

MuleSoft Anypoint Platform and IBM App Connect both compete in the API management and integration platform category, with MuleSoft's flexibility offering a competitive advantage for complex integrations, while IBM's strength lies in security and deployment options.
Features: MuleSoft Anypoint Platform provides end-to-end integration capabilities with a robust API management suite. It includes diverse connectors, excellent monitoring, and ease of use for complex integrations. IBM App Connect is praised for its strong security, scalability, and ability to manage diverse datasets efficiently.
Room for Improvement: MuleSoft could benefit from enhancing runtime management and B2B integration features while refining its pricing model and community support. IBM App Connect needs improved ease of use and better integration with new applications, along with more efficient technical support.
Ease of Deployment and Customer Service: MuleSoft Anypoint Platform offers deployment flexibility across public, private, and hybrid clouds, though it receives mixed reviews on support response times. IBM App Connect is mainly used in on-premises and private cloud environments and is noted for its responsive and dedicated support team.
Pricing and ROI: MuleSoft's premium pricing model can be complex but delivers favorable ROI for large enterprises. IBM App Connect also has a higher price point, providing quality solutions that suit larger enterprises and offer substantial ROI in infrastructure and maintenance for extensive deployments.
IBM App Connect definitely saves significant time, approximately 50 to 60%.
When opening a ticket with the global team, problems are resolved promptly and effectively.
The customer support is available 24/7.
The technical support from IBM is good.
I would probably rate the support for MuleSoft Anypoint Platform a nine on a scale from one to ten.
The Salesforce team offers different levels of support.
The support team is responsive and helpful.
IBM App Connect demonstrates good scalability.
I would rate the scalability of IBM App Connect as nine out of ten.
IBM App Connect is very scalable and a flexible tool.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
Some companies require multiple configurations, including ODBC connections, JDBC connections, different BI databases, main databases, and replication servers.
Version 13 includes around 200 features with cloud platform compatibility.
I find it particularly good for on-premises and now cloud use.
Better debugging and observability would help us track any single transaction end-to-end across steps and connectors.
MuleSoft is considered expensive, so pricing is a major concern.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
For insurance companies with simple JDBC connections, the process is straightforward.
MuleSoft is considered one of the more expensive products in the market.
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
Overall, 50 to 60% of the time is saved when using IBM App Connect.
The transformation capabilities in IBM App Connect are particularly beneficial.
The features I find most valuable are message routing, message transformation, and protocol translation.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
| Product | Market Share (%) |
|---|---|
| MuleSoft Anypoint Platform | 5.6% |
| IBM App Connect | 3.6% |
| Other | 90.8% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 4 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 12 |
| Large Enterprise | 30 |
Rapidly connect public clouds, private clouds and on-premises application
App Connect Professional is IBM’s cloud integration offering which delivers an integration solution
• With ease-of-use, flexibility and increased responsiveness to the evolving business needs, while removing the daunting complexities of integration.
• Provides the powerful combination of a ‘simple integration experience’ for business users looking to automate how their applications talk to each other; coupled with a ‘configuration based integration’ approach for IT.
• App Connect Professional is for the teams and integration developers who need to solve more complex problems and need powerful tooling for integration scenarios
MuleSoft Anypoint Platform provides API management and integration capabilities with scalability, ensuring seamless connectivity across systems.
MuleSoft Anypoint Platform offers API management and integration capabilities within a user-friendly interface. With a range of connectors and the ability to handle integration patterns, it enables data integration across environments with support for API-led connectivity. High scalability, observability, batch processing, and tooling are key features, enhancing performance while simplifying deployment.
What are the standout features of MuleSoft Anypoint Platform?MuleSoft Anypoint Platform is employed by organizations for API management and seamless integration across systems in industries like retail and e-commerce. It connects enterprise applications in environments such as SAP and Salesforce. Users leverage it for data transformation and synchronization, achieving efficient real-time processing and a middleware layer across systems.
We monitor all Cloud Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.