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Cleo Integration Cloud Platform vs IBM B2B Integrator comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cleo Integration Cloud Plat...
Ranking in Business-to-Business Middleware
15th
Average Rating
7.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM B2B Integrator
Ranking in Business-to-Business Middleware
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Business-to-Business Middleware category, the mindshare of Cleo Integration Cloud Platform is 2.6%, down from 3.0% compared to the previous year. The mindshare of IBM B2B Integrator is 8.3%, up from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
IBM B2B Integrator8.3%
Cleo Integration Cloud Platform2.6%
Other89.1%
Business-to-Business Middleware
 

Featured Reviews

Joshua Rule - PeerSpot reviewer
Senior Integration Consultant at a computer software company with 51-200 employees
Though the tool reduces the internal hosting cost for businesses, it needs to provide more API integrations
I think it would be good and helpful if the solution provides access to other protocols besides AS2. Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement. I wouldn't necessarily want to see any additional features included in the solution since it is already a robust product.
reviewer2742345 - PeerSpot reviewer
General Manager Neverhack Spain at a tech vendor with 11-50 employees
Experience with robust integrator reveals strong performance and potential for interface updates
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is the ease of use it provides. Cleo Integration Cloud Platform is a straightforward and simple product."
"There are also different tabs where we can check the status of file transfers and business processes, and we can monitor adapters and services in the link."
"This solution allows for easy integration with heterogeneous applications."
"The support I've had for the application is really good; they are very professional, courteous, helpful, and they get back in contact with you in a timely fashion."
"If anybody has a B2Bi business case, this is definitely one of the solutions, a mature solution in the market that they can consider."
"From the scalability standpoint, not having to do upgrades is a valuable feature."
"In this particular space, Sterling B2B Integrator has been the number one solution in the marketplace."
"The IBM Sterling B2B Integrator is a very good B2B tool which has required services and adapter to handle B2B requests."
"One of the most valuable aspects of this solution is that it's a consolidated suite of communication protocols, offerings, data transformation, and back-end application integration."
 

Cons

"Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement."
"There is no end-to-end built in visibility at least until we moved to IBM managed services."
"It doesn't support the Turkish language now."
"Ciphers: Security around ciphers and handling the changes within that industry could use improvement."
"I would like if they would expose some of the traffic patterns and status state information in the control center; also, to send state information to some of the trading partners as well."
"The mapping, visibility, deployment, and the dashboard could be improved and updated. The communication logs are very poor. They are not easily understood, and we need to navigate to many places for many reasons. You can't just pull the information; it's very tough."
"From my perspective and as per what I know, it needs more hardening of the environment and they need to make sure that there is less unscheduled downtime."
"There are key loopholes, or I would say there are low-hanging issues with the Sterling Integrator, and they could have all been improved."
"There should be a single place to do things, rather than making it complicated, not moving away and truncating the old features but instead coming up with the new and still keeping the old stuff confuses people sometimes."
 

Pricing and Cost Advice

"I learned that the product's price is reasonable based on the interactions I had with my company's purchase team."
"The product costs more than 40K."
"The solution is priced at $20,000 to $30,000 per year with no extra costs."
"The pricing is based on how many cores are used and the type of cores."
"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."
"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."
"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

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What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...
What is your primary use case for IBM B2B Integrator?
IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...
 

Also Known As

Extol Business Integrator
IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
 

Overview

 

Sample Customers

USA Truck, Burris Logic, Dot Foods, The Apparel Group, Delta Dental
Bonnie Plants, Toshiba Europe, Florida Hospital
Find out what your peers are saying about IBM, Informatica, Seeburger and others in Business-to-Business Middleware. Updated: July 2026.
908,834 professionals have used our research since 2012.