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Automic Automation pros and cons

Vendor: Broadcom
4.2 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Automic Automation is highly stable and scalable, handling millions of executions effectively.
It provides flexible workflow automation, handling complex business processes efficiently.
The integration supports a wide range of systems, including legacy and SAP applications.
Automic Automation's scripting capabilities allow customization for specific business needs.
Technical support is highly regarded, ensuring smooth implementation and operation.

CONS

Automic Automation lacks interoperability features, making it difficult for customers to integrate with other tools smoothly.
There are numerous issues with stability and version updates, often introducing bugs and requiring significant time for testing and adaptation.
The support system and documentation need significant improvement, as users frequently experience delays and lack of clarity.
Automic Automation's pricing model is considered costly and lacks transparency, creating challenges for budget planning.
The system's complexity in managing workflow dependencies and escalation processes is a significant concern, requiring enhancement for smoother operations.
 

Automic Automation Pros review quotes

it_user505632 - PeerSpot reviewer
Senior Consultant at a tech services company with 1,001-5,000 employees
Oct 14, 2016
If you are looking for solution for all your automation needs within a good budget you should go for this tool.
it_user716556 - PeerSpot reviewer
Systems Engineer at a retailer with 10,001+ employees
Aug 9, 2017
A single pane of glass view and visual representation of workflows exponentially reduces time to recovery.
VpChiefT7306 - PeerSpot reviewer
VP, Chief Technology & Digital officer at a government with 10,001+ employees
Aug 16, 2017
It's very hard to transfer the feeling when you have a platform that came to handle infrastructure issues, but at the end of the day, they are making real changes and impacting our business level, which is amazing, because it's very uncommon. That's it, basicalSly.
Learn what your peers think about Automic Automation. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Aug 22, 2017
We have a tool that secures and controls State assets.
it_user778713 - PeerSpot reviewer
Unix Administrator at a manufacturing company with 1,001-5,000 employees
Nov 26, 2017
The stability is very good, we have not had any crashes or downtime with it in our testing, we are very happy with it and it runs pretty fast.
RB
UK CTO at a tech services company with 10,001+ employees
Nov 26, 2017
It will improve how we function. It is just meeting a functional need in a maybe more agile way; it is faster.
IC
DevOps Engineer at 84.51
Nov 26, 2017
The modulation of some of the things, like how the things are connected and disconnected. You have different login objects that you can quickly put to other different objects and other objects that you create, which makes transporting things very easy from one environment to the next.
it_user779010 - PeerSpot reviewer
Data Operations Lead at 84.51
Nov 26, 2017
Number one, A+, is the scripting language, and the ability to go in, and take an already robust, consistent, strong tool, and turn it into an incredibly scalable, flexible tool, that you can literally do anything you want to with.
it_user779028 - PeerSpot reviewer
Director at WageWorks
Nov 26, 2017
It's allowing us to increase our overall volumes of data that we're working with, without actually increasing the overall amount of team that we need to monitor it.
it_user779070 - PeerSpot reviewer
Lead Production Control Specialist at SAIF Corporation
Nov 26, 2017
The new release is web-based, so that's a big, big improvement. A lot of our products are going to that platform.
 

Automic Automation Cons review quotes

it_user505632 - PeerSpot reviewer
Senior Consultant at a tech services company with 1,001-5,000 employees
Oct 14, 2016
Reporting facility could be better.
it_user716556 - PeerSpot reviewer
Systems Engineer at a retailer with 10,001+ employees
Aug 9, 2017
Yes, as mentioned before, we are constantly having issues due to bugs or things that should work, but don’t.
VpChiefT7306 - PeerSpot reviewer
VP, Chief Technology & Digital officer at a government with 10,001+ employees
Aug 16, 2017
Our area with the CA solution for DR is not really concerning directly to Automic, but to all of the DevOps, a word which is something that everybody is trying to touch on today in their daily business. There is also some gap that's a little bit hard to understand or to implement because not all the organizations are the same. When you are adopting DevOps, you may need to be more flexible in your processes.
Learn what your peers think about Automic Automation. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Aug 22, 2017
This Visual Studio plugin has been very complicated for the State of New Hampshire.
it_user778713 - PeerSpot reviewer
Unix Administrator at a manufacturing company with 1,001-5,000 employees
Nov 26, 2017
It would be good to have some dashboards that come with the package rather than it be a cost to add them on.
RB
UK CTO at a tech services company with 10,001+ employees
Nov 26, 2017
The frustration that we have probably had in the past is where CA tools run for a period of time, then they get deprecated, and you have to build a new one.
IC
DevOps Engineer at 84.51
Nov 26, 2017
There has to be a better way to visualize things in the application without having so many windows open.
it_user779010 - PeerSpot reviewer
Data Operations Lead at 84.51
Nov 26, 2017
I would also like to see a little bit more connectivity, more, "Play nice with other toys." For instance, we have IServ as our primary tool for our service request tickets. In order for it to play nice with Automic, we had to actually create a file and put it somewhere, where Automic can see it. I would like to see more connectivity with other tools, or more compatibility with other tools.
it_user779028 - PeerSpot reviewer
Director at WageWorks
Nov 26, 2017
It seems still very technical to get the full features out... Once you get to some of the leadership levels, such as myself, you don't have time to go digging into it. It would be nice to have some additional performance features such as reporting, analytics.
it_user779070 - PeerSpot reviewer
Lead Production Control Specialist at SAIF Corporation
Nov 26, 2017
When there's an error or a problem, the automation part of it could be easily programmed to escalate it up to the developers or whoever is going to work on it. We had to home-grow that within the product because third-party products are so expensive.