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reviewer933219 - PeerSpot reviewer
IT manager at a university with 1,001-5,000 employees
Real User
Dec 6, 2020
Stable internet management and access but the scalability needs improvement
Pros and Cons
  • "For now, it's stable."
  • "It doesn't have the bonding capability feature."

What is our primary use case?

We are using this solution for internet management. We have approximately eight incoming ISP lines. All of the ISP lines go to the load balancer.

We use it for normal internet access.

What needs improvement?

It doesn't have the bonding capability feature.

I would like to see the bonding capability feature included and it should be easier to upgrade. The capacity that we currently have is 2G. 

If we could upgrade it using the same device, we could upgrade it twice without changing the hardware, that would be easier for us.

It should be scalable without changing the hardware.

For how long have I used the solution?

We have been using this solution for approximately six years.

We are using the same version that we have been using for the last six years.

What do I think about the stability of the solution?

For now, it's stable.

Buyer's Guide
LoadBalancer Enterprise
January 2026
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What do I think about the scalability of the solution?

Currently, it is not scalable. We have already reached our limit.

We were supposed to increase our capacity to four gigs, but now we are one gig. To upgrade, we would have to go with all new hardware.

We have approximately 2,000 users in our organization.

How are customer service and support?

So far, we have not had any problems.

Which solution did I use previously and why did I switch?

Previously, we did not use another solution. Loadbalancer.org is the only one that I have used.

What about the implementation team?

The installation was completed through our vendors.

The installation was easy, not very difficult. It is easy to install.

What other advice do I have?

We are planning to change to another load balancer with the bonding capability feature. 

I would recommend this solution to others, but it would be better if it had the bonding capability.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jonnathan Quijano - PeerSpot reviewer
Software Architect at a tech services company with 51-200 employees
Real User
Oct 30, 2022
Reliable, helpful support, and scalable
Pros and Cons
  • "The support we have received from Loadbalancer.org has been good."
  • "The interface from Loadbalancer.org should be improved."

What is our primary use case?

Loadbalancer.org is used in a bank. All the traffic we forward to the QA are being redirected to Loadbalancer.org. There are additional load balancers created through Microsoft Azure and the traffic is being forwarded there as an additional layer to Loadbalancer.org where we are only using IP addresses and reports.

What needs improvement?

The interface from Loadbalancer.org should be improved.

For how long have I used the solution?

I have been using Loadbalancer.org for a couple of months.

What do I think about the stability of the solution?

Loadbalancer.org is stable.

What do I think about the scalability of the solution?

The scalability of Loadbalancer.org has been fine since I have been using it.

We have approximately 10 IT staff utilizing this solution.

How are customer service and support?

The support we have received from Loadbalancer.org has been good.

I rate the support from Loadbalancer.org a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Loadbalancer.org is simple.

What about the implementation team?

We used a consultant for the implementation.

What other advice do I have?

We have approximately three engineers that do the maintenance of this solution.

I would recommend others to focus on the network and learn how the solution works fully and they should understand the concepts behind it.

I rate Loadbalancer.org an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
LoadBalancer Enterprise
January 2026
Learn what your peers think about LoadBalancer Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Network and Security Engineer at a logistics company with 1,001-5,000 employees
Real User
Feb 10, 2022
It performs well, with low latency, but it could use more rules management options for bots
Pros and Cons
  • "Loadbalancer is easy to use. It performs well, with low latency."
  • "I would like it if Loadbalancer had the ability to make rules for specific shared bots."

What is our primary use case?

We use Loadbalancer for balancing loads in our main application.

What is most valuable?

Loadbalancer is easy to use. It performs well, with low latency. 

What needs improvement?

I would like it if Loadbalancer had the ability to make rules for specific shared bots.

For how long have I used the solution?

I've been using Loadbalancer for about two years.

What do I think about the stability of the solution?

For us, for the company, this is stable. 

What do I think about the scalability of the solution?

You can scale up the core license at any time. It's not a big issue. You just add the license. And if we want to upgrade, we can install a new appliance or a new version then take the backup from the old one and deploy it to the new one. Currently, Loadbalancer is handling up to 10,000 decisions each day.

How are customer service and support?

I recommend paying for a support license. I opened one ticket because one service wasn't working. After that, we ran some diagnostics and determined that we needed to upgrade something, then we integrated everything on our side. We only had one case in a year, so Loadbalancer is good.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly subscription for Loadbalancer.

What other advice do I have?

I rate Loadbalancer.org seven out of 10. I would recommend Loadbalancer for some companies. It depends on the management. It needs to be a good fit for your business requirements. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Assistant Manager at a computer software company with 1,001-5,000 employees
Real User
May 20, 2020
Helps us to route the traffic to the available servers and protects the clusters
Pros and Cons
  • "It helps us to route the traffic to the available servers. If we didn't have Loadbalancer we would fail to set the end-user and it would cause a failure in the cluster."
  • "There are many features you can set in the backend of Loadbalancer. They should simplify the configuration. The administrator should be able to configure it more simply. How it is now, you can only configure it if you have a lot of experience."

