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Founder at Druansh
Real User
May 8, 2023
Globally distributed multi-model database service and robust stability
Pros and Cons
  • "It's highly scalable and supports consistency, security, and multiple security options."
  • "The biggest problem is the learning curve and other database services like RDS."

What is our primary use case?

Microsoft Azure Cosmos DB can be used for various purposes. The query language used for Cosmos DB is very similar to SQL, which gives it an advantage. It's a globally distributed multi-model database service, meaning it supports multiple data models, including documents, key-value pairs, graphs, and time series data models.

It's highly scalable and supports consistency, security, and multiple security options, such as REST and transit encryption. It also provides automatic support for these options. These are some top-level benefits of using Cosmos DB, making it a highly versatile and useful tool.

What is most valuable?

The multi-model database is the most valuable feature. 

What needs improvement?

One thing that concerns me is the cost, especially for smaller workloads. Cosmos DB is a little more expensive than other database services, particularly if you have tight-traffic models. However, it does have a few advantages, such as being a multi-model database. The biggest problem is the learning curve and other database services like RDS. 

Additionally, advanced analytics capabilities like real-time analytics and machine learning are not embedded in Cosmos DB. Vendor lock-in is a big concern. Cosmos DB is a proprietary database service offered by Microsoft that might not be compatible with other databases. 

For how long have I used the solution?

I have been using this solution for three years. I am using the latest version.

Buyer's Guide
Microsoft Azure Cosmos DB
April 2026
Learn what your peers think about Microsoft Azure Cosmos DB. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
894,738 professionals have used our research since 2012.

What do I think about the stability of the solution?

From a stability perspective, it's a pretty robust solution designed to offer high availability and fault tolerance. It provides multiple levels of redundancy and automatic failover to ensure data availability and reliability. 

What do I think about the scalability of the solution?

It is a scalable solution and has built-in backup and recovery capabilities. We developed it for one of our clients with around 20-25 users.

How are customer service and support?

When compared to other cloud platforms like GCP and AWS, I think Microsoft needs to work on its tech support.

How was the initial setup?

There is some learning curve associated with this software. It becomes relatively easy to implement if you have an expert to work with. 

The deployment process and maintenance depend on the size of the product and what you're trying to migrate. Generally, one cloud solution architect and one big data developer with Azure experience should be sufficient.

What was our ROI?

We could see an ROI. The whole idea of migrating to the cloud was for a better ROI, and we can see that now that the customer has moved to the cloud.

What's my experience with pricing, setup cost, and licensing?

As your data grows, the licensing cost can be expensive.

What other advice do I have?

If your existing infrastructure already uses Microsoft services or is more of a Microsoft-dependent solution, it's best to be on Microsoft Azure cloud. This is because it integrates very well, and there is a smooth integration with other Microsoft products that are already running on our products. 

You can also leverage some of your existing licenses, saving you a lot of costs when you move to the cloud. That's one solution I would suggest for anyone who is moving from on-premise to the cloud. 

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Engineer at a tech services company with 51-200 employees
Real User
Jan 4, 2023
It's easy to setup and the support is good, but it's costly and hard to find people who know this solution
Pros and Cons
  • "rate Azure support nine out of 10. They respond quickly and will help you manage costs. However, they mainly give you an overview of the issue, so they'll never have an in-depth idea of what you're doing. They aren't the owners of our product, so they don't know much about it, but they can ask you generally: What are you doing? Are you doing too many updates? How can we reduce the cost?"
  • "I don't think Cosmos DB has improved our organization. People are using it, but I'm not sure it's the best solution. For one, it's costly. Also, there are other issues with it. You cannot get all the records simultaneously. You can only get it in chunks of 1,500 maximum."

What is our primary use case?

I work for a retail company that uses Cosmos DB internally for access management. You have a graph with a hierarchal model that goes from owner to manager to assistant manager to employee, etc., and you provide access based on this hierarchy. Our workshop manager uses Cosmos DB to track requests for access and who needs to approve them. 

Employees who want to access specific resources will submit a request, and the application owners will approve it. Within the applications, there are often multiple levels of access. So the owner of those processes or files must authorize access. We have nearly 500 users. The security and access management teams mostly use Cosmos DB. 

The company is considering a switch, but that might take many years. Many others have switched and will continue to switch to other solutions. However, after you've invested a couple of years into it, it becomes more challenging because you need to rewrite many things. 

How has it helped my organization?

I don't think Cosmos DB has improved our organization. People are using it, but I'm not sure it's the best solution. For one, it's costly. Also, there are other issues with it. You cannot get all the records simultaneously. You can only get it in chunks of 1,500 maximum.

