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Cleo Integration Cloud Platform vs IBM B2B Integrator comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cleo Integration Cloud Plat...
Ranking in Business-to-Business Middleware
14th
Average Rating
7.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM B2B Integrator
Ranking in Business-to-Business Middleware
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Business-to-Business Middleware category, the mindshare of Cleo Integration Cloud Platform is 2.8%, up from 2.5% compared to the previous year. The mindshare of IBM B2B Integrator is 8.1%, up from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
IBM B2B Integrator8.1%
Cleo Integration Cloud Platform2.8%
Other89.1%
Business-to-Business Middleware
 

Featured Reviews

Joshua Rule - PeerSpot reviewer
Senior Integration Consultant at a computer software company with 51-200 employees
Though the tool reduces the internal hosting cost for businesses, it needs to provide more API integrations
I think it would be good and helpful if the solution provides access to other protocols besides AS2. Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement. I wouldn't necessarily want to see any additional features included in the solution since it is already a robust product.
reviewer2742345 - PeerSpot reviewer
General Manager Neverhack Spain at a tech vendor with 11-50 employees
Experience with robust integrator reveals strong performance and potential for interface updates
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is the ease of use it provides. Cleo Integration Cloud Platform is a straightforward and simple product."
"Efficiency, accuracy, and reliability are extremely important factors and Sterling B2B currently provides them."
"As I've mentioned, the reason why we chose Sterling B2B Integrator instead of others was that it has an end-to-end solution."
"The IBM B2B Integrator tool, as the name suggests, can be used to manage your trading partner's community and connections centrally, from one single application."
"Everything from the order to fulfillment to the payment process, except for physical packing and shipping, is fully automated for some customer orders."
"Our ability to work with our customers and add to, extend, and broaden our footprint for B2B transaction processing really makes a big difference."
"The main feature of IBM B2B Integrator is that it's the most complete integrator on the market— you can integrate every type of protocol, every type of custom layer, and every type of security level."
"It's easy to collect, diagnose, and transform, and to do real-time analytics through that."
"We move quite a bit of files; it gives us the ability to have a system in place that moves all those files and delivers them to the appropriate recipients."
 

Cons

"Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement."
"There are key loopholes, or I would say there are low-hanging issues with the Sterling Integrator, and they could have all been improved."
"I would like more visibility, because IBM has partnered with other companies that sell frameworks."
"It doesn't support the Turkish language now."
"The mapping, visibility, deployment, and the dashboard could be improved and updated. The communication logs are very poor. They are not easily understood, and we need to navigate to many places for many reasons. You can't just pull the information; it's very tough."
"The dashboard is not integrated and should be bundled by the product vendor."
"The initial deployment is very complex. I would rate it 10 out of 10 for complexity."
"It is a little bit expensive for a mom-and-pop shop, but again, IBM will be having much smaller packages, which will be more affordable."
"There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry."
 

Pricing and Cost Advice

"I learned that the product's price is reasonable based on the interactions I had with my company's purchase team."
"The product costs more than 40K."
"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."
"The solution is priced at $20,000 to $30,000 per year with no extra costs."
"The pricing is based on how many cores are used and the type of cores."
"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."
"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Manufacturing Company
9%
Wholesaler/Distributor
6%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

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What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...
What is your primary use case for IBM B2B Integrator?
IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...
 

Also Known As

Extol Business Integrator
IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
 

Overview

 

Sample Customers

USA Truck, Burris Logic, Dot Foods, The Apparel Group, Delta Dental
Bonnie Plants, Toshiba Europe, Florida Hospital
Find out what your peers are saying about Salesforce, Informatica, IBM and others in Business-to-Business Middleware. Updated: May 2026.
893,244 professionals have used our research since 2012.