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Delfryanto . - PeerSpot reviewer
Engineer at a consultancy with 1,001-5,000 employees
Real User
Dec 26, 2023
A tool that offers great hardware resiliency and iDRAC software
Pros and Cons
  • "The product's initial setup phase was easy."
  • "The need to update the firmware and check if there is any bug in the product is one of the areas where Dell PowerEdge C falls short and needs to make improvements."

What is our primary use case?

In our company, we run Python on top of PowerEdge C server. My company optimizes PowerEdge C to provide Python features or capabilities to our customers.

What is most valuable?

The most valuable feature of the solution is the hardware resiliency it offers. The product also offers iDRAC software that helps users manage PowerEdge C in a simpler manner.

What needs improvement?

The need to update the firmware and check if there is any bug in the product is one of the areas where Dell PowerEdge C falls short and needs to make improvements.

For how long have I used the solution?

I have been using PowerEdge C for a year or two. I use the solution's latest version.

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What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

The product's scalability is high.

My company's clients who use the solution operate small-sized businesses.

How are customer service and support?

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup phase was easy.

The solution is deployed on an on-premises model.

The time required to deploy the solution depends on the requirements of its users. Getting the power on takes several hours, but if PowerEdge C's deployment involves more complexities, it may take a day or two to complete the deployment process.

What's my experience with pricing, setup cost, and licensing?

PowerEdge C is a product that is priced at a medium range, so it is not too expensive.

What other advice do I have?

PowerEdge C is a good product.

I rate the overall tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
OssamaHelmy - PeerSpot reviewer
Telecommunication Department Head at a energy/utilities company with 5,001-10,000 employees
Real User
Jun 9, 2023
Easy to deploy and has high performance and no downtime
Pros and Cons
  • "The product has high performance and no downtime."
  • "The product’s pricing could be a little cheaper."

What is our primary use case?

I use the solution 24/7 for my routine work for voice service.

What is most valuable?

The product has high performance and no downtime.

What needs improvement?

The product’s pricing could be a little cheaper.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability a nine out of ten.

How are customer service and support?

We haven’t had to contact technical support in the last two years except for registration.

Which solution did I use previously and why did I switch?

We were using HPE. PBX Support recommended we use PowerEdge C.

How was the initial setup?

I rate the ease of initial setup a nine out of ten.

What about the implementation team?

One person can deploy the solution in two hours.

What's my experience with pricing, setup cost, and licensing?

I rate the solution’s pricing a six out of ten.

What other advice do I have?

I will recommend the solution to others. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Leo Pascubillo - PeerSpot reviewer
Solutions Engineer at a comms service provider with 1-10 employees
Real User
May 10, 2023
With an intuitive interface, it also easy to integrate with other tools
Pros and Cons
  • "The initial setup is not complex. It's a user-friendly tool."
  • "An area where the product lacks and needs to consider improvement is by allowing it to integrate with some AI tool for monitoring."

What is most valuable?

PowerEdge's iDRAC feature is the most valuable feature.

What needs improvement?

An area where the product lacks and needs to consider improvement is by allowing it to integrate with some AI tool for monitoring.

In the future, I would like AI integration and iDRAC to improve.

For how long have I used the solution?

I have experience with the PowerEdge C for a year or two. My company is involved in system integration. We also sell different servers and PowerEdge C. My customers use PowerEdge R740, PowerEdge R7450, and PowerEdge R760. My company has a partnership with Dell.

What do I think about the stability of the solution?

It is a stable solution.

How are customer service and support?

Technical support is good since they support us 24/7. I rate the technical support an eight to nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I haven't used any solutions previously since I was in network and security for a couple of years.

How was the initial setup?

The initial setup is not complex. It's a user-friendly tool. It will only take three to four hours to implement it. An installer and a solution engineer are required to implement the solution.

For my deployment services, deploy it on-site with the MOP approved by the customer.

What's my experience with pricing, setup cost, and licensing?