What is most valuable?

Cosmos DB is a graph database. I could see the advantages when we implemented it because it didn't have much competition. MongoDB was doing it, but it wasn't a popular solution for graphs, structures, and hierarchy. The only competitor was Neo4j.

For how long have I used the solution?

I have been using Cosmos DB for nearly a year.

What do I think about the stability of the solution?

I rate Azure Cosmos DB eight out of 10 for stability if you allocate the necessary resource units. It is based on the concept of a resource unit. There are three settings: auto, manual, and another one I can't remember. You can manually set a limit on what goes to the resource unit during a specified time. or it will automatically send and continuously increase. 

This can create some instability. For example, if I limit my resources to 30,000 RUs, I expect to consume, but if the load is higher, it will fail and continue to fail. I will get an error that says, "Too many requests."

If you set it to "auto," you'll have to pay for it. You can adjust the limit, but it will not automatically do it. It requires someone who can think in terms of RUs, not the other databases we usually use. The person should always think in terms of resource units because you're paying for each resource unit. It isn't simply writing queries and pulling the details from the database. That is a steep learning curve. Many assume Cosmos DB is like any other NoSQL or graph DB. 

What do I think about the scalability of the solution?

Cosmos DB is scalable, but there are some limitations on the amount of data you can hold in this partition. I think the maximum is 50 GB. That is a lot of data, so it is scalable, but there is a limit. It isn't infinite. Only 99 partitions are allowed with 50 GB each, then the maximum amount of data is under 5,000 GB.

However, it isn't simple because you need to define each record. You have to decide which partition the records should go to. Suppose I have 100 GB of similar records and want to put them in one partition. That isn't possible. 

How are customer service and support?

I rate Azure support nine out of 10. They respond quickly and will help you manage costs. However, they mainly give you an overview of the issue, so they'll never have an in-depth idea of what you're doing. They aren't the owners of our product, so they don't know much about it, but they can ask you generally: What are you doing? Are you doing too many updates? How can we reduce the cost? 

They usually make common suggestions, but so few technical people understand Cosmos DB, and they will be costly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used multiple NoSQL databases. The most common is Neo4j, but people also use MongoDB, which is a little easier. You have optimization and all those features there.

How was the initial setup?

I rate Cosmos DB nine out of 10 for ease of setup. The setup is easy, but backing Cosmos DB takes a little more work. It isn't difficult, but you have to raise a request to Azure support. It isn't in your control. The documentation is good enough that most application developers can handle it by following the steps in the documents.

We did it in-house. Two developers should be more than enough. One person could do it alone, but it's always good to have an extra person to verify that your actions are correct. After deployment, it doesn't require any maintenance. When you want to make a copy, you submit a request to the support team and within 24 hours. 

What was our ROI?

We haven't seen a return. You could benefit from this, but few engineers know how to use it correctly, so that's a problem. It depends on the company. I believe only large organizations can afford it. 

You also should be ready to invest in developers because it has a considerable learning curve. In other databases, you have something called "data cutover." You can change the whole concept of your data to make it more efficient. That is not possible in Cosmos DB. It's too big and will take years to change, whereas that might take you only two or three days in other databases.

For example, let's say you are paying a hypothetical amount for a mistake you made. We'll say it's $1,000. After a couple of years, you realize that you will only need to pay $200 after fixing that mistake, but it will require too many changes in multiple places to fix that error. You might need to discard your old solutions entirely, and it takes years to rewrite everything. Cosmos DB isn't going to reduce the number of people. Conversely, it's going to increase problems and create more confusion.

What's my experience with pricing, setup cost, and licensing?

I rate Cosmos DB one out of 10 for affordability. It was expensive. We pay almost $1,000 daily to use it. It doesn't work traditionally — it works on resource units — so it's costly. It's a graph DB, which has advantages and disadvantages. Neo4j and MongoDB do the same thing, so it depends on your environment and costs.

There are also issues with how you design it. You cannot create the traditional way like you would in other databases or graph databases. Typically, you would pay a fixed subscription yearly. With Cosmos DB, you pay monthly based on the source unit. That's what is expensive. 

It's harder to find designers and developers based on that. Many solution architects will set something up using the traditional way of thinking. Once you start using it expensively, it's challenging to change that. You end up with millions of records, so it's impossible to change all of them. 

Which other solutions did I evaluate?

We are considering changing from Cosmos DB to MongoDB.

What other advice do I have?

