We use the solution for the VPN provider.
Network Security Engineer at a tech services company with 201-500 employees
Can perform most of the tasks at affordable rate but lacks faster GUI
Pros and Cons
- "I like the role-based functions, but the device can now perform most of the tasks. We have open access to CLI. You can access it directly. Many vendors have also opened their CLI to Linux, making troubleshooting easier."
- "The GUI needs to be faster."
What is our primary use case?
What is most valuable?
I like the role-based functions, but the device can now perform most of the tasks. We have open access to CLI. You can access it directly. Many vendors have also opened their CLI to Linux, making troubleshooting easier.
What needs improvement?
The GUI needs to be faster.
For how long have I used the solution?
I have been using Juniper vSRX for five years.
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Juniper vSRX
May 2025

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What do I think about the stability of the solution?
Stability depends on the configuration and virtualization.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
It's scalable. They've improved because previously, you could only handle up to 500 tunnels, but now they can handle up to 2000 concurrently. Around three or four people in my team are using this solution.
I rate the solution’s scalability an eight out of ten.
How was the initial setup?
The initial setup is very easy. You need the management IP. Then, you can copy and paste. Additionally, in the CLI, you can load the configuration and manage devices, which saves a lot of time.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
Which other solutions did I evaluate?
Palo Alto is more better. Juniper has firewall issues. Juniper is cheaper and more reliable than others. Palantir is reliable but it is pricey.
What other advice do I have?
It is easy to integrate the solution with your IT workflow. We have a lot of VM quota. We need to download the configuration.
I recommend opting for a normal firewall if you only need around 50 percent efficiency up to the protocol level. I suggest purchasing a VM rack. You can receive support without complicating things.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Network Engineer at Giga Tech Ltd
Great quality and performance, but the solution could improve its technical support
Pros and Cons
- "The product’s quality and performance are better than other vendors."
- "The solution could improve its technical support."
What is most valuable?
The product’s quality and performance are better than other vendors.
What needs improvement?
The solution could improve its technical support. It could also improve its performance and ticket handling.
For how long have I used the solution?
I am working on the solution currently for three of my clients.
Which other solutions did I evaluate?
Most of the clients might choose Cisco, Palo Alto, and Fortinet over Juniper because of the difference in pricing, quality, performance, ticket handling, and technical support.
What other advice do I have?
The product has a good market in our country. Juniper’s MX1000 and other series have firewall and routing features. However, in other products, the firewall and routing feature is separated. Most Juniper devices combine routing switches and firewalls on a single platform.
Overall, I rate the solution a six or seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Juniper vSRX
May 2025

Learn what your peers think about Juniper vSRX. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
IT Security Manager & Chief IT Engineer at JVPC
An expensive solution with good stability and scalability
Pros and Cons
- "The product's scalability is good, and my company has 150 users."
- "Juniper vSRX is expensive."
What needs improvement?
Juniper vSRX is expensive.
For how long have I used the solution?
I have been using the product for more than ten years.
What do I think about the stability of the solution?
I will rate Juniper vSRX's stability a nine out of ten.
What do I think about the scalability of the solution?
The product's scalability is good, and my company has 150 users.
How was the initial setup?
You need two hours to install Juniper vSRX.
What other advice do I have?
I rate the product a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Planning Engineer at a comms service provider with 1,001-5,000 employees
Scalable with an easy setup and good security
Pros and Cons
- "The initial setup is pretty simple."
- "Some people complain that the solution tends to have a steep learning curve. It could be because most people have basic familiarity with Cisco or other similar products and maybe have never worked closely with Juniper products."
What is our primary use case?
We primarily use the solution as a firewall for security purposes in order to keep our organization safe.
What is most valuable?
In general, the entire security solution is great, from end to end.
The initial setup is pretty simple.
What needs improvement?
The solution works quite well. I can't think of any features that are lacking. I don't know where it could be improved.
Some people complain that the solution tends to have a steep learning curve. It could be because most people have basic familiarity with Cisco or other similar products and maybe have never worked closely with Juniper products. I don't find that it's a problem, however, I have heard this mentioned as an issue for some people.
For how long have I used the solution?
We've been using the solution for a couple of years.
What do I think about the stability of the solution?
The solution is very stable. It doesn't have bugs or glitches and doesn't seem to crash at all. Its performance is great. You can rely on it.
What do I think about the scalability of the solution?
The solution can scale if you need it to. That's not a problem.
We do have plans to increase the usage of the product in the future.
How are customer service and technical support?
We have technical experts who have helped us in the past. They were quite supportive. They were both responsive and knowledgable and we've been satisfied with eh level of service provided.
Which solution did I use previously and why did I switch?
Before we started using Juniper, we used Huawei Firewall and its related services. We switched as we found that Juniper offered a much better service. From our perspective, everything about Juniper is better. Huawei is lacking in a few areas.
How was the initial setup?
The solution isn't too complex to set up. It's pretty straightforward.
The deployment, from beginning to end, takes about six months.
We had about 20 experts on the deployment project.
What about the implementation team?
We used a solution provider to assist us with the implementation.
What other advice do I have?
We're just customers. We don't have a business relationship with Juniper.
I'm not sure which version of the solution we're using.
We'd recommend the solution to other organizations.
On a scale from one to ten, I'd rate the solution an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Administrator at Zetec, Inc.
Has basic functionality, but the GUI and hardware need to be improved
Pros and Cons
- "It's basic functionality is probably the most valuable feature."
- "The GUI really needs a lot of work, and it has got worse with successive version updates."
