MuleSoft Anypoint Platform vs Tidal by Redwood comparison

Salesforce and Tidal Software by Redwood are both solutions in the Workload Automation category. Salesforce is ranked #4 with an average rating of 8.0, while Tidal Software by Redwood is ranked #10 with an average rating of 9.3. Salesforce holds a 6.0% mindshare in WA, compared to Tidal Software by Redwood’s 3.9% mindshare. Additionally, 92% of Salesforce users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

MuleSoft Anypoint Platform

Read 58 MuleSoft Anypoint Platform reviews

1,564 Views
1,044 Comparison Views

92% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,525 Views
1,207 Comparison Views

97% willing to recommend

MuleSoft Anypoint Platform

Tidal by Redwood

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

MuleSoft Anypoint Platform and Tidal by Redwood compete in the integration solutions category, with MuleSoft having a broader scope in features, while Tidal has an edge in automation. MuleSoft's comprehensive integration and API management capabilities give it an advantage in versatility.

Features: MuleSoft Anypoint Platform offers API management, integration on CloudHub with a wide range of connectors, and comprehensive monitoring. It facilitates rapid API development and supports various deployment models. Tidal by Redwood excels in job scheduling, cross-platform compatibility, and workload automation, reducing manual tasks while enhancing operational efficiency.

Room for Improvement: MuleSoft could improve on its pricing complexity and low-code options; it also requires better runtime management and support documentation enhancement. Tidal by Redwood needs to enhance its user interface intuitiveness, reporting capabilities, and clearer guidance for initial setup. Better cloud integration and flexibility in monitoring are desired.

Ease of Deployment and Customer Service: MuleSoft supports diverse deployment models including public, private, and hybrid clouds, offering flexibility. Its customer support has varied feedback, occasionally noting response time issues. Tidal primarily supports on-premise deployment but is praised for its responsive customer service, including detailed engagement and proactive issue resolution.

Pricing and ROI: MuleSoft is perceived as having high pricing, particularly for smaller businesses, but offers robust features. Its ROI depends on effective implementation across enterprise operations. Tidal offers straightforward pricing with flexible licensing options, leading to transparent costs, and is viewed as affordable, serving diverse enterprise needs without surprise expenses.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Tidal by Redwood Report (Updated: April 2025).

Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MuleSoft Anypoint Platform

Ranking in Workload Automation

4th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)

Tidal by Redwood

Ranking in Workload Automation

10th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Workload Automation category, the mindshare of MuleSoft Anypoint Platform is 6.0%, up from 0.7% compared to the previous year. The mindshare of Tidal by Redwood is 3.9%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Vijay Subramanyam

Delivery Head at cblsolutions

Robust, reliable, and stable, ensuring high availability for critical integrations

I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, it is a pretty good product. It is also very scalable."

"The product is very user-friendly."

"It is a stable product...The initial setup was simple."

"MuleSoft's integration with Salesforce products makes it a preferred choice for those setups."

"The monitoring capabilities of this product are very good because of the feedback it supplies in statistics."

"It has improved our organization a lot because of the increase in productivity, and it has simplified the development of products. MuleSoft Anypoint Platform is a highly effective tool where you can build integrations so effectively. If you establish the integration platform, it increases productivity. It helps us to do effective re-authentication, and it speeds the integration."

"Whenever we need some support in our local language, we get it easily. They also have an office in Germany and if a person is unable to contact them by phone, they can go to the office in person."

"It reduces manual loads in maintaining servers as it comes with the Cloud Hub feature."

More MuleSoft Anypoint Platform pros

"The data management on offer was valuable."

"Tidal Automation by Redwood is a user-friendly solution."

"I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."

"With the varied features in the varied adapters provided, we use Tidal Enterprise Scheduler because we want everything to be scheduled in one place. Tidal provides that for us with its tools and varying platforms in our organization. Tidal provides all the connectors to the platforms. This is very useful because we don't want to look for another scheduler for scheduling certain jobs. We don't want to look at those schedules manually between platforms."

"It has been super stable. There are no complaints on stability. We would not be using it if Tidal wasn't stable."

"It is intended to enable large-scale automation environments, making it appropriate for companies with complicated processes and big data volumes."

"The Graphical Views feature is also very good for helping us to understand a job stream. It's great for providing a visual overview of the status of a workflow, especially the Critical Path view. That is one of our favorites."

