What is our primary use case?
I am an ex IBM employee, and I used to be the brand ambassador for Db2 in Africa. So, I do understand how it works because I've used it with customers. Currently, I am mostly supporting some of the Db2 customers in Kenya.
I am now using version 11.1, but I used version 10.5 for the longest time.
What is most valuable?
It has a good feature called pureScale, which is just for scalability. It is a perfect solution for environments where scalability is going to be an issue.
What needs improvement?
Microsoft SQL Server is comparatively very simple to use. I wish IBM would move towards making Db2 easy to use for both basic and advanced users. This is where I see room for advancement. Db2 is also more expensive than Microsoft SQL Server, and its price can be reduced.
The replication feature needs to be there in Db2. Microsoft provides similar functionality in SQL Server. IBM also has similar functionality, but it exists in a different product. So, to have the replication ability, you have to buy a different product. It makes sense to have this functionality within Db2 instead of a different product. It will also be helpful in terms of competition.
In Africa, the problem for Db2 is competition. Oracle Database and Microsoft SQL Server have been in this market for a very long time. These companies have built the ecosystem and the brand within this market for a very long time. So, they are very popular with users. Db2 or IBM came a little later in the game, and that's where the problem lies. They also don't do a lot of marketing for it, which is also a problem.
For how long have I used the solution?
I have been using this solution since 2012. It has been nine years.
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What do I think about the stability of the solution?
It is stable. The 10.5 Fix Pack One was not very stable. We also had Fix Pack 4, also called Cancun Release, which was very stable. As the product has evolved, it is more stable now than it was a couple of years ago.
What do I think about the scalability of the solution?
It is a perfect solution for environments where scalability is going to be an issue. I am supporting two banks. They use Db2 for their core banking system. There are more than 500 users per bank who use this solution every single day.
How are customer service and support?
I have worked with IBM, and I have seen their support teams. They are very passionate about supporting their users. Whenever there is a problem, they have a team that is there 24/7 to ensure that their customers are supported. They are very fast and very technical in solving problems.
Which solution did I use previously and why did I switch?
I have used SQL Server, IBM Db2, and Oracle Database. Microsoft provides usability. SQL Server is very easy to use and adapt. The only problem is that it only lives within the Microsoft Windows operating system, whereas Db2 is available on Linux, Unix, Windows, and Linux for mainframes.
When comparing IBM Db2 and Oracle Database, I would go for IBM Db2 because it has complete functionality. A lot of features available in IBM Db2 are not there in Oracle Database. IBM Db2 has time travel queries that are not available in any other solution. From the perspective of a software developer or a database developer, there are more functionalities in IBM Db2. It is more futuristic.
How was the initial setup?
It is very technical to deploy, but once you configure and make it work, it is a perfect solution for an environment where scalability is going to be an issue.
What's my experience with pricing, setup cost, and licensing?
Among Microsoft SQL Server, Oracle, and Db2, Microsoft SQL Server is the cheapest one, and Oracle is the most expensive one. Db2 is in the middle. As compared to SQL Server, its price could go down. It will be good for customers.
What other advice do I have?
I would love to expand its usage in the future. We are looking to migrate the finance industry customers in Africa to Db2, especially from Oracle to Db2.
I would rate Db2 an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner