MuleSoft Anypoint Platform vs Tidal by Redwood comparison

Salesforce and Tidal Software by Redwood are both solutions in the Workload Automation category. Salesforce is ranked #8 with an average rating of 8.1, while Tidal Software by Redwood is ranked #6 with an average rating of 9.6. Salesforce holds a 4.9% mindshare in WA, compared to Tidal Software by Redwood’s 2.9% mindshare. Additionally, 91% of Salesforce users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

MuleSoft Anypoint Platform

Read 57 MuleSoft Anypoint Platform reviews

1,330 Views
853 Comparison Views

91% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,585 Views
1,090 Comparison Views

97% willing to recommend

MuleSoft Anypoint Platform

Tidal by Redwood

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Executive SummaryUpdated on Mar 9, 2025

MuleSoft Anypoint Platform and Tidal by Redwood compete in the integration solutions category, with MuleSoft having a broader scope in features, while Tidal has an edge in automation. MuleSoft's comprehensive integration and API management capabilities give it an advantage in versatility.

Features: MuleSoft Anypoint Platform offers API management, integration on CloudHub with a wide range of connectors, and comprehensive monitoring. It facilitates rapid API development and supports various deployment models. Tidal by Redwood excels in job scheduling, cross-platform compatibility, and workload automation, reducing manual tasks while enhancing operational efficiency.

Room for Improvement: MuleSoft could improve on its pricing complexity and low-code options; it also requires better runtime management and support documentation enhancement. Tidal by Redwood needs to enhance its user interface intuitiveness, reporting capabilities, and clearer guidance for initial setup. Better cloud integration and flexibility in monitoring are desired.

Ease of Deployment and Customer Service: MuleSoft supports diverse deployment models including public, private, and hybrid clouds, offering flexibility. Its customer support has varied feedback, occasionally noting response time issues. Tidal primarily supports on-premise deployment but is praised for its responsive customer service, including detailed engagement and proactive issue resolution.

Pricing and ROI: MuleSoft is perceived as having high pricing, particularly for smaller businesses, but offers robust features. Its ROI depends on effective implementation across enterprise operations. Tidal offers straightforward pricing with flexible licensing options, leading to transparent costs, and is viewed as affordable, serving diverse enterprise needs without surprise expenses.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Tidal by Redwood Report (Updated: March 2025).

Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MuleSoft Anypoint Platform

Ranking in Workload Automation

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)

Tidal by Redwood

Ranking in Workload Automation

6th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Workload Automation category, the mindshare of MuleSoft Anypoint Platform is 4.9%, up from 0.6% compared to the previous year. The mindshare of Tidal by Redwood is 2.9%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Vijay Subramanyam

Delivery Head at cblsolutions

Robust, reliable, and stable, ensuring high availability for critical integrations

I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, it is a pretty good product. It is also very scalable."

"It has improved our organization a lot because of the increase in productivity, and it has simplified the development of products. MuleSoft Anypoint Platform is a highly effective tool where you can build integrations so effectively. If you establish the integration platform, it increases productivity. It helps us to do effective re-authentication, and it speeds the integration."

"The initial setup is quite easy because the solution has a good interface through which the configuration, mapping, and so on can be done."

"Initially, we faced challenges managing numerous scheduled jobs and duplicate entries in our SAP system. To address this, we developed a reusable component in Mule that all applications could use to interact with SAP."

"The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API."

"The most valuable feature is their integrations and very good API management."

"The tool helps with order management and automates the enterprise's orchestration, invoice creation, product maintenance, and product life cycle. The API manager feature helps us configure, secure, and call APIs."

"The most valuable features for us are flexibility, all the features related to connectivity with multiple connectors to the business, and the flexibility of on-premises and cloud deployments."

More MuleSoft Anypoint Platform pros

"For us, the calendaring system is very robust. Some of the teams have very specific requests for when they need jobs to run. That's been really valuable, because a lot of times, when people run scripts, if they run on a holiday, they're going to fail... A couple of times a month it probably saves us work and the necessity of logging in from home and checking to make sure everything's okay."

"Thinking of all the people involved in checking jobs on a daily basis, manually running jobs or auditing them through standalone tools, and trying to connect them. We have saved hundreds of hours weekly, which is substantial."

"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."

"Tidal Workload Automation Software provides the ability to quickly adapt to changing business requirements."

