiGate.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
reviewer1676622 - PeerSpot reviewer
System Security Engineer at a tech services company with 501-1,000 employees
User
Sep 24, 2021
Great IPS and Antivirus features with responsive technical support
Pros and Cons
  • "The Blades work fine and the performance optimization is great."
  • "The upgrading process takes too much time."

What is our primary use case?

We primarily use the solution for security.

How has it helped my organization?

Check Point NGFW is a stable and user-friendly solution. It has increased the security level and stability within our organization. With the ATP solution, it works and is fully competent. It can catch many zero-day attacks and it fits NGFW well,

What is most valuable?

The most valuable features are IPS and Antivirus. 

The Blades work fine and the performance optimization is great.

What needs improvement?

In some features, it is not easy to use the Check Point firewall. 

The IPSEC VPN setup is not easy to configure. In some cases, if the VPN is not established, it is very hard to troubleshoot the configuration. It does not address the problem well. 

The upgrading process takes too much time.

For how long have I used the solution?

I've used the solution for seven years.

What do I think about the stability of the solution?

The stability is very good. I would rate it at a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. I'd rate it at a nine out of ten.

How are customer service and technical support?

In most cases, they answer our ticket in one day. They are willing to solve the problems at hand.

How was the initial setup?

The initial setup is not easy, however, it is also not very complex. We have to use both the Gaia and smart console interface and it should be checked for some conf from the CLI.

What about the implementation team?

We did and their expertise was high. We did not face many problems.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Manager with 1,001-5,000 employees
Reseller
Sep 12, 2021
A next generation firewall solution with a useful SmartEvent feature
Pros and Cons
  • "I like the SmartEvent feature. When we see a threat, SmartEvent can create a rule for that. SmartEvent works with the SmartCenter to block a threat attack with a block monitor. The SmartCenter has the management for all the firewalls and data centers in a single dashboard."
  • "It could be more stable and scalable. Check Point price and support could be better."

What is our primary use case?

I use CheckPoint in our data center to control the internet and to enable threat prevention. I then integrate it into my center and to my events.

What is most valuable?

I like the SmartEvent feature. When we see a threat, SmartEvent can create a rule for that. SmartEvent works with the SmartCenter to block a threat attack with a block monitor. The SmartCenter has the management for all the firewalls and data centers in a single dashboard.

What needs improvement?

It could be more stable and scalable. Check Point price and support could be better.

For how long have I used the solution?

I have ten years of experience using Check Point NGFW.

What do I think about the stability of the solution?

Check Point NGFW could be more stable. I think the problem is that the kernel sometimes won't play ball and isn't stable. Sometimes, they have a block, and we have to spend a lot of time fixing it. In contrast, I think Palo Alto and Fortinet are more stable.

What do I think about the scalability of the solution?

Check Point NGFW could be more scalable. I think Palo Alto has more plugins and features, and Check Point needs more features. However, Check Point integration is very complex.

How are customer service and technical support?

Check Point support could be better. I think Palo Alto has a very clear pricing model. When we have an issue, we create a ticket and receive fast service from Palo Alto. It's good.

How was the initial setup?

The initial setup, in my experience, isn't simple as Fortinet and Palo Alto. It would be better if the person doing it has experience. 

What about the implementation team?

I implemented this solution by myself.

What's my experience with pricing, setup cost, and licensing?

The price could be better. I think Palo Alto pricing is high, and Check Point isn't much better. FortiGate is cheaper. I think when I implemented this solution, I recommended buying a yearly subscription.

Which other solutions did I evaluate?

When I choose a solution for a customer, I must verify the features, current specifications and make recommendations. When we use an all-in-one firewall solution, we usually recommend using a Palo Alto external firewall. This is because Fortinet has an SD-WAN solution and firewalls, and Palo Alto is the same. But I don't think Check Point has one. When a customer doesn't want to implement many solutions, we recommend using Fortinet or Palo Alto.

What other advice do I have?

On a scale from one to ten, I would give Check Point NGFW an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Procurement Supervisor at a financial services firm with 1,001-5,000 employees
Real User
Sep 3, 2021
Support is okay, but is inequitable with the price
Pros and Cons
  • "The pricing is okay."
  • "While the solution is good, we wish to have something that is a bit better, as the threats have evolved over time."

What needs improvement?

While the solution is good, we wish to have something that is a bit better, as the threats have evolved over time. We have been using Check Point for more than than eight years and are interested in a better solution. We entered a review site which ranks top security firewalls and saw that Palo Alto is ranked number one, followed by Fortinet, with Check Point in the lead. We noticed that Palo Alto was much more expensive than Fortinet, but wished to know which key features differentiated the two. 

Though we did not take issue with the price of Check Point NGFW, we felt that it was providing us with inadequate support here in Uganda. This is why we decided to switch solutions. I should note that I do not have a technical background and am responsible for procurement. 

The value we were getting for our money was an issue. I work for a bank for which security is very important, but we were not being assured of the appropriate support. The licensing fees we were paying did not equate with adequate local support. We had already had a bad experience with Check Point, so we did not bother with a quote from it and, instead, got one from several local companies that can support either Palo Alto or Fortinet. 

How are customer service and technical support?

We do not feel that the local support given in Uganda is equitable with the pricing. 

What's my experience with pricing, setup cost, and licensing?

While the pricing is okay, the local Ugandan support one gets is not commensurate with it. 

What other advice do I have?

I rate Check Point NGFW as a six out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security IT Manager at a consultancy with 11-50 employees
Real User
Aug 7, 2021
Great security, a good user interface, and offers good features
Pros and Cons
  • "The level of security is excellent. It protects our organization well."
  • "Technical support could be improved."

What is most valuable?

The user interface is very good.

The level of security is excellent. It protects our organization well.

It's a good overall product and we have a high level of satisfaction with the features on offer. 

What needs improvement?

Technical support could be improved. It's hit or miss in terms of the level of service and getting the answers you need.

For how long have I used the solution?

I've been using the solution for ten years. 

What do I think about the scalability of the solution?

We have hundreds of users that use the solution currently within our company.

How are customer service and technical support?

We aren't 100% satisfied with technical support. Sometimes you get the help you need and sometimes you don't. Sometimes it's absolutely amazing. Sometimes they're great. However, you can't rely on them being like that all the time. We'd like the service level to be more reliable.

How was the initial setup?

I can't speak to the installation process, as it was handled by an outside firm.

What about the implementation team?

We had an integrator that assisted us with the implementation. 

What other advice do I have?

I'm a customer and an end-user.

I would recommend the solution to other organizations especially if the company is looking for a certain level of security.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Check Point Quantum Force (NGFW) Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Check Point Quantum Force (NGFW) Report and get advice and tips from experienced pros sharing their opinions.