IQ Bot Reviews

We used IQ BOT for document processing. It was semi unstructured data from the farms and some of the reports that were coming in. We were scanning them and then reading out the details and format and incorporating that in another application.

A very important feature is the efficiency with which it was able to categorize the different data types and the format. Also, the OCR was good. The efficiency of the optical connector reader or OCR was good enough for our usage. 

It's not necessarily the IQ bot but the Automation Anywhere as a whole, I find it slightly complicated to use as compared to a product like Uibot. I would say it's not intuitive from a user standpoint. This leads to a specific specialist to be part of the team to work on it. Because otherwise business processes are best understood by the business people and the IT applications are better understood by the IT people. But when it comes to these kinds of automation, it is the business people that should be able to do it on their own. For that, it has to be intuitive. So that is one key concern that I found. It's not that intuitive for a person to work on it. The learning curve is quite high. However, adding the layers of UI would not mean add in a lot of layers of abstraction because that also adds a problem. The flexibility drops. The machine learning techniques like we have for these bots are slightly limited as of now. Maybe they're already extending it or maybe in the latest version that I have not used will provide extensive machine learning algorithms that can be integrated with the bot. But that was my only space which I see that could be better. Very soon features would be more, on a large number or more machine learning algorithms and specifically there is what we are researching right now, ourselves, with is machine learning. But, there is a subset of it which is self-learning. Self-learning is going to be a key aspect because as we start automating the processes, the processes also evolve and sometimes we need to read deep parts instead of that, there should be the capability of self-learning algorithms available. However, it's easier said than done and I can understand it's very difficult. But that is the key piece which I would like to see do better right now.

We have used IQ BOT for a few months.

In the end, I believe IQ BOT is a very stable product.

I think IQ BOT is scalable.  If I had to rate it, then I would put the rate of 4.5 stars out of five. So it was good enough.

The technical support is good. It is very good, in fact. They're quite reactive. They were able to help us out. So I have no complaints. I have nothing negative to say about them.

When I joined this part of the team, they were already using Automation Anywhere. In our previous teams, we were using UI BOT and in fact, in the team that I was working with a few months ago was also using UI bot.

I was not involved in the initial setup, so I cannot tell you about that. But in my experience, it was not complicated. It was easy. I know the setup but I was not involved in this particular setup here.

I would say that IQ BOT Automation Anywhere was one of the leaders in the industry. Still is, and I think we initially invested a lot on Automation Anywhere and that's why we continued using it. However, it doesn't mean that Automation Anywhere doesn't have the caliber yet. It has a very strong capability set. And that was perhaps the reason why we went for Automation Anywhere. I would recommend it. It has been a good pleasure using the product. I would rate it eight on. a scale of ten. The reason is the intuitiveness and the second one is the range of machine learning algorithms that, when I was using it, was not there.

We are currently using this solution, and are interested in providing services to our clients in the future.

We are using IQ Bot for the internal finance department. We are dealing with invoices from many different vendors.

The ease that it provides in extracting vendor invoices, without having to configure them, was the reason for which we had gone with a solution.

Feature-wise it's good.

We are working with IQ Bot, but we are not impressed with it. It works well with static documents but not otherwise.

It was challenging to have to do the pre-processing and tax inputting on our own. They didn't have a feature through IQ Bot.

The way you implement the pre-processing needs improvement. In many cases, the invoices that are received have the fax cover page, and with terms and conditions page. We have to input all of the pre-processing. It would be better to have it as a part of this solution, otherwise, every single invoice would be treated as a new document, even if it comes with terms and conditions and a cover page.

They still have a long way to go when dealing with a structured and unstructured environment.

Features are good, but when dealing with pre-existing models such as purchase orders, and invoice,s for example, the capabilities of the solution need improvement. 

I have been working with IQ Bot for approximately one year.

We have not had any issues with stability.

It's a scalable solution. The biggest challenge that we faced was with the configuration.

It's for an internal finance team and we don't have more than five users at this time. 

We have contacted technical support many times. They are very helpful and very responsive in resolving any issues.