"With other tools, you do not have the ability to schedule jobs on their own. You need to create a group and then assign everything to that group. Only then will the job be able to execute. In Tidal, you can schedule a single job and there is no need to create a group. That's what I like the most."

"We use the solution for cross-platform, cross-application workloads. That's the biggest use for us and that's the biggest advantage."

"It saves times due to automation. With some files, we do hundreds a day for a particular vendor. This would be hard to do manually. Also, the speed at which we can do this is excellent."

"We use the solution for cross-platform and cross-application workloads. That's one of the core reasons we chose it. It's one of a few things in the industry that can be used for cross-platform integration."

More Tidal by Redwood pros

Cons

"Its documentation needed a little bit of work to make it more usable. It is a platform that is used mainly by developers and other people for connecting systems. Its documentation was confusing in some areas and was not very helpful in other areas. I had to go to a consultant to get some work done, which ideally shouldn't be required."

"It's extremely expensive to change things in Anypoint MQ. There's also this issue of slow output of messages, and that needs to be improved."

"It doesn't work well when you try using it for the processing layer."

"The stability could be better."

"Pricing is one aspect of the solution that is troublesome. It's too expensive for smaller organizations."

"One area we'd like to see improvement in is the error logging and troubleshooting process."

"Anypoint MQ could improve the user interface."

"Mule Anypoint Platform could improve by having better integration with MDM. There are challenges when doing the interaction at this time."

More MuleSoft Anypoint Platform cons

"To better fit their unique needs, the solution should give more customization options."

"I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful."

"The user interface is the place that needs the most work. If and when we find issues with the product, they are usually in that area. If I had to choose, that's where I'd want issues, as opposed to in the engine. But the UI is average. It's a little sluggish at times and there are some bugs in it."

"One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem."

"The solution needs more advanced reporting and data visualization capabilities to enable deeper analysis of job performance and trends."

"My complaint about their pricing model is that every year or every time technology changes or somebody has a new requirement, it usually means that I can schedule that with Tidal, but I would need another adapter. So, every time there is a change, I need a different adapter that I don't have. That's why it is harder to plan for Tidal growth because you have to buy a new adapter every time."

"Tidal Software interface could be more intuitive and user-friendly."

"Understanding and using Tidal Automation could be overwhelming for someone with minimal programming language."

More Tidal by Redwood cons

Pricing and Cost Advice

"Regarding pricing, I believe there could be room for improvement to align with user expectations."

"The pricing of our solution is highly competitive. While it may not be categorized as exceptionally low, it is certainly more affordable compared to IBM."

"Making changes in Anypoint MQ is expensive."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten."

"The product is still very expensive."

"The solution's pricing, as per the old approach, is expensive."

"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."

"The solution is the priciest in the market which is an issue for some clients."

More MuleSoft Anypoint Platform pricing and cost advice

"We think the pricing is very fair. We have been happy with the pricing compared to some of the other solutions in the space."

"We've been able to purchase more adapters because the cost of the product has been very reasonable."

"...it is a pretty affordable scheduler tool that lets us do a lot. You get a lot of bang for the buck... The licensing model is hugely flexible."

"I have had no issues with the licensing."

"The new prices that we've received seem reasonable and comparable to the marketplace."

"Our licensing model for Tidal is on an annual basis. It is very good and works well for us. Tidal's licensing is very transparent and simple. It lets you know, for the amount you use, that's the price that you pay. So, we buy X number of licenses, and we know that this is where we are. I'm very happy with that. I saw the licensing modules on other platforms, and I didn't like them. Other companies and solutions would calculate the connections, adapters, and instances. I think that's the reason that BMC was pretty expensive: They just didn't understand what our needs are."

"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."

"They work with you on licensing. So, it has been great. Everybody has different licensing, but I've had good luck with the licensing. They've been very accommodating. You basically need to buy a license for each physical server, but then you're allowed an unlimited number of virtual servers."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

23%

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Financial Services Firm

22%

Manufacturing Company

15%

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

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How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

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What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

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Compared 29% of the time

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Compared 6% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

MuleSoft Anypoint Platform

March 2025

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Buyer's Guide

Tidal by Redwood

March 2025

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Also Known As

Data Integrator, Anypoint MQ

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Overview

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Salesforce

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Information Not Available

Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

March 2025

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