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reviewer1229955 - PeerSpot reviewer
Software Consultancyy at a tech services company with 10,001+ employees
Real User
Plenty of features, multiple services available, but machine learning could improve
Pros and Cons
  • "The most valuable features of IBM Cloud Pak for Data are the Watson Studio, where we can initiate more groups and write code. Additionally, Watson Machine Learning is available with many other services, such as APIs which you can plug the machine learning models."
  • "There is a solution that is part of IBM Cloud Pak for Data called Watson OpenScale. It is used to monitor the deployed models for the quality and fairness of the results. This is one area that needs a lot of improvement."

What is our primary use case?

We have used IBM Cloud Pak for Data for machine learning and data science use cases for various customers.

What is most valuable?

The most valuable features of IBM Cloud Pak for Data are the Watson Studio, where we can initiate more groups and write code. Additionally, Watson Machine Learning is available with many other services, such as APIs which you can plug the machine learning models.

Microsoft Azure has services, and you can have them be involved between any downstream applications for receiving results.

What needs improvement?

There is a solution that is part of IBM Cloud Pak for Data called Watson OpenScale. It is used to monitor the deployed models for the quality and fairness of the results. This is one area that needs a lot of improvement. 

The automated machine learning models can be created based on combining those two models on the IBM Cloud. This is an area that is needing improvement. 

AIOps learning is used to manage the different versions of models of the data using these same models that have been made. This needs to improve.

One large hurdle we face is the AI lifecycle, this is a feature I would like to see. IBM needs to simplify the installation process and the administration process, which should be more streamlined. There should be more focus on decoupling the individual solutions to allow customer flexibility. The customer might not have all of it, but now they can disable it. The lifecycle data provides an entire range starting from collection of data, organizing, analysis and improving it.

This happens in real life, where customers do not like to put all their eggs in the same basket. They need a diversified platform, so they may select IBM Cloud Pak for Data for the sorting processes, then for the machine learning, they can do it using Watson Machine Learning and Watson Studio, whereas maybe for the design innovation part, they may go for some other solution. This homogeneity, or the diversification, they should be able to achieve  All of their solutions should be made in a fashion that can be plug and play. The installation or the setup process should not be complex, and integration with other solutions should be available.  

For how long have I used the solution?

I have been using IBM Cloud Pak for Data for approximately two years.

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IBM Cloud Pak for Data
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How was the initial setup?

The initial setup was a little complex. It is not that user-friendly, and it needs quite a bit of expertise to install, the installation between various different vendors is even more difficult, such as deploying it on the IBM Cloud is relatively easier than having it installed in Amazon AWS or Microsoft Azure, or similar cloud service. This is an area where a lot of improvement is required. 

We have been working with IBM Cloud Pak for Data version 2.0. After two years there was 3.0, which was improved a lot. Many of the processes have been made simpler, but there is still some improvement needed. Now we are in version 4.0. 

What about the implementation team?

IBM Cloud Pak for Data was not installed by us, it was installed by IBM.

What other advice do I have?

IBM Cloud Pak for Data is a very useful tool because it has the entire gamut of tools. Starting from collecting the data from various sources using direct integration or through data virtualization and then organizing it into catalogs and applying their organization's policies or if they have other enforcement policies on top of that. We can build the model from that data because you can refine the data. There is a lot of AI inside this single solution, we could bring a lot of homogeneity into the organization. The data discovery process and the finding of the right set of data for the right problem will become much easier because it's a very good solution.

I rate IBM Cloud Pak for Data a seven out of ten.

The main problem that happens in machine learning projects is that people come in and then work on making the models, and then the model is deployed in production. However, I find that there is a bias in collecting the model, and the model has to be more advanced. The model which you have built, it's very much dependent on the data from which the model was built. 