The initial setup was straightforward.

We had help from Automation Anywhere which made the implementation easy.

There are cheaper solutions on the market, but it involves more negotiating. 

Typically, everyone starts at a higher price and negotiate to a lower price to compare with other vendors.

The pricing is complicated but I wouldn't say that they are expensive.

If it has to do with a straightforward structured form, this solution works very well. If you are looking at an unstructured environment with a lot of variety there is some instability in terms of ease of use. It may be better with the 2019 version, but it is something that should be considered before they decide to implement this product.

I would rate IQ Bot a seven out of ten.

We are using IQ Bot for document processing. The use cases are predominantly around NLP and document processing.

It has a lot of great features.

The solution has been quite stable. 

The capabilities meet our needs.

It offers a pretty simple setup process.

So far, the product looks like it can scale.

We've been happy with the product as a whole. There are no missing features.

From what we are operating from now, we don't see any problem areas or anything that needs improvement. 

I would like love to see pre-trained models based on industries. If I'm looking at an insurance domain, if the UiPath, IQ Bot has an algorithm that is pre-trained with the various formats that are available in the market, that would reduce a good amount of development time.

We've used the solution for almost a year or maybe a bit more.

The solution is stable. We have not faced any performance issues as of now. That said, it's still new and we shall see down the line when we cross a critical threshold, how it is behaving.

At this point in time, we are still onboarding use cases. The variety will increase, and the volume as well, likely in the near term. At that time we would come to an understanding about the processing speed and the scalability. Since it is a SaaS product, we have the confidence that it would be available on demand. 

We have been doing everything on our own. We haven't had to reach out to technical support for assistance just yet.

We found the initial setup to be quite simple and quite straightforward. It's a SaaS and therefore not complicated to deploy.

Right now, since it is a fresh and ongoing engagement, the same team builds, deploys, and supports. It's only when you complete the automation development that you would need a team for support. Therefore, at this point in time, there is not much support activity that I foresee. Only time will tell once we enter into everything, what will be the staffing requirement. 

Doing it as a SaaS takes a lot of headaches out. Only the operations would be required to just ensure that the bots have been running. I tend to believe it would not be much of a strain on personnel in terms of maintenance in the future.

Most of the support that we do is predominantly of the infrastructure, maintenance, networking, and all that stuff. On top of that, we will also have the patching, upgrades, and all of that. That is where we see most of the support going. However, for a bot operation, supports are not that high. It is limited. It would be around 12% of the overall team size and it would be in the build state.

We implement the solution for clients. 

I'm not sure of the exact cost related to the solution. I would not have the numbers as this is directly done by the delivery team, which is on the ground. I belong to the overall automation where the costs are billed directly to the project.

Whenever it's UiPath versus Automation Anywhere, and both numbers are looking the same, it's a little higher on the Automation Anywhere compared to UiPath.

In relative terms, Automation Anywhere is a little costlier - maybe 10% more than UiPath. However, UiPath recently increased its license cost. That happened just a few weeks before. 

We are using IQ Bots and they are gaining popularity. We have some solutions around the IQ Bots. In fact, for Automation Anywhere, mostly the clients have IQ Bots as that's around the telecom space and they've gone with the SaaS solution of Automation Anywhere.

With IQ Bot, you need to ensure that you have the right amount of database freedom. If you train with less amount of data, your accuracy goes down, and the confidence score goes down. Then, you come up with the problem of inaccurate executions. When training, it's important, to have the right amount of data and what we are extracting. I'd also advise adopting a co-bot approach for the initial attempts until you believe that it is well trained enough to make it automatic.

I'd rate the solution seven out of ten.

We use IQ Bot to improve the OCR capabilities in our automation.

The most valuable feature is the cognitive ability, as it will learn an interface that it is not familiar with and perform in the way that a human does.

I really like the user interface.

The price of IQ Bot, packaged with Automation Anywhere, is too expensive for some companies and they will not use it. The price should be lowered.

I have been using IQ Bot for about a month, although my experience with Automation Anywhere itself is for more than three and a half years.

