We use it to manage a data warehouse for customers. The data warehouse is focused on marketing, commercial and sales data.
Senior Client Director at Alkemy digital_enabler
Helps us manage a data warehouse for customers and has great performance
Pros and Cons
- "The performance of the solution is valuable."
- "The initial setup could be improved."
What is our primary use case?
What is most valuable?
The performance of the solution is valuable.
What needs improvement?
The initial setup could be improved.
For how long have I used the solution?
We have been using the solution for approximately five years.
Buyer's Guide
IBM Db2 Database
August 2025

Learn what your peers think about IBM Db2 Database. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, and approximately 50 users in our organization are currently utilizing it.
How are customer service and support?
We have had a good experience with customer service and support. I rate customer service and support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not easy but can be completed with the assistance of the IBM technicians. It took us about four to five months to complete deployment.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is charged annually. I rate it a ten out of ten.
What other advice do I have?
I rate the solution a nine out of ten. The solution is good, but the initial setup can be improved.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Product Development Manager at a tech services company with 11-50 employees
Futuristic, feature-rich, fast support, and perfect for environments that require scalability
Pros and Cons
- "It has a good feature called pureScale, which is just for scalability. It is a perfect solution for environments where scalability is going to be an issue."
- "Microsoft SQL Server is comparatively very simple to use. I wish IBM would move towards making Db2 easy to use for both basic and advanced users. This is where I see room for advancement. Db2 is also more expensive than Microsoft SQL Server, and its price can be reduced. The replication feature needs to be there in Db2. Microsoft provides similar functionality in SQL Server. IBM also has similar functionality, but it exists in a different product. So, to have the replication ability, you have to buy a different product. It makes sense to have this functionality within Db2 instead of a different product. It will also be helpful in terms of competition. In Africa, the problem for Db2 is competition. Oracle Database and Microsoft SQL Server have been in this market for a very long time. These companies have built the ecosystem and the brand within this market for a very long time. So, they are very popular with users. Db2 or IBM came a little later in the game, and that's where the problem lies. They also don't do a lot of marketing for it, which is also a problem."
What is our primary use case?
I am an ex IBM employee, and I used to be the brand ambassador for Db2 in Africa. So, I do understand how it works because I've used it with customers. Currently, I am mostly supporting some of the Db2 customers in Kenya.
I am now using version 11.1, but I used version 10.5 for the longest time.
What is most valuable?
It has a good feature called pureScale, which is just for scalability. It is a perfect solution for environments where scalability is going to be an issue.
What needs improvement?
Microsoft SQL Server is comparatively very simple to use. I wish IBM would move towards making Db2 easy to use for both basic and advanced users. This is where I see room for advancement. Db2 is also more expensive than Microsoft SQL Server, and its price can be reduced.
The replication feature needs to be there in Db2. Microsoft provides similar functionality in SQL Server. IBM also has similar functionality, but it exists in a different product. So, to have the replication ability, you have to buy a different product. It makes sense to have this functionality within Db2 instead of a different product. It will also be helpful in terms of competition.
In Africa, the problem for Db2 is competition. Oracle Database and Microsoft SQL Server have been in this market for a very long time. These companies have built the ecosystem and the brand within this market for a very long time. So, they are very popular with users. Db2 or IBM came a little later in the game, and that's where the problem lies. They also don't do a lot of marketing for it, which is also a problem.
For how long have I used the solution?
I have been using this solution since 2012. It has been nine years.
What do I think about the stability of the solution?
It is stable. The 10.5 Fix Pack One was not very stable. We also had Fix Pack 4, also called Cancun Release, which was very stable. As the product has evolved, it is more stable now than it was a couple of years ago.
What do I think about the scalability of the solution?
It is a perfect solution for environments where scalability is going to be an issue. I am supporting two banks. They use Db2 for their core banking system. There are more than 500 users per bank who use this solution every single day.
How are customer service and support?
I have worked with IBM, and I have seen their support teams. They are very passionate about supporting their users. Whenever there is a problem, they have a team that is there 24/7 to ensure that their customers are supported. They are very fast and very technical in solving problems.
Which solution did I use previously and why did I switch?
I have used SQL Server, IBM Db2, and Oracle Database. Microsoft provides usability. SQL Server is very easy to use and adapt. The only problem is that it only lives within the Microsoft Windows operating system, whereas Db2 is available on Linux, Unix, Windows, and Linux for mainframes.
When comparing IBM Db2 and Oracle Database, I would go for IBM Db2 because it has complete functionality. A lot of features available in IBM Db2 are not there in Oracle Database. IBM Db2 has time travel queries that are not available in any other solution. From the perspective of a software developer or a database developer, there are more functionalities in IBM Db2. It is more futuristic.