What is our primary use case?
It's where we face some of our IPsec tunnels.
What is most valuable?
It's basic functionality is probably the most valuable feature.
What needs improvement?
Juniper has some really good ideas, but I think they have missed the boat with regard to execution.
The GUI really needs a lot of work, and it has got worse with successive version updates. There are some things that are just easier to look at in the GUI, and they've removed some features that were very helpful.
Even though the features are still available in the CLI, sometimes it's just easier to look at the rules in a hierarchical fashion in the GUI.
The hardware needs some serious work as well. In the four years we've had Juniper vSRX, we've had four RMAs. Each of the three physical devices that we have has been replaced at least once.
A better methodology of looking at how a proposed rule would act on the network would be good to have. For example, Cisco ASA had a tool where you could write a rule or a policy, and it would tell you whether it stopped specific traffic.
For how long have I used the solution?
I've used it for the last four years.
What do I think about the stability of the solution?
My impressions of this solution's stability is not very favorable. We haven't had any problems with actual stability in the last couple of years, but it has lost its mind a couple of times and required rebooting.
How are customer service and support?
The technical support for this solution is fair. I've had a lot worse, and I've had better, so it's run of the mill.
Which solution did I use previously and why did I switch?
We were using Cisco ASA before Juniper vSRX.
The reason that we didn't go with Cisco is that their products were behind the times. Other products had more up-to-date technology.
How was the initial setup?
We're a small organization, and the initial setup was pretty straightforward. I do the maintenance of the solution.
What about the implementation team?
We hired an outside vendor to help with initial deployment.
What was our ROI?
On a qualitative level, Juniper vSRX is taking care of what we need it to. So far, we haven't had an attack, but we did have a breach.
What's my experience with pricing, setup cost, and licensing?
The ongoing licensing cost seems to be pretty standard. There are no additional costs.
What other advice do I have?
I recommend looking elsewhere. I'm not particularly enamored with Juniper vSRX. I've had a lot of problems with it. We're looking to replace Juniper with either Aruba or FortiGate based on usability and affordability.
Overall, I would rate this solution at four on a scale from one to ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Of Network & Technical Support at Tadhamon International Islamic Bank
A stable and scalable solution, but the overall management could be better
Pros and Cons
- "The hardware is stable."
- "It is pretty complex to manage and could be easier."
What is our primary use case?
The software is good. It's similar to when we used LAN and Cisco routers and firewalls in the past. We were able to scale. Juniper is better than Cisco for management.
What needs improvement?
It is pretty complex to manage and could be easier.
For how long have I used the solution?
We have been using this solution for about nine years, and it is deployed on-premises. We are using version SRX 500.
What do I think about the stability of the solution?
The hardware is stable and more stable than Sophos.
What do I think about the scalability of the solution?
It is a scalable solution. We have about 500 users using this solution in our company.
How was the initial setup?
It is easy to install.
What other advice do I have?
I rate this solution a seven out of ten, and I would recommend it to other people.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cisco Systems at Omnia International
Comes with routing features but needs improvement in visibility and availability
Pros and Cons
- "The tool's most valuable features are routing features and service quality."
- "The tool's basic license does not cover everything. It needs to improve visibility and availability."
What is most valuable?
The tool's most valuable features are routing features and service quality.
What needs improvement?
The tool's basic license does not cover everything. It needs to improve visibility and availability.
For how long have I used the solution?
I have been working with the product for two to three years.
What do I think about the stability of the solution?
The tool is very stable.
What do I think about the scalability of the solution?
Juniper vSRX's scalability is good.
Which solution did I use previously and why did I switch?
We chose Juniper vSRX for its price.
How was the initial setup?
I rate the tool's deployment a four out of ten. You need one month to complete the deployment for 50 sites.
What was our ROI?
Juniper vSRX is worth its money.
What's my experience with pricing, setup cost, and licensing?
I rate the tool's pricing a five out of ten.
Which other solutions did I evaluate?
We evaluated Cisco before choosing Juniper vSRX.
What other advice do I have?
I rate the product a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Systems Analyst at a university with 10,001+ employees
It's easy to use, maintain, and set up
Pros and Cons
- "It is easy for me to go in and update settings, make changes, or add/remove rules or security."
- "The user interface could always be better. They could make it simpler and more intuitive."
What is our primary use case?
Our primary use case is for firewall and network security
How has it helped my organization?
It does everything that we need it to do.
What is most valuable?
- Easy to maintain.
- Easy to use.
- Easy to set up.
It is easy for me to go in and update settings, make changes, or add/remove rules or security.
Also, it works. That is the biggest thing.
What needs improvement?
The user interface could always be better. They could make it simpler and more intuitive. While it is pretty good now, they could always make improvements.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
We don't put that much stress on it, but it is very stable. I don't think we have ever had an issue with it crashing or going down.
What do I think about the scalability of the solution?
Our college is small, so we have a smaller environment. However, it appears like it would scale easily. There are other larger colleges who use Juniper using the same system and setup that we do with thousands of faculty and staff instead of the hundreds that we have.
How is customer service and technical support?
I have not contacted technical support.
What's my experience with pricing, setup cost, and licensing?
It is not that costly.
Which other solutions did I evaluate?
We also evaluated Cisco, but we had a good experience with Juniper in the past. Our rep with them would come out and talk to us about things routinely. Thus, we already had a good relationship with them.
What other advice do I have?
It works for us and has worked for other colleges and universities.
We use just the on-premise version of the product. We are not on AWS yet. I'm looking forward to integrating this solution into AWS soon.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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