"Tidal Workload Automation Software provides the ability to quickly adapt to changing business requirements."

More Tidal by Redwood pros

Cons

"Mule Anypoint Platform is complex for beginners. Users without programming skills will find it complex. It should also improve its pricing."

"Information on monitoring could be improved."

"Over the years, Mule Anypoint Platform has undergone significant improvements. When I first started using it, the API gateway capabilities were fairly basic."

"Mule Anypoint Platform could improve by having better integration with MDM. There are challenges when doing the interaction at this time."

"Mule Anypoint Platform could improve by having more up-to-date adapters to do work in a digital space."

"It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features. Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution. It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur."

"It's extremely expensive to change things in Anypoint MQ. There's also this issue of slow output of messages, and that needs to be improved."

"Price-wise, it is a good product since it is reasonably priced...Mule Anypoint Platform can get too complex for non-technical people."

More MuleSoft Anypoint Platform cons

"With the client, we have had certain issues. The user interface for Tidal is a little slow. A lot of people would love this tool if they had a faster user interface. The drill-down functionality should be much quicker than what it is pulling out now. If I fill out some data, then it takes awhile to get that data back onto the screen. It's not as fast as we were expecting."

"The UI might have the potential to provide a more polished and user-centric encounter, promoting seamless engagements and simplifying the navigation process for individuals interacting with the software."

"The user interface is the place that needs the most work. If and when we find issues with the product, they are usually in that area. If I had to choose, that's where I'd want issues, as opposed to in the engine. But the UI is average. It's a little sluggish at times and there are some bugs in it."

"I would like more involvement with the cloud."

"I know they are working on it, but there needs to be better reporting. Currently, there are only three or four reports that we can get off of the system. That needs to be improved. They already have a solution to this in the new version. I.e., a schedule of all the jobs running for one day, specifically calling out what dependencies that job relies on. It would be like a flow chart of how the day's jobs would run."

"From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap."

"They can do better reporting in terms of production statistics reporting."

"My complaint about their pricing model is that every year or every time technology changes or somebody has a new requirement, it usually means that I can schedule that with Tidal, but I would need another adapter. So, every time there is a change, I need a different adapter that I don't have. That's why it is harder to plan for Tidal growth because you have to buy a new adapter every time."

More Tidal by Redwood cons

Pricing and Cost Advice

"The product's price seems to be competent in comparison to other products in the market."

"MuleSoft Anypoint Platform really needs to work on its pricing model because it's very complicated."

"The product is still very expensive."

"Price-wise, it is a good product since it is reasonably priced."

"The pricing of our solution is highly competitive. While it may not be categorized as exceptionally low, it is certainly more affordable compared to IBM."

"Mule Anypoint Platform is affordable."

"The solution is the priciest in the market which is an issue for some clients."

"Mule is not the cheapest integration platform out there, but it deserves the price we are paying."

More MuleSoft Anypoint Platform pricing and cost advice

"Their pricing seems very fair. It is more than the other solutions, but the functionality and the support are very much there. You pay for the job scheduler, and then they have certain things that are built into it, such as the FTP processes. If you then want to do JD Edwards jobs, you need an adapter. If you want to do SQL jobs, there is another adapter. Similarly, if you want to do Oracle jobs, there is an adapter. It is like there is the base and then there are the adapters for the jobs that you want to do, but it seems that's also how they pay for each of those adapters and keep them up to date."

"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."

"...it is a pretty affordable scheduler tool that lets us do a lot. You get a lot of bang for the buck... The licensing model is hugely flexible."

"I have had no issues with the licensing."

"Our annual maintenance cost is competitive for what we have and what they do."

"The solution enables admins and users to see the information relevant to them, but this is bundled as an add-on that we would have to pay for."

"We pay maintenance annually through Blue House of about $9,000. That's for our two environments: production and test."

"We've been able to purchase more adapters because the cost of the product has been very reasonable."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

18%

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

Financial Services Firm

22%

Manufacturing Company

14%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

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How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

Comparisons

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Compared 23% of the time

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Compared 8% of the time

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Compared 7% of the time

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Compared 6% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

MuleSoft Anypoint Platform

May 2025

Download MuleSoft Anypoint Platform product report

Buyer's Guide

Tidal by Redwood

April 2025

Download Tidal by Redwood product report

Also Known As

Data Integrator, Anypoint MQ

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Overview

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Salesforce

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Information Not Available

Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

April 2025

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