How was the initial setup?
It is very technical to deploy, but once you configure and make it work, it is a perfect solution for an environment where scalability is going to be an issue.
What's my experience with pricing, setup cost, and licensing?
Among Microsoft SQL Server, Oracle, and Db2, Microsoft SQL Server is the cheapest one, and Oracle is the most expensive one. Db2 is in the middle. As compared to SQL Server, its price could go down. It will be good for customers.
What other advice do I have?
I would love to expand its usage in the future. We are looking to migrate the finance industry customers in Africa to Db2, especially from Oracle to Db2.
I would rate Db2 an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
IBM Db2 Database
August 2025

Learn what your peers think about IBM Db2 Database. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
System engineer at a financial services firm with 10,001+ employees
Powerful performance, scalable, and responsive to our organizational goals
Pros and Cons
- "I have found the most valuable feature to be its availability."
- "I would like to see some artificial intelligence brought into the solution."
What is our primary use case?
We are a bank. The banking system uses IBM Db2 Database to save data in the database.
What is most valuable?
I have found the most valuable feature to be its availability. There is almost no downtime and the performance is very good.
What needs improvement?
I would like to see some artificial intelligence brought into the solution. Additionally, we need a way to gather some reporting information from the bank.
For how long have I used the solution?
I have been working with IBM Db2 Database for a year now.
What do I think about the stability of the solution?
There are no real issues with the overall stability of IBM Db2 Database.
What do I think about the scalability of the solution?
We do not have any problems with scalability. I would say give high marks for scalability.
How are customer service and support?
Technical support is excellent. I would like to see better documentation. We have to speak to a support representative when we can not find the documentation on an issue we are facing.
Which solution did I use previously and why did I switch?
From a performance perspective, I prefer SAP HANA for performance.
What other advice do I have?
I would recommend IBM Db2 Database as a ten on a scale of one to ten. It is very powerful and responsive.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Project Manager at SPS
Secure solution but command line is outdated and could be better
Pros and Cons
- "It's very secure."
- "The command line part of this solution could be much better."
What is our primary use case?
I'm using this solution for a financial network. I make and prepare the databases for analysis.
I'm using version 11.5. There are 1,200 people using this solution in my organization. It's deployed on-premise.
What is most valuable?
It's very secure.
What needs improvement?
The command line part of this solution could be much better. Redshift is a lot better. It's easier to work with them. IBM Db2 is a little bit outdated.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and support?
Technical support isn't very helpful when I've had problems.
How was the initial setup?
It's not easy to set up. It takes a long time, especially compared to other solutions.
What's my experience with pricing, setup cost, and licensing?
It's very expensive.
What other advice do I have?
I would rate this solution 6 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Global Infrastructure service manager at a manufacturing company with 10,001+ employees
Good results, robust stability, and good support
Pros and Cons
- "Db2 Database has given us good results since we have started to use it. We predominantly use IBM hardware, and this is one of the reasons why we started to use Db2 Database. Db2 Database has a very good HADR capability. High availability resilience is also good in this solution. It also has pureScale, which allows you to upgrade one node to get very good and high-level resilience. If you are using a database on five nodes, you can take one node down, upgrade that, and let that node up. You can then bring the second node down, upgrade that, and so on."
- "The only drawback that we see in Db2 Database is the crash recovery. When there is a crash and somebody has to do the recovery, Db2 Database first stops, and then it does any crash recovery. In Oracle Database, crash recovery happens within the database. The database is not shut down."
What is our primary use case?
We are using it for our SAP system.
What is most valuable?
Db2 Database has given us good results since we have started to use it. We predominantly use IBM hardware, and this is one of the reasons why we started to use Db2 Database.
Db2 Database has a very good HADR capability. High availability resilience is also good in this solution. It also has pureScale, which allows you to upgrade one node to get very good and high-level resilience. If you are using a database on five nodes, you can take one node down, upgrade that, and let that node up. You can then bring the second node down, upgrade that, and so on.
What needs improvement?
The only drawback that we see in Db2 Database is the crash recovery. When there is a crash and somebody has to do the recovery, Db2 Database first stops, and then it does any crash recovery. In Oracle Database, crash recovery happens within the database. The database is not shut down.
For how long have I used the solution?
I have been using this solution for five or six years.
What do I think about the stability of the solution?
Initially, there were hiccups, but now, it is a robust database. The only limitation that we have found is crash recovery. In terms of bugs, every database will have some bugs that will hit you. I don't see much in terms of bugs in Db2 Database. Whatever known bugs are there, we get those issues.
How are customer service and technical support?