IQ Bot is a stable part of the platform.

Management comes into the picture when it comes to scalability. If there are bots available then we are able to scale up and down without affecting our performance.

I have been in contact with technical support and I am satisfied with it.

They have helped us with problems in the past. They respond quickly, and in all of the cases, our problems have been resolved in a maximum of 24 hours.

I have tried other options but there were problems with the OCR that caused me to try IQ Bot. We were having trouble reading invoices from the OCR image data.

The initial setup is pretty straightforward. Even deploying all of the bots to the sites, if the person is technical then it is pretty simple and straightforward.

We are using the Community Edition of Automation Anywhere that includes IQ Bot.

The package that includes Automation Anywhere and IQ Bot starts at $10,000 USD.

IQ Bot technology is good and it is a solution that I can recommend for a conventional user. When it comes to people who are from a non-programming background, I think that IQ Bot is fine. There are solutions that require people having programming skills, especially in .NET, which makes developing and managing the bots easy. This is not the case with Automation Anywhere. 

I would rate this solution an eight out of ten.

I use IQ Bot to automate courses.

IQ Bot's best features are its variety of outputs and how it handles structured documents.

IQ Bot doesn't accept or manage unstructured documents properly.

I've been using IQ Bot for a year and a half.

IQ Bot has some problems with stability.

The initial setup was easy.

IQ Bot is good at handling structured documents, but if you have a lot of unstructured or handwritten documents, I recommend using Hyper Center instead. I would rate IQ Bot five out of ten.

Because there are certain restrictions or limitations with IQ Bot we started to explore ABBYY FlexiCapture.

In terms of extracting the information, we had a lot of issues with Textract OCR, and we discovered that it wasn't very good.

With ABBYY, we were able to achieve some solid outcomes; I won't say they were significant, but they were satisfactory.

The groups that are built based on templates and patterns, it's a tremendous undertaking, and we found it a little tough in terms of maintaining those groups and, in particular, training. In terms of document training, we found it to be a little difficult.

We are looking for better results when it comes to scalability.

Machine learning capabilities would be beneficial to have.

My biggest challenge is the monthly increase in volume. Because there are so many new organizations being formed, I find it difficult to train and maintain them. There are numerous duplicate files in the system. Cleaning those is becoming a difficult task for me. Training is becoming more difficult. 

They are not able to explain why distinct groups are formed when the patterns are the same.

We have plans to scale this across other departments. I have uploaded almost 14,000 purchase orders and I have almost 600 groups, with several duplications. Cleaning it up, and training the groups is a significant challenge. This is definitely an area that requires improvement. 

Another concern is the technical support, specifically, those responsible for the tickets, are not very helpful. I have to contact them, spend hours on the phone with them without getting my issue resolved.

I have been using IQ Bot for three years. We began with Automation Anywhere version 6, and are now moving to Automation 360.

We don't have any issues with the stability of IQ Bot.

When it comes to scalability, we want to see better results. It needs improvement.

This solution is used by one department with approximately 55 people.

Technical support has been a problem for us. We must follow up after we have submitted a ticket. They are not user-friendly, and they never respond or handle issues in a timely manner.

We are now working with ABBYY FlexiCapture, but primarily with IQ Bot.

The initial setup was satisfactory. I won't say it was very complicated, but it was satisfactory.

We are working with a team of three people who maintain this solution.

They are also responsible to maintain other task bots running in the background. 

The price could be lower.

Our contract is for a year, and our fees are paid annually.

We are evaluating solutions and comparing them with the OCR solutions.

We are looking for Accounts Payable Solutions.

We mainly wanted to look into ABBYY FlexiCapture to see what it can do, how good it is at training, and how user-friendly it is.

I would rate IQ Bot a six out of ten.

I have worked on two processes. One process was pretty simple, and another one was a complex process.

I like most of the algorithms that it has, such as classified algorithms. I also like the OCR engines that it provides. We get a lot of options to explore and deal with. IQ Bot has added a lot of value in terms of extracting the information. Some OCR engines have limitations in terms of extracting the information.