What is most valuable?

It helps us to route the traffic to the available servers. If we didn't have Loadbalancer we would fail to set the end-user and it would cause a failure in the cluster. We protect the cluster with Loadbalancer. It checks all of the nodes in the backend, in the fabric. If you enable the monitor it will set an alarm in the server. When a user gets an application, this alarm alerts the user.

What needs improvement?

The configuration of Azure is a lot more simple than with Loadbalancer. It was very simple to configure it. There are many features you can set in the backend of Loadbalancer. They should simplify the configuration. The administrator should be able to configure it more simply. How it is now, you can only configure it if you have a lot of experience. 

For how long have I used the solution?

I have been using Loadbalancer for six months. 

What do I think about the stability of the solution?

So far we haven't had any bugs or glitches with Loadbalancer. 

How are customer service and technical support?

I haven't needed to contacted technical support yet. 

How was the initial setup?

The deployment took two to three hours. I did the deployment myself. 

What other advice do I have?

I would recommend this solution. It's a market leader. The admin should know the product well before configuring it. They need experience. 

I would rate it an eight out of ten. Not a ten out of ten because of the complex configuration. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
IT Manager at a recruiting/HR firm with 51-200 employees
Real User
Jul 31, 2018
SSL Layer 7 load balancing helps us run our line-of-business software
Pros and Cons
  • "The SSL Layer 7 load balancing is valuable."
  • "Originally we had some stability issues with it, so they replaced it with a new box and it's fine."

What is our primary use case?

Load-balancing a web application server. It's a requirement for the application which we're using, which is why we bought the hardware. It does its job. We don't touch it.

How has it helped my organization?

We couldn't use our line-of-business software without it. It sits in front of it and it just does its job. It's an unsung hero, I'm afraid. It just does what it does. It plods along everyday, and when it breaks, it gets fixed really quickly.

What is most valuable?

The SSL Layer 7 load balancing.

What needs improvement?

Obviously the simple ones like price. Make it cheaper, make it faster. Other than that, it's a spot-on product. It doesn't have any issues; no wishes or wants with it at all.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Originally we had some stability issues with it, so they replaced it with a new box and it's fine.

What do I think about the scalability of the solution?

It's basically as scalable as you want it to be. We're not using it at any great scale so unfortunately I can't really comment too much on it, but it's pretty scalable.

How is customer service and technical support?

The support is amazing. The product itself is pretty simple to be honest. It's the support which is the differentiator for the product. The company has an excellent support team, 24-hour support. It's excellent, second to none.

How was the initial setup?

Straightforward. I plugged it in and the guys did the rest. Just plug it in, give it an IP address, give it access, and it's done.

What was our ROI?

The appliances have not really had a measurable effect on our operating costs.

What's my experience with pricing, setup cost, and licensing?

Pricing is great. I couldn't really complain about it. It's all good. They're not the cheapest, not the most expensive, but I think value-wise, they're 100%. 

Which other solutions did I evaluate?

We evaluated a few beforehand, however Loadbalancer.org was the one which was recommended to us by our software providers. They just told us it was the best one for us, so that's why we chose it.

We evaluated KEMP, F5, and Windows Integrated Load Balancer.

What other advice do I have?

For what it is and what it does, it's not a very glamorous piece of kit. It's a load balancer, it takes the connection and decides where to put it, to another server or somewhere else. It's the speed at which it can do it and the fact that when it does go wrong - and obviously things do happen - how quickly and how well the company resolves it. Those are the two things which make us stick with and recommend it to anyone else. 

Most people, if they need a load balancer, they know that they need a load balancer. It's not something which you can just say, "Oh yeah, I was talking to the guy in the pub, and he said, 'Oh you really need to get one of these.'" It's quite a very specific requirement to have one. But if anyone does need one, absolutely, it's bang on.

Give it a go. They're great.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user756618 - PeerSpot reviewer
Owner at a tech services company with self employed
User
Mar 19, 2018
One of the best technical support teams that I have worked with, and it is 24/7

What is our primary use case?

The Loadbalancer.org appliance sits directly behind our firewall, terminates all of our SSL/HTTP traffic and then directs it to the backend servers depending on the requested service.

How has it helped my organization?

This has allowed us to use multiple NATD back end web servers with one single public IP Address and different domain names whilst keeping our services up and running.

What is most valuable?

SSL Termination with Server Name Indicator option to a Layer 7 back end web farm which allows the client IP address to still be passed.

What needs improvement?

HTTP API would be really helpful, but they do have a command line api which is used over a SSH connection

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We have not, as of yet, had any issues with the stability of the units.

What do I think about the scalability of the solution?

We have not had any problems with scalability.

How are customer service and technical support?

Customer Service:

The customer service and tech team are basically the same within Loadbalancer.org.

Technical Support:

The technical support at Loadbalancer.org is possibly one of the best that I have had to deal with and it is 24/7, too. They do not always know the answer right away, but you can be sure that they will support you through to a working solution.

Which solution did I use previously and why did I switch?

HAProxy, we needed a maintenance and the support agreement as we were outgrowing our in-house knowledge.

