We use the tracing service from Coralogix mainly to store logs.
Head SRE Latam at a financial services firm with 1,001-5,000 employees
SaaS platform used by developers to store and conveniently search for logs
Pros and Cons
- "The best feature of this solution allows us to correlate logs, metrics and traces."
- "The documentation of the tool could be improved"
What is our primary use case?
What is most valuable?
The best feature of this solution allows us to correlate logs, metrics and traces.
What needs improvement?
The documentation of the tool could be improved. The amount of data the system can process at one time is not that high. In a future release, it would be great to have an easier way to manipulate data that has already been ingested. It could also be more user-friendly.
For how long have I used the solution?
I have been using this solution for a year and a half.
Buyer's Guide
Coralogix
January 2026
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What do I think about the stability of the solution?
I would rate this solution a nine out of ten for stability.
How are customer service and support?
I would rate this solution a nine out of ten for customer support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy and only took a couple of hours.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is per volume of data ingested.
Which other solutions did I evaluate?
Coralogix is an Israeli startup so the headquarters of the company is in Israel. I believe it was easier for our company to find a company in Israel.
What other advice do I have?
If a company has the budget and the log service is critical for them, I would say use Coralogix. It is a very good service for that.
I would rate Coralogix an eight out of ten. It is an excellent service for storing logs for a long time. The capacity is unlimited for unindexed logs. The cost model is also very efficient because you pay for the ingested data per month. This can be compared to a solution like New Relic where you have to pay it upfront and cannot limit the data ingestion.
Coralogix provides an easy way to search for logs and to visualize them. This a great feature because developers are constantly looking for or browsing logs.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior data engeneer at a manufacturing company with 11-50 employees
Easy to use with good UI and a nice look and feel
Pros and Cons
- "A non-tech person can easily get used to it."
- "Maybe they could make it more user-friendly."
What is our primary use case?
We primarily use it for metrics and reports.
What is most valuable?
It's been absolutely brilliant, I would say. It’s so easy to use and the UI and look and feel are great.
A non-tech person can easily get used to it. Obviously, a tech person finds it more useful and more helpful. However, even for analysts, or maybe some business person who just wants to see some metrics or reports, it is also helpful for them. It's pretty easy, quite useful.
The extensiveness of how we can drill down deeply into each and every index, each and every metric, is quite helpful. The drilling down and the detailed processes are aspects that I really like.
What needs improvement?
I couldn't find anything lacking. It's pretty much perfectly put together. From my side, I don't have any notes as of now for any improvements.
Maybe they could make it more user-friendly. Errors should be shown in terms of text.
For how long have I used the solution?
I’ve used the solution for more than two years.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. Its performance is good and it is reliable. It doesn’t crash or freeze.
What do I think about the scalability of the solution?
We have 600 to 700 people using the solution currently. It's mainly for the engineering department; for example, back-end engineering uses it a lot.
You can scale it up to as much as you need. They have their hard limit of one billion records, as an example; however, if you want to scale it, you can scale it quickly. There is no external effort you need to put in.
We likely won’t increase usage. We are pretty much okay with the users and the older system we have right now. We are already using it extensively for our alerting and reporting systems and everything.
How are customer service and support?
Technical support is fantastic. They are happy to come on a Zoom call, or a required Teams call, or whatever. They can help you one-on-one. They have chat support systems, yet they are happy to get on the call at any time. I really appreciate their effort in that sense.
Which solution did I use previously and why did I switch?
Before this, we were using Sumo Logic. It's in line with CoreLogix, however, CoreLogix is much better than them. They have more options and the UI is also easy to use.
How was the initial setup?
The initial setup was straightforward. They have their own dedicated person who will help you if you need any help. The support team has their chat system as well. They have their live chat that can help you if you need them. It's pretty easy to use. You just you have to install one agent, and then it's pretty smooth from there.
The deployment itself hardly took a couple of hours.
What about the implementation team?
They have their own team, if you need their help, they can help you.
What's my experience with pricing, setup cost, and licensing?
I'm more often on the technical side. Licensing is done by the business team and then the legal team. I don't have any idea what the costs are.
What other advice do I have?
We are just end users.
I'm using the latest version of the product. They recently made changes in their UI almost six months ago. I'm using the latest version only.
Its deployment is basically third parties services. They have their own setup. They will create your account, and then you go there.
I’d recommend the solution to others. It'll be definitely easier for debugging, error tracking, reporting, and all those other tasks. It will definitely help.
I’d rate the solution nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Coralogix
January 2026
Learn what your peers think about Coralogix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Useful for pushing logs, but the user interface could be more intuitive
Pros and Cons
- "The solution is easy to use and to start with."
- "The user interface could be more intuitive and explanatory."
What is our primary use case?
Our primary use case for the solution is pushing logs so we can find the log there or provide it as a self-service to the developers, and developers can see logs and what's going on. So mostly the standard debugging use case.
What is most valuable?
The ability to view is valuable. We can view the logs that are currently available for a few days.
What needs improvement?
The user interface could be more intuitive and explanatory. Additionally, more advanced functionalities can be included in the next release.
For how long have I used the solution?
We have been using the solution for approximately one year and are currently using the cloud version.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is not scalable because it is very expensive if you scale it up too much. Hence, it is very limiting to use. Currently, 25 people in our organization are using the solution.
How are customer service and support?
We do not have experience with customer service and support.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on our requirements. If you're going to use the bare minimum, then the pricing is quite cheap and is a good start for many companies. However, if you're going to do it full-scale and have 30 months of data, then the solution may not be the best fit.
What other advice do I have?
I rate the solution a six out of ten. The solution is good, but the user interface can be improved. The solution is easy to use and to start with, but it does not measure up to the more complex things.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior DevOps Engineer at a tech vendor with 10,001+ employees
Excellent support, great documentation, and an easy set up
Pros and Cons
- "The solution offers very good convenience filtering."
- "From my experience, Coralogix has horrible Terraform providers."
What is our primary use case?
The solution is mostly used for basic log monitoring, the sync of logs, log analyzing, log collection, et cetera.
What is most valuable?
Probably in comparison with other stuff like ELK and other sources, it's the best experience. Like Graylog, it's the best experience that they have had related to logs.
The solution offers very good convenience filtering.
You can group logs just from UI without writing any irregular expression, you just clear, make it two clicks, and they're automatically grouping. You can analyze the amount of work. For example, the alerting system is excellent. That provides different types of alerts, including the number of logs, time analyzing, comparing a previous period, et cetera.
It offers good documentation.
The setup is easy.
Support is helpful and responsive.
What needs improvement?
From my experience, Coralogix has horrible Terraform providers. For sure, it should be improved with the Terraform provider.
For how long have I used the solution?
I’ve used the solution for one and a half years.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn’t crash or freeze.
What do I think about the scalability of the solution?
In our cluster, it's up to a few thousand ports and steelwork collection working correctly. The scale there is good. I don't know much about really high scales. There are thousands of containers, however, on my scale, it's working properly.
We have up to 100 people, which include some staff monitors, that are using it all the time.
How are customer service and support?
Support is great. They are helpful and responsive.
They are the greatest support team that I ever worked with, especially in comparison with AWS support’s premium tier and the Coralogix premium tier. Coralogix is a few times better than even AWS support.
Which solution did I use previously and why did I switch?
You can compare this solution with Graylog and ELK. However, those are open-source solutions, so they're non-comfortable and require a lot of customization and knowledge from people who are working with them. You need to be able to write proper code so that not all people like it. Maybe New Relic Logs Collection is similar. The most crucial difference is that the New Relic solution requires more completion power from the backend.
How was the initial setup?
It's basically straightforward to set up. The documentation is quite good and very helpful during the process. The support is there to assist as well.
I’m not sure how long ht deployment took. It's hard to say from my side as I'm more from the perspective of the SRE team, and it was deployed by developers, however, they know that it's quite a fast procedure.
What's my experience with pricing, setup cost, and licensing?
I'm not familiar with pricing.
What other advice do I have?
I’m a customer and en-user.
We’re likely using the latest version of the solution. We get all of the updates.
I’d advise potential new users to try to find some optimization solution that wouldn't involve Terraform provider of Coralogix, since it's too difficult to use and almost impossible to maintain. Also, write proper logs since the amount of quota is strictly limited. If your logs are collecting something like user ID, it'll quickly use all the quota, and you should ask for an additional quota or go for an upper tier.
I’d rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Dëvóps Engineer at a tech company with 51-200 employees
It saves us the need to actively tune and dig deep into our logs, which is something we have to do with other log management solutions.
What is most valuable?
Coralogix is a next-generation log analysis engine.
This is a relatively new product but it's been easy to deploy and shows lots of value on our environment.
How has it helped my organization?
Coralogix saves us the need to actively tune and dig deep into our logs, which is something we have to do with other log management solutions. It's a genuine time saver due to its smart capabilities
What needs improvement?
As a relatively new product, there are some rough edges yet and your mileage may vary. I still give it a 10/10 though.
What was my experience with deployment of the solution?
No issues detected so far.
What do I think about the stability of the solution?
There's some roughness around the edges.
What do I think about the scalability of the solution?
No issues detected so far.
How are customer service and technical support?
Customer Service:
It's above and beyond what I would expect.
Technical Support:It's above and beyond what I would expect.
Which solution did I use previously and why did I switch?
Splunk
How was the initial setup?
It was extremely quick.
What's my experience with pricing, setup cost, and licensing?
We're using the free plan.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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