They have recently added a new feature that allows us to add Python scripting. Earlier, we had to do the post-processing work in terms of formatting and updating the proper values, but now, we have the option to write a Python script, which is really helpful for us in terms of getting the output. We can manage everything using Python.

There are certain things that OCR engines are not capable of handling currently. For example, OCR engines pick up a slash as a question mark. They also don't have the capability to handle subcolumns in a column. It would be really helpful if they can add more OCR engines with advanced capabilities to handle such scenarios. We need more cognitive abilities in the OCR engines to deal with the most complex scenarios. 

We also need more advanced capabilities so that IQ Bot can give better results in terms of PDF quality. This is because we cannot expect the same quality from all the vendors and customers, and there might be scenarios where we get some sort of scanned copies.

I have been using this solution for one year.

It depends on the quality of the PDF that you are dealing with. If you give a good quality document, then definitely, you will get a good output. Otherwise, you won't get a good output. We are dealing with a machine, so the input has to be proper.

It is definitely scalable. It is very good in terms of scalability. For example, I have my own invoice structure in a company, and I am currently using IQ Bot to extract some information for one customer. In the future, I will have more customers, and I would be able to easily scale it because it deals with the invoice format and structure and not with a specific account or customer.  

I have experience with their technical support. There was a time when we had issues with understanding a functionality, and their technical support helped us a lot.

It is pretty easy. It is not complex. We just need to add an executable file for IQ Bot, and all other things, such as users and licensing, can be managed from the console itself. It is self-explanatory. It is similar to any software installation. You don't need any specific knowledge for this.

I would definitely recommend this solution. It has advanced a lot over time. They had a lot of versions, which had a lot of improvements. As compared to other RPA tools that are dealing with PDF or scanned documents, IQ Bot is definitely the best solution.

I would rate IQ Bot an eight out of ten.

I use it for reading some data from PDFs. I am putting this data into Excel spreadsheets.

I have used IQ Bot in my own installation as well as in the cloud. I have used it as a trial and as a part of a customer IT data center. I use it on a monthly basis.

The detection or extraction of data from the images in PDFs is the feature that I use the most.

It is a good solution in terms of how easily you can administer or manage this tool. It is quite easy to use, and it is powerful in terms of what it can do.

I've used versions 11 and 2019 of this solution. The problem with version 11 is integration. When you are using a conventional bot and you try to use IQ Bot development, you don't have a specific feature for integrating these two pieces or components of Automation Anywhere. I was seeing some issues while trying to, for example, send some PDF to an IQ Bot processor and get a response for that process. So, there is a problem with integrating the conventional task automation and IQ Bot in version 11. In contrast, version 2019 already has the integration feature, and we can easily integrate two components. There are some features that must be there in version 11 but are currently missing.

There is no total control over some features in IQ Bot. Some variables cannot be parametrized when using IQ Bot directly. The AI features that IQ Bot has must be more open to being parameterized by the user. It would be good if Automation Anywhere exposed some parameters so that I can adjust them as a customer. This is an improvement that Automation Anywhere can do.

I would like to see some features related to deep learning in the next releases of IQ Bot. These will be some interesting features to see.

I have been using this solution for approximately six months. 

It is stable.

I didn't do the task of scaling, but I think it is quite good in terms of scalability. You just need to add more nodes to your cluster and configuration, which is quite easy. We have almost 20 users.

The response time can be improved. At times, I created a ticket, but I didn't get a quick response. Time is the key because we need to make some decisions based on that response. The response time is the only issue. When a support agent contacts you, the process of helping you is quite good.

The initial setup is straightforward. For a new bot, in terms of hours, the deployment isn't at all long. I could deploy my bots very quickly. I could do this task in less than an hour.

I would advise others to define the permissions partly in terms of the network. It is a key concern. I would also suggest first reading all the docs to totally understand the task. You could follow the steps to deploy it correctly. 

I would recommend this solution to others. It is quite a good tool.

I would rate IQ Bot an eight out of ten.