PowerEdge C is a reasonably priced product, and the pricing depends on how many years you need the product. The cost also includes the support.

What other advice do I have?

I recommend the solution for small to enterprise-sized clients.

It is easy to integrate with other products in general. Even the solution's interface is intuitive.

I would definitely recommend the solution to those planning to use it. Overall, I rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Abful Momin - PeerSpot reviewer
Network Administrator at a outsourcing company with 501-1,000 employees
Real User
Top 10
Apr 24, 2024
Reliable and can be used for microcredit services, database servers, and report servers
Pros and Cons
  • "The solution provides good support and service."
  • "The solution’s pricing could be cheaper."

What is our primary use case?

We use PowerEdge C for microcredit service, application servers, database servers, and report servers.

What is most valuable?

The solution provides good support and service. PowerEdge C has a dual socket on the server.

What needs improvement?

The solution’s pricing could be cheaper.

For how long have I used the solution?

I have been using PowerEdge C for eight years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

The solution provides good scalability and performance. We have around 1,000 customers for PowerEdge C.

How are customer service and support?

The solution’s technical support is very good. Once, our server's motherboard was not responding, and Dell replaced the motherboard within ten days.

How was the initial setup?

The solution’s initial setup is very easy.

What about the implementation team?

It took around two to three days for me to deploy the solution.

What other advice do I have?

I would recommend PowerEdge C to other users because it is stable and reliable.

Overall, I rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Anas Kunnathiyil - PeerSpot reviewer
Senior Information Technology Specialist at a retailer with 201-500 employees
Real User
Jan 4, 2024
The solution has a good product life compared to any other product, but the price must be improved
Pros and Cons
  • "Every new version is better than the previous one."
  • "The price must be improved."

What is our primary use case?

We use the solution with VMware. We also use it with independent servers. Our servers run on it.

What is most valuable?

The product life is good compared to any other product. The performance depends on the configuration we buy. Every new version is better than the previous one.

What needs improvement?

The price must be improved.

For how long have I used the solution?

I have been using the solution for ten years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The product is scalable. We have 150 users in our organization.

How are customer service and support?

The support is fine.

How was the initial setup?

The setup is very easy. It is not very complicated. We must set up RAID. We just buy the tool, configure it, and use it. The number of people we need for deployment and maintenance depends on each project.

What about the implementation team?

If we have complex projects, we take help from third-party consultants. Otherwise, we do it ourselves.

What's my experience with pricing, setup cost, and licensing?

The product is not very expensive, but it could be made more economical. It is a one-time purchase.

What other advice do I have?

I will recommend the solution to others. Overall, I rate the product a seven or eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jude Tan - PeerSpot reviewer
System Administrator at a insurance company with 201-500 employees
Real User
May 15, 2023
One of the most stable products with a straightforward setup
Pros and Cons
  • "The hybrid solution is much more stable than other products."
  • "It would be better if the solution provided simplified storage and hardware with an integrated one-tier architecture."

What is our primary use case?

We use the product to incorporate infrastructure for our virtualized environment.

What is most valuable?

The hybrid solution is much more stable than other products.

What needs improvement?

CMC needs different storage in the blade server, like a three-tier architecture. It would be better if the solution provided simplified storage and hardware with an integrated one-tier architecture.

For how long have I used the solution?

I have been using the solution for eight years.

What do I think about the stability of the solution?

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The modular part of the product is scalable, but the storage is not scalable. I am the only person using the product in the organization.

How are customer service and support?

Earlier, the technical support was from the UK or the US. There used to be a good flow to the technical support. Nowadays, they revert our calls to countries like India and the Philippines, where the technical support is not as good.

Five years ago, we could get a specialized guy to handle everything. When we open a case for the hardware now, the support personnel pushes the technical person to get the job done rather than help us troubleshoot.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

It took us almost one week to implement the solution. The vendors sent a specialist to configure the hardware on the back end. After that, they gave us some pointers, and we housed every piece of hardware.

