We use it primary for API management in my data center, for mobile applications and application-to-application integration.
It has improved API governance and gives analytics to API performance
Pros and Cons
- "It has improved API governance and gives analytics to API performance."
- "It needs better mobile features and HA configuration."
What is our primary use case?
How has it helped my organization?
It has improved API governance, gives analytics to API performance, and provided abstraction to the solution providers.
What is most valuable?
- Policy assertion
- Policy manager
- SSO
- Authentication
- HA features
- Analytics
- Very extension logs
What needs improvement?
- Better GUI for the policy manager.
- Needs better professional services in my country.
- Better mobile features.
- Better HA configuration.
Buyer's Guide
Layer7 API Management
May 2025

Learn what your peers think about Layer7 API Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Arquitecto de Soluciones at Puntos Colombia S.A.S.
Keeps clear traceability of the changes made in each of our APIs
Pros and Cons
- "It allows us to keep clear traceability of the changes made in each of our APIs."
- "The speed and versatility in the implementation of APIs without writing a line of code in any programming language."
- "The solution has numerous configuration options to increase security in communication."
- "The administration interface (Policy Manager) is very easy to understand and use."
- "As a SaaS product, control over some configuration elements and environments is lost."
- "Increase tools for manipulation of JSON messages."
What is our primary use case?
Administration and configuration of the platform API management version 9.2. SaaS, security configuration, design, and implementation of APIs, which are exposed to partners of the company for the execution of business flows. All this is done quickly and easily with minimal effort.
How has it helped my organization?
- The API Gateway has allowed us to manage and maintain systems quickly, with great versatility, while solving problems in real-time.
- It allows us to keep clear traceability of the changes made in each of our APIs.
- A large number of security measures have been implemented which make data manipulation more reliable.
- As a SaaS product, control over some configuration elements and environments is lost.
What is most valuable?
- The speed and versatility in the implementation of APIs without writing a line of code in any programming language.
- The solution has numerous configuration options to increase security in communication.
- The administration interface (Policy Manager) is very easy to understand and use.
What needs improvement?
- This is a punctual need for the characteristics of the business or at the request of some partners: It is the use and configuration of VPNs, which in the current version is not enabled.
- Expose system properties and other configurations via the GUI (Policy Manager).
- Increase tools for manipulation of JSON messages.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Layer7 API Management
May 2025

Learn what your peers think about Layer7 API Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Consultor de segurança at a tech company with 1-10 employees
Information Security Features Allow Our Developers to Focus on Just Writing the Support Code
Pros and Cons
- "I work for an information security company. CA API Management is capable of using tokens for authorization to manage access control for the APIs."
- "One specific feature that we need is the ability to authenticate directly to the server with API data. It's not complex nowadays. This is a feature that we need and CA doesn't have it."
What is our primary use case?
In my company, we use CA API Management for banks in the financial markets. Our primary use case is for the basic protection of the APIs. We also use the authentication feature.
How has it helped my organization?
One of the main ways that CA API Management has improved our company is that we do not require a lot of people to work in developing new security code when they are programming for the APIs. They leave all the responsibility to CA API Management.
In this manner, our developers can focus on just writing the code and on important business.
What is most valuable?
I work for an information security company. CA API Management is capable of using tokens for authorization to manage access control for the APIs.
What needs improvement?
One improvement for CA API Management would be better integration with the web access console. Better integration of the web access console would be great.
One specific feature that we need is the ability to authenticate directly to the server with API data. It's not complex nowadays. This is a feature that we need and CA doesn't have it.
CA API Management can't do the same authentication functionality with the APIs as the other competitive products in the marketplace.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability of CA API Management is very good. We have very little problems with the solution. Just once, there were a couple of days that became filled up with logs of reporting information. Overall, CA API Management is certainly stable.
What do I think about the scalability of the solution?
We don't have any problems with scalability. We have only a few customers that have deployed it. We only use it for a total of 4 clients. We don't use it in all of our projects. We work with other technology.
Our final customer maintains the CA API Management installation and only needs our contractors to make other new improvements.
How are customer service and technical support?
Technical support is okay. We have opened some cases and all of them were quickly solved.
Which solution did I use previously and why did I switch?
This was the first tool that we used for API Management.
How was the initial setup?
The initial setup is good. For our requirements, it fits our appliances.
The initial deployment of the software was two hours, i.e. to have the API data up and running.
What about the implementation team?
We are a reseller company that makes the final setup for our customers. We always do the final installation for our clients.
What's my experience with pricing, setup cost, and licensing?
Our CA API Management license is for five years with no additional cost other than the standard licensing fees.
Which other solutions did I evaluate?
Nowadays, we are looking at IBM solutions because other customers required it of us.
What other advice do I have?
CA API Management is very helpful. I would rate the product an 8 out of 10. In my opinion, the features are all very good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Architect
Protects our web services from external attacks, with security and authentication
What is our primary use case?
To protect the web services, security, authentication; protect against any kind of attacks from external sites.
We have been using API Gateway for four years and we have huge class actions, like 600 parts per second, and we have not seen any issues as of now. It's stable.
