It is deployed on the customer site, and we manage the firewalls on this side. It's a very useful solution. It is used on-premise at the customer site. It is useful for management, and the configuration is rather easy, as well.
Expert - architect of ICT systems at NASK
Useful remote management that could use some more virus and malware detection
Pros and Cons
- "It is deployed on the customer site, and we manage the firewalls on this side."
- "It is used on-premise at the customer site, and it is useful for management, and the configuration is rather easy as well."
- "I would like to see an activity sensor for malicious content or sensor for viruses and malware."
What is our primary use case?
How has it helped my organization?
As I said, it meets our requirements, so I think the product works okay.
What needs improvement?
I would like to see an activity sensor for malicious content or sensor for viruses and malware.
For how long have I used the solution?
We have used the Juniper vSRX firewalls for two or three years.
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What do I think about the stability of the solution?
Yes, of course. It is stable.
What do I think about the scalability of the solution?
I think that the system is scalable, but not on the customer side because there are not that many switches, so you don't have to scale this side.
How are customer service and support?
The Juniper technical support fulfilled our requirements.
Which solution did I use previously and why did I switch?
We used Fortinet firewalls as well as Juniper vSRX. We did not use them to the extent that we have used Juniper vSRX.
How was the initial setup?
The deployment of the Juniper vSRX is easy.
What about the implementation team?
The process is done by my colleagues, so I am not involved in this process. As I understand it is easy and not a time-consuming process.
What's my experience with pricing, setup cost, and licensing?
I think the virtual solution is a good price. But of course, it depends on other features, solutions, and licenses.
What other advice do I have?
It depends on on the environment and work requirements so it is hard to give advice. I would rate Juniper vSRX at a seven on a scale of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solutions Architect at a computer software company with 51-200 employees
Reliable, easy to setup, reasonably-priced, and the support is good
Pros and Cons
- "The dashboard, customization, API, and pricing are good."
- "Juniper vSRX has everything at the moment; they are covering it all and getting into automation, which is great."
- "VPN access is an area that needs improvement."
What is our primary use case?
We are Value Add Resellers and we provide the Cloud for our customers.
We set up Amazon Web Services as the cloud for our customers.
What is most valuable?
It's standard, with standard routing.
Juniper vSRX has everything at the moment; they are covering it all and getting into automation, which is great.
The dashboard, customization, API, and pricing are good.
What needs improvement?
VPN access is an area that needs improvement.
For how long have I used the solution?
I have been using Juniper vSRX for four years.
This is a product that I have been using it ever since it was released.
What do I think about the stability of the solution?
This product is very stable.
What do I think about the scalability of the solution?
Juniper vSRX is scalable.
We have four users in our organization.
How are customer service and technical support?
Technical support has been very supportive.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We did not use a vendor team, reseller, or an integrator. The implementation was done in-house.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable.
What other advice do I have?
I can recommend Juniper vSRX to others who are looking at implementing it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Juniper vSRX
October 2026
Learn what your peers think about Juniper vSRX. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.
Senior Network Planning Engineer at a comms service provider with 1,001-5,000 employees
Scalable with an easy setup and good security
Pros and Cons
- "The initial setup is pretty simple."
- "In general, the entire security solution is great, from end to end."
- "Some people complain that the solution tends to have a steep learning curve. It could be because most people have basic familiarity with Cisco or other similar products and maybe have never worked closely with Juniper products."
- "Some people complain that the solution tends to have a steep learning curve."
What is our primary use case?
We primarily use the solution as a firewall for security purposes in order to keep our organization safe.
What is most valuable?
In general, the entire security solution is great, from end to end.
The initial setup is pretty simple.
What needs improvement?
The solution works quite well. I can't think of any features that are lacking. I don't know where it could be improved.
Some people complain that the solution tends to have a steep learning curve. It could be because most people have basic familiarity with Cisco or other similar products and maybe have never worked closely with Juniper products. I don't find that it's a problem, however, I have heard this mentioned as an issue for some people.
For how long have I used the solution?
We've been using the solution for a couple of years.
What do I think about the stability of the solution?
The solution is very stable. It doesn't have bugs or glitches and doesn't seem to crash at all. Its performance is great. You can rely on it.
What do I think about the scalability of the solution?
The solution can scale if you need it to. That's not a problem.
We do have plans to increase the usage of the product in the future.
How are customer service and technical support?
