MuleSoft Anypoint Platform vs Tidal by Redwood comparison

Salesforce and Tidal Software by Redwood are both solutions in the Workload Automation category. Salesforce is ranked #4 with an average rating of 8.2, while Tidal Software by Redwood is ranked #19. Salesforce holds a 5.0% mindshare in WA, compared to Tidal Software by Redwood’s 4.5% mindshare. Additionally, 92% of Salesforce users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

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Executive SummaryUpdated on Dec 28, 2025

MuleSoft Anypoint Platform and Tidal by Redwood are strong competitors in the enterprise integration and automation software category. MuleSoft Anypoint Platform appears to have the upper hand in API management and integration flexibility, while Tidal by Redwood excels in workload automation efficiency, particularly valued in financial sectors.

Features: MuleSoft Anypoint Platform offers API management, integration Platform as a Service (iPaaS), and more than 200 connectors for streamlined development. It supports high availability, reliability, and both cloud and on-premise deployments. Tidal by Redwood's most valued features include its robust workload automation, exceptional job scheduling, and cross-platform capabilities, making it ideal for financial environments requiring meticulous scheduling.

Room for Improvement: MuleSoft Anypoint Platform would benefit from faster release cycles, better technical support, and increased AI and machine learning integration. Users also report that its pricing structure is complex and expensive. Tidal by Redwood needs a more user-friendly interface, improved reporting, and monitoring along with a simplified onboarding process to tackle its steep learning curve.

Ease of Deployment and Customer Service: MuleSoft Anypoint Platform provides flexibility with public, hybrid, and private cloud deployment options but suffers from occasional slow customer support response times. Tidal by Redwood, focusing on on-premise deployment with private cloud compatibility, offers dedicated customer support, maintaining strong and responsive client relationships.

Pricing and ROI: MuleSoft Anypoint Platform's pricing model is complex and costly, though it delivers robust ROI for enterprise organizations. It requires careful management to optimize expenses. In contrast, Tidal by Redwood offers a straightforward and transparent licensing model that users appreciate for its predictability and cost-effectiveness, especially in large-scale automation scenarios.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Tidal by Redwood Report (Updated: January 2026).

Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Mindshare comparison

As of February 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.7% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 5.0%, up from 1.2% compared to the previous year. The mindshare of Tidal by Redwood is 4.5%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation Market Share Distribution
Product	Market Share (%)
JAMS	2.8%
MuleSoft Anypoint Platform	5.0%
Tidal by Redwood	4.5%
Other	87.7%

Workload Automation

Featured Reviews

reviewer2770605

Cloud Engineer at a financial services firm with 501-1,000 employees

Has streamlined complex job scheduling across scripting languages while reducing manual effort

JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.

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Greg O

Senior Validation Engineer at Weir Group PLC

Integration workflows have become transparent and secure while error tracking is streamlined

The best features in MuleSoft Anypoint Platform for me are transparency between logging in or deploying and using different environments. Managing different environments for the transparency of error logins or how to trace traceability is very important. It's very easy to use and sort, so you can see where everything has gone right and everything has gone wrong. I'm aware of the drag-and-drop interface in MuleSoft Anypoint Platform, and it's very, very quick. It's very time-saving and very efficient. The security features on MuleSoft Anypoint Platform help maintain data integrity in my organization; I would say it's second to none. It's one of the best out there that I have worked with because of the encryption and decryption, and there are a lot of security aspects. I would assess the platform's data mapping and transformation capabilities as amazing. Automation has been straightforward; the transformation and mapping have been easy to use, easy to source, and from the source to the target. I would say it has been very good.

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Jim Gillingham

Batch Production Manager at a consultancy with 201-500 employees

Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed

The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."

"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."

"I find the historical tracking feature of JAMS invaluable for reviewing past events."

"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."

"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."

"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."

"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."

"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."

More JAMS pros

"It reduces manual loads in maintaining servers as it comes with the Cloud Hub feature."

"We are very satisfied with the DevOps support."

"The most valuable feature of Mule Anypoint Platform is rapid development."

"The most beneficial features for handling data integration with Mule Anypoint Platform include its ability to integrate seamlessly with other popular platforms like IBM, Dell Boomi, and Microsoft Azure. MuleSoft stands out due to its unique one-point solution for various integration problems, including application and network integration, and its iPaaS services. The Design Center allows for designing APIs that can be made into reusable assets. Additionally, MuleSoft's capability to handle various technologies, such as Python and Java Spring Boot APIs, and monitor them using the Flex Gateway is valuable. Regarding API management, MuleSoft offers a gateway facility, including Flex Gateway, which supports API management with robust governance capabilities. Policies like rate limiting, blocklisting, allowlisting, and client ID enforcement can all be managed through the API Manager, providing comprehensive control over API operations."

