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Hassan Yahya - PeerSpot reviewer
Software Consultant at a tech vendor with 1,001-5,000 employees
Real User
Top 20
Oct 20, 2026
Security has run quietly in the background and lets me develop safely on any network
Pros and Cons
  • "Having a device with Intel vPro and CrowdStrike Falcon gives me the sense of satisfaction that I can use this device safely, and I can use it on networks that are maybe a little unknown to me when I am working remotely or if I am in a coffee shop or something."
  • "I am going to deduct one mark because this is something that I read on my laptop, and I do not see a lot of marketing or a lot of outreach for what are the advantages and how I can maybe integrate it better in my workflows."

What is our primary use case?

My main use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is development for my daily activities at work.

I use Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro mainly for development. My IT department really prefers having Intel vPro because that allows them to manage the devices, and CrowdStrike Falcon makes sure that anybody using these devices does not get any malware on the device. In terms of device security and device management, these are good features to have. Having a device with Intel vPro and CrowdStrike Falcon gives me the sense of satisfaction that I can use this device safely, and I can use it on networks that are maybe a little unknown to me when I am working remotely or if I am in a coffee shop or something. I know for a fact that my device has the hardware and software capabilities to make sure that it is safe.

How has it helped my organization?

I could not tell how Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro has impacted my organization positively, as that is a question for someone that manages our IT.

What is most valuable?

To be very honest, I do not have an interaction with Intel vPro in my day-to-day activities, but the best feature of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro would be that I do not have to interact with it. Some of the good software and hardware solutions are the ones that work in the background and work so well that I do not have to think about them. My experience with Macs has been pretty similar, so compared to other solutions I might have used before, it feels smoother.

I think the governance and security of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro's AI capabilities are good. The need for chip-level recovery is really good, and it is something really important today because with a lot of these tools at the forefront of technology these days and a lot of malicious actors using AI, it is becoming more difficult to ensure device security.

I view this critical feature enabled by my PC as great, and I think there is a need for more features this. That is one of the reasons that vPro is maybe better than a consumer-facing CPU from Intel because it allows IT teams and professionals to be more confident in their device and the device's hardware capabilities for security.

Security agent performance is really important to me when I buy security software and PCs because I do not want this security agent to take up a lot of performance and slow down my system. If there is any security system or software that takes more than a couple of percentage of my system's performance, I am going to be a little unhappy with that. As long as vPro is working in the background and it is not consuming too many resources, I find it to be a great feature. But if it is taking 10 or 12 percent, then that is when I am going to start noticing a performance deficit, and I am going to be a little annoyed.

I think my data protection journey for AI is great, and I am happy to have this feature because it works in the background and it works locally, particularly. I am not concerned with my data going to the cloud.

I did not know about factoring in device health in my zero-trust security architecture, but I am really happy to hear that, and that is great because endpoint security is really important, and device health is also critical in the zero-trust security architecture. We are in a crunch these days in terms of security and malicious actors, so any hardware security measures and anything that can be managed locally within the device by solutions from Intel or their partners like CrowdStrike is amazing. As long as it can be managed remotely by relevant IT departments as well, it is even better.

What needs improvement?

I am happy with how Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro performs. I would rate Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro a nine out of 10 because I do not have to interact with it. It works in the background, and it works well enough that I do not have to worry about it. I am going to deduct one mark because this is something that I read on my laptop, and I do not see a lot of marketing or a lot of outreach for what are the advantages and how I can maybe integrate it better in my workflows. Because there are opportunities in our workflows where we are thinking of security and device security the same way that we are adopting passkeys and password managers to ensure security. If there is any opportunity with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro that I can do as a developer or introduce it within my team, I would be very much interested in that.

Buyer's Guide
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro
October 2026
Learn what your peers think about Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro for nearly two years now.

What do I think about the stability of the solution?

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is stable.

What do I think about the scalability of the solution?

When it comes to Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro's scalability, it is fine; we have not had any issues as we have scaled.

Which solution did I use previously and why did I switch?

I did not previously use any other solution.

What was our ROI?

I can tell you that it has been so smooth that we have not had any worries about our laptops hindering any work. Beyond maybe the scare from two years ago where the CrowdStrike Falcon had an issue, it has been amazing and completely without hindrance in our work.

What's my experience with pricing, setup cost, and licensing?

I have not set up pricing or licensing for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, as that is a question for the IT department.

