IBM B2B Integrator vs IBM Sterling B2B Integration Services comparison

IBM B2B Integrator and IBM Sterling B2B Integration Services are both solutions in the Business-to-Business Middleware category. IBM B2B Integrator is ranked #6 with an average rating of 8.3, while IBM Sterling B2B Integration Services is ranked #4 with an average rating of 7.0. IBM B2B Integrator holds a 6.4% mindshare in BBM, compared to IBM Sterling B2B Integration Services’s 12.9% mindshare. Additionally, 87% of IBM B2B Integrator users are willing to recommend the solution, compared to 100% of IBM Sterling B2B Integration Services users who would recommend it.

IBM B2B Integrator

Read 47 IBM B2B Integrator reviews

1,317 Views
961 Comparison Views

87% willing to recommend

IBM Sterling B2B Integratio...

Read 9 IBM Sterling B2B Integration Services reviews

1,533 Views
1,288 Comparison Views

100% willing to recommend

IBM B2B Integrator

IBM Sterling B2B Integratio...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 27, 2025

IBM B2B Integrator and IBM Sterling B2B Integration Services compete in the B2B integration category. IBM Sterling B2B Integration Services holds an advantage with its robust feature set and scalability.

Features:IBM B2B Integrator offers robust security features, extensive protocol support, and customizable file management, making it ideal for secure, diverse data exchanges. IBM Sterling B2B Integration Services focuses on cloud-based scalability, platform integration flexibility, and seamless data transformation capabilities.

Room for Improvement:IBM B2B Integrator could enhance cloud integration, improve adaptability to evolving protocols, and streamline service customization processes. IBM Sterling B2B Integration Services could offer more user-friendly pricing, enhance on-premises deployment options, and offer more comprehensive self-service features.

Ease of Deployment and Customer Service:IBM B2B Integrator is known for its straightforward on-premises deployment, giving users direct control over integrations. IBM Sterling B2B Integration Services simplifies deployment with a cloud-centric approach and offers comprehensive customer support for large-scale operations.

Pricing and ROI:IBM B2B Integrator provides a cost-effective solution with transparent pricing, beneficial for businesses on a budget. IBM Sterling B2B Integration Services involves higher initial investment but offers long-term ROI through excellent scalability and reduced maintenance costs, benefiting growth-driven enterprises.

To learn more, read our detailed IBM B2B Integrator vs. IBM Sterling B2B Integration Services Report (Updated: December 2025).

Buyer's Guide

IBM B2B Integrator vs. IBM Sterling B2B Integration Services

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM B2B Integrator

Ranking in Business-to-Business Middleware

6th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM Sterling B2B Integratio...

Ranking in Business-to-Business Middleware

4th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business-to-Business Middleware category, the mindshare of IBM B2B Integrator is 6.4%, up from 6.4% compared to the previous year. The mindshare of IBM Sterling B2B Integration Services is 12.9%, down from 14.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business-to-Business Middleware Market Share Distribution
Product	Market Share (%)
IBM Sterling B2B Integration Services	12.9%
IBM B2B Integrator	6.4%
Other	80.7%

Business-to-Business Middleware

Featured Reviews

reviewer2742345

General Manager Neverhack Spain at a tech vendor with 11-50 employees

Experience with robust integrator reveals strong performance and potential for interface updates

Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.

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Ravikumar Tanvee

Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees

Effective business process handling with some room for improvement in mapping ease and user interactions

IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and disadvantages, I do not see any challenges or improvements needed. Although, mapping might be a bit easier in SeeBurger compared to IBM Sterling B2B Integration Services.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Out-of-box process orchestration yields quick implementations."

"The most valuable features assist with understanding data formats and transforming data."

"Everything from the order to fulfillment to the payment process, except for physical packing and shipping, is fully automated for some customer orders."

"The best feature is that many companies use the solution so there is a lot of peer support."

"It uses VMs, allowing us to enable horizontal scaling."

"It can scale horizontally as well as vertically as a cluster."

"The solution is useful for transferring files from one format to another format. Also, the solution is useful in translation."

"The solution offers good integration capabilities."

More IBM B2B Integrator pros

"IBM Sterling B2B Integration Services is a stable and scalable product."

"They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost."

"They have best-in-class, quality support."

"The product's most valuable feature is the real-time integration suite."

"We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job."