While deploying the solution, we must check the licensing to understand where to install the application. We can configure the solution if we have little knowledge about it.

What other advice do I have?

I don't have any issues with the hardware. We provide the scope and specifications to the procurement team. The decision to choose a product is made based on the proposal provided by the vendor to the procurement department.

If the product suits their need, people should use it. If they’re looking for a new technology to simplify their duties and responsibilities, it would be better if they choose a hypervisor. Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Specialist at a comms service provider with 1,001-5,000 employees
Real User
Jan 27, 2023
It's reliable and inexpensive hardware you can use for any situation, application, or data workload
Pros and Cons
  • "PowerEdge servers have high CPU processing power, and the support is also good."

    What is our primary use case?

    We use PowerEdge as a backup server for mission-critical hardware failures, such as processor and memory issues.

    What is most valuable?

    PowerEdge servers have high CPU processing power, and the support is also good.

    For how long have I used the solution?

    I have used PowerEdge servers for about six or seven years.

    What do I think about the stability of the solution?

    PowerEdge C servers are stable.

    What do I think about the scalability of the solution?

    I rate PowerEdge C eight out of 10 for scalability.

    How was the initial setup?

    Setting up PowerEdge C servers is straightforward compared to other servers. The setup time depends on the technician and our data center guy, but they can typically do it in a day. 

    What's my experience with pricing, setup cost, and licensing?

    I rate PowerEdge C servers nine out of 10 for affordability. There are no additional costs, but you can purchase an extended five-year warranty. 

    What other advice do I have?

    I rate PowerEdge C servers 10 out of 10. It's reliable and inexpensive hardware you can use for any situation, application, or data workload.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    CFO at a construction company with 51-200 employees
    Real User
    Jan 11, 2022
    Compact with an easy initial setup and good preformance
    Pros and Cons
    • "Technical support has been helpful."
    • "The reliability needs improvement."

    What is our primary use case?

    We primarily use the solution for supporting our internal applications.

    How has it helped my organization?

    So far, the product has made us more efficient in terms of energy usage and space usage utilization.

    What is most valuable?

    It does basically everything that we need it to do.

    The compactness of the solution is its most valuable aspect.

    We found the initial setup to be straightforward. 

    The solution is stable. We haven't had any issues. 

    It is possible to scale the solution.

    Technical support has been helpful. 

    What needs improvement?

    The reliability needs improvement. We have had some issues.

    The issue is that Dell's no longer selling this product in the near future. It's almost the end of life.

    For how long have I used the solution?

    We've been using the solution since 2018.

    What do I think about the stability of the solution?

    The stability has been good. We haven't dealt with any bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    While it is scalable, we haven't had the need to do so just yet.

    We're a construction company and we have about 60 users at this time. That includes project managers. 

    Right now, it's probably running at 60% capacity. We're not going to increase usage.

    How are customer service and support?

    Technical support has been good. We are satisfied with the level of service on offer. 

    Which solution did I use previously and why did I switch?

    We're currently looking at refreshing the hardware.

    We had Dell rack-mount servers previously. We switched for space utilization.

    EMC is our storage. That's not the Blades. The storage is the Unity box that we have.

    How was the initial setup?

    The initial setup is straightforward and not overly difficult. It's a simple process.

    The deployment is fast. It took us over a weekend. 

    We had two personnel that handled deployment and maintenance. 

    What about the implementation team?

    We handled the implementation process ourselves. We did not need any integrators or consultants.

    What was our ROI?

    In terms of ROI, it's performed and done what we expected for the price that we paid.

    What's my experience with pricing, setup cost, and licensing?

    We pay a yearly licensing fee. It's comparable to others on the market.

    There are not any other additional costs other than the licensing fee.

    Which other solutions did I evaluate?

    We did evaluate other options. 

    What other advice do I have?

    I'd rate the solution at an eight out of ten. We're pretty happy with its capabilities. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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