New Relic and Cribl are unique offerings in the domain of data monitoring and management. New Relic holds the upper hand for those seeking comprehensive application performance monitoring and visualization, whereas Cribl provides superior flexibility in data processing and cost-effective log management.
Features: New Relic offers performance monitoring, real-time application insights, and seamless integration. It provides robust data visualization tools that help identify performance issues quickly. Cribl, on the other hand, focuses on real-time data transformation, flexible data routing, and efficient log management. Cribl allows for customizable data pathways, which can be scaled according to business needs.
Room for Improvement: New Relic needs to address data privacy concerns and improve its alerting granularity. Additionally, users report issues with pricing strategy and interface complexity. Cribl could enhance legacy system compatibility, improve its documentation, and provide more advanced customization options suitable for smaller firms.
Ease of Deployment and Customer Service: New Relic effectively supports cloud environments with a simple setup, notably for public cloud deployment. Cribl, however, accommodates a broader range of environments, including on-premises and hybrid models. While customer service for both is highly rated, Cribl's support could benefit from more live interaction options. New Relic's detailed documentation often reduces the need for direct support.
Pricing and ROI: New Relic is noted for high licensing costs, posing challenges for small businesses requiring extensive monitoring. The return on investment remains substantial given its robust functionality. Cribl emerges as a more cost-effective option for managing large data volumes, although its pricing model complexity may introduce challenges. Over time, price adjustments have been observed with Cribl, impacting overall value.
In the case of optimization, it has helped return on investment to somewhere close to 50%.
we have saved a significant amount of time and resources moving from a manual approach to something that's more automated.
They had extensive expertise with the product and were able to facilitate everything we needed.
If they could enhance their internal logging, we won't require Cribl support to engage.
The community, including the engineering and sales teams, is available on Slack and is very supportive.
Issues that could be solved quickly sometimes take longer because they go around in circles.
I have reached out to customer support multiple times for various cases, particularly for customization such as creating dashboards, and my experience has been good.
It's an enterprise version, and we have a good amount of users using this solution.
I don't need to talk to a Cribl engineer to connect a new log source.
Cribl is quite scalable, as we could add worker nodes as our data grows.
I would rate the stability as ten out of ten.
If the pipeline is down and we receive an alert that it's not sending information to the log collection platform for more than one or two hours, if we receive an alert, it would be great.
Cribl is quite stable and doesn't crash; there's no unusual behavior.
If we can have more internal logs and more debug logs to validate the error, that would be beneficial because instead of reaching out to Cribl support, we can troubleshoot and find the root cause ourselves.
In terms of large datasets—whether they originated from network inputs, virtual machines, or cloud instances—ingesting the data into the destination was relatively easy.
Since Cribl is such a large platform with numerous features, having a clear, structured approach would make it easier for me and others to understand and utilize its capabilities.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
New Relic can get pricey for larger organizations.
Over time, the licensing cost has increased.
Cribl is very inexpensive, with enterprise pricing around 30 cents per GB, which is really decent.
The data reduction and preprocessing capabilities make Cribl really unique.
Cribl has a feature called JSON Unroll or Unroll function that allows you to differentiate the events; each event will come ingested as a single log instead of piling it up with multiple events.
The community on Slack is excellent for solving questions and getting ideas.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
The best features in New Relic include its numerous API integrations and a good source of support.
Another aspect I appreciate is its good alerting mechanism, which can throw alerts and can be configured with PagerDuty or Slack, allowing easy checks on triggers and troubleshooting using New Relic.
Product | Market Share (%) |
---|---|
New Relic | 5.1% |
Cribl | 1.1% |
Other | 93.8% |
Company Size | Count |
---|---|
Small Business | 9 |
Midsize Enterprise | 4 |
Large Enterprise | 8 |
Company Size | Count |
---|---|
Small Business | 65 |
Midsize Enterprise | 50 |
Large Enterprise | 61 |
Cribl offers advanced data transformation and routing with features such as data reduction, plugin configurations, and log collection within a user-friendly framework supporting various deployments, significantly reducing data volumes and costs.
Cribl is designed to streamline data management, offering real-time data transformation and efficient log management. It supports seamless SIEM migration, enabling organizations to optimize costs associated with platforms like Splunk through data trimming. The capability to handle multiple data destinations and compression eases log control. With flexibility across on-prem, cloud, or hybrid environments, Cribl provides an adaptable interface that facilitates quick data model replication. While it significantly reduces data volumes, enhancing overall efficiency, there are areas for improvement, including compatibility with legacy systems and integration with enterprise products. Organizations can enhance their operational capabilities through certification opportunities and explore added functionalities tailored towards specific industry needs.
What are Cribl's most important features?Cribl sees extensive use in industries prioritizing efficient data management and cost optimization. Organizations leverage its capabilities to connect between different data sources, including cloud environments, improving both data handling and storage efficiency. Its customization options appeal to firms needing specific industry compliance and operational enhancements.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.