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IBM B2B Integrator vs MuleSoft Anypoint Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
IBM B2B Integrator offers good value and quick ROI despite maintenance overhead, as users appreciate its efficient data handling.
Sentiment score
5.5
MuleSoft Anypoint Platform provides ROI through cost efficiency, reduced maintenance expenses, and enabling reuse in enterprises and smaller businesses.
 

Customer Service

Sentiment score
6.5
IBM B2B Integrator support is praised for critical issues but varies by region and personnel accessibility.
Sentiment score
6.7
MuleSoft Anypoint has highly-rated support with fast response times, though documentation and response times need improvement.
They are reachable and provide immediate answers.
Founder, Director at perfTech Solutions Pvt Ltd
I would probably rate the support for MuleSoft Anypoint Platform a nine on a scale from one to ten.
Senior Validation Engineer at Weir Group PLC
The support team is responsive and helpful.
Solutions Architect at a manufacturing company with 10,001+ employees
The Salesforce team offers different levels of support.
Senior Consultant at Radiotechnologies
 

Scalability Issues

Sentiment score
7.6
IBM B2B Integrator is praised for scalability, ease of implementation, and reliability in managing growing transaction volumes.
Sentiment score
7.3
MuleSoft Anypoint Platform offers scalable, flexible solutions for enterprises, though automated scalability and data demands can be limiting.
If it's properly configured and installed with the right infrastructure, it's the best product for scalability.
General Manager Neverhack Spain at a tech vendor with 11-50 employees
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
Solutions Architect at a manufacturing company with 10,001+ employees
MuleSoft provides the ability to scale, yet it is costly to do so.
Integration Lead at a retailer with 10,001+ employees
 

Stability Issues

Sentiment score
7.2
IBM B2B Integrator is praised for stability and reliability, despite some database issues and calls for better scalability.
Sentiment score
7.7
MuleSoft Anypoint Platform is stable, though users report occasional connector issues and variability in scalability and performance.
 

Room For Improvement

IBM B2B Integrator users desire better API integration, modern interfaces, simplified processes, cloud automation, and improved multilingual support.
MuleSoft users seek faster updates, improved support, better pricing, enhanced UI, and expanded Anypoint MQ and integration capabilities.
Compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connectors for integrating with Salesforce or other CRM or ERP applications, whereas here you may have to develop them, which is not native.
Founder, Director at perfTech Solutions Pvt Ltd
MuleSoft is considered expensive, so pricing is a major concern.
Integration Lead at a retailer with 10,001+ employees
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
Solutions Architect at a manufacturing company with 10,001+ employees
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
Senior Consultant at Radiotechnologies
 

Setup Cost

IBM B2B Integrator is costly but offers flexible pricing with options for licenses and subscriptions based on usage.
MuleSoft Anypoint Platform is costly, best for larger organizations, offering workload reduction but requires careful cost planning.
It tends to be very expensive because the IBM license model is oriented toward paying for the power of the machine where you install the platform.
General Manager Neverhack Spain at a tech vendor with 11-50 employees
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
Solutions Architect at a manufacturing company with 10,001+ employees
MuleSoft is considered one of the more expensive products in the market.
Integration Lead at a retailer with 10,001+ employees
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
Senior Consultant at Radiotechnologies
 

Valuable Features

IBM B2B Integrator provides secure, flexible integration with various protocols, supporting EDI standards and customization for seamless application integration.
MuleSoft Anypoint Platform excels in API management, seamless integration, user-friendly design, scalability, and connectivity for hybrid environments.
The security features of IBM B2B Integrator are secure enough as it updates and supports all compliances, whether it is HIPAA, financial institution standards, or retail and logistics industry standards.
Founder, Director at perfTech Solutions Pvt Ltd
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
Integration Lead at a retailer with 10,001+ employees
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
Solutions Architect at a manufacturing company with 10,001+ employees
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
Senior Consultant at Radiotechnologies
 

Categories and Ranking

IBM B2B Integrator
Ranking in Business-to-Business Middleware
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
MuleSoft Anypoint Platform
Ranking in Business-to-Business Middleware
1st
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
60
Ranking in other categories
Message Queue (MQ) Software (4th), Workload Automation (4th), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)
 

Mindshare comparison

As of January 2026, in the Business-to-Business Middleware category, the mindshare of IBM B2B Integrator is 6.4%, up from 6.4% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 9.8%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
MuleSoft Anypoint Platform9.8%
IBM B2B Integrator6.4%
Other83.8%
Business-to-Business Middleware
 

Featured Reviews

reviewer2742345 - PeerSpot reviewer
General Manager Neverhack Spain at a tech vendor with 11-50 employees
Experience with robust integrator reveals strong performance and potential for interface updates
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.
GO
Senior Validation Engineer at Weir Group PLC
Integration workflows have become transparent and secure while error tracking is streamlined
The best features in MuleSoft Anypoint Platform for me are transparency between logging in or deploying and using different environments. Managing different environments for the transparency of error logins or how to trace traceability is very important. It's very easy to use and sort, so you can see where everything has gone right and everything has gone wrong. I'm aware of the drag-and-drop interface in MuleSoft Anypoint Platform, and it's very, very quick. It's very time-saving and very efficient. The security features on MuleSoft Anypoint Platform help maintain data integrity in my organization; I would say it's second to none. It's one of the best out there that I have worked with because of the encryption and decryption, and there are a lot of security aspects. I would assess the platform's data mapping and transformation capabilities as amazing. Automation has been straightforward; the transformation and mapping have been easy to use, easy to source, and from the source to the target. I would say it has been very good.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
11%
Wholesaler/Distributor
6%
Healthcare Company
6%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise12
Large Enterprise30
 

Questions from the Community

What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...
What is your primary use case for IBM B2B Integrator?
IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
 

Also Known As

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
Data Integrator, Anypoint MQ
 

Overview

 

Sample Customers

Bonnie Plants, Toshiba Europe, Florida Hospital
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Find out what your peers are saying about IBM B2B Integrator vs. MuleSoft Anypoint Platform and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.