Which other solutions did I evaluate?

I did not evaluate any other options before choosing Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, as that is a corporate policy, and we have Dell laptops both with Intel vPro and CrowdStrike Falcon.

What other advice do I have?

I have never used any AI services of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. I am not sure about how the single console view increases my fleet security posture, as I have not really understood or used this feature; so I will have to check. This is probably something beyond my workflows. I would advise others looking into using Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro that it is fine and something worth using, especially once you scale up to an organization size where you need to do remote monitoring and support devices; Intel vPro is probably the way to go for Windows applications or Windows users. I rate Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro a 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 20, 2026
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Technical Director at Prosight
Real User
Top 20
Aug 6, 2026
Advanced threat detection has transformed daily incident response and protected critical assets
Pros and Cons
  • "Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro has positively impacted my organization, as when Falcon detects a threat, it is completely true with no false positives."
  • "Improvements needed for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro include handling some legal applications better, as Falcon is blocking some legal, small applications, and it would be beneficial if they could increase their application database."

What is our primary use case?

My main use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is fixing complicated attack scenarios on the client PCs and searching for malware analysis on a day-to-day basis.

One example of a complicated attack scenario I fixed involved a PE file and injecting the memory process, where Falcon recognized it and examined it, explaining the situation to us. This helped my team take action quickly, as we blocked the process and cleaned all the assets.

Falcon is a next-generation EDR that does not work on signature-based detection; it works on all processes and heuristic detection, among other capabilities.

What is most valuable?

The best features that Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro offers are the CRM features and detailed logging, particularly the SIEM features.

The SIEM integration and logs have helped me solve problems by sharing all details for the attack scenario and process tree. The dashboard and integration features are better, especially the integration with third-party applications.

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro has positively impacted my organization, as when Falcon detects a threat, it is completely true with no false positives. This accuracy has helped my team save time and reduce incidents, improving our response speed perfectly.

What needs improvement?

Improvements needed for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro include handling some legal applications better, as Falcon is blocking some legal, small applications, and it would be beneficial if they could increase their application database.

On a scale of one to ten, I would rate Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro with a solid nine. I chose nine for CrowdStrike Falcon because I have used many EDR applications, and it stands out as the best.

For how long have I used the solution?

I have been working in my current field for four and a half years. I have been using Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro for three years, and specifically Falcon during that time.

What do I think about the stability of the solution?

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is mostly stable. I have never seen a false positive, and mostly, the detection is true.

What do I think about the scalability of the solution?

Its scalability has met my needs as my organization grows.

How are customer service and support?

Customer support and community support are very good. I would rate the customer support a perfect ten.

Which solution did I use previously and why did I switch?

Before Falcon, I used Kaspersky and Symantec; Falcon's agent level is better than others, and observation and troubleshooting with Falcon are superior.

How was the initial setup?

Natively, it is their cloud, but I do not know specifically which cloud it is.

What was our ROI?

I have seen a return on investment as Falcon saves our company's reputation, which translates directly to time saved and money saved.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, setup cost, and licensing, the price is more than others, but it deserves it; I think it truly does.

Which other solutions did I evaluate?

Before choosing Falcon, I did not evaluate other options.

What other advice do I have?

Security agent performance is a better criterion when buying security software and PCs as it does not demand expensive resources, resulting in minimal usage of resources.

Regarding data protection for AI, I think Falcon Data Security's new capability regarding data loss prevention is a very complicated deployment, though I have never used it on CrowdStrike as I have used it with other competitor companies.

My advice to others looking into using Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is to support more local application recognition. I have given Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro an overall rating of nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Aug 6, 2026
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Buyer's Guide
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro
October 2026
Learn what your peers think about Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.
Hardik Murdia - PeerSpot reviewer
Technical Lead at a tech vendor with 51-200 employees
Real User
Top 5Leaderboard
Jul 30, 2026
Integrated hardware security has protected endpoints and streamlines remote incident response
Pros and Cons
  • "The best features that Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro offers include excellent integration between hardware and software security, providing significant leverage on AI-driven threat detection and giving all insights in one shot."
  • "As for improvements for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, there is currently no better support for mixed-vendor devices—if it is Dell, it is fine, but for other devices, the support is not that great."

What is our primary use case?

