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Coralogix vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Coralogix
Ranking in Application Performance Monitoring (APM) and Observability
21st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
Log Management (20th), Security Information and Event Management (SIEM) (20th), API Management (14th), Streaming Analytics (15th), Anomaly Detection Tools (2nd), AI Observability (14th)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Coralogix is 1.2%, up from 0.9% compared to the previous year. The mindshare of New Relic is 4.0%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic4.0%
Coralogix1.2%
Other94.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Naveenkumar Lakshman - PeerSpot reviewer
Presales Engineer at Crayon AS
Centralized monitoring has improved real-time issue tracking and reduced root cause analysis time
One of the best features that Coralogix offers is that it is integration friendly. I can seamlessly work with different cloud providers including AWS, Azure, and GCP. I can monitor Kubernetes or Docker platforms as well, and I can integrate with the DevOps chain including Jenkins and all infrastructure code, Terraform, or Ansible. Coralogix has positively impacted my organization by providing a centralized console to monitor the dashboard, giving me rich flexibility to see different sorts of data that is spread across the logs, metrics, or traces, which are the typical pillars of the observability tool. I have the interface where I can use the drag-and-drop feature, and I can create different types of charts. Mainly, I have the line charts and time series ones that I generally use in many use cases, gauges, tables, pie charts, or markdown widgets. These are the ones generically available, and I can switch between the visualization types. I am getting the underlying query in that and can import and export dashboards built upon the JSON format. I can have my own APIs integrated with my dashboards as well, such as with Terraform, which is useful for scaling across my environments. Regarding root cause analysis, mainly what I can do is correlate across all of the layers because the main logs that I work on are storage-related, including CIFS, NFS, SAN traffic, and the metrics including storage, throughput, or VM resource usage. Being able to view logs, metrics, or traces available, I get all of these in one place, and I can do root cause analysis much quicker.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use and to start with."
"Coralogix saves us the need to actively tune and dig deep into our logs, which is something we have to do with other log management solutions, and is a genuine time saver due to its smart capabilities."
"After implementing Coralogix, I noticed specific outcomes and improvements; whenever we try to fetch the data or check the monitoring logs, the spikes, the bars, and the graphs open very quickly, the latency is really very low, and it opens everything very fast, which makes a good impact on our organization."
"The most valuable feature of Coralogix is that it is a very good vendor for metrics."
"Coralogix has positively impacted my organization by providing a centralized console to monitor the dashboard, giving me rich flexibility to see different sorts of data that is spread across the logs, metrics, or traces, which are the typical pillars of the observability tool."
"In my experience, the best feature Coralogix offers is that the dashboard is pretty good."
"For now, we have not experienced any stability issues."
"Numerous data monitoring tools are available, but Coralogix somehow fine-tunes our policies and effectively supports our teams."
"New Relic is the right solution in my opinion."
"I can have my developers find bugs and fix them in one-tenth of time they used to take."
"New Relic has positively impacted my organization regarding my main area of interest, which is performance tests, and by using New Relic, I received a lot of information to improve my systems."
"Its most valuable feature is application performance monitoring, as it gives me a complete x-ray of the application to understand where the bottlenecks are, then improve and fix issues."
"Customer Service: The Support has been excellent -- affordable and bringing us meetings and phone calls with great availability and customer-oriented support."
"It’s a solid product; they continue to innovate year after year, and they’re a very solid product and a very solid company."
"The initial setup is straightforward. It is easy to track and easy to follow."
"It’s just so easy to set up and use with little training, the barrier to entry is extremely low and it adds a high-value."
 

Cons

"It would be helpful if Coralogix could integrate the main modules that any organization requires into a single subscription."
"We want it to work at what it is expected to work at and not really based on the updated configuration which one developer has decided to change."
"Coralogix should have some AI capabilities to auto-detect anomalies and provide suggestions."
"The user interface is not intuitive, especially when first onboarding, and improvements could be made here."
"From my experience, Coralogix has horrible Terraform providers."
"Maybe they could make it more user-friendly."
"In terms of documentation, I think there can be more user-friendly documentation that stresses more on day-to-day issues."
"I think Coralogix can be improved by setting up some AI type of tool inside it which can help new users."
"While the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior."
"New Relic needs to improve is the user data schema."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"In the first stage, the area of development, infrastructure and communication portal."
"The biggest issue is the lack of mobile support from the website."
"The docs in API and dashboards seem to be a little behind and overly verbose, I don’t want to have to jump back and forth."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"I'd like to see alerting based on custom insight queries."
 

Pricing and Cost Advice

"The platform has a reasonable cost. I rate the pricing a three out of ten."
"Currently, we are at a very minimal cost, which is around $400 per month since we have reduced our usage. Initially, we were at $900 per month."
"We are paying roughly $5,000 a month."
"The cost of the solution is per volume of data ingested."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"The price depends on how many agents you want."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"The solution is cheap, but prices can go up when users grow."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"We feel it's a little bit pricey."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
 

Questions from the Community

What do you like most about Coralogix?
Numerous data monitoring tools are available, but Coralogix somehow fine-tunes our policies and effectively supports our teams.
What is your experience regarding pricing and costs for Coralogix?
I am not aware of the pricing, setup cost, and licensing for Coralogix, as this comes under the business analyst, marketing team, and pre-sales team. I am from the technical line.
What needs improvement with Coralogix?
I think Coralogix can be improved by setting up some AI type of tool inside it which can help new users. Whenever they face any kind of issue or troubleshooting problem, I know that they already sh...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Payoneer, AGS, Monday.com, Capgemini
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Coralogix vs. New Relic and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.