Cribl vs New Relic comparison

Cribl and New Relic are both solutions in the Application Performance Monitoring (APM) and Observability category. Cribl is ranked #6 with an average rating of 8.5, while New Relic is ranked #4 with an average rating of 8.2. Cribl holds a 1.2% mindshare in APM, compared to New Relic’s 3.8% mindshare. Additionally, 98% of Cribl users are willing to recommend the solution, compared to 94% of New Relic users who would recommend it.

Cribl

Read 65 Cribl reviews

24,576 Views
7,864 Comparison Views

98% willing to recommend

New Relic

Read 176 New Relic reviews

24,526 Views
16,432 Comparison Views

94% willing to recommend

Cribl

New Relic

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Executive SummaryUpdated on Mar 29, 2026

New Relic and Cribl are prominent solutions in the observability realm, with each having specific strengths. New Relic has an edge in application performance monitoring, while Cribl excels in data routing and log management.

Features: New Relic offers extensive application performance monitoring capabilities, providing deep insights into application performance, resource bottlenecks, and error monitoring. Its comprehensive dashboards allow for a quick snapshot of application health. Cribl specializes in data routing and log management, enabling organizations to reduce data volumes and thus decrease ingestion costs. Its intuitive interface supports data transformation with minimal coding, catering to diverse data environments.

Room for Improvement: New Relic could improve its documentation, alerting systems, and interoperability. Pricing and data retention are also points of concern. Cribl users would like to see enhanced internal logging, more AI features, and better scalability during high-volume log ingestion. Additionally, Cribl's documentation could be more concise to aid user learning and integration.

Ease of Deployment and Customer Service: New Relic's deployment in public cloud environments supports accessibility and integration. Its customer service is efficient, though communication clarity could be improved. Cribl is adaptable to on-premise and hybrid cloud models, fitting tailored IT architectures. While responsive and efficient, Cribl's lack of direct communication channels like live chat is noted.

Pricing and ROI: New Relic's pricing is considered high, particularly for full-stack observability features, despite being worthwhile for larger enterprises. Cribl offers a cost-effective approach by reducing log ingestion costs, appealing to large data operations. Both solutions promise significant ROI, with New Relic boosting developer productivity through insights and Cribl reducing operational costs via efficient data handling.

To learn more, read our detailed Cribl vs. New Relic Report (Updated: August 2026).

Buyer's Guide

Cribl vs. New Relic

August 2026

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Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.1

Cribl reduces data ingestion costs and improves efficiency, resulting in significant ROI with up to 70% log reduction.

Sentiment score

6.1

New Relic effectively enhances application performance by quickly resolving issues, saving time, and improving customer satisfaction.

What we've seen is really an overall reduction of just shy of 40% in our ingest into our SIM platform versus prior to having Cribl.

Richard McIver

Senior Security Engineer at a university with 10,001+ employees

The second thing is that data aggregation, sampling, and reduction that we're able to do of the data, lowering our overall data volume, both traversing the network as well as what's being stored inside of our final solutions.

reviewer2765085

Director, Performance Engineering at a tech services company with 10,001+ employees

In terms of reduction, we were able to save almost ~40% of our total cost.

Benedict Tawiah

Sr. Lead Security Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the Cribl report

There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.

BasilJiji

System engineer at a retailer with 10,001+ employees

There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.

ArjunSharma

senior software at Norton Lifelock

After implementing New Relic, we have decreased staffing requirements while saving time and money.

reviewer2805771

Senior Observability Engineer I at a computer software company with 51-200 employees

For more quotes and insights, download the New Relic report

Customer Service

Sentiment score

6.4

Cribl's customer service is praised for its expertise, though some users seek quicker response times and better understanding of needs.

Sentiment score

7.3

New Relic's customer service is praised for its responsiveness and support, though some users desire quicker, clearer responses.

They had extensive expertise with the product and were able to facilitate everything we needed.

Abdullah Zubair

Security Consultant at Integrity360

Usually, within an hour, we get a response, and we are able to work with them back and forth until we resolve the issues.

Samer Abdallah

Engineering Fellow at Pegasystems

Sometimes by hearing the problem itself, they will know what the solution is, and they will let us know how to resolve it, and we do it immediately.

Preetham KumarT.S.B

Senior Specialist at a tech vendor with 10,001+ employees

For more quotes and insights, download the Cribl report

If I drop an email to them, they will respond quickly to my email.

Vamsi Busa

Senior DevOps Engineer at a tech vendor with 10,001+ employees

Customer support from New Relic is very good, and we rarely need to create support tickets.

ArjunSharma

senior software at Norton Lifelock

They are very polite and helped him out.

TusharGoel

Cloud Engineer at TO THE NEW Digital

For more quotes and insights, download the New Relic report

Scalability Issues

Sentiment score

6.6

Cribl is praised for scalable, flexible data management, efficiently integrating diverse sources while minimizing operational complexity and maintaining performance.

