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General Coordinator at Telkonet
Real User
Good technical support, easy to set up, and stable
Pros and Cons
  • "We've found the scalability to be good."
  • "Sometimes it can be difficult to find the right sizing."

What is our primary use case?

We primarily use the solution for wireless connectivity.

We are working in an integrated company in Turkey and lots of projects that we are working on are using this product.

What is most valuable?

The initial setup is simple if you do a proper rollout and explain everything to the client.

The product is quite stable.

We've found the scalability to be good.

The technical support team has been quite helpful and responsive.

What needs improvement?

Sometimes it can be difficult to find the right sizing.

It would be ideal if they developed more industrial synergies on the market.

For how long have I used the solution?

I've used the solution for a number of years. It's easily been over ten. I've used it for quite a while. 

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What do I think about the stability of the solution?

The stability of the solution is quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The product can scale. If you are a company that needs to expand, you can do so.

How are customer service and support?

We have a big technical team in our company. Lots of our engineers have Aruba certification, for example. They are well trained. However, when and if we need to reach out directly to Aruba about HPE Wireless, their team is quick to respond and very knowledgeable. They have been great and we are satisfied with their level of service. 

Which solution did I use previously and why did I switch?

I am using both Huawei Wireless and HP Wireless WAN. We also use Cisco.

How was the initial setup?

The initial setup can be complex, however, if you organize everything beforehand, it can be quite straightforward. 

What's my experience with pricing, setup cost, and licensing?

Its pricing is not the best price on the market as Huawei and Ubiquiti are cheaper. The Aruba technology is comparable to Cisco. When we compare the prices to Cisco, they have better pricing on projects. Huawei prices are cheaper than the Cisco and Aruba however, if the Aruba sales team supports us, they can get us the best price for the project.

What other advice do I have?

We're a partner. We help clients install this product into their environments.

Mostly, we use the private cloud in Turkey, however, often hybrid deployments are also used. 

I'd rate the solution at an eight out of ten. For the most part, we are quite satisfied with the capabilities and the level of service we are provided. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1606617 - PeerSpot reviewer
Network Administrator at a real estate/law firm with 201-500 employees
Real User
Flexible, easy to install, and reliable
Pros and Cons
  • "The most valuable feature of this solution is flexibility."
  • "The installation is easy. However, my implementation is complicated and you would need special training to complete it."

What is our primary use case?

We use the HPE Wireless WAN as part of our overall networking solution.

What is most valuable?

The most valuable feature of this solution is flexibility.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

I have never had an issue with stability.

What do I think about the scalability of the solution?

The solution is scalable.

At the height of our daily usage, there are approximately 500 users.

Which solution did I use previously and why did I switch?

I have previously used Aruba and Cisco solutions.

How was the initial setup?

The installation is easy. However, my implementation is complicated and you would need special training to complete it.

What about the implementation team?

I used an internal team of two that does the implementation of the solutions.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. You have to pay for every node and it can get expensive fast, it is approximately £3,000 per month.

What other advice do I have?

I recommend this solution to others.

I rate HPE Wireless WAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Head of IT Network Division at Panorinformatika
Real User
Supports latest technology, highly reliable, and provides helpful technical support
Pros and Cons
  • "The most valuable features of this solution are it supports the newest virus technology, which helps with bandwidth, and is very stable."
  • "In the next release of the solution, there should be better integration with other platforms."

What is our primary use case?

This solution is used for network access with updated features.

What is most valuable?

The most valuable features of this solution are it supports the newest virus technology, which helps with bandwidth, and is very stable. They are able to provide many different types of EPS in different situations, such as indoor and outdoor. Additionally, they provide a higher level of services compared to other solutions.

What needs improvement?

In the next release of the solution, there should be better integration with other platforms.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

I find the solution stable. 

What do I think about the scalability of the solution?

The solution is scalable. We have more than 100 customers using it.

How are customer service and technical support?

The support of the solution is great and we are very satisfied with it.

How was the initial setup?

The installation of the solution was very simple and took only a couple of minutes. 

