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Rapid7 InsightIDR vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
25th
Ranking in Extended Detection and Response (XDR)
17th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (14th), User Entity Behavior Analytics (UEBA) (5th), Threat Deception Platforms (4th)
SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
2nd
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
200
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Rapid7 InsightIDR is 1.2%, up from 0.8% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.7%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete5.7%
Rapid7 InsightIDR1.2%
Other93.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.
Daniel Giacomelli - PeerSpot reviewer
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The web interface is great — very useful and user-friendly."
"I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters."
"Great coverage of all systems within our network from endpoint to firewall."
"The ability to ingest Office 365 log files, then process them into events and display them on a map."
"The log aggregation and storage provided by InsightIDR has shown no issues with scalability; aggregating over one hundred millions events daily."
"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."
"The solution provides satisfying native integration features"
"It improved my organization by building a security alerting program."
"It is easy to manage and install. It has a very nice graphical interface that is very intuitive when end users are using it. You don't have to follow or read a book about 600 pages to have knowledge on how to use it. When SentinelOne is up and running, you can easily find your way."
"It has helped to reduce our organizational risks."
"The security aspect is the most valuable feature for me."
"Offers good protection against ransomware."
"The portal is the most valuable feature because it provides us with a single pane of glass view and is highly intuitive."
"I have found the most valuable feature to be the rapid threat detection."
"The best part of the agent is that users can't remove or disable it, so endpoints will be safe. I can control it from the portal. I can see when it's updated and I can push updates from the portal. The greatness of SentinelOne is that our end-users don't see anything to do with the agents. Some of them don't even know it's on their laptops. And that's a good thing."
"Whether our endpoints are running on Windows, Mac, Linux, or any flavor of operating systems, and even mobile devices, we can have a central dashboard through which we can do complete user management and policy management. We can have a complete security posture organization-wise, department-wise, or business-wise."
 

Cons

"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."
"Lacks a mobile application."
"Currently, it lacks the functionalities provided by Rapid7's User Behavior Analytics (UBA)."
"Needs a better ability to customize the check within the console."
"There are certain limitations with Rapid7 that I am working on."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"The solution can improve by adding more granular firewall capabilities."
"Native integration with the mobile console is an area that can be improved."
"All is good for now, but we cannot rest, and continuous development - in particular with regard to the areas of automation, machine learning, and artificial intelligence - is required to keep ahead of the cybercriminals."
"It is an expensive product."
"The agent itself does not cause any major instability, but it has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing."
"Some reports could be better."
"I would like to improve the reports because they are not so customizable and we would like more info from them."
"The only thing that prevented the attack from succeeding was a free version of Malwarebytes that was running on the session, which effectively protected against it. The MSP confirmed that SentinelOne failed to detect the threat."
 

Pricing and Cost Advice

"The pricing is good, and it is not very expensive."
"The solution has a mid-range price point in the market"
"It is more reasonably priced than other vendors."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"I believe the retail pricing, or MSRP, is a bit high."
"When it came to the price compared to other solutions we tested, SentinelOne Singularity gave us the price of our expectations whereas CrowdStrike could not."
"The price is competitive, if you compare it with other solutions on the market."
"USD$6 per end point which decreases as end points increase."
"I do not know much about the pricing. What I do know is that the person who negotiates most of the pricing is quite a hard bargainer. In that regard, he often says that he managed to get a very good deal. When we first looked at replacing our old system with Singularity Complete, its price was definitely a big factor. Back then, Singularity Complete was fairly new to the marketplace. We got quite a good deal as an early adopter. They have honored that and respected that we were an early adopter, and I feel we are still getting a very good price."
"I don't deal with the cost side of things, but the licensing, as far as endpoints go, is a pretty straightforward and simple process."
"Nothing good is cheap, and SentinelOne is no exception."
"The pricing was very similar in terms of its competitors, but I believe SentinelOne's capability and willingness to attract new business allowed us to save some extra money."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
Computer Software Company
19%
Manufacturing Company
8%
Financial Services Firm
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise45
Large Enterprise75
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
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Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

InsightIDR
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Liberty Wines, Pioneer Telephone, Visier
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Rapid7 InsightIDR vs. SentinelOne Singularity Complete and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.