MuleSoft Anypoint Platform vs Tidal by Redwood comparison

Salesforce and Tidal Software by Redwood are both solutions in the Workload Automation category. Salesforce is ranked #4 with an average rating of 8.0, while Tidal Software by Redwood is ranked #12 with an average rating of 9.2. Salesforce holds a 5.9% mindshare in WA, compared to Tidal Software by Redwood’s 4.2% mindshare. Additionally, 92% of Salesforce users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

MuleSoft Anypoint Platform

Read 58 MuleSoft Anypoint Platform reviews

1,505 Views
940 Comparison Views

92% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,380 Views
691 Comparison Views

97% willing to recommend

MuleSoft Anypoint Platform

Tidal by Redwood

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

MuleSoft Anypoint Platform and Tidal by Redwood are leading products in the field of API management and workload automation respectively. MuleSoft has the upper hand in API management due to its vast connector offerings and ease of use, while Tidal shines in scheduling and automation.

Features: MuleSoft Anypoint Platform supports sophisticated API management and integration with extensive connector offerings, facilitating easy API development. It provides iPaaS and on-premise ESB capabilities and is known for its API Manager which includes out-of-the-box policies for security. Tidal by Redwood excels in job scheduling and workload automation, characterized by robust user permissions and its capacity for task automation across different systems. It offers a single pane of glass view for managing workstreams and includes integration capabilities with other systems.

Room for Improvement: MuleSoft needs to enhance its runtime management and simplify the complex pricing model. Improvements in high-volume data support are also needed. Meanwhile, Tidal has interface usability challenges and needs to improve advanced analytics and integration capabilities. Faster release cycles and improved UI intuitiveness would greatly benefit Tidal customers.

Ease of Deployment and Customer Service: MuleSoft Anypoint Platform is flexible in deployment across various cloud environments. However, it needs improvements in support turnaround times. Tidal offers primarily on-premises deployment and is known for its dedicated client-centric support model, appreciated for direct customer service levels. Both platforms show strengths in customer responsiveness.

Pricing and ROI: MuleSoft Anypoint Platform is considered expensive with complex licensing, affecting the ROI for small to medium businesses, though it offers strong returns for enterprise use focused on microservices and API management. Tidal by Redwood provides a clear and straightforward licensing model, perceived as more affordable, which contributes to a favorable ROI across various organization sizes. Both offer significant ROI within their specialized domains.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Tidal by Redwood Report (Updated: June 2025).

Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MuleSoft Anypoint Platform

Ranking in Workload Automation

4th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (3rd), Business-to-Business Middleware (1st), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)

Tidal by Redwood

Ranking in Workload Automation

12th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Workload Automation category, the mindshare of MuleSoft Anypoint Platform is 5.9%, up from 0.8% compared to the previous year. The mindshare of Tidal by Redwood is 4.2%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Tolulope A. Adeniji

Retired at a educational organization with 11-50 employees

Provides application integration and reduces time and effort during upgrades

One of the most valuable aspects was its impact on reducing time and effort during upgrades. Previously, SAP upgrades required significant coordination with multiple teams. Now, thanks to our streamlined integration approach, the SAP team interacts primarily with the integration team. When changes are needed, we simply create a new version. This allows application teams to migrate gradually from the old version to the new one, without extensive involvement from the SAP team. Moreover, our approach has improved reliability by eliminating duplicated efforts. Previously, different teams would often duplicate data sets due to inefficiencies in data naming conventions. We centralized data integration, ensuring that all applications use the same data set.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is very user-friendly."

"The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API."

"We are very satisfied with the DevOps support."

"Good interface, simple to use and stable."

"The flexibility has been great overall."

"This is the easiest and best tool available."

"The most valuable feature for me is the Exchange sub-tool."

"I have found several things most valuable, including its very quick implementation that you can use a lot of out of the box templates, and lastly that it is a very mature product, especially in hybrid integration."

More MuleSoft Anypoint Platform pros

"We use the solution for cross-platform, cross-application workloads. That's the biggest use for us and that's the biggest advantage."

"The versatility of being able to run on many different types of servers is valuable. There is also a versatility of different services that you could run jobs on. It's highly versatile. You can run a lot of different types of scripts on a lot of different types of servers. It interfaces with all of them."

