Name: IBM App Connect
Brand: IBM
Rating: 4.1 (26 reviews)

it_user635436

Development Manager, IT Business Applications at a tech vendor with 1,001-5,000 employees

Mar 30, 2017

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It is reliable and the number of endpoints is valuable. Multiple developers should be able to work in the same project.

What is most valuable?

Its reliability and the large number of endpoints for connectivity are valuable features.

What needs improvement?

I would like the ability for more than one developer to work on the same project (source control/branch merge). If the project has more than one orchestration, you should be able to have different people working on each.

For how long have I used the solution?

I have used the product for about nine years (since before Cast Iron was acquired by IBM).

What do I think about the stability of the solution?

We are running the HyperV version and have had no problems with stability. Though if not designed well, the projects can definitely run out of resources when processing.

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What do I think about the scalability of the solution?

It scales well. We are considering moving to the cloud version, as only one or our endpoints is local and all the others are SaaS endpoints.

How are customer service and support?

They give excellent technical support.

How was the initial setup?

It is easy to set up. HyperV has OVF that you deploy to a VMware ESX Server.

What's my experience with pricing, setup cost, and licensing?

IBM has gone back and forth on licensing for this product. Make sure you get the licensing that lets you have unlimited endpoints; otherwise, you will need to account for each separate endpoint in your licensing costs and adding more automation has a price impact.

Which other solutions did I evaluate?

We evaluated MuleSoft and Dell Boomi.

What other advice do I have?

Your developers should be well-versed in XML and XSLT. These are behind everything.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user539460

Senior Integration Consultant at a tech services company with 51-200 employees

Jan 17, 2017

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The tool provides integration with zero or minimal coding effort required.

What is most valuable?

The product is a very simple integration tool with zero or minimal coding effort required.

How has it helped my organization?

Our organization deals with multiple systems and we want the data to be available 24/7 across all the systems. IBM App Connect has a robust mechanism to handle such scenarios.

What needs improvement?

The audit logging, transaction logging and other such similar features, such as the IBM App Connect cloud instance, need to be improved.

For how long have I used the solution?

I have used this solution for nine months.

What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

I did not encounter any scalability issues.

How are customer service and technical support?

I would give the technical support a 8/10 rating.

Which solution did I use previously and why did I switch?

We were not using any other solution previously.

How was the initial setup?

The initial setup was straightforward in regards to the installation of the product, configuration of endpoints, the documentation and available tips.

Which other solutions did I evaluate?

We looked at other products such as MuleSoft.

What other advice do I have?

IBM App Connect provides a very easy way to integrate many systems with zero manual code. The deployment and maintenance is very simple. You can version your deployments as well. The documentation covers all the aspects of integration.

Disclosure: My company has a business relationship with this vendor other than being a customer. We're partners.