Most of the solutions have features for this in the new version of the model, while they don't provide support for the version of the data or the parameters of the data on which the model was built. When a new person joins the organization, or if the engineer who has worked on it has left the organization, if a new person comes in, and they don't have that reference data on which the model was built then we have to start from scratch. This is an area where many of the solutions which are on the market don't have a solution. This is where IBM should focus more on providing a solution. It is a major area that not only IBM but other vendors, should start working on to provide a solution. I understand Microsoft is working on a solution for this, and they have a new concept that they are introducing which is called Machine Teaching. If there is only a partial resolution or solution for this problem to structure data, they have to focus more on bringing new, innovative solutions.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer2036520 - PeerSpot reviewer
Executive Director at a tech services company with 51-200 employees
Real User
Useful graphical approach, impressive virtualization capabilities, and plenty of capabilities
Pros and Cons
  • "The most valuable feature of IBM Cloud Pak for Data is the Modeler flows. The ability to develop models using a graphical approach and the capability to connect to various sources, as well as the data virtualization capabilities, allow me to easily access and utilize data that is dispersed across different sources."
  • "The interface could improve because sometimes it becomes slow. Sometimes there is a delay between clicks when using the software, which can make the development process slow. It can take a few seconds to complete one action, and then a few more seconds to do the next one."

What is our primary use case?

We are using IBM Cloud Pak for Data for the development of models, such as credit scoring, anti-money laundering, and fraud control cases.

What is most valuable?

The most valuable feature of IBM Cloud Pak for Data is the Modeler flows. The ability to develop models using a graphical approach and the capability to connect to various sources, as well as the data virtualization capabilities, allow me to easily access and utilize data that is dispersed across different sources.

What needs improvement?

The interface could improve because sometimes it becomes slow. Sometimes there is a delay between clicks when using the software, which can make the development process slow. It can take a few seconds to complete one action, and then a few more seconds to do the next one.

It would be helpful to be able to connect in an easier way to data lakes or to structures that are residing in other cloud providers.

For how long have I used the solution?

I have been using IBM Cloud Pak for Data for approximately 

What do I think about the stability of the solution?

The solution is stable.

I rate the scalability of IBM Cloud Pak for Data a nine out of ten.

What do I think about the scalability of the solution?

I rate the scalability of IBM Cloud Pak for Data an eight out of ten.

How are customer service and support?

The support can be slow to respond.

I rate the support from IBM Cloud Pak for Data a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of IBM Cloud Pak for Data is easy because you can ask for it to deploy, but connecting the data sources can be a bit cumbersome sometimes.

The setup process requires one or two people, one with modeling expertise and the other with technical knowledge. If we were using the on-premise version, it would require more resources and personnel.

I rate the initial setup of IBM Cloud Pak for Data an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

IBM Cloud Pak for Data is expensive. If we include the training time and the machine learning, it's expensive. The cost of the execution is more reasonable.

What other advice do I have?

We only need one or two people for maintaining the solution. This is thanks to the fact that we are using the cloud version of IBM Cloud Pak for Data. If we were using the on-premise version, it would require more resources and personnel.

My advice is if you are using Cloud Pak for Data on-premise, a highly technical team with knowledge of OpenShift and Red Hat operations and infrastructure setup is necessary. However, using the cloud service or SaaS version is much simpler and doesn't require as much technical expertise, making it a more favorable option.

It is a convenient platform that offers a variety of tools and algorithms, is easy to deploy and set up, and has many capabilities and functions that can be used in different projects. Additionally, it requires minimal coding compared to other vendor tools that I have used.

I rate IBM Cloud Pak for Data a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
IBM Cloud Pak for Data
August 2025
Learn what your peers think about IBM Cloud Pak for Data. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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Nagy Fathy - PeerSpot reviewer
Technical Director at Tech-hub
Real User
100% stable and highly scalable
Pros and Cons
  • "Cloud Pak's most valuable features are IBM MQ, IBM App Connect, IBM API Connect, and ISPF."
  • "Cloud Pak would be improved with integration with cloud service providers like Cloudera."

What is our primary use case?

I mainly use Cloud Pak in the FinTech and banking sectors.

What is most valuable?

Cloud Pak's most valuable features are IBM MQ, IBM App Connect, IBM API Connect, and ISPF.

What needs improvement?

Cloud Pak would be improved with integration with cloud service providers like Cloudera.

For how long have I used the solution?

I've been working with Cloud Pak for four years.

What do I think about the stability of the solution?

Cloud Pak is 100% stable.

What do I think about the scalability of the solution?

Cloud Pak uses cloud infrastructure, so it's easy to scale up and expand the services.

How are customer service and support?

