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General Manager with 11-50 employees
Reseller
Aug 5, 2021
Simple installation, good customer service, and priced well
Pros and Cons
  • "The documentation has been satisfactory."
  • "Fortinet FortiPortal could improve by providing a learning portal and better security."

What is our primary use case?

We use Fortinet FortiPortal security management.

What is most valuable?

The documentation has been satisfactory. 

What needs improvement?

Fortinet FortiPortal could improve by providing a learning portal and better security.

For how long have I used the solution?

I have used Fortinet FortiPortal for approximately three years.

Buyer's Guide
Fortinet FortiPortal
February 2026
Learn what your peers think about Fortinet FortiPortal. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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What do I think about the stability of the solution?

The stability could improve in the solution.

How are customer service and support?

The technical support has been good.

How was the initial setup?

The installation was straightforward, it took approximately two days.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

What other advice do I have?

I rate Fortinet FortiPortal an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
ICT Infrastructure Coordinator at a non-tech company with 51-200 employees
Real User
Jan 24, 2021
Good reporting on threats, an easy-to-use portal, with good support
Pros and Cons
  • "I am very comfortable with it, including it's reporting on threats and through its activities."
  • "It's useful for us but if it had more educational reporting, it would good. It's not necessarily lacking but it's an area that could get better."

What is our primary use case?

It's our main firewall and security protection, for both our internal and external network.

What is most valuable?

It's very good. I am very comfortable with it, including it's reporting on threats and through its activities. Also, the portal is reasonably easy to use.

The model we have does everything we want. It is doing a good job at what it is.

What needs improvement?

We are in the education space. We use more specific education-based reporting. It's useful for us but if it had more educational reporting, it would good. It's not necessarily lacking but it's an area that could get better.

If we had more throughput requirements, a bigger model would be useful.

For how long have I used the solution?

I have been using the latest version of Fortinet FortiPortal for 18 months.

What do I think about the stability of the solution?

It's a stable solution. 

Originally there were a couple of little bugs, but with a software upgrade, we sorted that out very quickly. 

It was just with the memory leakage, but they continue to improve it with updates, which comes free once you have the support arrangement on it.

What do I think about the scalability of the solution?

It's scalable. We have two at this time. We have a hot reserve unit as well as a backup unit that we haven't had to use, which is good.

In our network, we have approximately 2,000 users who are using this solution.

At this stage, we plan to continue using it for at least another 18 months. After that, we will review the situation. Hopefully, it will still be fulfilling our needs. Currently, it's everything we need, which is fantastic.

How are customer service and technical support?

We have had some technical support and it's been very good.

We have changed the way we are connecting to our appliances and they were very good at assisting us in the change of data throughput and the different technologies we are using. 

Which solution did I use previously and why did I switch?

Previously, we used another solution, but we didn't use a next-generation firewall. It was an earlier version firewall that was fairly limited.

Fortinet FortiPortal has been by far better with effectiveness and with functionality.

How was the initial setup?

We thought that it might be complicated but it was pretty straightforward. It was quite easy.

It's a basic setup and they customized it a little bit for our particular traffic usage.

It took approximately four hours to install and deploy.

We have an IT team of eight to maintain this solution. 

What about the implementation team?

We engaged an IT professional to help with the installation, but it wasn't difficult to do.

What's my experience with pricing, setup cost, and licensing?

It's licensed.

Fortinet FortiPortal is relatively expensive, but being an industry-leading firewall, it does come with a cost.

When we compared it with other firewall products, it still represented good value. We were quite happy with the value option on it.

What other advice do I have?

Definitely, I would recommend this solution.

Any medium to large organization would need to look at this product. It's quite good and provides a lot of performance, and it's very scalable.

As we grow, I am sure it will continue to be good for us. 

I would rate Fortinet FortiPortal a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiPortal
February 2026
Learn what your peers think about Fortinet FortiPortal. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,821 professionals have used our research since 2012.
Real User
Sep 2, 2019
Useful application control features, but remote access capability is needed
Pros and Cons
  • "The most valuable feature of this solution is application control."
  • "Fingerprint access security would improve this solution."

What is most valuable?

The most valuable feature of this solution is application control.

What needs improvement?

I would like to see the capability of remote access included in the next release of this solution.

Fingerprint access security would improve this solution.

For how long have I used the solution?

I have been using this solution for three months.

How was the initial setup?

The initial setup of this solution is complex.

What's my experience with pricing, setup cost, and licensing?

I am satisfied with the pricing for this solution.

What other advice do I have?

I would rate this solution a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jalles  Lisboa - PeerSpot reviewer
Pre-Sales Analyst at a tech services company with 11-50 employees
Real User
Jul 25, 2023
Helps with RDP connection with good controller facility
Pros and Cons
  • "I like the tool's controller facility."
  • "The solution is more expensive than other products."

What is our primary use case?

We use the solution for RDP connection. 

What is most valuable?

I like the tool's controller facility. 

What needs improvement?

The solution is more expensive than other products. 

What do I think about the stability of the solution?

Fortinet FortiPortal is very stable. 

How was the initial setup?

The tool's setup is easy but more complex than FortiGate's installation. 

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiPortal is not expensive. 

What other advice do I have?

I would rate Fortinet FortiPortal a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user