My main use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is that CrowdStrike Falcon is the best EDR solution currently in the market, and Dell Trusted Device comes along with Dell products, while Intel vPro provides security and remote management. Overall, it provides a great stack for working in a company or enterprise environment, helping significantly during execution and other aspects, allowing tasks to be performed in a secure manner at the hardware level.

What is most valuable?

In my day-to-day work, I use Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro starting with monitoring after the operating system starts, basically managing BIOS, firmware, boot processes, secure boot, UEFI integrity, and hardware tampering at the hardware security level. All these potential attacks on Windows can be easily detected by the hardware-level security that the EDR solution of Falcon provides. The CrowdStrike Falcon integration is extremely good, as I believe there is no other product in the market that provides all these features in one bundle, including threat intelligence, MITRE ATT&CK mapping, ransomware detection, and more. In our company, it helps us manage hardware shield and threat detection technology, and we have actually seen device recovery when the OS is not responsive—these scenarios were easily tackled via this product.

When we use Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, we actually have administrative-level insights on most things, allowing us to see BIOS health and firmware events. If we want to deploy anywhere, we can check security postures, device integrity, and data disk encryptions, all via one dashboard, which is a great overall feature.

The best features that Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro offers include excellent integration between hardware and software security, providing significant leverage on AI-driven threat detection and giving all insights in one shot. I get firmware-level visibility across the board, so whoever is the admin can check that. Remote management, which Intel provides as part of the product offering, is really good. I have seen very little performance impact at the endpoint level with this EDR solution. I have used only this EDR solution and do not want any other, as it provides everything needed and is well-suited for zero-trust architectures, fitting perfectly in those scenarios.

The features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro help me day-to-day by allowing me to identify issues beforehand, making my life comparatively easy. For remote management, if, for instance, a person's OS is not responding, the admin can easily manage the situation, doing automatic reboots or similar tasks from the management console, which has definitely helped us a lot.

What needs improvement?

As for improvements for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, there is currently no better support for mixed-vendor devices—if it is Dell, it is fine, but for other devices, the support is not that great. Additionally, the reporting dashboard could be made more comprehensive. I believe the licensing should be simplified and made cheaper, as they have been in the business for some time. Customization in alerting and reporting is another area they can enhance as a product offering.

The need for chip-level recovery is definitely evident, especially since there was a serious outage due to CrowdStrike Falcon that I have heard about, related to a null pointer exception—though concrete proof of that is lacking. When I see the blue screen of Windows on my system, it causes a panic moment, fearing lost work, so chip-level recovery is definitely necessary. I believe having control over these details via the Dell dashboard is extremely helpful.

For how long have I used the solution?

I have been working in my current field for almost eight and a half years.

What do I think about the stability of the solution?

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is very stable.

What do I think about the scalability of the solution?

We have not encountered any issues regarding scalability, although our company size is relatively small, so we are not facing problems at this time.

How are customer service and support?

Customer support for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is excellent. Whenever I need to connect with Dell, they are quick to respond and engage in a call without any hassle. I would rate customer support a ten out of ten.

Which solution did I use previously and why did I switch?

I did not previously use a different solution; I have been using this EDR only.

How was the initial setup?

The deployment experience for this approach in any of the Dell devices is very easy, taken care of by our IT team.

What was our ROI?

We have observed a reduced ransomware risk, with significant reductions noted. The faster incident response certainly contributes to our great ROI, alongside lower device recovery costs—issues are easier to resolve now compared to traditional methods. For compliance metrics, showcasing our status to clients has also become simpler. We have not experienced downtime, yielding return on investment, and manual investigations have been eliminated—everything is handled by their product, ultimately saving a lot of engineering hours, which translates to money saved.

What's my experience with pricing, setup cost, and licensing?

I am uncertain about the pricing, setup cost, and licensing for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, but I have heard from the IT department that it is expensive. The initial setup cost is very high, but over time, it becomes cheaper on a per-person basis, while the licensing remains very costly compared to other EDR solutions. However, when paying a premium, one also receives a premium experience, which led our company to adopt it, indicating they find the price acceptable.

What other advice do I have?

For those looking into using Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, my advice is to go for it if you are in financial services, healthcare, or have a lot of live distributed workforces—it is a no-brainer. For smaller organizations, however, it may not be well-suited due to cost. I give this product a review rating of nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jul 30, 2026
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Buyer's Guide
Download our free Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro Report and get advice and tips from experienced pros sharing their opinions.