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Automic Automation vs Tidal by Redwood comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
Tidal by Redwood
Ranking in Workload Automation
19th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.8% compared to the previous year. The mindshare of Automic Automation is 6.1%, down from 7.4% compared to the previous year. The mindshare of Tidal by Redwood is 4.6%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation6.1%
JAMS2.8%
Tidal by Redwood4.6%
Other86.5%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
JG
Batch Production Manager at a consultancy with 201-500 employees
Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed
The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"The planning capabilities are most valuable."
"The product is easy to use."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"It has saved my customers time, money, resources, and efficiency."
"The ease of use is valuable. It is very intuitive."
"We impose some standards for backup and restore operations."
"The file transfer feature is the most valuable for process automation, as many organizations rely heavily on data transfer."
"Customer service and technical support are exceptional."
"It is an easy product to use, and we use it for end-to-end process automation."
"Automic is 99 percent stable; we've never had a problem with stability."
"We use it in every aspect of our IT operations, and the scalability is very good."
"You will enjoy the features of it; it is a great tool."
"It saves times due to automation. With some files, we do hundreds a day for a particular vendor. This would be hard to do manually. Also, the speed at which we can do this is excellent."
"It's the most efficient tool in doing repetitive tasks and saves a lot of time with minimum possibility of error."
"It's pretty much a 24/7 operation in terms of uptime, and we've definitely used Tidal to meet that goal."
"The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring."
"The most valuable feature is the job scheduler, where you can schedule thousands of jobs to execute at specific times."
"It's a great product; I endorse it because it is stable, and that is a big thing for us!"
"The best feature is that it allows task scheduling based on particular occurrences, like the receipt of files, database updates, or system notifications."
 

Cons

"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"The search capability needs to be improved because when we try to search for a job, it's hard to do."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"For scalability, I would rate it as seven because when we have a huge volume, sometimes the tool is not so responsive."
"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"The new UI feels unready. It makes your browsers crash."
"Documentation is not great. It was previously much better."
"An area for improvement would be SQL performance. While tracing SQL traffic, we noticed a lot of commands that cause contention/locks as well as forced waits. The efficiency of the SQL could be greatly improved (in some cases by simply replacing nested Selects and using NOLOCK hints)."
"The user interface has room for improvement."
"We would like a way to test our cloud-based automations on-premises, and then migrate them to the cloud after they have been tested, without needing an additional license."
"I would also like to see a little bit more connectivity, more, "Play nice with other toys." For instance, we have IServ as our primary tool for our service request tickets. In order for it to play nice with Automic, we had to actually create a file and put it somewhere, where Automic can see it. I would like to see more connectivity with other tools, or more compatibility with other tools."
"There are some monitoring features that could be added."
"Right now, it is decent; the new version is sort of a downgrade because some features that we need are gone."
"Understanding and using Tidal Automation could be overwhelming for someone with minimal programming language."
"The user interface is the place that needs the most work. If and when we find issues with the product, they are usually in that area. If I had to choose, that's where I'd want issues, as opposed to in the engine. But the UI is average. It's a little sluggish at times and there are some bugs in it."
"The current user interface of Tidal Software is functional. However, it can be improved to make it more intuitive and user-friendly."
"From an administrative point of view, I wouldn't give really high marks to the solution."
"My complaint about their pricing model is that every year or every time technology changes or somebody has a new requirement, it usually means that I can schedule that with Tidal, but I would need another adapter. So, every time there is a change, I need a different adapter that I don't have. That's why it is harder to plan for Tidal growth because you have to buy a new adapter every time."
"The software's performance and scalability could be improved, particularly when dealing with large-scale workloads or complex business processes."
"The job failure alerts can be updated with more details for better troubleshooting."
"The other thing is that the performance of the web interface has not been great; the web interface can be sluggish at times and we've got to recycle it to get it to be more responsive."
 

Pricing and Cost Advice

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"It has helped us reduce costs."
"This solution is pretty well-priced."
"There are a lot of new features, but we do not use them because they are too expensive. The price point could be less."
"Certain licenses can be a bit expensive. The PeopleSoft agents, in particular, are a bit pricey."
"Automic Automation is costly."
"Its price is way up there with BMC. It is a little bit on the expensive side."
"Our company had paid around 5,000 to 6,000 USD per license for a month."
"Every time there is a task which must be repeated, the solution can reduce costs."
"Their pricing seems very fair. It is more than the other solutions, but the functionality and the support are very much there. You pay for the job scheduler, and then they have certain things that are built into it, such as the FTP processes. If you then want to do JD Edwards jobs, you need an adapter. If you want to do SQL jobs, there is another adapter. Similarly, if you want to do Oracle jobs, there is an adapter. It is like there is the base and then there are the adapters for the jobs that you want to do, but it seems that's also how they pay for each of those adapters and keep them up to date."
"Our licensing model for Tidal is on an annual basis. It is very good and works well for us. Tidal's licensing is very transparent and simple. It lets you know, for the amount you use, that's the price that you pay. So, we buy X number of licenses, and we know that this is where we are. I'm very happy with that. I saw the licensing modules on other platforms, and I didn't like them. Other companies and solutions would calculate the connections, adapters, and instances. I think that's the reason that BMC was pretty expensive: They just didn't understand what our needs are."
"They work with you on licensing. So, it has been great. Everybody has different licensing, but I've had good luck with the licensing. They've been very accommodating. You basically need to buy a license for each physical server, but then you're allowed an unlimited number of virtual servers."
"We think the pricing is very fair. We have been happy with the pricing compared to some of the other solutions in the space."
"...it is a pretty affordable scheduler tool that lets us do a lot. You get a lot of bang for the buck... The licensing model is hugely flexible."
"We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."
"The new prices that we've received seem reasonable and comparable to the marketplace."
"We've been able to purchase more adapters because the cost of the product has been very reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
9%
Healthcare Company
5%
Manufacturing Company
16%
Financial Services Firm
15%
Computer Software Company
9%
Insurance Company
7%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise38
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

No data available
Automic Dollar Universe
Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
Information Not Available
Find out what your peers are saying about Automic Automation vs. Tidal by Redwood and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.