Delinea Privileged Access Service Reviews

We use the solution for privilege access management as well as identity access management.

The vault and auditing capabilities are the most valuable feature because they include multiple reports that allow us to create our own reports.

The integration with sync could be improved. Currently, the solution only has integration with sync for a few tools, so it would be beneficial if Delinea could make the integration process easier.

I have been using the solution for six years.

I give the stability a ten out of ten.

I give the scalability a ten out of ten.

The technical support team has helped us with a lot of situation and are great.

Positive

The initial setup may be a bit complicated, but if we plan properly, it will be much easier. We only need to download the software and install the clients, and then we will be ready to go.

The number of servers needed for implementation depends on the planning, as it is very important to set up the entire infrastructure. Each server takes approximately one hour to set up, so the timeline for completion depends on the number of servers. Generally, it can be done within two weeks, but for larger deployments, it may take two to three months.

The customer completed the implementation with our team on standby and with the assistance of Tinkerforge. We completed the work, and if we encountered any issues, Tinkerforge provided us with excellent support. Additionally, Tinkerforge is able to build remotely.

The solution is scalable and with proper planning, we can easily add new infrastructure. We can print it out via the connectors and all the necessary components. For instance, if we open a new branch, we can just add a few extra servers. Furthermore, if we implement multifactor authentication and admin access that requires it, the system will be easy to operate and we will see a return on investment.

I believe the licensing is a bit expensive. In addition to the license fees, we have to pay for the server and admin fees.

I give the solution a ten out of ten.

I recommend the solution to other users.

This product is primarily used for Privileged Access Management and Identity Access Management. You can manage all of your service accounts through Delinea. For example, if you start services on Windows, you can manage that using this solution.

It provides remote logins whereby everyone can log in safely while remote, so it's a work-from-home solution as well.

The most valuable feature is auditing. That's a big plus.

The Privileged Credential Management feature is a password vault and they integrate with a lot of other vendors.

The integration with other vendors is another big plus.

The reporting is excellent.

Although the interface is intuitive, it could be a little more user-friendly.

I have been working with Delinea Privileged Access Service for five years.

The stability and performance are excellent.

As an example, if you run into problems with authentication then you can just create a new connector. That said, it's very stable. You can theoretically leave it to run on it's own for months but that's obviously not the idea because you need to check if there are any breaches or any other issues in your environment.

This product is easy to scale. Once you've set it up and everything is installed correctly, you can just plug in new systems and new environments. It can scale to thousands of servers quite easily.

Delinea is suitable for any size of company, from small to large.

Their technical support is very good. If you run into problems with the deployment, for example, then they will help you with that.

I have experience with a few privileged access service solutions. One of them is CyberArk, although I haven't worked with it enough to say whether it's good or bad.

The main reason we chose Delinea is the ease of implementation. Initially, it's a lot of hard work, but then it's easy to work with and maintain. Once it's running, you can hand it over to someone whose job it is just to check the environment. They don't need to monitor the systems to ensure that Delinea is running properly.

As a security solution that accesses Active Directory, it's a complicated implementation process. For instance, this isn't something that you can do in five minutes. You have to do your homework and plan everything. However, if you plan everything well, then there aren't any major issues.

To get the system up and running, it's less than a week. You can download and install the software in five hours, but then comes the customization and configuring of the portal. Everything has to be done correctly. I'd say that after two days, you can start playing with everything.

For the most part, our deployment was done internally. With some of our issues, we had used the vendor. They provide manuals and the support is excellent, but most of the stuff, you can do yourself.

There is also a little bit of maintenance that you have to do. It is a cloud-based system but there are still underlying software applications installed in your servers that you have to maintain to make sure are working properly.

I am the only person that works on it in the company.

The price of this solution has come down quite a bit. Now that they have merged with Thycotic, the Thycotic Secret Server also comes included in the package.

The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things. 

Being in Africa, the cost is always an issue for our customers. This is one of the reasons that we recommend Delinea to them.

I am not quite on the most recent version. However, I am busy upgrading so I soon will be.

It is difficult for me to think about what new features I would like to see because usually when we think of something that's missing, they assist us in getting it fixed.

There are a lot of features. For example, they have an API available, although I don't understand very much about it.

My advice for anybody who is looking to implement this product is to, first of all, check if it's a correct fit for you. Then, do your planning. Plan for all of the contingencies and then it should be fine. But again, if you run into problems, support is there to help you.

I would rate this solution a ten out of ten.

One of our customers uses this solution in conjuction with Idaptive. They use it on-premises and in the cloud for Privileged Access Management, Identity Management and especially for the powerful audit functionalities.

There is more control over shared administrative accounts. Accountability is a big part of compliance requirements and the attestation reports are very useful when preparing for external audits.

Being able to access servers, web applications, network devices, etc. securely from anywhere, with MFA. Workflows can be added for extra security. There are powerful auditing & reporting features available, and Privileged Account Management is made easy. And they have excellent support.

The product does provide alerting, but it might be useful if the process of setting up the alerts can be simplified.

However, they provide a feedback platform where users can request new features for future releases. We have requested a feature update and it will be included at some point.

We have been using Centrify Zero Trust Privilege for two years now.

It's a very stable solution. You have to ensure High Availability through multiple connectors.

During the initial setup, you have to do a lot of planning because it's your security product. But you can scale up to thousands of servers; thousands of users. This solution is ideal for small, medium and large businesses. And it is scalable. You can start with a few users, and the benefit is huge. This product is for companies of all sizes.

The technical support is excellent.

No.

The initial setup is a bit complex, but once the infrastructure is there and all the components have been installed, it's easy and straightforward to maintain. All the components have logging capabilities so it's easy to identify issues. The duration of the deployment depends on the customer, since downtime might be required for reboots. Some firewall changes are required.

Inhouse implementation, with Centrify support to assist

N/A

Setup takes a while but - as with any new installation - planning is very important. After the initial setup has been completed, it is easy to scale out

Cost might be a deciding factor. However, it integrates with a multitude of other vendors and all of the capabilities have to be taken into account. It provides more than just Privileged Access Management.

CyberArk. However, since the products have different features, it depends on the use case. In our case, Centrify gave the customer more benefits, since they already had other solutions in place as well.

Planning is very important. However, if you encounter any issues, support is excellent and always assist in a timely fashion.