How was the initial setup?

The basic setup of the unit was straightforward. Once services are up and running, you can then change some of the advanced settings, which are not shown to start with.

What's my experience with pricing, setup cost, and licensing?

The cost of the hardware units was talked over with the sales team, who then helped to ensure that we had the correct unit size and support cost at the start of the project. We have since upgraded our license and this was just the difference between the original and the new license.

Which other solutions did I evaluate?

We also looked at Kemp. Before this, we were using an in-house version of HAProxy, but ended up needing support.

What other advice do I have?

The Loadbalancer.org product has helped reduce our tech teams time on manual maintenance of our load balancer and the development of the product is ever evolving.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systems Programmer at a energy/utilities company with 501-1,000 employees
Real User
Mar 14, 2018
Their pricing scheme is easy and inexpensive
Pros and Cons
  • "We now get notifications when pool members go down, and we eliminate our downtime by not sending traffic to downed pool members.​"
  • "​I would like a notification when a new version of the software is available. They told me to sign up for their newsletter, but I have not received any notification for a newer software version.​"

What is our primary use case?

We load balance our customer billing and information system, as well as our Exchange services with it.

How has it helped my organization?

We had a requirement for these applications to be load balanced. Without a dedicated load balancer, we would have had to use a Round Robin DNS, which does not have any health checking, notifications, etc. We now get notifications when pool members go down, and we eliminate our downtime by not sending traffic to downed pool members.

What is most valuable?

A load balancer is a load balancer, in terms of functionality. I need the interface to be easy to use for my team members who have not spent hours working on it, so I am not the only person who can operate it.

What needs improvement?

I would like a notification when a new version of the software is available. They told me to sign up for their newsletter, but I have not received any notification for a newer software version.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

Not yet.

How are customer service and technical support?

Their technical support is one of the best experiences that I have ever had. We have even had a need for custom health checks, and they have really risen to the challenge.

Which solution did I use previously and why did I switch?

We have used F5 in the past. They are incredibly fantastic, but they are so expensive. We went with LoadBalancer.org because we did not need the bells and whistles of F5. Also, we did not want to pay the premium price.

How was the initial setup?

For someone who has never set up load balancers before, I can attest that if you familiarize yourself with the concepts of load balancing (and their documentation lays out these concepts very well), you can set up one of these in a matter of an hour. It really is an easy process.

What was our ROI?

Since the load balancer appliances are comparatively inexpensive, I imagine they have given us ROI. We paid significantly less for these than we would have for their competitors. However, since the systems we load balance were new systems, it is hard to measure the ROI. 

It filled a requirement for our project, and it did so at lesser cost than their competitors.

What's my experience with pricing, setup cost, and licensing?

It is inexpensive, and even their “unlimited” version, the VA MAX is still far cheaper than competitors. I love that they do not price on some arbitrary throughput rating where you are guessing at what the load balancer is going to handle. These guys make their pricing scheme really easy.

Which other solutions did I evaluate?

We proceeded a long way down the road with F5, then decided to go a different direction shortly before the production environment was built.

What other advice do I have?

For load balancers, these guys are perfect. If you need a lot more bells and whistles, you may need a more expensive product. Tell the sales guys at Loadbalancer.org your needs, but do your research. Set up a trial device. Make sure you do not need a more full-featured product. Loadbalancer.org is improving their product all the time, but know what you are getting into.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
TeamLead31d2 - PeerSpot reviewer
Team Lead Healthcare IT
Real User
Mar 8, 2018
The load balancers have an easy installation and a relatively simple, easy user interface to use
Pros and Cons
  • "With basic network knowledge, our required system functionality can be configured and maintained.​"
  • "The load balancers have an easy installation and a relatively simple, easy user interface to use."
  • "Possibly a more graphical overview page (with colors) to give a two second overview to see if everything is working fine."
  • "​The automatic refresh of the System Overview webpage: It sometimes has an extra webpage reload (after a change) before you see it is executed. This can be confusing."

What is our primary use case?

We are a supplier of medical healthcare IT solutions with a focus on radiology departments. We use it to create a redundant solution with automatic failover.

We use the hardware and the software version of the Loadbalancer.org product line.

What is most valuable?

The load balancers have an easy installation and a relatively simple, easy user interface to use, which is valuable because it is not the core business of our engineers to configure network devices. With basic network knowledge, our required system functionality can be configured and maintained.

What needs improvement?

The automatic refresh of the System Overview webpage: It sometimes has an extra webpage reload (after a change) before you see it is executed. This can be confusing.

Also, possibly a more graphical overview page (with colors) to give a two second overview to see if everything is working fine.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Not so far. It seems to be very stable. In the past, we had issues with the Secure Digital (SD) cards which got corrupted and prevented the system to restart. I think this is better with the new line.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Their technical support is very supportive and knowledgeable.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

The initial setup was straightforward.

Which other solutions did I evaluate?

I do not know if my company evaluated other solutions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free LoadBalancer Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free LoadBalancer Enterprise Report and get advice and tips from experienced pros sharing their opinions.