Falcon LogScale [EOL] Reviews

Initially, the log was for log management. We store our logs for achieving compliance and log retention for longer periods. This function, LogScale, is now a platform where we can do correlation as well. It has become a next-generation SIM.

The solution definitely saves us time because it has a Google-like search. We can pull out log information in seconds, whereas traditional solutions would take hours or days. Additionally, the compression ratio is very high, which means our storage costs are minimal.

The fast search and index-free data retention are very valuable. The platform now works on an AI and ML-based engine, and we can analyze anything that is stored.

The integration could improve. Easy parser writing should be an option to ingest log in a human-readable format for unsupported devices. For visibility perspective, the dashboard should be more user-friendly. It should visualize what is happening in the complete ingestion, showing how many log sources there are, data volumes, and use cases or correlation rules triggered based on AI and ML analytics.

We have used LogScale for approximately one and a half years.

Stability is good. I would rate it nine out of ten.

Currently, scalability needs improvement in the visualization and representation of LogScale. The integration needs to be dimensioned.

CrowdStrike support is good, but in some cases, it takes time to resolve on-premises solutions. I would rate the support seven out of ten.

There are no previous solutions mentioned.

If the user wants to install it in their infrastructure on-premises, it's complex. If they are using a cloud as a SaaS service, it is easy.

The pricing is average. I would rate it six or seven out of ten.

In the India market, OpenText is the direct competitor for log management and SIM products. IBM's QRadar is also mentioned.

LogScale can be used across all company segments.

I'd rate the solution eight out of ten.

This is a next-generation SIEM solution. It's used for fast search results compared to traditional SIEM solutions that take much longer due to the huge volume of data.

The traditional SIEM could not cope with the indexing algorithm, but with Falcon LogScale, we can get the result within a few seconds when we search for a keyword.

One of the key features is the fast search functionality, enabling us to get results within a few seconds.

So far, there are no features in need of improvement. The price could be lower.

I've been working with LogScale for about half a year.

There don't appear to be any complexities with stability. The rating for stability is nine out of ten.

I rated scalability as eight. It has the ability to scale well.

Customer service is rated nine out of ten. So far, so good.

Positive

The setup process was simple. We managed to get it done within a day.

The pricing could be lower.

The main competitor on the market is Splunk.

I'd rate the solution eight out of ten.