We have technical experts who have helped us in the past. They were quite supportive. They were both responsive and knowledgable and we've been satisfied with eh level of service provided.
Which solution did I use previously and why did I switch?
Before we started using Juniper, we used Huawei Firewall and its related services. We switched as we found that Juniper offered a much better service. From our perspective, everything about Juniper is better. Huawei is lacking in a few areas.
How was the initial setup?
The solution isn't too complex to set up. It's pretty straightforward.
The deployment, from beginning to end, takes about six months.
We had about 20 experts on the deployment project.
What about the implementation team?
We used a solution provider to assist us with the implementation.
What other advice do I have?
We're just customers. We don't have a business relationship with Juniper.
I'm not sure which version of the solution we're using.
We'd recommend the solution to other organizations.
On a scale from one to ten, I'd rate the solution an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Expert - architect of ICT systems at NASK
A powerful solution with high performance
Pros and Cons
- "It's a very powerful solution and the firewalls function with high performance."
- "We experienced some technical issues during implementation; if they were corrected, I would give this solution a rating of nine or ten."
What is our primary use case?
We use Juniper vSRX to provide security for our customers and our users.
What is most valuable?
The solution as a whole is good, but it requires knowledge to use it properly. We know this solution well; we know all of its configurations and little secrets that inexperienced users may not be aware of. It's a very powerful solution and the firewalls function with high performance. The configuration is also great.
For how long have I used the solution?
I have been using Juniper vSRX for a couple of years now.
What do I think about the stability of the solution?
Juniper vSRX is stable.
What do I think about the scalability of the solution?
This solution is scalable, but I think it could be more scalable. It is possible to extend the firewall, but the firewall model could be bigger.
How are customer service and technical support?
Juniper supplies us with great customer support. We are very satisfied with them.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
As a customer, the pricing is good for us.
What other advice do I have?
I would recommend Juniper vSRX. It works well for us.
On a scale from one to ten, I would give Juniper vSRX a rating of eight. We experienced some technical issues during implementation; if they were corrected, I would give this solution a rating of nine or ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Security Engineer at a tech services company with 51-200 employees
The commit check and the commit confirmed commands are flexible
Pros and Cons
- "Juniper is more flexible with the commit check and the commit confirmed command, and the design of the forwarding and contract plan in the operating system is very important for the performance when we have very big traffic."
- "We worked with Cisco's support and Juniper's support and there are some differences, to be honest, Cisco is more available and is more competent at addressing our cases."
- "The GUI is really bad."
What is our primary use case?
My primary use case for Juniper is to allow traffic for each team to reach servers on our other sites. I allow some source addresses to reach some destination addresses with some applications with HTTP, HTTPS, and SSH, to reach the service for each team.
What is most valuable?
Juniper is more flexible with the commit check and the commit confirmed command. The design of the forwarding and contract plan in the operating system is very important for the performance when we have very big traffic.
What needs improvement?
We worked with Cisco's support and Juniper's support and there are some differences, to be honest, Cisco is more available and is more competent at addressing our cases. So that is something negative about Juniper but otherwise, the architecture of Juniper's OS is flexible and scalable and technically Juniper is good.
The GUI is really bad. Cisco's is more advanced with their ASDM platforms. Cisco has more advantages.
For how long have I used the solution?
I have been using this solution for more than two years.
Which solution did I use previously and why did I switch?
We also used Cisco. There are some differences in the command-line interface.
What other advice do I have?
I would rate Juniper an eight out of ten. In the next release, I would like to see an enhanced GUI, graphic user interface, because the graphic user interface is very bad.
They should also discard some existing commands that we have to delete before the commands. Cisco is more practical.
I would recommend Juniper because they have a very good product. Especially, the 5800 product is a very good product for an internet service provider.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Security Engineer at a tech services company with 51-200 employees
Controlled traffic for site-to-site connections with flexible commit features
Pros and Cons
- "The architecture of the OS in Juniper is very good. It's flexibility, scalability, and the technicality is also good."
- "In the next release, I would like to see improvements made to the GUI because it isn't very good."
What is our primary use case?
The primary use case of this solution is to load traffic for our RH team so that they can connect to our servers on our other sites.
I load source addresses to connect to the destination address with applications such as HTTP, HTTPs, and SSH to connect the servers to the RH team.
What is most valuable?
