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IBM App Connect vs MuleSoft Anypoint Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
IBM App Connect enhances efficiency and ROI with centralized integrations, requiring expertise for long-term success across various sectors.
Sentiment score
7.2
MuleSoft Anypoint Platform reduces TCO, simplifies integration, and offers high ROI, though pricing may challenge smaller companies.
 

Customer Service

Sentiment score
6.6
IBM App Connect support is responsive and competent, but inconsistencies and delays exist, especially in non-urgent and local support.
Sentiment score
6.8
Users praise MuleSoft's responsive support but suggest documentation and response time improvements; satisfaction varies with support levels.
When opening a ticket with the global team, problems are resolved promptly and effectively.
The technical support from IBM is good.
The Salesforce team offers different levels of support.
The support team is responsive and helpful.
 

Scalability Issues

Sentiment score
7.4
IBM App Connect is praised for scalability in cloud and container environments, with suggestions for improved administration features.
Sentiment score
7.6
MuleSoft Anypoint Platform is highly flexible and scalable but faces challenges with file sizes and scaling costs.
I would rate the scalability of IBM App Connect as nine out of ten.
IBM App Connect demonstrates good scalability.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
 

Stability Issues

Sentiment score
7.5
IBM App Connect is stable, with high reliability, though occasional issues arise from environment, configuration, or resource management.
Sentiment score
7.9
MuleSoft Anypoint Platform shows improved stability, minimal issues, and high reliability with optimized resource management in cloud environments.
IBM App Connect occasionally crashes for various reasons, requiring problem-solving intervention.
 

Room For Improvement

IBM App Connect users seek improved logging, interface enhancements, better community support, and simpler, more cost-effective version transitions.
MuleSoft Anypoint Platform needs enhancements in processing, support, integration, and user interface for improved efficiency and usability.
I find it particularly good for on-premises and now cloud use.
Version 13 includes around 200 features with cloud platform compatibility.
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
MuleSoft is considered expensive, so pricing is a major concern.
 

Setup Cost

IBM App Connect's annual pricing varies by transactions and partnership, with complexities and flexibility in setup and licensing.
MuleSoft Anypoint Platform's pricing is complex and high, potentially deterring smaller organizations despite offering enterprise support.
For insurance companies with simple JDBC connections, the process is straightforward.
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
MuleSoft is considered one of the more expensive products in the market.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
 

Valuable Features

IBM App Connect excels with robust integration, user-friendly design, scalability, and flexibility for seamless, secure, and complex integrations.
MuleSoft Anypoint Platform excels with API management, integration features, a user-friendly interface, and robust data management capabilities.
The features I find most valuable are message routing, message transformation, and protocol translation.
File operations are simple to execute, and converting between XML to JSON formats is effortless with IBM App Connect.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
 

Categories and Ranking

IBM App Connect
Ranking in Cloud Data Integration
12th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
MuleSoft Anypoint Platform
Ranking in Cloud Data Integration
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
58
Ranking in other categories
Message Queue (MQ) Software (3rd), Business-to-Business Middleware (1st), Workload Automation (4th), Integration Platform as a Service (iPaaS) (2nd)
 

Mindshare comparison

As of July 2025, in the Cloud Data Integration category, the mindshare of IBM App Connect is 5.1%, up from 3.6% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 6.6%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

Emirhan Guven - PeerSpot reviewer
Transforms data efficiently and navigates licensing challenges with ease
The transition between version 12 and version 13 presents some challenges. While version 12 had approximately 10 features, version 13 includes around 200 features with cloud platform compatibility. The learning curve for developers moving from version 12 to 13 could be smoother. When using new components, better context explanations would be beneficial. In version 13, accessing new features requires connecting through a web browser, which can be challenging to understand. The explanation of new features could be more user-friendly.
Tolulope A. Adeniji - PeerSpot reviewer
Provides application integration and reduces time and effort during upgrades
One of the most valuable aspects was its impact on reducing time and effort during upgrades. Previously, SAP upgrades required significant coordination with multiple teams. Now, thanks to our streamlined integration approach, the SAP team interacts primarily with the integration team. When changes are needed, we simply create a new version. This allows application teams to migrate gradually from the old version to the new one, without extensive involvement from the SAP team. Moreover, our approach has improved reliability by eliminating duplicated efforts. Previously, different teams would often duplicate data sets due to inefficiencies in data naming conventions. We centralized data integration, ensuring that all applications use the same data set.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM App Connect?
I like the adapters. The adapters help us achieve scalability. If you want to connect to SAP, there's an adapter. Salesforce? There's an adapter. You want to connect to another system? There's like...
What is your experience regarding pricing and costs for IBM App Connect?
Configuration time varies by implementation. For insurance companies with simple JDBC connections, the process is straightforward. However, companies requiring multiple configurations for ODBC, JDB...
What is your primary use case for IBM App Connect?
I am a developer specializing in IBM App Connect. We have a customer interested in comparing ESB tools, such as webMethods, which was previously owned by Software AG company before IBM acquired the...
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
 

Also Known As

IBM Cast Iron
Data Integrator, Anypoint MQ
 

Overview

 

Sample Customers

United Way of Allegheny County, Saint-Gobain CPS, Ricoh, SunTrust Banks Inc.
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Find out what your peers are saying about IBM App Connect vs. MuleSoft Anypoint Platform and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.