"Tidal helps administrators and users to see the information that is relevant to them in that single pane of glass. They can see jobs running, they can see job history, and they can see job progression. If you look at alternatives like Airflow and clouds, you'd have to design your own UI to monitor the progress of the different jobs that you've created in Airflow. So Tidal is huge for us."

"The job dependency is something that you cannot have in a regular, simple cron job or simple scheduler dependency. The event-driven jobs are core for us, as we really need that. Therefore, we really need Tidal with its ability to run thousands of jobs per day."

"Thinking of all the people involved in checking jobs on a daily basis, manually running jobs or auditing them through standalone tools, and trying to connect them. We have saved hundreds of hours weekly, which is substantial."

"I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."

"The best feature of Tidal Workload Automation Software is its ease of integration with other systems, including ERP, CRM, and BI tools."

"Tidal Workload Automation Software provides the ability to quickly adapt to changing business requirements."

More Tidal by Redwood pros

Cons

"Code quality, Code Security, SaaS, and DaaS security, can all be improved."

"Mule Anypoint Platform should improve its pricing. In my experience, a customer using the sandbox version couldn't upgrade to the final version because it exceeded their budget. Another area for improvement is the login mechanism. We need to integrate with third-party products for strong authentication, but it would be better if MuleSoft had its own robust login mechanism."

"Better documentation, in particular with respect to the initial setup, would be helpful."

"The initial setup should be made easy and the documentation should have some guidance."

"It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features. Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution. It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur."

"Information on monitoring could be improved."

"Although the solution's proxy design and process are good, it faces connecting issues because it lacks data integration."

"The customer service is not good enough"

More MuleSoft Anypoint Platform cons

"Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents."

"The job failure alerts can be updated with more details for better troubleshooting."

"Setting up the initial product was a little hard."

"One area for improvement is the command-line interface and the API to bulk-load jobs. It's a little bit kludgy, but we still manage without it. They're working on it and it's getting better all the time. In addition, the documentation for their API for creating jobs needs to be updated. It's a bit of a learning curve."

"The UI might have the potential to provide a more polished and user-centric encounter, promoting seamless engagements and simplifying the navigation process for individuals interacting with the software."

"The product’s UI is outdated. They should work on this particular area."

"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."

"One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem."

More Tidal by Redwood cons

Pricing and Cost Advice

"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."

"Mule Anypoint Platform is affordable."

"The tool is heavily bundle-priced. I rate the solution’s pricing five on a scale of ten, where one is expensive, and ten is cheap."

"I rate the product price a nine on a scale of one to ten, where one is cheap, and ten is expensive."

"The product comes complete at one set price including support."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten."

"The licensing is core-based. My customers tell me that it's very expensive compared to the cost of other integration suites."

"Price-wise, it is a good product since it is reasonably priced."

More MuleSoft Anypoint Platform pricing and cost advice

"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."

"We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."

"The solution has no hidden costs. It helps me to plan forward into the future. I know that I can add another 100 or a thousand jobs, and that's how much it will cost me today."

"Their pricing seems very fair. It is more than the other solutions, but the functionality and the support are very much there. You pay for the job scheduler, and then they have certain things that are built into it, such as the FTP processes. If you then want to do JD Edwards jobs, you need an adapter. If you want to do SQL jobs, there is another adapter. Similarly, if you want to do Oracle jobs, there is an adapter. It is like there is the base and then there are the adapters for the jobs that you want to do, but it seems that's also how they pay for each of those adapters and keep them up to date."

"Tidal is a low-cost tool and not expensive in comparison to other tools."

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

"We think the pricing is very fair. We have been happy with the pricing compared to some of the other solutions in the space."

"We've been able to purchase more adapters because the cost of the product has been very reasonable."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

12%

Manufacturing Company

Educational Organization

Financial Services Firm

19%

Manufacturing Company

13%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

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How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

Comparisons

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Compared 22% of the time

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Compared 9% of the time

AutoSys Workload Automation vs Tidal by Redwood

Compared 8% of the time

Automic Automation vs Tidal by Redwood

Compared 8% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

MuleSoft Anypoint Platform

June 2025

Download MuleSoft Anypoint Platform product report

Buyer's Guide

Tidal by Redwood

June 2025

Download Tidal by Redwood product report

Also Known As

Data Integrator, Anypoint MQ

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Overview

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Salesforce

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

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Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

June 2025

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