The flexibility of the commit check and the commit confirmed commands is very good. The design of the forwarding plane and the control plane in the operating system is very important in performing when we have a large amount of traffic.
The architecture of the OS in Juniper is very good. It's flexibility, scalability, and the technicality are also good.
What needs improvement?
The support can be improved.
The GUI needs to be improved, as Cisco is more advanced with their ASDM platform.
In the next release, I would like to see improvements made to the GUI because it isn't very good.
I would like them to discard some of the existing commands because we have to delete them. It should be more practical.
For how long have I used the solution?
I have been working with Juniper for more than two years.
The versions that I have worked with are the SRX 550, 3600 and 5800.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and technical support?
I have dealt with Cisco's Technical support as well as the Technical support from Juniper, and there are some differences. Cisco is more available, and the degree of competence regarding our case is better.
Which solution did I use previously and why did I switch?
We have used both Cisco and Juniper products. When comparing them, there are differences with the command line interface. Cisco is more advanced.
What's my experience with pricing, setup cost, and licensing?
After some research, I think that the cost of Juniper is more than Check Point, Palo Alto, and Fortinet.
What other advice do I have?
I would recommend Juniper because they have a good product, especially the 5800 version.
This is a good product for internet service providers.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
IT Manager at a comms service provider with 1,001-5,000 employees
A good solution with lots of features but very bad technical support
Pros and Cons
- "There are a few valuable features that offer very good quality on the solution. Especially NetScreen. We used to use NetScreen for the the product line. It was a very mature solution, very robust, easy to configure, easy to manage, etc. It made it easy to do everything."
- "We have some weird errors and some weird behavior on the solution occasionally. The device gets buggy without anyone touching it. It would work and then suddenly stop. Sometimes you need to just move the cards out and restart it again, and it will work. The solution itself, the hardware and the software, there must be some bugs that need to be dealt with."
- "Technical support is very bad. They never respond to any ticket you open, although we pay for the support."
What is our primary use case?
My company is an IAP so we use the solution for virtual security to segregate work.
What is most valuable?
There are a few valuable features that offer very good quality on the solution. Especially NetScreen. We used to use NetScreen for the product line. It was a very mature solution, very robust, easy to configure, easy to manage, etc. It made it easy to do everything.
What needs improvement?
We have some weird errors and some weird behavior on the solution occasionally. The device gets buggy without anyone touching it. It would work and then suddenly stop. Sometimes you need to just move the cards out and restart it again, and it will work. The solution itself, the hardware and the software, there must be some bugs that need to be dealt with.
We are using high-end devices. For the high-end devices, all the features are there; we don't need more features. What we need are for the features we have to work exactly as we want them to. Especially on the IT desk. There's something wrong between the hardware and the software. As I mentioned, some hardware is not working correctly in some integrations, and I'm not sure why.
For how long have I used the solution?
I've been using the solution for about two years.
How are customer service and technical support?
Technical support is very bad. They never respond to any ticket you open, although we pay for the support.
How was the initial setup?
The initial setup was a little bit complex.
What about the implementation team?
We used a consultant to assist with implementation. In retrospect, we probably could have handled it ourselves.
What other advice do I have?
We use the on-premises deployment model.
I would rate the solution seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Administrator at a comms service provider with 11-50 employees
Scalable solution but it has a lot of problems and the management is hard to work with
Pros and Cons
- "I have been using the solution for more than ten years."
- "I've talked to people that say Juniper now, as a device, can be a solution for a data center, but in the past, I have not seen this as being possible."
- "When we started with vSRX we came over from NetScreen. With vSRX we had a lot of problems and management was very hard to work with."
What needs improvement?
It seems that most of the problems were the device from management and not from support. We would spend a lot of time with support trying to solve the problems we had. We didn't resolve it because it was a problem from the device and management. The technical support did not seem to help.
I've talked to people that say Juniper now, as a device, can be a solution for a data center, but in the past, I have not seen this as being possible.
For how long have I used the solution?
I have been using the solution for more than ten years.
What do I think about the scalability of the solution?
We currently have about 10,000 users on the solution, but we are moving to the cloud, so I don't think we plan on increasing usage.
How are customer service and technical support?
We are not satisfied with technical support. We've had a lot of problems with them not being able to solve our issues.
How was the initial setup?
We did the original setup about ten years ago, so I can't recall how straightforward or complex the implementation was.
What other advice do I have?
