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Coralogix vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.0
Coralogix streamlines app performance monitoring, enhancing debugging efficiency and integration, reducing NOC staff needs, and boosting productivity.
Sentiment score
6.2
Users report improved performance and reduced downtime with New Relic, highlighting its value in quick issue resolution and efficiency.
I have seen a return on investment with Coralogix, particularly in terms of time saved.
Presales Engineer at Crayon AS
I see a return on investment in time saving.
Cloud Engineer at To The New
I have seen a return on investment as it is time-saving for debugging since this costs a lot over a period of time.
Senior DevOps Engineer at a manufacturing company with 501-1,000 employees
There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.
System Engineer at a retailer with 10,001+ employees
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
After implementing New Relic, we have decreased staffing requirements while saving time and money.
Senior Observability Engineer I at a computer software company with 51-200 employees
 

Customer Service

Sentiment score
7.0
Coralogix's support is highly praised for responsiveness, effectiveness, and proactive communication, often outperforming competitors like AWS.
Sentiment score
7.4
New Relic's customer service is highly rated for responsiveness and expertise, though some suggest improvements for offline response times.
I am satisfied with their response time and overall competence.
Engineering Manager at a tech vendor with 51-200 employees
They are helpful, especially when we created several custom dashboards.
SDE II at Nutanix
They were very responsive and thoroughly communicative.
DevOps at a tech vendor with 201-500 employees
If I drop an email to them, they will respond quickly to my email.
Senior DevOps Engineer at a tech vendor with 10,001+ employees
Customer support from New Relic is very good, and we rarely need to create support tickets.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
They are very polite and helped him out.
Cloud Engineer at To The New
 

Scalability Issues

Sentiment score
6.8
Coralogix efficiently scales to meet organizational demands, though some users find the cost of scaling potentially limiting.
Sentiment score
7.7
New Relic is a reliable, scalable solution for various business needs, efficiently handling large environments and cloud integrations.
We have never faced any scalability issues.
SDE II at Nutanix
Handling scaling with Coralogix is good, as it is easy to scale up or down as my needs change.
Presales Engineer at Crayon AS
I would rate the scalability of Coralogix as easy; it's easy and goes faster.
Fullstag at a tech vendor with 10,001+ employees
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.
Cloud Engineer at To The New
Regarding New Relic's scalability, it excels at the enterprise level for cloud integrations that can utilize tags.
Senior Observability Engineer I at a computer software company with 51-200 employees
 

Stability Issues

Sentiment score
7.9
Coralogix is stable and reliable with minor issues, like Kafka lag, but no significant downtime or performance interruptions.
Sentiment score
7.9
New Relic is generally stable and reliable, with minimal issues and praised for its consistent uptime and robustness.
There are no downtimes, no crashes, or any performance issues that I've noticed since we started using it.
Platform Engineer at a tech vendor with 51-200 employees
High CPU usage on one pod can be averaged out by others, concealing potential issues.
SDE II at Nutanix
New Relic lags sometimes.
Cloud Engineer at To The New
New Relic is stable based on my experience, as I have not seen any problems with the UI.
Contingent Worker at a retailer with 10,001+ employees
 

Room For Improvement

Users seek improved interface, documentation, AI enhancements, integration, customization, data handling, notification features, and intuitive design in Coralogix.
New Relic users request better alerting, integrations, interface, documentation, AI, pricing, support, data insights, and navigation features.
We require some form of grouping or categorization of logs to identify them better.
SDE II at Nutanix
Coralogix should have some AI capabilities to auto-detect anomalies and provide suggestions.
Engineering Manager at a tech vendor with 51-200 employees
If I could improve Coralogix in any way, I would suggest additional customization options for our dashboards.
Platform Engineer at a tech vendor with 51-200 employees
If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.
System Engineer at a retailer with 10,001+ employees
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Platform Software Engineer 4 at Nexthink
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
Senior SRE Engineer at SentinelOne
 