As partners, we get the best technical support because we get direct contact. Sometimes the tickets take a long time to get resolved, but in urgent cases, we get the response we expect.

How was the initial setup?

The initial setup was a little complex as building the cloud infrastructure to work on-prem wasn't easy, so the culture for the confirmation from monolithic solution to microservices and cloud-enabled services wasn't easy to convince the customer with. The deployment took around two to three months.

What's my experience with pricing, setup cost, and licensing?

Cloud Pak's cost is a little high.

What other advice do I have?

I would 100% recommend Cloud Pak and would rate it eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IBM Data & IA Technology Consultant at a tech services company with 10,001+ employees
Real User
The catalog helps you implement data governance
Pros and Cons
  • "One of Cloud Pak's best features is the Watson Knowledge Catalog, which helps you implement data governance."
  • "One thing that bugs me is how much infrastructure Cloud Pak requires for the initial deployment. It doesn't allow you to start small. The smallest permitted deployment is too big. It's a huge problem that prevents us from implementing the solution in many scenarios."

What is most valuable?

One of Cloud Pak's best features is the Watson Knowledge Catalog, which helps you implement data governance. 

What needs improvement?

One thing that bugs me is how much infrastructure Cloud Pak requires for the initial deployment. It doesn't allow you to start small. The smallest permitted deployment is too big. It's a huge problem that prevents us from implementing the solution in many scenarios.

It's expected to grow, but we can't start with a large deployment. Usually, the customers go win another option, so we miss the opportunity to implement this platform.

For how long have I used the solution?

We've been using Cloud Pak for Data for around a year.`

What do I think about the stability of the solution?

Cloud Pak is stable in my experience, but I don't typically operate it. I design the platform.

How was the initial setup?

Setting up Cloud Pak is always complex. It requires a knowledge of containers and OpenShift. You also need to understand how to integrate the solution into your environment, or you can use it on a cloud, but it's not simple. It takes about one or two months if you are deploying a simple platform with only a few components.

What other advice do I have?

I rate Cloud Pak for Data eight out of 10. It's an excellent tool that offers us many valuable features, but you have to understand how the solution will affect your operational model and rethink the way you deal with data. You're not only implementing a new tool but also an operational model. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1350504 - PeerSpot reviewer
Director at a university with 1,001-5,000 employees
Real User
Good reporting, but resource utilization is high and technical support can be improved
Pros and Cons
  • "The most valuable features are data virtualization and reporting."
  • "The technical support could be a little better."

What is our primary use case?

We are a consultancy company that specializes in data integration and we advise clients on what solutions will best meet their requirements.

What is most valuable?

The most valuable features are data virtualization and reporting. Data virtualization has to do with integrating data from different databases. 

What needs improvement?

The utilization of system resources is high.

The technical support could be a little better.

Having a "lite" version for a reduced price would be of interest to smaller companies.

For how long have I used the solution?

I only began using the IBM Cloud Pak for Data recently, although some of the people in my team have been using it for close to a year and a half.

What do I think about the stability of the solution?

This product is stable enough. Like with all of these large packages, it's a combination of different tools that have been brought together, so stability is always an issue with them. It will improve over time.

What do I think about the scalability of the solution?

IBM has enough experience with scalability, although I have found that the Cloud Pak for Data uses a lot of resources. It is not very resource-economic.

How are customer service and technical support?

We get support directly from IBM and I would say that it's good enough. It can be better, but at this point, it's sufficient.

Which solution did I use previously and why did I switch?

These integration-type products have a lot of things that are now pre-packaged in a cloud environment. There are similar solutions in Microsoft Azure, Google, and others. From an educational or teaching perspective, I think that as these systems start to have more influence in the market, there will be big a bigger concentration on them in terms of training.

At this point, I have only looked at them in a general sense and have not had much hands-on experience. I have focused more on open-source products.

What was our ROI?

I think that this solution is targetted for larger companies and it would be of interest to them, but for smaller companies, it would be tough to get value out of it.

What's my experience with pricing, setup cost, and licensing?

I think that this product is too expensive for smaller companies.

What other advice do I have?

I would rate this solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free IBM Cloud Pak for Data Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free IBM Cloud Pak for Data Report and get advice and tips from experienced pros sharing their opinions.