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MuleSoft Anypoint Platform pros and cons

Vendor: Salesforce
4.0 out of 5
Badge Ranked 1
1,793 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

MuleSoft Anypoint Platform offers a unified platform for API management and integration Platform as a Service (iPaaS), along with an on-premise Enterprise Service Bus pattern.
It is known for its robust API management capabilities, including Flex Gateway for governance and API Manager for operational control.
It provides quick integration with many connectors, making it easy to connect various systems like Salesforce and CRMs.
MuleSoft Anypoint Platform supports cloud integration capabilities and is scalable, fitting different deployment needs.
The platform's DevOps support and Runtime Fabric capabilities help streamline integration and deployment processes.

CONS

MuleSoft Anypoint Platform is considered very expensive, with costs increasing over time and pricing models described as troubling.
Data integration and processing capabilities require improvement, with specific needs for better transformation and integration with third-party applications.
The platform is complex for non-technical users, and initial setup documentation is often deemed insufficient, requiring additional professional support.
Customer service and technical support are noted as areas needing enhancement, particularly for handling technical inquiries.
The platform's licensing methodologies are criticized for being expensive and challenging to manage, driving some users to consider alternatives.
 

MuleSoft Anypoint Platform Pros review quotes

MS
Apr 28, 2021
The monitoring capabilities of this product are very good because of the feedback it supplies in statistics.
Rav Bangalore - PeerSpot reviewer
May 9, 2024
The platform's cloud integration capabilities are good.
Vijay Subramanyam - PeerSpot reviewer
Jul 21, 2023
The most valuable features for us are flexibility, all the features related to connectivity with multiple connectors to the business, and the flexibility of on-premises and cloud deployments.
Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,564 professionals have used our research since 2012.
reviewer1559199 - PeerSpot reviewer
Apr 20, 2021
Customers can make use of Runtime Fabric, an RTF environment.
Tolulope A. Adeniji - PeerSpot reviewer
May 6, 2024
Initially, we faced challenges managing numerous scheduled jobs and duplicate entries in our SAP system. To address this, we developed a reusable component in Mule that all applications could use to interact with SAP.
Mohan BS - PeerSpot reviewer
Jan 3, 2024
When we talk about the APIs, there are multiple policies one can apply on APIs, like rate limiting policies, OWASP policies, and OWASP security policies, that can be easily configured in Mule Anypoint Platform.
it_user628053 - PeerSpot reviewer
Aug 23, 2019
MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern.
AA
Oct 17, 2022
The most valuable features of the Mule Anypoint Platform are the Flex Gateway, API management, easy-to-use, and connectors. Additionally, they are coming out with improvements to the solution when required.
reviewer1807995 - PeerSpot reviewer
Apr 5, 2022
Messaging and queueing solution that has good stability and scalability. It can be used for a variety of messaging types.
reviewer1134165 - PeerSpot reviewer
Apr 10, 2024
The tool is very capable and offers a high performance. The tool supports batch processing and ETL processing.
 

MuleSoft Anypoint Platform Cons review quotes

MS
Apr 28, 2021
The runtime management and connectors could use some work and are vulnerable to breakage after upgrades.
Rav Bangalore - PeerSpot reviewer
May 9, 2024
The inclusion of GenAI in the tool can be good since it is an area that is currently unavailable in the solution.
Vijay Subramanyam - PeerSpot reviewer
Jul 21, 2023
One area we'd like to see improvement in is the error logging and troubleshooting process.
Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,564 professionals have used our research since 2012.
reviewer1559199 - PeerSpot reviewer
Apr 20, 2021
Pricing is one aspect of the solution that is troublesome. It's too expensive for smaller organizations.
Tolulope A. Adeniji - PeerSpot reviewer
May 6, 2024
Over the years, Mule Anypoint Platform has undergone significant improvements. When I first started using it, the API gateway capabilities were fairly basic.
Mohan BS - PeerSpot reviewer
Jan 3, 2024
The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle.
it_user628053 - PeerSpot reviewer
Aug 23, 2019
MuleSoft's release calendar is rather conventional with two major, two minor releases and hotfixes in between. The competition sometimes offer more rapid release cycles and provides improved and new functionality with a faster time-to-market.
AA
Oct 17, 2022
Mule Anypoint Platform could improve by having better integration with MDM. There are challenges when doing the interaction at this time.
reviewer1807995 - PeerSpot reviewer
Apr 5, 2022
It's extremely expensive to change things in Anypoint MQ. There's also this issue of slow output of messages, and that needs to be improved.
reviewer1134165 - PeerSpot reviewer
Apr 10, 2024
The high price of the product is an area of concern where improvements are required.