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Cleo Integration Cloud Platform vs IBM B2B Integrator comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cleo Integration Cloud Plat...
Ranking in Business-to-Business Middleware
13th
Average Rating
7.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM B2B Integrator
Ranking in Business-to-Business Middleware
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Business-to-Business Middleware category, the mindshare of Cleo Integration Cloud Platform is 3.0%, up from 1.8% compared to the previous year. The mindshare of IBM B2B Integrator is 7.0%, up from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
IBM B2B Integrator7.0%
Cleo Integration Cloud Platform3.0%
Other90.0%
Business-to-Business Middleware
 

Featured Reviews

Joshua Rule - PeerSpot reviewer
Though the tool reduces the internal hosting cost for businesses, it needs to provide more API integrations
I think it would be good and helpful if the solution provides access to other protocols besides AS2. Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement. I wouldn't necessarily want to see any additional features included in the solution since it is already a robust product.
Sathyan K - PeerSpot reviewer
Banks achieve seamless data transformation and integration with enhanced security and scalability
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connectors for integrating with Salesforce or other CRM or ERP applications, whereas here you may have to develop them, which is not native. There is room for improvement in IBM B2B Integrator, particularly in the automation parts, and from a UI perspective. They are making some changes to make it more intuitive. The current UI is not aesthetically pleasing, but features-wise, it is rich enough to provide all the valuable information required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is the ease of use it provides. Cleo Integration Cloud Platform is a straightforward and simple product."
"I find the codeless communications, SFTP or FTP, valuable."
"B2B Integrator is multi-platform, so it can be integrated with Windows, Unix, or whatever, and it can work with almost all programming languages. It can also transfer a lot of data in a short time. For instance, a system I recently implemented exchanges about 20 million files a day."
"The most valuable features assist with understanding data formats and transforming data."
"The solution offers good integration capabilities."
"The most valuable features are the flexibility and the range of EDI standards that IBM Sterling can handle."
"The best feature is that many companies use the solution so there is a lot of peer support."
"The most valuable feature of IBM B2B Integrator is its security and flexibility."
"There are also different tabs where we can check the status of file transfers and business processes, and we can monitor adapters and services in the link."
 

Cons

"Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement."
"Map translator needs more enhancements."
"The mapping, visibility, deployment, and the dashboard could be improved and updated. The communication logs are very poor. They are not easily understood, and we need to navigate to many places for many reasons. You can't just pull the information; it's very tough."
"There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry."
"End-to-end visibility and monitoring application required. The control center is available and covers this area, but it still fails in many monitoring scenarios."
"There is no related transaction stored in the database because it's an OLTP application."
"They do not have a solid partner ecosystem, and they do not have a clear roadmap for down the line; they're missing that clear roadmap."
"The one thing that is lacking is easy visibility. It's hard to provide business users with a view into the statuses of their transactions."
"The dashboard is not integrated and should be bundled by the product vendor."
 

Pricing and Cost Advice

"I learned that the product's price is reasonable based on the interactions I had with my company's purchase team."
"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."
"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."
"The pricing is based on how many cores are used and the type of cores."
"The solution is priced at $20,000 to $30,000 per year with no extra costs."
"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."
"The product costs more than 40K."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
11%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

What do you like most about Cleo Integration Cloud Platform?
The most valuable feature of the solution is the ease of use it provides. Cleo Integration Cloud Platform is a straightforward and simple product.
What is your experience regarding pricing and costs for Cleo Integration Cloud Platform?
I learned that the product's price is reasonable based on the interactions I had with my company's purchase team.
What needs improvement with Cleo Integration Cloud Platform?
I think it would be good and helpful if the solution provides access to other protocols besides AS2. Currently, the solution fails to provide users with additional protocol assistance and API integ...
What do you like most about IBM B2B Integrator?
IBM B2B Integrator is a great tool, robust, reliable, low-maintenance, and ideal solution.
What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promisi...
 

Also Known As

Extol Business Integrator
IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
 

Overview

 

Sample Customers

USA Truck, Burris Logic, Dot Foods, The Apparel Group, Delta Dental
Bonnie Plants, Toshiba Europe, Florida Hospital
Find out what your peers are saying about Salesforce, SAP, IBM and others in Business-to-Business Middleware. Updated: July 2025.
866,088 professionals have used our research since 2012.