Setup Cost

Enterprise buyers find Coralogix pricing high but manageable with easy setup, starting at $400 monthly, monitoring is essential.
New Relic's pricing varies, offering a free tier, but larger operations may find costs high, requiring careful evaluation.
Despite the expense, I believe it is worth the money to have Coralogix as a tool.
SDE II at Nutanix
Currently, we are at a very minimal cost, which is around $400 per month since we have reduced our usage.
Engineering Manager at a tech vendor with 51-200 employees
It is charged based on what we store.
Presales Engineer at Crayon AS
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
My experience with pricing, setup cost, and licensing for synthetic monitoring is that minions used to cost a lot.
DevOps engineer at a tech company with 5,001-10,000 employees
 

Valuable Features

Coralogix excels with its user-friendly interface, AI insights, seamless integration, and flexible, efficient log and error management.
New Relic offers comprehensive performance insights with real-time monitoring, efficient error detection, and customizable dashboards for optimized system performance.
I can monitor Kubernetes or Docker platforms as well, and I can integrate with the DevOps chain including Jenkins and all infrastructure code, Terraform, or Ansible.
Presales Engineer at Crayon AS
Coralogix has positively impacted our organization by providing us with a clearer data flow, which allows us to analyze data better and find errors easier using the smart logs it offers.
Automation Engineer at MyDubai.io
Out of real-time analytics, cost-efficient storage, and AI-powered insights, the most valuable for my team has been the cost-efficient storage.
Software Developer at Styx Global
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Head of API at a marketing services firm with 11-50 employees
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
Senior SRE Engineer at SentinelOne
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

Coralogix
Ranking in Application Performance Monitoring (APM) and Observability
14th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
20
Ranking in other categories
Log Management (11th), Security Information and Event Management (SIEM) (12th), API Management (11th), Streaming Analytics (13th), Anomaly Detection Tools (2nd), AI Observability (8th)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Coralogix is 1.1%, up from 1.0% compared to the previous year. The mindshare of New Relic is 3.8%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.8%
Coralogix1.1%
Other95.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Naveenkumar Lakshman - PeerSpot reviewer
Presales Engineer at Crayon AS
Centralized monitoring has improved real-time issue tracking and reduced root cause analysis time
One of the best features that Coralogix offers is that it is integration friendly. I can seamlessly work with different cloud providers including AWS, Azure, and GCP. I can monitor Kubernetes or Docker platforms as well, and I can integrate with the DevOps chain including Jenkins and all infrastructure code, Terraform, or Ansible. Coralogix has positively impacted my organization by providing a centralized console to monitor the dashboard, giving me rich flexibility to see different sorts of data that is spread across the logs, metrics, or traces, which are the typical pillars of the observability tool. I have the interface where I can use the drag-and-drop feature, and I can create different types of charts. Mainly, I have the line charts and time series ones that I generally use in many use cases, gauges, tables, pie charts, or markdown widgets. These are the ones generically available, and I can switch between the visualization types. I am getting the underlying query in that and can import and export dashboards built upon the JSON format. I can have my own APIs integrated with my dashboards as well, such as with Terraform, which is useful for scaling across my environments. Regarding root cause analysis, mainly what I can do is correlate across all of the layers because the main logs that I work on are storage-related, including CIFS, NFS, SAN traffic, and the metrics including storage, throughput, or VM resource usage. Being able to view logs, metrics, or traces available, I get all of these in one place, and I can do root cause analysis much quicker.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Computer Software Company
8%
Comms Service Provider
8%
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise7
Large Enterprise10
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
 

Questions from the Community

What is your experience regarding pricing and costs for Coralogix?
My experience with pricing, setup cost, and licensing has been transparent since I am only the engineer using it.
What needs improvement with Coralogix?
Coralogix has many features, but we usually use only these two, and the syntax has not been so straightforward. It was a bit difficult to write specific queries, so I have templates of specific que...
What is your primary use case for Coralogix?
My main use case with Coralogix has been to troubleshoot, narrow down the problem, understand the logs, and identify errors. For troubleshooting or analyzing logs, we usually employ two methods. Th...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Payoneer, AGS, Monday.com, Capgemini
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Coralogix vs. New Relic and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.