When we started with vSRX we came over from NetScreen. With vSRX We had a lot of problems and management was very hard to work with. It's not so very user-friendly. Before we had NetScreen 5400 and it was much better.
We're in the process of migrating away from Juniper onto Fortinet.
For us, it was not the correct solution for our data center.
I would rate the solution six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Information Security Engineer at SOCIALEYEZ
Straightforward implementation but GUI needs improvement
Pros and Cons
- "The initial setup was very straightforward; there was no problem and the initial deployment took about one hour."
- "They really need to improve the GUI."
- "With the GUI, the firewall is not easy to use. It doesn't cover all the features."
What is our primary use case?
I use the solution for network authentication, what you use while accessing the network. In general, controlling the traffic going inside the enterprise and off it.
What is most valuable?
I find the VPN and the cluster the most valuable features.
What needs improvement?
The syndication or domain controllers, quick policies, and user rules - like being able to see the IP source and destination could be improved. This feature already exists in Palo Alto.
They really need to improve the GUI.
For how long have I used the solution?
I've been using the solution for seven years.
What do I think about the stability of the solution?
The stability is getting better. It has got some bugs.
What do I think about the scalability of the solution?
The scalability is good. It's very flexible, but the problem is the GUI is not very easy to use.
How are customer service and technical support?
They have good technical support but we very rarely use technical support. We go through vendors.
Which solution did I use previously and why did I switch?
We previously used Cisco.
How was the initial setup?
The initial setup was very straightforward. There was no problem. The initial deployment took about one hour. One person is enough for deployment and maintenance.
What about the implementation team?
I implemented the solution myself.
What other advice do I have?
In Saudi Arabia, Juniper has a problem with marketing. They're less well known. A lot of companies are changing or going with Palo Alto.
With the GUI, the firewall is not easy to use. It doesn't cover all the features. Juniper should enhance the GUI, and make it easier to use. Both the firewall and virtual security are hard to use. It's not easy to configure it and not friendly to users.
I would advise for those thinking about using the product, to make sure they learn as much as possible, and also look to use a redundancy.
I would rate this solution seven out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Network Engineer at a tech services company with 11-50 employees
Has advanced features and enables us to have faster firewall deployments
Pros and Cons
- "It's much faster to deploy a power source. If you need to deploy a firewall in the cloud of software, it's much easier and much faster than deploying the office firewall in a rush."
- "The stability could be improved."
What is our primary use case?
I primarily use it as a firewall for our customers. It's much faster to deploy a power source. If you need to deploy a firewall in the cloud of software, it's much easier and much faster than deploying the office firewall in a rush. That's our primary usage, fast deployment of firewalls for customers.
What is most valuable?
We just use three or four features. There are several advanced features, that we are not using at the moment.
What needs improvement?
The stability could be improved.
For the moment I think it has all of the features I need. The only thing I'd like to see is the ability to create firewalls. That's the only feature I lack. Also, when you need to upgrade and when you need to reboot it, there's some downtime, and I'd like to be able to upgrade it without downtime.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
The early version, the 15 version, was very stable, but we've found when we go to higher versions we have the features but the stability lacks a little bit. It's pretty stable. For example, it's stable, but when you want to diminish features it can be unstable and sometimes we need to roll back to earlier versions.
What do I think about the scalability of the solution?
It's very scalable. It's very easy to deploy, one instance per customer or per instance needed.
How are customer service and technical support?
We have very close contact with technical support, so if we have a problem we can contact them directly. It's a good relationship. They are very good.
Which solution did I use previously and why did I switch?
We used Palo Alto, Fortinet and One IP. Our main focus is on Juniper material.
How was the initial setup?
The initial setup was straightforward. It's not very complex. Deployment takes about ten minutes. In the beginning, it was half an hour, but now we are deploying vSRX in ten minutes. At the moment, for maintenance, we use just one junior network engineer. It's all automated. In the beginning, we had two to three people working on the deployment.
What about the implementation team?
We implemented the solution ourselves.
What's my experience with pricing, setup cost, and licensing?
Because we use the attached features we just buy perpetual licenses for one-year or three years just for the bandwidth.
What other advice do I have?
I would recommend the solution and suggest you test it. It's a good product if you have a chance to work with it, if it fits right in your environment, it's really good to see what it can do.
I would rate this solution at 8.5 out of 10. I would rate it as a 10 if I had the ability to create a highly available firewall and if there was more stability in the new features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2026
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