What is our primary use case?
Our main use case for Cribl was primarily data reduction, as we were spending a lot of money on data ingest, and we brought Cribl on board to reduce the amount of money we were spending on that ingest.
Reduction in firewall logs was our primary use case for Cribl, as 80% of our data is Palo Alto firewall logs, and a lot of it we don't necessarily need in the SIEM tool, so we use Cribl to reduce that, keep only the stuff we want, drop the rest, and keep it out of the SIEM tool. The reduction in firewall logs keeps the unwanted data out so that when the security engineers are inside the SIEM tool, they only see the stuff they need to see.
What is most valuable?
The features of Cribl that I appreciate the most are the vendor agnosticism and the ability to send data almost anywhere you want, regardless of the data type, the format, or the destination; it's very flexible, and we've been able to integrate it with the tools that we have used in the past and are planning to use in the future.
The UI is very clean and super intuitive, making it very easy to bring data on via the sources, route the data to any number of destinations that you want, and create pipelines to transform and morph that data however you want.
Cribl is great in the sense that it can handle a large amount of volume and scales with the amount of data that you want to bring on board; if you need to bring on board more data, you just increase the amount of workers that you have.
We use Cribl to reduce data cost and complexity by both dropping fields that we don't want or parts of events that we don't want while keeping the things we do want, while also keeping all of the data, the event in its full form. We're a government agency, so we ned to keep everything. With Cribl, we can have our cake and eat it too, in a sense.
What needs improvement?
I'm an engineer, so I think about logging. Improvement could be made in the logging area, as sometimes we encounter issues in a pipeline or something, and it's not immediately obvious when you look at the logs that the pipeline is failing.
For how long have I used the solution?
I've been using Cribl for around four years.
What do I think about the stability of the solution?
I would give Cribl a great rating on stability and reliability, especially if you use the built-in alerting engine that they have, as you can get alerts directly if there are any problems with the worker itself or worker processes, and the built-in monitoring page makes it super easy to monitor the health of all your worker processes.
What do I think about the scalability of the solution?
Cribl scales great with our company as we're actually bringing on a lot more data with all the AI tools rolling out, which generate a lot of logs, and Cribl scales horizontally by just adding more workers and worker processes, allowing us to tackle that data smoothly, quickly, and efficiently.
How are customer service and support?
We've had a great experience with Cribl customer service, as we have dedicated PS resources that have been super helpful when we were rolling out Cribl initially, migrating sources of data from syslog over to Cribl, routing, and parsing, with the support being A+ on both the PS side and the technical support side.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Cribl is really the only tool out there that does what it does, especially when looking at Splunk, as when Cribl first came out, Splunk wasn't able to intuitively do a lot of the things that Cribl did just out of the box with a GUI, making it super easy.
We were dabbling in data reduction, transformation using Splunk's Universal Forwarder and even the Heavy Forwarder in some instances, but it was just not as intuitive, with a lot of command line interaction and no GUI on the front end, making it harder to do, while Cribl makes it super easy.
How was the initial setup?
When we deployed Cribl, we were on-prem. All of our workers are on-prem. Our leaders are on-prem. Nothing's in the cloud. The major challenges that we faced really were related to the load balancer that needs to sit in front of the workers. I would like to maybe see that rolled up into Cribl in the future. That posed a lot of challenges for us just coordinating with our infrastructure team, getting the F5 engineers involved, using F5 load balancer. That was a challenge for us. We ultimately tackled it, however.
What was our ROI?
From my point of view, the biggest return on investment is just the downstream licensing costs we save on the SIEM side; we've reduced our data by a certain amount, and it has almost paid for Cribl itself and also allowed us to chop some licensing off of the SIEM side. We've reduced our amount of ingest by about 40% overall.
What's my experience with pricing, setup cost, and licensing?
I'm not really involved in the pricing and payment aspect of Cribl. I'm just the guy who implements it all once it's bought and paid for.
What other advice do I have?
We're not using Cribl Search at the moment; we're only using Stream and Edge.
If you're a company out there considering Cribl, I would highly recommend at least giving it due diligence; get linked up with the sales rep, as they're going to explain everything to you, and the sales engineers are great and very knowledgeable, making it worth your time and money, so you're going to be glad you did.
I rate Cribl nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partners