"The flexibility has been great overall."

"Mule Anypoint Platform's valuable features are its flexibility in terms of deployment and its SaaS capabilities."

"The tool’s API management capabilities are excellent."

"The most valuable feature of the solution is a huge list of available connectors for a lot of different platforms, which we can use very easily."

More MuleSoft Anypoint Platform pros

"The feature that I find to be valuable, as I'm working with other folks, is the ability to cross-schedule across platforms, and the flexibility that comes with that."

"It has been super stable. There are no complaints on stability. We would not be using it if Tidal wasn't stable."

"Tidal integrates with other third-party systems, which makes it easy to connect and exchange data."

"The first, big thing that we got out of using Tidal Workload Automation was having a centralized view of the status of all of our batch processes across all these systems... We can look into the schedule at any given time and see if things are running on track or if they are falling behind. We can also see if something failed."

"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."

"Tidal Automation’s most valuable feature is customization. It can work and connect with any app."

"The versatility of being able to run on many different types of servers is valuable. There is also a versatility of different services that you could run jobs on. It's highly versatile. You can run a lot of different types of scripts on a lot of different types of servers. It interfaces with all of them."

"Tidal Automation is very efficient and can quickly automate most manual and repetitive tasks."

More Tidal by Redwood pros

Cons

"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."

"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."

"The JAMS automation code isn't so clean."

"The search capability needs to be improved because when we try to search for a job, it's hard to do."

"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."

"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."

"Fortra is getting much better with documentation and examples, but there is still room for improvement."

"The monitoring of the JAMS product and its performance is an area of concern for me."

More JAMS cons

"One area we'd like to see improvement in is the error logging and troubleshooting process."

"It should give better control over account management."

"The price could be improved."

"I would like to see some data integration and automation."

"The logs in terms of how the logs are populated could be improved."

"It's extremely expensive to change things in Anypoint MQ. There's also this issue of slow output of messages, and that needs to be improved."

"Anypoint MQ could improve the user interface."

"The customer service is not good enough"

More MuleSoft Anypoint Platform cons

"The job failure alerts can be updated with more details for better troubleshooting."

"The GUI, the graphical user interface, gets a little bit busy."

"There are several improvement points that our team has provided to the vendor."

"One area for improvement is the command-line interface and the API to bulk-load jobs. It's a little bit kludgy, but we still manage without it. They're working on it and it's getting better all the time. In addition, the documentation for their API for creating jobs needs to be updated. It's a bit of a learning curve."

"When we patch to the next version, there is often a little thing that breaks. It has rarely been a big deal, but I always seem to have to follow up on one tiny issue. It would help if they had some better QA testing of their patches."

"I know they are working on it, but there needs to be better reporting. Currently, there are only three or four reports that we can get off of the system. That needs to be improved. They already have a solution to this in the new version. I.e., a schedule of all the jobs running for one day, specifically calling out what dependencies that job relies on. It would be like a flow chart of how the day's jobs would run."

"Tidal Software interface could be more intuitive and user-friendly."

"Tidal's adaptability and user-friendliness could be increased by integrating it with additional programmes and platforms."

More Tidal by Redwood cons

Pricing and Cost Advice

"The product is reasonably priced, and we don't have any add-ons."

"There are no additional costs other than the license for Fortra's JAMS which is affordable."

"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."

"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

"The pricing is reasonable."

"It's expensive, to be honest, but it does the job."

"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."

More JAMS pricing and cost advice

"Price-wise, it is a good product since it is reasonably priced."

"Licensing can be complex as is the case with most iPaaS/cloud offerings."

"The pricing of our solution is highly competitive. While it may not be categorized as exceptionally low, it is certainly more affordable compared to IBM."

"I can't give you a straightforward answer because sometimes it depends on the usage. If you're going to have fewer than 5 million messages, it is free of cost. If you're going to have more than 5 million messages, they're going to charge $100 per month"

"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."

"Regarding pricing, I believe there could be room for improvement to align with user expectations."

"The product is still very expensive."

"Mule Anypoint Platform is an expensive solution."

More MuleSoft Anypoint Platform pricing and cost advice

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

"Our yearly licensing costs are between $10,000 to $20,000. They have always been reasonable with us. I like that non-production licensing is about half the cost of production licensing. Licensing is by adapter typically. We have had scenarios where we have had to take an adapter from one environment to another, and they've allowed us to do that. They have made it a very reasonable process. There's definitely a feeling that they will work with you."