Sentiment score

7.6

New Relic is highly scalable, supporting varied workloads and environments, aided by seamless AWS integration and a flexible SaaS model.

The infrastructure behind Cribl Search is also scalable as it uses a CPU and just spawns horizontally more instances as it demands and requires.

Samer Abdallah

Engineering Fellow at Pegasystems

Compared to other SIEM tools I use, any slight change on the operating system end impacts a lot on our SIEM tools and other things, but Cribl performs well in that regard.

Aman Verma

Senior Software Engineer at a retailer with 1,001-5,000 employees

Cribl performs effectively across both market segments.

reviewer2805801

Principal at a hospitality company with 10,001+ employees

For more quotes and insights, download the Cribl report

We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.

ArjunSharma

senior software at Norton Lifelock

It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.

TusharGoel

Cloud Engineer at TO THE NEW Digital

Regarding New Relic's scalability, it excels at the enterprise level for cloud integrations that can utilize tags.

reviewer2805771

Senior Observability Engineer I at a computer software company with 51-200 employees

For more quotes and insights, download the New Relic report

Stability Issues

Sentiment score

7.3

Cribl is praised for reliability and scalability, though some users face occasional performance issues and downtimes.

Sentiment score

7.9

New Relic is stable, reliable, and efficient, with swift issue resolution, though minor performance hiccups occur occasionally.

Migrating from those SC4S servers to Cribl worker nodes has truly been a game-changer.

Benedict Tawiah

Sr. Lead Security Engineer at a tech vendor with 10,001+ employees

Regarding scalability, we started with zero servers and have around 285 servers now.

Preetham KumarT.S.B

Senior Specialist at a tech vendor with 10,001+ employees

Cribl is designed to deal with certain kinds of loads and is not designed to handle any scenario in the market.

Nitin Arora

Security Delivery Senior Analyst at Accenture

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New Relic lags sometimes.

TusharGoel

Cloud Engineer at TO THE NEW Digital

New Relic is stable based on my experience, as I have not seen any problems with the UI.

Oleksii Barybin

Contingent Worker at a retailer with 10,001+ employees

For more quotes and insights, download the New Relic report

Room For Improvement

Cribl needs improved performance, better Git integration, and enhanced usability to address user experience and scalability concerns.

Users request plugin enhancements, better data retention, third-party integration, improved interface, and optimized alerting, dashboards, and pricing.

A more stringent role-based access control feature would enhance security and allow granular control over what users can see and access.

Dhevasenapathy Ramasamy Shanmugasundaram

Manager for Monitoring and Logging at Velera

When passing query logs or DNS logs, if certain malicious query patterns need to be identified or if fast-flux attacks are happening, Cribl can report that and those would definitely be a plus for them.

reviewer2805069

Product Manager at UnDisclosed

I would advise others looking to implement Cribl that if they are evolving Cribl Search, it would be very interesting to see more capability, more flexibility, and more ways to share the data similar to Splunk.

Juan Mallorquin

Senior Manager at Deloitte

For more quotes and insights, download the Cribl report

If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.

BasilJiji

System engineer at a retailer with 10,001+ employees

Using real-time data, if there are any malicious patterns or something happening, they can identify those.

Hari Rajendiran

Platform Software Engineer 4 at Nexthink

Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

For more quotes and insights, download the New Relic report

Setup Cost

Cribl offers cost-effective pricing and efficient large data handling, attracting enterprises despite slightly higher costs than competitors.

New Relic's pricing is often seen as high but justified by its comprehensive features, despite confusing models.

Over time, the licensing cost has increased.

SAURABHYADAV6

SIEM Engineer at National Australia Bank (NAB)

It was cheaper than the Splunk license.

Kester Chidley

Security Engineering Programme Manager at a government with 1,001-5,000 employees

Splunk is more expensive, and Cribl appears to be more affordable.

reviewer2805801

Principal at a hospitality company with 10,001+ employees

For more quotes and insights, download the Cribl report

Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.

ArjunSharma

senior software at Norton Lifelock

My experience with pricing, setup cost, and licensing for synthetic monitoring is that minions used to cost a lot.

Palak Bhawsar

DevOps engineer at a tech company with 5,001-10,000 employees

As we talk about pricing, it is not that much cheaper.

HemantKumar7

Senior Site Reliability Engineer at a tech vendor with 501-1,000 employees

For more quotes and insights, download the New Relic report

Valuable Features

Cribl offers intuitive UI, real-time data transformation, seamless integration, cost savings, flexible processing, and versatile deployment for efficient data management.

New Relic offers real-time monitoring, easy dashboards, and alerting, enhancing performance insights with integration and predictive analytics.

The data reduction and preprocessing capabilities make Cribl really unique.

