Datto SIRIS Reviews

My main use case for Datto SIRIS is for complete server and data backups, which I rely on most day-to-day.

I use Datto SIRIS for server and data backup in my daily operations, as it constantly mirrors our server, both in the local environment and virtually in the cloud.

The best features Datto SIRIS offers are ease of use, competitive pricing, and great support, which stand out for me.

The ease of use of Datto SIRIS comes from the all-in-one control panel, making it very easy to use and handy to have compared to other solutions I've used.

Datto SIRIS has positively impacted my organization by improving business continuity; after a ransomware attack that took down our main server, using the bare-metal recovery, we were up and running within the day.

I can't think of anything that can be improved with Datto SIRIS; it's a very good all-round product.

If I could imagine a future feature to enhance my experience with Datto SIRIS, it would be better integration, especially since we're using the Datto RMM.

I have been using Datto SIRIS for over five years.

Datto SIRIS has been stable for me, with no outages or reliability issues as yet.

At the moment, Datto SIRIS's scalability meets our needs as we've grown or changed, but in the future, we might need to come back, revisit, and expand.

I had a memorable experience with customer support during the bare-metal recovery, and the support was brilliant.

I rate the customer support a 10 because they were great.

Before using Datto SIRIS, I previously used Windows backup, which was very clunky at best.

The return on investment is significant, as without Datto SIRIS at this moment in time, our company probably wouldn't be running.

Regarding pricing, setup costs, and licensing, my experience was straightforward with no surprises or things I'd highlight for other buyers.

Before choosing Datto SIRIS, I evaluated other options, including putting everything in Azure, but it was just overly complicated for what we needed. I wanted something which was a stronger overall backup, which Datto SIRIS is.

My advice to others looking into using Datto SIRIS is to make sure you spec it up to be more than you need, so you've got some good flexibility. I rate Datto SIRIS a 10 out of 10.

Datto SIRIS was introduced three and a half years ago. We typically use Datto SIRIS for backups of endpoints, endpoint agents, and BCDR. The agents are installed on particular devices, and we use virtual machines with Datto SIRIS devices or Datto agents installed on them. Through that, we are able to get those agents onto Datto SIRIS RMM or the Kaseya dashboard, where we are able to fetch those agents and enlist them.

We perform local backups and cloud backups that are stored in Datto SIRIS, and we also have protected agents. Sometimes agents require screenshot verification to confirm that the backup has been successful.

Datto SIRIS offers a lot of features, and over the past three and a half years, many things have been refined and are innovative.

The Datto SIRIS support team is most valuable. Whenever we have issues, we raise a ticket and the Datto SIRIS team provides details. When we raise support tickets, the engineer guides us through the particular issue so we do not need to raise another ticket. We are able to know what to do and what not to do. Additionally, endpoint agent status has been added as a feature, along with BCDR status, network status, endpoint backup agent for Datto SIRIS, endpoint backups, and many other things.

We have a backup radar that used to raise tickets regarding failed backups. Since we started using Datto SIRIS, that has changed because Datto SIRIS is able to handle those kinds of backups unless it is critical or there is a lack of space. This automation has totally eliminated our hectic schedule of troubleshooting backups. We used to spend three hours on troubleshooting and everything, but now with Datto SIRIS, we resolve issues in half an hour or before that as well.

Backup readiness is the best thing that Datto SIRIS provides, giving a full status of the on-premises backup, cloud backup, and the status of that. We are able to get the exact time the backup has been completed. If it is enumerating the data, we are able to get it through the logs. Every backup is in one place; we do not have to go here and there. We have cloud backup and on-premises backup; everything is in place. Unlike other solutions where Microsoft 365 backup is separate, mailboxes are different, cloud backup is different, and on-premises is different, BCDR has combined all of them in one place.

There is no room for improvement right now; it is good. Whatever is being done should be done with great efforts, or otherwise it is going to be too complicated.

Datto SIRIS is good for backup endpoints, local backups, cloud backups, O365 backups, and mailboxes. Everything can be done in a single place without worrying about anything.

Datto SIRIS RMM was deployed through the Kaseya portal, though I was not present because it was during a client call. I have not used the one-click disaster recovery feature in Datto SIRIS, so I cannot comment on that. I have not used other features that were asked about. The review rating for this product is nine out of ten.