"The solution is extremely scalable."

Cons

"The dashboard is not integrated and should be bundled by the product vendor."

"The web interface of B2B is quite outdated and not particularly user-friendly."

"API integration could be improved. The legacy system could be on the cloud."

"There should be a single place to do things, rather than making it complicated, not moving away and truncating the old features but instead coming up with the new and still keeping the old stuff confuses people sometimes."

"When working on an elaborate rule, I end up creating it in notepad and then pasting it into the Extended Rule window, which is not convenient."

"The user interface is outdated. B2B Integrator was developed in the United States in the nineties, and the graphical user interface hasn't improved since. It's tough because you have to program the software in XML. Nowadays, other methods are easier to work with."

"The product does not have default options for PDF generation."

"API-Fication required, and there should be more clarity on their cloud migration strategy."

More IBM B2B Integrator cons

"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."

"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."

"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."

"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."

Pricing and Cost Advice

"The product costs more than 40K."

"The solution is priced at $20,000 to $30,000 per year with no extra costs."

"The pricing is based on how many cores are used and the type of cores."

"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."

"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."

"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."

"They have a good pricing system, in relation to powerful features."

"The tool is expensive because of its rich features."

"Pricing is a little bit on the higher side because they give you the best support. Out of ten, I would rate pricing at seven or eight."

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Financial Services Firm

11%

Wholesaler/Distributor

Healthcare Company

Manufacturing Company

12%

Computer Software Company

Media Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	8
Large Enterprise	32

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for IBM B2B Integrator?

Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...

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What needs improvement with IBM B2B Integrator?

From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...

See all answers

What is your primary use case for IBM B2B Integrator?

IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...

See all answers

What needs improvement with IBM Sterling B2B Integration Services?

See all answers

What is your primary use case for IBM Sterling B2B Integration Services?

My primary use case is using IBM Sterling B2B Integration Services ( /products/ibm-sterling-b2b-integration-services-reviews ) for business process modeling and mapping tasks. These tasks are simil...

See all answers

What advice do you have for others considering IBM Sterling B2B Integration Services?

I would rate IBM Sterling B2B Integration Services a seven. The main reason for this rating is that SeeBurger is much easier to handle compared to IBM Sterling B2B Integration Services. Features li...

See all answers

Comparisons

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MuleSoft Anypoint Platform vs IBM B2B Integrator

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Cleo Integration Cloud Platform vs IBM B2B Integrator

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Compared 18% of the time

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Compared 18% of the time

SAP Process Orchestration vs IBM Sterling B2B Integration Services

Compared 7% of the time

Mule ESB vs IBM Sterling B2B Integration Services

Compared 7% of the time

MuleSoft Anypoint Platform vs IBM Sterling B2B Integration Services

Compared 6% of the time

More IBM Sterling B2B Integration Services Competitors

Product Reports

Buyer's Guide

IBM B2B Integrator

January 2026

Download IBM B2B Integrator product report

Buyer's Guide

IBM Sterling B2B Integration Services

January 2026

IBM Sterling B2B Integration Services report

Download IBM Sterling B2B Integration Services product report

Also Known As

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite

No data available

Overview

IBM B2B Integrator helps you securely integrate complex B2B processes with your partner communities. It provides a single, flexible B2B gateway that enables your organization to meet a wide range of B2B integration needs. The solution can improve business processes beyond enterprise boundaries and increase visibility into and across supply and demand chains.

IBM

IBM Sterling B2B Integration Services are designed to alleviate the burden on internal resources by providing secure connectivity and collaboration with your customers, suppliers, and business partners. The solution is built on the cloud-based B2B integration and visibility capabilities of IBM Sterling B2B Collaboration Network and provides comprehensive service offerings for partner onboarding, B2B process management, and trading partner support.

Facilitate growth by rapidly growing and adapting your B2B community without burdening internal resources and capital
Reduce B2B total cost of ownership by reducing the cost and increasing the reliability of B2B operations

Accelerate B2B collaboration with global customers and suppliers by leveraging our B2B expertise.

IBM

Sample Customers

Bonnie Plants, Toshiba Europe, Florida Hospital

Information Not Available

Buyer's Guide

IBM B2B Integrator vs. IBM Sterling B2B Integration Services

December 2025

Free Report: IBM B2B Integrator vs. IBM Sterling B2B Integration Services

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