Abdullah Zubair

Security Consultant at Integrity360

Cribl has a feature called JSON Unroll or Unroll function that allows you to differentiate the events; each event will come ingested as a single log instead of piling it up with multiple events.

Manoj Gowda J

Security Engineer at Tecplix

The Cribl UI is very simple and easy to use, particularly when working with data from various sources; it makes it very easy to create pipelines, add complex logic to those pipelines, and then gives you a preview of what your data looks like before applying that pipeline and what you get after.

Richard McIver

Senior Security Engineer at a university with 10,001+ employees

For more quotes and insights, download the Cribl report

Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.

Pietro Dell'Erba

Head of API at a marketing services firm with 11-50 employees

New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.

ArjunSharma

senior software at Norton Lifelock

For more quotes and insights, download the New Relic report

Categories and Ranking

Cribl

Ranking in Application Performance Monitoring (APM) and Observability

6th

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Log Management (3rd), Security Information and Event Management (SIEM) (5th), Observability Pipeline Software (1st)

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cribl is 1.2%, up from 0.9% compared to the previous year. The mindshare of New Relic is 3.8%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	3.8%
Cribl	1.2%
Other	95.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

JigarHirani

Splunk Engineer at a recruiting/HR firm with 11-50 employees

Log pipelines have reduced daily data volume and now simplify traffic analysis

Overall, the pipelines and all the features are good with Cribl. The UI is good. Just sometimes, when I actually started using Cribl, I faced the issue where I was not able to connect the nodes. The pipeline is structured in a certain way, then the data will be routed to there, and something of that nature. I was very much confused about their whole products, such as Data Lake and pipelines. It's possible that at that time I didn't take any university courses, which is why I did not know much. But if they can give an intro on how we can connect nodes, or they can provide simple use cases showing what you can do with Cribl, it would help. If you just need to add the source and the destination and pre-build some proper workflow, then it will be easy for new customers to navigate through Cribl.

Read full review

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

12%

Healthcare Company

Government

Financial Services Firm

14%

Outsourcing Company

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	8
Large Enterprise	35

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

Questions from the Community

What is your experience regarding pricing and costs for Cribl?

I find the pricing of Cribl to be cost-efficient because it has helped us save costs for data storage by removing unwanted logs.

See all answers

What needs improvement with Cribl?

One improvement Cribl could work on is Cribl's Git integration. If I want to integrate my private repository, I can do this, but there is a specific format required in Git. If I commit something to...

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What is your primary use case for Cribl?

We started using Cribl one year ago for data optimization. Currently, we are using Cribl for its one terabyte ingestion that is free, which is one significant advantage. We are using it for that pu...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

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Product Reports

Buyer's Guide

Cribl

August 2026

Download Cribl product report

Buyer's Guide

New Relic

July 2026

Download New Relic product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Cribl offers advanced data transformation and routing with features such as data reduction, plugin configurations, and log collection within a user-friendly framework supporting various deployments, significantly reducing data volumes and costs.

Cribl is designed to streamline data management, offering real-time data transformation and efficient log management. It supports seamless SIEM migration, enabling organizations to optimize costs associated with platforms like Splunk through data trimming. The capability to handle multiple data destinations and compression eases log control. With flexibility across on-prem, cloud, or hybrid environments, Cribl provides an adaptable interface that facilitates quick data model replication. While it significantly reduces data volumes, enhancing overall efficiency, there are areas for improvement, including compatibility with legacy systems and integration with enterprise products. Organizations can enhance their operational capabilities through certification opportunities and explore added functionalities tailored towards specific industry needs.

What are Cribl's most important features?

Data Transformation: Real-time data routing and transformation for improved efficiency.
Data Reduction: Reduces data volumes, lowering storage and licensing costs.
Routing and Masking: Offers powerful data masking and easy plugin configurations.
Log Collection: Simplifies the log collection process across different environments.
Deployment Flexibility: Supports on-prem, cloud, or hybrid deployments.
Seamless Integration: Facilitates easy migration to SIEMs and various data destinations.

What benefits or ROI should users look for?

Cost Savings: Reduces licensing costs by trimming unnecessary data.
Enhanced Efficiency: Improves data handling through seamless integration and transformation.
Operational Flexibility: Provides multiple deployment options to suit organizational preferences.
Data Management: Enhances user control over logs with advanced data reduction and compression.
Certification Opportunities: Offers users chances to enhance skills and operational capabilities.

Cribl sees extensive use in industries prioritizing efficient data management and cost optimization. Organizations leverage its capabilities to connect between different data sources, including cloud environments, improving both data handling and storage efficiency. Its customization options appeal to firms needing specific industry compliance and operational enhancements.

Cribl

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Buyer's Guide

Cribl vs. New Relic

August 2026

Free Report: Cribl vs. New Relic

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