What about the implementation team?

We have approximately 15 administrators for the deployments and maintenance.

What's my experience with pricing, setup cost, and licensing?

There is a license for this solution and the license is normally paid annually but this depends on the contract.

What other advice do I have?

I rate HPE Wireless WAN a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1444248 - PeerSpot reviewer
Insolvency Practitioner and Director at a financial services firm with 11-50 employees
Real User
Complex to setup, doesn't integrate well with Microsoft, and the technical support is appalling
Pros and Cons
  • "It's easy to use."
  • "The scalability and the support could be better."

What is our primary use case?

We primarily use this solution to back up everything and we use it for sharing files.

What is most valuable?

It's easy to use.

What needs improvement?

The initial setup could be simplified. 

The integration with Microsoft could be improved.

The scalability and the support could be better.

For how long have I used the solution?

I have been using this solution for 18 months.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

I wouldn't say that this solution is massively scalable. The scalability could be improved.

We have 24 users in our organization.

In the foreseeable future, we have plans to continue using this solution.

How are customer service and technical support?

Technical support is appalling.

How was the initial setup?

The initial setup was very complex. There were many problems integrating with Microsoft.

It took a good few weeks to deploy.

What about the implementation team?

We had the help of a consultant.

What's my experience with pricing, setup cost, and licensing?

We don't pay a licensing fee, we purchased the product.

What other advice do I have?

I would not recommend this solution to others because of the initial issues.

Because of the issues with the installation and the integration, I would rate this solution a two out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1476927 - PeerSpot reviewer
Owner at a tech services company with 11-50 employees
Real User
Good performance, robust, easy to use, but it could be faster
Pros and Cons
  • "The performance is good."
  • "It should be a faster device."

What is our primary use case?

I use this solution for communication inside my office.

What is most valuable?

The performance is good.

It is easy to use.

What needs improvement?

I would like for it to be faster. It should be a faster device.

For how long have I used the solution?

I have been using this solution for two years.

The version that I am using is two years old.

What do I think about the stability of the solution?

It's quite stable. I have not experienced any issues.

What do I think about the scalability of the solution?

It's a scalable product. We have 63 users in our organization.

At this point, we have plans to continue using it but that can change within the next five years.

How are customer service and technical support?

I have not contacted technical support. It is handled by a different department, but they are customer-friendly and knowledgeable.

Which solution did I use previously and why did I switch?

Previously, I was not using another solution.

How was the initial setup?

It was approximately a week before we could start to use it.

What about the implementation team?

The solution was installed through the service provider.

What's my experience with pricing, setup cost, and licensing?

I find the price to be reasonable.

We have to pay the licensing fees but it comes with a five warranty.

What other advice do I have?

I am in a position where I can recommend this solution. I am just an end-user, I don't have enough experience.

I would rate HPE Wireless WAN a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managing Director at P & P Enterprise Solution Co.,Ltd.
Real User
High quality, plenty of features, and simple setup
Pros and Cons
  • "The most valuable features of HPE Wireless WAN are high quality and capability."
  • "The price of HPE Wireless WAN should be reduced."

What is our primary use case?

We are using HPE Wireless WAN in hospitals and governments to serve the network connection to devices, such as phones.

What is most valuable?

The most valuable features of HPE Wireless WAN are high quality and capability.

What needs improvement?

The price of HPE Wireless WAN should be reduced.

For how long have I used the solution?

I have been using HPE Wireless WAN for approximately eight years.

What do I think about the stability of the solution?

HPE Wireless WAN is highly stable.

What do I think about the scalability of the solution?

We have approximately 200 devices connected to the solution.

How are customer service and support?

The solution is very effective and because of this, I have never had to open up a ticket to support.

How was the initial setup?

The setup of HPE Wireless WAN is not complex. It took us approximately one month to deploy the solution with 200 devices.

What's my experience with pricing, setup cost, and licensing?

The price of HPE Wireless WAN is high.

What other advice do I have?

I rate HPE Wireless WAN a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
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