They are really very good. Overall, if I have to give a rating, I will give them an eight and a half or a nine out of ten. Their response to our requirements is quite good. They have good resources at the technical end. They take us very seriously. It might be because we are one of the largest accounts. I don't know what happens with medium-scale industries or small-scale industries.
Which solution did I use previously and why did I switch?
We migrated from Oracle Database to Db2 Database because it was quite a good and cost-effective solution. Oracle Database was coming out to be expensive.
How was the initial setup?
The initial setup was complex altogether. It was complex because we were moving from Oracle Database to Db2 Database. A lot of code changes were required.
What's my experience with pricing, setup cost, and licensing?
We did not buy it. It came with our hardware without any complimentary maintenance. If I compare Db2 Database with Oracle Database, its price is lower than Oracle Database.
What other advice do I have?
I would recommend Db2 Database to others because, as time passed, they have made a lot of changes, such as crash recovery. The time of crash recovery is reduced by almost 60% to 70%. Db2 Database also has Db2 BLU, which actually is in-memory. We have not explored this particular feature, but I would recommend others to explore it. With Db2 BLU, it becomes equivalent to HANA. We are seeing it being used a lot in large banks etc.
Among Oracle, Db2, and SQL databases, I would rate Oracle first, Db2 second, and SQL third. I personally believe Oracle is the most robust database. Db2 is the second robust database.
I would rate Db2 Database an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Test lead at Percik Consulting
Stable and easy-to-use solution
Pros and Cons
- "The solution's initial setup is straightforward."
- "Its process of building up queries could be more accessible."
What is our primary use case?
We use the solution as a query tool for requesting and updating data.
What is most valuable?
The solution has the best querying features.
What needs improvement?
They should make the process of building up queries easier for the solution.
For how long have I used the solution?
I have been using the solution for some years.
What do I think about the stability of the solution?
It is a stable solution. I rate its stability nine out of ten.
What do I think about the scalability of the solution?
Presently, we have 200 solution users in our organization.
How are customer service and support?
The solution's technical support team is good.
How was the initial setup?
The solution's initial setup is straightforward. The deployment process involves requesting access to different test environments and productions. It takes a couple of hours to complete.
What about the implementation team?
We implemented the solution in-house.
What other advice do I have?
The solution is intuitive and easy to use once you know how to build up queries. I rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Director at HCL Technologies
Has good scalability, but technical support needs improvement
Pros and Cons
- "It is quite a stable solution."
- "They should develop its containerized version."
What is our primary use case?
We use the solution as a database for e-commerce applications.
What is most valuable?
The solution's most valuable feature is scalability.
What needs improvement?
The platform itself needs improvement. They should develop a containerized version of the solution. In addition, they should include dashboard features as well.
For how long have I used the solution?
We have been implementing the solution for customers since 2006.
What do I think about the stability of the solution?
It is quite a stable solution. I rate its stability as an eight.
What do I think about the scalability of the solution?
We have 34 technical users and over 50 end users for the solution. I rate its scalability as an eight.
How are customer service and support?
The solution's technical support team could respond faster.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used Oracle in the past. In Comparison, IBM provides better performance and scalability features.
How was the initial setup?
The solution's initial setup process has medium complexity. It takes a few days to complete. I rate the process as a seven.
What other advice do I have?
I rate the solution as a seven.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Service Director at scsi co.,ltd
Good for imaging databases, but the management tools could be improved
Pros and Cons
- "It is a scalable solution."
- "The backup solution lacks flexibility."
What is our primary use case?
Some customers use it for imaging databases, and others use it for ERP systems.
What is most valuable?
The most valuable features are the HADR, and it is so simple.
What needs improvement?
The backup solution lacks flexibility in some situations and could be improved. In addition, the management tools should be improved in the next release.
For how long have I used the solution?
We have been using this solution for more than five years. We mostly use version 10.5 but sometimes use version 9.7.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
I rate the technical support an eight out of ten. Our issue with the technical support isn't isolated to IBM Db2 Database, but it is an IBM policy. They try to solve problems remotely, but it is not the same as other products because it takes more time to solve.
How was the initial setup?
The initial setup was easy. I rate the setup an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
The solution has annual licensing, and the costs are reasonable for the product. I rate the pricing a six out of ten.
What other advice do I have?
I rate this solution a seven out of ten. I would recommend this product to customers. Most solutions have some environments requiring an enterprise database, so if a customer uses an IBM solution, the database should be Db2. Some customers may be using SQL Server, and if we have the solution for the Microsoft environment, we will recommend them to another database. But if the proposed solution is AIX or Unix system, we recommend they use the Db2 database on that platform. So it depends on the environment.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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