

New Relic and Cribl both compete in the data management category, focusing on monitoring and insights. New Relic offers a superior solution with its real-time application performance measurements, but Cribl manages large-scale data efficiently, making each tool distinctively valuable.
Features: New Relic provides real-time application performance measurements, deep insights into server interactions, and precise monitoring of system performance. Cribl handles high volumes of data efficiently, excels in data transformation, and offers robust data routing capabilities.
Room for Improvement: New Relic's pricing model and limited historical data retention need improvement to make it more accessible for startups. Cribl should enhance its integration with legacy infrastructures and improve its documentation to support less technical users better.
Ease of Deployment and Customer Service: New Relic is versatile in public and hybrid cloud environments with robust customer service. Cribl provides efficient handling of queries and supports multiple deployment environments, though it could improve resource availability.
Pricing and ROI: New Relic's high costs might challenge extensive use despite offering strong ROI. Cribl presents a cost-effective option with scalable data management and a reasonable pricing model attractive to organizations handling large data volumes.
What we've seen is really an overall reduction of just shy of 40% in our ingest into our SIM platform versus prior to having Cribl.
The second thing is that data aggregation, sampling, and reduction that we're able to do of the data, lowering our overall data volume, both traversing the network as well as what's being stored inside of our final solutions.
In terms of reduction, we were able to save almost ~40% of our total cost.
There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
One of the metrics that helped as a return on investment was the ability to detect issues faster and troubleshoot more quickly, which in turn helped to achieve a much better service level agreement with customers.
They had extensive expertise with the product and were able to facilitate everything we needed.
Usually, within an hour, we get a response, and we are able to work with them back and forth until we resolve the issues.
Sometimes by hearing the problem itself, they will know what the solution is, and they will let us know how to resolve it, and we do it immediately.
If I drop an email to them, they will respond quickly to my email.
Customer support from New Relic is very good, and we rarely need to create support tickets.
They are very polite and helped him out.
The infrastructure behind Cribl Search is also scalable as it uses a CPU and just spawns horizontally more instances as it demands and requires.
Compared to other SIEM tools I use, any slight change on the operating system end impacts a lot on our SIEM tools and other things, but Cribl performs well in that regard.
It's an enterprise version, and we have a good amount of users using this solution.
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.
New Relic's scalability is good based on my experience, and it can handle my organization's needs as they grow.
Migrating from those SC4S servers to Cribl worker nodes has truly been a game-changer.
Regarding scalability, we started with zero servers and have around 285 servers now.
I would rate the stability as ten out of ten.
New Relic lags sometimes.
New Relic is stable based on my experience, as I have not seen any problems with the UI.
A more stringent role-based access control feature would enhance security and allow granular control over what users can see and access.
If we can have more internal logs and more debug logs to validate the error, that would be beneficial because instead of reaching out to Cribl support, we can troubleshoot and find the root cause ourselves.
In terms of large datasets—whether they originated from network inputs, virtual machines, or cloud instances—ingesting the data into the destination was relatively easy.
If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
Over time, the licensing cost has increased.
Cribl is very inexpensive, with enterprise pricing around 30 cents per GB, which is really decent.
They have a universal license that allows us to consume the portions of Cribl that we want to use or flex into other portions of Cribl.
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
The data reduction and preprocessing capabilities make Cribl really unique.
Cribl has a feature called JSON Unroll or Unroll function that allows you to differentiate the events; each event will come ingested as a single log instead of piling it up with multiple events.
The Cribl UI is very simple and easy to use, particularly when working with data from various sources; it makes it very easy to create pipelines, add complex logic to those pipelines, and then gives you a preview of what your data looks like before applying that pipeline and what you get after.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
| Product | Market Share (%) |
|---|---|
| New Relic | 4.1% |
| Cribl | 1.2% |
| Other | 94.7% |


| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 5 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 71 |
Cribl offers advanced data transformation and routing with features such as data reduction, plugin configurations, and log collection within a user-friendly framework supporting various deployments, significantly reducing data volumes and costs.
Cribl is designed to streamline data management, offering real-time data transformation and efficient log management. It supports seamless SIEM migration, enabling organizations to optimize costs associated with platforms like Splunk through data trimming. The capability to handle multiple data destinations and compression eases log control. With flexibility across on-prem, cloud, or hybrid environments, Cribl provides an adaptable interface that facilitates quick data model replication. While it significantly reduces data volumes, enhancing overall efficiency, there are areas for improvement, including compatibility with legacy systems and integration with enterprise products. Organizations can enhance their operational capabilities through certification opportunities and explore added functionalities tailored towards specific industry needs.
What are Cribl's most important features?Cribl sees extensive use in industries prioritizing efficient data management and cost optimization. Organizations leverage its capabilities to connect between different data sources, including cloud environments, improving both data handling and storage efficiency. Its customization options appeal to firms needing specific industry compliance and operational enhancements.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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