IBM Sterling B2B Integration Services Reviews and Pricing

Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees

Apr 8, 2025

Effective business process handling with some room for improvement in mapping ease and user interactions

Pros and Cons

"IBM Sterling B2B Integration Services is a stable and scalable product."

What is our primary use case?

My primary use case is using IBM Sterling B2B Integration Services for business process modeling and mapping tasks. These tasks are similar to other competitors such as SeeBurger, GXS, and webMethods.

What is most valuable?

The features I like the most about IBM Sterling B2B Integration Services are business process modeling and the mapping tool. IBM Sterling B2B Integration Services is also a stable and scalable product. It allows me to handle my processes effectively, and I have experienced good support from IBM whenever needed.

What needs improvement?

IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and disadvantages, I do not see any challenges or improvements needed. Although, mapping might be a bit easier in SeeBurger compared to IBM Sterling B2B Integration Services.

For how long have I used the solution?

I have been using IBM Sterling B2B Integration Services for more than six years.

Buyer's Guide

IBM Sterling B2B Integration Services

April 2025

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What do I think about the stability of the solution?

IBM Sterling B2B Integration Services is a stable product. It is reliable and an excellent choice, supported well by IBM.

What do I think about the scalability of the solution?

IBM Sterling B2B Integration Services is a scalable product that has met my business growth needs.

How are customer service and support?

The support from IBM is really good. Whenever I contacted them, they tried to resolve any issues. Their response time and knowledge are excellent, and they are able to resolve my issues whenever I have any.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Previously, I used SeeBurger and also worked with GXS and webMethods, which are competitors to IBM Sterling B2B Integration Services.

Which other solutions did I evaluate?

I have worked with other solutions like SeeBurger, GXS, and webMethods, which are competitors.

What other advice do I have?

I would rate IBM Sterling B2B Integration Services a seven. The main reason for this rating is that SeeBurger is much easier to handle compared to IBM Sterling B2B Integration Services. Features like handling partners, front-end interactions, and onboarding processes are simpler with SeeBurger. However, I would recommend IBM Sterling B2B Integration Services depending on the business case.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: Apr 8, 2025