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Coralogix vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Coralogix
Ranking in Application Performance Monitoring (APM) and Observability
21st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Log Management (21st), Security Information and Event Management (SIEM) (22nd), API Management (15th), Streaming Analytics (15th), Anomaly Detection Tools (1st), AI Observability (18th)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
168
Ranking in other categories
Network Monitoring Software (8th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Coralogix is 1.1%, up from 0.8% compared to the previous year. The mindshare of New Relic is 4.1%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
New Relic4.1%
Coralogix1.1%
Other94.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Naveenkumar Lakshman - PeerSpot reviewer
Presales Engineer at Crayon AS
Centralized monitoring has improved real-time issue tracking and reduced root cause analysis time
One of the best features that Coralogix offers is that it is integration friendly. I can seamlessly work with different cloud providers including AWS, Azure, and GCP. I can monitor Kubernetes or Docker platforms as well, and I can integrate with the DevOps chain including Jenkins and all infrastructure code, Terraform, or Ansible. Coralogix has positively impacted my organization by providing a centralized console to monitor the dashboard, giving me rich flexibility to see different sorts of data that is spread across the logs, metrics, or traces, which are the typical pillars of the observability tool. I have the interface where I can use the drag-and-drop feature, and I can create different types of charts. Mainly, I have the line charts and time series ones that I generally use in many use cases, gauges, tables, pie charts, or markdown widgets. These are the ones generically available, and I can switch between the visualization types. I am getting the underlying query in that and can import and export dashboards built upon the JSON format. I can have my own APIs integrated with my dashboards as well, such as with Terraform, which is useful for scaling across my environments. Regarding root cause analysis, mainly what I can do is correlate across all of the layers because the main logs that I work on are storage-related, including CIFS, NFS, SAN traffic, and the metrics including storage, throughput, or VM resource usage. Being able to view logs, metrics, or traces available, I get all of these in one place, and I can do root cause analysis much quicker.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The overall stability and reliability of Coralogix are excellent, and I rarely encounter issues."
"Numerous data monitoring tools are available, but Coralogix somehow fine-tunes our policies and effectively supports our teams."
"A non-tech person can easily get used to it."
"For now, we have not experienced any stability issues."
"In my experience, the best feature Coralogix offers is that the dashboard is pretty good."
"The log monitoring is good, and the dashboards that we create are beneficial."
"The best feature of this solution allows us to correlate logs, metrics and traces."
"Coralogix scales well, and I will rate it nine out of ten."
"Since using New Relic, time saved has improved by almost 50% due to the integration of Copilots and AI, and the ticket count reduction has surpassed 75%, allowing us to efficiently address similar issues."
"End-user Synthetics and monitoring are very good."
"New Relic helped with the mean time to detection, the MTDD metric tracked for applications, where the detection capability enabled a reduction from around 20 to 30 minutes down to three minutes, which has been really helpful in terms of detecting issues as well as helping to triage and troubleshoot issues faster, creating a positive impact on the organization."
"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."
"The versatility of the solution is its most valuable feature."
"It has prevented failures from occurring in our production environment."
"New Relic is highly scalable and its build quality is very easy for handling to startup, enterprise, scale up, and workloads."
"The monitoring so far has been good and we are happy with it."
 

Cons

"Maybe they could make it more user-friendly."
"Coralogix should have some AI capabilities to auto-detect anomalies and provide suggestions. The increasing volume of data and the resulting bandwidth charges are concerns."
"The documentation of the tool could be improved"
"We want it to work at what it is expected to work at and not really based on the updated configuration which one developer has decided to change."
"Coralogix should have some AI capabilities to auto-detect anomalies and provide suggestions."
"The user interface is not intuitive, especially when first onboarding, and improvements could be made here."
"Coralogix's dashboard and search capabilities do not help me in any particular way."
"From my experience, Coralogix has horrible Terraform providers."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The price could improve."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"New Relic can be improved by incorporating an automated incident analysis solution."
"The customization of the start and end time is kind of cool."
"However, there could be problems or hiccups with the integration with Java-based services and microservices."
 

Pricing and Cost Advice

"Currently, we are at a very minimal cost, which is around $400 per month since we have reduced our usage. Initially, we were at $900 per month."
"The platform has a reasonable cost. I rate the pricing a three out of ten."
"We are paying roughly $5,000 a month."
"The cost of the solution is per volume of data ingested."
"The price of New Relic could improve. It is expensive."
"Cost is significant with a lot of extras."
"The pricing is fine."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"Because of budget, we are not using the mobile app part of this tool."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
8%
Comms Service Provider
6%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise71
 

Questions from the Community

What do you like most about Coralogix?
Numerous data monitoring tools are available, but Coralogix somehow fine-tunes our policies and effectively supports our teams.
What is your experience regarding pricing and costs for Coralogix?
To monitor and manage costs associated with Coralogix, I analyze my trend, looking at how the data is being ingested. Generally, it is charged based on what we store, and therefore there are certai...
What needs improvement with Coralogix?
I think Coralogix can be improved with flexible dashboards. Creating specific views, such as saving a dev environment as a separate view rather than adding filters every time, would be great.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Payoneer, AGS, Monday.com, Capgemini
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Coralogix vs. New Relic and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.