"The new prices that we've received seem reasonable and comparable to the marketplace."

"We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."

"...it is a pretty affordable scheduler tool that lets us do a lot. You get a lot of bang for the buck... The licensing model is hugely flexible."

"The solution enables admins and users to see the information relevant to them, but this is bundled as an add-on that we would have to pay for."

"This solution is a bit expensive in the current world where everybody is trying to cut down on certain things."

"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

10%

Healthcare Company

Financial Services Firm

12%

Manufacturing Company

11%

Computer Software Company

10%

Government

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	12
Large Enterprise	30

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	6
Large Enterprise	38

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...

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What needs improvement with JAMS?

As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...

See all answers

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybr...

See all answers

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration ...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform f...

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Comparisons

Control-M vs JAMS

Compared 17% of the time

AutoSys Workload Automation vs JAMS

Compared 9% of the time

Stonebranch vs JAMS

Compared 9% of the time

Redwood RunMyJobs vs JAMS

Compared 8% of the time

ActiveBatch by Redwood vs JAMS

Compared 5% of the time

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Redwood RunMyJobs vs MuleSoft Anypoint Platform

Compared 14% of the time

Boomi iPaaS vs MuleSoft Anypoint Platform

Compared 3% of the time

Palantir Foundry vs MuleSoft Anypoint Platform

Compared 3% of the time

Matillion Data Productivity Cloud vs MuleSoft Anypoint Platform

Compared 3% of the time

IBM MQ vs MuleSoft Anypoint Platform

Compared 3% of the time

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Control-M vs Tidal by Redwood

Compared 12% of the time

Automic Automation vs Tidal by Redwood

Compared 8% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 6% of the time

AutoSys Workload Automation vs Tidal by Redwood

Compared 6% of the time

ESP Workload Automation Intelligence vs Tidal by Redwood

Compared 2% of the time

More Tidal by Redwood Competitors

Product Reports

Buyer's Guide

JAMS

January 2026

Download JAMS product report

Buyer's Guide

MuleSoft Anypoint Platform

January 2026

Download MuleSoft Anypoint Platform product report

Buyer's Guide

Tidal by Redwood

January 2026

Download Tidal by Redwood product report

Also Known As

No data available

Data Integrator, Anypoint MQ

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Interactive Demo

JAMS Software

Demo not available

Salesforce

Demo not available

Tidal Software by Redwood

Overview

JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.

Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.

What are JAMS's key features?

Automation & Scheduling: Flexible automation helps manage complex job schedules efficiently.
Integration: Connects seamlessly with platforms like SQL Server, SAP, and Python for diverse applications.
Centralized Job Management: A unified interface for handling thousands of jobs daily.
Dependency Management: Supports complex workflows with efficient dependency tracking.
Insightful Logging: Provides detailed logs and notifications for precise task execution.

What benefits should users look for in JAMS reviews?

Enhanced Productivity: Automates repetitive tasks, freeing up resources for strategic initiatives.
Scalability: Flexible licensing models grow with business size and needs.
Efficient Workflow Automation: Streamlines job orchestration across environments.
Responsive Support: Helps ensure smooth operations with quick troubleshooting.

In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.

JAMS Software

MuleSoft Anypoint Platform provides API management and integration capabilities with scalability, ensuring seamless connectivity across systems.

MuleSoft Anypoint Platform offers API management and integration capabilities within a user-friendly interface. With a range of connectors and the ability to handle integration patterns, it enables data integration across environments with support for API-led connectivity. High scalability, observability, batch processing, and tooling are key features, enhancing performance while simplifying deployment.

What are the standout features of MuleSoft Anypoint Platform?

API Management: Comprehensive tools for managing APIs effectively.
Integration Capabilities: Facilitates diverse integration patterns.
Connectors: Extensive library for connecting various systems.
Observability: Enhances monitoring and performance tracking.
Batch Processing: Manages large volumes of data efficiently.

What benefits and ROI should users expect?

Scalability: Adaptable to growing data demands across platforms.
Performance: Simplifies complex deployments and improves processing.
Flexibility: Supports multiple environments, from cloud to on-premises.
User-Friendly: Streamlines integration processes with robust tools.

MuleSoft Anypoint Platform is employed by organizations for API management and seamless integration across systems in industries like retail and e-commerce. It connects enterprise applications in environments such as SAP and Salesforce. Users leverage it for data transformation and synchronization, achieving efficient real-time processing and a middleware layer across systems.

Salesforce

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Information Not Available

Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

January 2026

Free Report: MuleSoft Anypoint Platform vs. Tidal by Redwood

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