What is most valuable?
Security.
We get a lot of class actions, payloads, which have real security requirements, like personal identification information. So we need to protect all of this information, make sure it is secure.
Also, we can handle the huge class actions we get from different clients.
How has it helped my organization?
It really benefits us a lot because, since we are maintaining financial information, personal identification information, we need to protect the customers' data as well as the clients' information. We can encrypt the payloads and decrypt the payloads and do SSL authentication. We can also store the files in the Amazon bucket with the encryption file.
What needs improvement?
We're integrating the cloud. I would like some more integration of cloud capabilities.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
Regarding stability, we have not seen any issues as of now. It's a more stable product.
What do I think about the scalability of the solution?
Scalability is very good.
How are customer service and technical support?
We haven't had any issues. It's more stable. We didn't even have to touch anything.
It's a more stable product and we have very good support from technical point of view, but not from a professional point of view. We have some issues with Profession Services. But technical are always good, they support us as quickly as they. They give us solutions for customers, which is really helpful.
Which solution did I use previously and why did I switch?
We were using an IBM product. We switched because we had some constraints, technical issues, support issues, and some other issues like use cases.
How was the initial setup?
I developed the PoC and then moved it to production.
The setup is not complex, and we got very good support from CA technical support and Professional Services. I felt the technical support was really good compared to the Professional Services.
Which other solutions did I evaluate?
We did evaluate other vendors but we finally chose API Gateway.
What other advice do I have?
In general when we are picking vendors, the most important criterion is support. When they can really help us we feel more confident.
I give it a 10 out of 10 compared to other products. I would definitely recommend CA API Gateway.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Java Developer/ Solution Architect at a financial services firm with 501-1,000 employees
It provides a simple way to create REST APIs and easy integration with REST and SOAP service. It requires a lot of specific coding for medium-complexity use cases.
Pros and Cons
- "It has its own language, which make it possible to design and implement the complete flow using existing services and databases, and to create and aggregate fine-and coarse-grained APIs."
- "I feel there is a lot to improve in terms of providing plug-and-play functionalities, as at the moment it requires a lot of coding in their specific language for implementing a medium-complexity use case."
What is most valuable?
It provides a simple way to create REST APIs. It provides easy integration with REST and SOAP services. It has its own language, which make it possible to design and implement the complete flow using existing services and databases, and to create and aggregate fine-and coarse-grained APIs.
How has it helped my organization?
We have used it as the top layer in physical infrastructure architecture and made that available to mobile, iPad and desktop applications. Basically, it worked as a single point of contact for all applications via HTTP protocol as a communication channel. Underneath, it is aggregating a plethora of REST and SOAP services and connections to LDAP, AuthMinder, RiskMinder and SiteMinder for authorisation and authentication.
With it, we provided an enterprise solution for authentication and authorisation for all internal and external application in a quick and efficient manner using existing SOAP and REST services.
What needs improvement?
I feel there is a lot to improve in terms of providing plug-and-play functionalities, as at the moment it requires a lot of coding in their specific language for implementing a medium-complexity use case. It needs to improve the user interface for logging and monitoring. There is no test framework for the APIs, which is a setback. And with respect to providing an end-to-end API management solution, where the API will be charged per usage from the client, configuration is not that easy and straightforward.
For how long have I used the solution?
I have used it for more than a year.
What was my experience with deployment of the solution?
We had a lot of deployment issues, as it does not provide seamless, continuous integration and deployment to different environments.
What do I think about the scalability of the solution?
Not really, Performance wise it is quite competitive .
How are customer service and technical support?
Customer Service:
Satisfactory
Technical Support:I would rate technical support as satisfactory.
Which solution did I use previously and why did I switch?
Previously, we chose to use CA-provided solutions (AuthMinder and RiskMinder), which includes (JSP-based) user interfaces. Also, because we have to make our own designs (RIA-JavaScript-based), that’s how it came into the picture.
How was the initial setup?
Initial setup wasn’t straightforward.
What about the implementation team?
We implemented it along with a vendor team. I would advise preparing an in-house team by providing it with a week or two of training, and then get an expert from CA for several months to provide the consultancy and solutions to the team and to resolve their issues.
What's my experience with pricing, setup cost, and licensing?
One of the reasons for choosing it was that we were already using CA products, such as SiteMinder. It provides easy integration with SiteMinder, and because both are CA products, we therefore expected better support.
Which other solutions did I evaluate?
Not really , as we were already using CA products like Siteminder , since layer 7 is also a CA product and provide seamless integration with the product thus we chose Layer 7 in first place .
What other advice do I have?
I would advise also evaluating Apigee API management if you are looking for an end-to-end API management solution. Otherwise, CA API Management is not a bad choice.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Practice Lead at a tech services company with 11-50 employees
The solution kits are customizable. We can implement micro-services architecture.
What is most valuable?
Although a lot of features come handy, the most usable feature is that solution kits are customizable. We were able to cater to a large variety of implementation and customizations with ease.
How has it helped my organization?
We have developed frameworks around this product set. It provides the ability to customize and has tremendous depth.
