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IBM B2B Integrator vs IBM Sterling B2B Integration Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM B2B Integrator
Ranking in Business-to-Business Middleware
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
IBM Sterling B2B Integratio...
Ranking in Business-to-Business Middleware
6th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Business-to-Business Middleware category, the mindshare of IBM B2B Integrator is 8.4%, up from 6.9% compared to the previous year. The mindshare of IBM Sterling B2B Integration Services is 8.4%, down from 15.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
IBM B2B Integrator8.4%
IBM Sterling B2B Integration Services8.4%
Other83.2%
Business-to-Business Middleware
 

Featured Reviews

reviewer2742345 - PeerSpot reviewer
General Manager Neverhack Spain at a tech vendor with 11-50 employees
Experience with robust integrator reveals strong performance and potential for interface updates
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.
RT
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
Effective business process handling with some room for improvement in mapping ease and user interactions
IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and disadvantages, I do not see any challenges or improvements needed. Although, mapping might be a bit easier in SeeBurger compared to IBM Sterling B2B Integration Services.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I started working as a developer and now I'm a solution architect, and all this while I have been using it for over 13 years; this is a great tool."
"When we gauged them, we found the Sterling Integrator is really flexible and is able to support a lot of business use cases when compared with the other technologies."
"B2B Integrator is multi-platform, so it can be integrated with Windows, Unix, or whatever, and it can work with almost all programming languages. It can also transfer a lot of data in a short time. For instance, a system I recently implemented exchanges about 20 million files a day."
"Sterling has integrated itself as a B2B platform, which is excellent because it has many capabilities that we are not using currently."
"This solution allows for easy integration with heterogeneous applications."
"The IBM Sterling B2B Integrator is a very good B2B tool which has required services and adapter to handle B2B requests."
"Everything from the order to fulfillment to the payment process, except for physical packing and shipping, is fully automated for some customer orders."
"The support I've had for the application is really good; they are very professional, courteous, helpful, and they get back in contact with you in a timely fashion."
"This product is fairly out there in terms of usability and easy to use, such as you can implement and deploy."
"They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost."
"Being a manufacturing company, we are dealing with different customers and catering to different orders, and EDI is very helpful for us because the ordering can be done via EDI and the orders can be processed outright, which is a big advantage."
"For us, we've basically outsourced the onboarding and translation of all of our electronic data interchange (EDI) with our customers."
"If you're in retail domain and are dealing with customers, then this is a good solution for you."
"They have best-in-class, quality support."
"The product's most valuable feature is the real-time integration suite."
"The solution is extremely scalable."
 

Cons

"I think probably the envelope setups are a little complicated and cumbersome."
"I would like more visibility, because IBM has partnered with other companies that sell frameworks."
"The only con of the scalability is that we are trying to see how we can scale to the cloud."
"Sometimes, it's hard to get through to the right people."
"Ciphers: Security around ciphers and handling the changes within that industry could use improvement."
"Technical support is the issue I have. I think IBM has to do much better in terms of product support."
"Visibility and reporting is lacking."
"A deeper monitoring system for the product itself is required, and the interface is too detailed, requiring too much customization to make the product work at its best."
"Onboarding on the solution is complex."
"The main reason for this rating is that SeeBurger is much easier to handle compared to IBM Sterling B2B Integration Services."
"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue."
"The setup is not straightforward, but it is fairly well documented."
"It's probably not as much as they sold us in their value proposition, so be cautious about that."
"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."
"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."
 

Pricing and Cost Advice

"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."
"The product costs more than 40K."
"The pricing is based on how many cores are used and the type of cores."
"The solution is priced at $20,000 to $30,000 per year with no extra costs."
"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."
"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."
"Pricing is a little bit on the higher side because they give you the best support. Out of ten, I would rate pricing at seven or eight."
"The tool is expensive because of its rich features."
"They have a good pricing system, in relation to powerful features."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
13%
Manufacturing Company
7%
Construction Company
7%
Manufacturing Company
11%
Media Company
10%
Financial Services Firm
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...
What is your primary use case for IBM B2B Integrator?
IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...
What needs improvement with IBM Sterling B2B Integration Services?
IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and d...
What is your primary use case for IBM Sterling B2B Integration Services?
My primary use case is using IBM Sterling B2B Integration Services ( /products/ibm-sterling-b2b-integration-services-reviews ) for business process modeling and mapping tasks. These tasks are simil...
What advice do you have for others considering IBM Sterling B2B Integration Services?
I would rate IBM Sterling B2B Integration Services a seven. The main reason for this rating is that SeeBurger is much easier to handle compared to IBM Sterling B2B Integration Services. Features li...
 

Also Known As

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
No data available
 

Overview

 

Sample Customers

Bonnie Plants, Toshiba Europe, Florida Hospital
Information Not Available
Find out what your peers are saying about IBM B2B Integrator vs. IBM Sterling B2B Integration Services and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.