The frameworks are configuration driven, which gives the ability to implement micro-services architecture with ease and provides DevOps agility in terms of continuous deployment, etc.
What needs improvement?
The feature set is quite diverse and community driven, which is a good avenue to promote future features into this product.
The policy manager UI shows signs of aging, but it is not a must.
Policy manager is probably built using Java SWING, it has all the features, but loses some points on the look and feel, compared to some new generation IDEs.
It would be nice to see the PM revamped and some additional features added, such as step debugging for encapsulated assertions etc.
For how long have I used the solution?
I have been using CA API Management for five years.
What do I think about the stability of the solution?
We have not had any issues with stability.
What do I think about the scalability of the solution?
We have not had any issues with scalability.
How are customer service and technical support?
I would give technical support a rating of 10/10.
Which solution did I use previously and why did I switch?
We did have a previous solution, but the lack of a feature set, only cloud-based implementations, and lack of customizations drove us towards CA.
How was the initial setup?
The setup was very simple and straightforward.
What's my experience with pricing, setup cost, and licensing?
It is definitely competitively priced. Working with your local AM can help you achieve a pricing level that’s suitable to your needs.
It comes with many options, so do discuss your future roadmap with a CA Solution Strategist to advise you on the proper model.
Which other solutions did I evaluate?
We looked at Apigee, Mashery, IBM, MuleSoft, WSO2, and others.
What other advice do I have?
- The product is feature rich and can solve a myriad of use cases.
- We have noticed that building frameworks on the product set, with the help of a senior architect who drives the adoption early on, is a key. They can help create reference architecture for your organization that pays dividends in the end.
- Aim for CA certified resources or partners for a good quality solution.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Team Lead at a pharma/biotech company with 1,001-5,000 employees
We needed a way to secure our externally-facing services. This solution was a lot more lightweight and its security chops were more apparent.
Improvements to My Organization:
We needed a way to secure our externally-facing services. Layer 7 was a lot more lightweight and its security chops were more apparent. For deployment, it needed the ability to go with a VM image because it was not going to be on-premise. It was going to be in a cloud offering in front of our commerce spot.
Room for Improvement:
Because of our experience with our cloud-hosting provider's image requirements versus what CA provided them, I think an area of improvement would be additional form factors for virtualization.
Initial Setup:
There were some issues during the initial setup. Our cloud-hosting partner required certain things, such as ESXi hosts and images. They were very particular about what kind of image they wanted versus what kind of image CA provided. So what I think would be an improvement would be support for additional virtualized form factors.
Implementation Team:
CA helped with the architecture, the design, the implementation and it's in place but it's not actively being used because the backing system isn't there yet. I can't tell you qualitatively like, "Oh, yes, it's working very well." I don't know how it's working because nobody's using it. It's waiting for the system to be ready and operational. The implementation, though, was done very well.
Other Solutions Considered:
Layer 7 was top-of-class in the Gartner Magic Quadrant, Forrester, and all that stuff, so I did the selection process there and looked at a couple of different competitors.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Analyst at a retailer with 1,001-5,000 employees
It will fill a lot of the gaps where we are developing in new spaces, especially in mobile spaces, and I predict it's going to be adopted globally in the near future.
Valuable Features
Considering the various features of the API Management suite, the most obvious useful feature that we value the most is that it gives us more security, control and visibility over how our APIs are being used throughout our company and how our users are using it. It gives us more data and information so that we can target where to concentrate our resources a lot better.
The other thing is also it's in the right place at the right time. APIs are a huge thing right now especially with the mobile economy growing as rapidly as it is. The API gateway could not have come at a better time for us.
The UI on it is actually better than SiteMinder. It has a much more IDE type of feel to it.
Improvements to My Organization
The API Management suite for us is still fairly new as it's not as expanded as SiteMinder is. However, the potential for it to expand is still there. As an organization we can see that this is another one of those products that will be ubiquitous in the near future, just as SiteMinder is.
Organizationally speaking, it will fill a lot of the gaps where we are developing in new spaces, especially in mobile spaces, and it's going to be adopted globally in the near future in my prediction.
Room for Improvement
I don't have enough experience to say what I would like to see improved because I'm still building it into my repertoire right now.
I wouldn't say, however, that the setup is simple. It's mildly complex, but given the documentation and the linearity of it, it was fairly straightforward.
Deployment Issues
It deployed just fine.
Stability Issues
It's stable, lightweight, works as expected and we don't see any problems with it.
Scalability Issues
We can see that it will scale very easily as well. It handles traffic efficiently, no hiccups there, and we're happy with it.
Customer Service and Technical Support
No experience of technical support on API Management so far. However, if I may also add that the support team on it in terms of sales and product management from CA is excellent.
Initial Setup
API Management setup was very straightforward. I was involved with that, and the documentation was helpful.
Other Advice
The problem with API Management is it's solving a problem that not many people understand. If you look at the options in the market, there's not much. I would a to a it only advise to get it because it's actually very friendly in what it's trying to do in terms of UI. The learning curve is very short and it's something that you can rely on to work properly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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