I rate Azure Cosmos DB six out of 10. I wouldn't recommend it. I suggest using other products like Neo4j and MongoDB. If you must use it, you should hire an expert who understands how to design the tables, indexing, and partition keys. The setup is effortless, but how will you write the code? It should be predetermined.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure Cosmos DB
April 2026
Learn what your peers think about Microsoft Azure Cosmos DB. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
894,738 professionals have used our research since 2012.
it_user1397901 - PeerSpot reviewer
Principal Engineer at a tech services company with 201-500 employees
Real User
Jan 1, 2023
Read capacity is very fast and pricing scales automatically based on use
Pros and Cons
  • "The solution's read capacity and write access functions are very fast so users don't have to wait when fetching or displaying data on a screen."
  • "The solution cannot join two databases like Oracle or SQL Server."

What is our primary use case?

Our company uses the solution to develop a certain sort of products for our internal companies. We have some child or franchise companies and are developing software for them. 

We use the solution where transactions display to provide views or reports for the console. We also use the solution for an online learning application or portal. 

We have 20,000 to 30,000 users across multiple products, franchise companies, and customers at the backend. Centralized data is global and accessed from all over the world including India, the US, South America, and Asia. 

We have several new projects with the same backend, so our user volume will definitely increase day by day. 

What is most valuable?

The solution's read capacity and write access functions are very fast so users don't have to wait when fetching or displaying data on a screen. The main feature of an application is how it behaves toward the user. Users get uncomfortable when having to wait a long time. The solution's high-value data processing helps application performance data. 

The solution easily integrates with the Microsoft cloud and other Microsoft products like Azure Active Directory. We use cloud storage for databases so this integration is very beneficial. 

What needs improvement?

The solution cannot join two databases like Oracle or SQL Server. Joins have to be done programmatically through our sysHUB. We use .NET code so need the middleware to join databases. 

There are certain restrictions for inner classes or employee roles. 

Data retrieval is slightly more difficult than in SQL Server or other SQL databases. 

Documentation needs some improvement to help end users. Documentation for joining includes some generic or peculiar cases but needs to be more comprehensive. It should lay out how to join databases and what procedures to use. 

For how long have I used the solution?

I have been using the solution for more than three years. 

What do I think about the stability of the solution?

The solution is stable. We haven't received news of any issues with platforms.

Stability is rated a nine out of ten. 

What do I think about the scalability of the solution?

There are a lot of things we still have to fight out such as joining databases. Most probably for the high-transactional use cases, the solution cannot be used at all. 

Currently, scalability is a seven out of ten. 

How are customer service and support?

Our infrastructure team handles all communication with support and reports that they are good. We have a premium account with Microsoft so support always helps us. 

Which solution did I use previously and why did I switch?

From 2009 to 2018, we used Oracle at our company. We switched to the solution for various projects due to the needs of users. We needed a product that met our business and users' requirements with the lowest cost possible.

How was the initial setup?

The setup is very easy so I rate it a nine out of ten. 

In the initial days in 2018, setup was uncertain and coding was needed from our side. Now, we use the library to access the database or read and write. Things become so much easier over time. 

What about the implementation team?

Two members of our core infrastructure team handle all implementations. 

On average, deployments take three to five hours. We have to deploy the DevOps side and the data backup. If we consider all things, deployments hardly take a full day. 

The solution doesn't require any ongoing maintenance. 

What was our ROI?

Obviously, we want to be on the profit side as a business or we can't grow. Money and usability are the most important things for us. 

The solution has already realized some ROI. The pay-as-you-go usage methodology helps us because it saves money. 

At this point, I rate ROI a six out of ten. 

What's my experience with pricing, setup cost, and licensing?

Pricing is one of the solution's main features because it is based on usage, scales automatically, and is not too costly. As usage scales up or down, the price moves accordingly. 

For example, we might have 30,000 users and the requirement is high so the solution automatically scales up. If the requirement lowers because the application isn't being used all the time, then the usage automatically grades down and so do our costs. 

Technical support is included as a free service.

I rate pricing a seven out of ten.

Which other solutions did I evaluate?

We still use Oracle for some projects but it is costly to acquire. 

We are using SQL Server for an ongoing project. 

The solution is less expensive than Oracle, especially with all of our DLLs. It is easier to work on from a developer's perspective and we realize a good cost savings. 

We choose the best database based on a customer's budget and need. 

What other advice do I have?

Everyone can use the solution where the database hits or the transactional data is placed. 

The solution is not a good fit for companies in the banking industry who have a high volume of transactions every second. The solution always needs a proper SQL database like Oracle.

Companies with non-transactional applications must use the solution because it helps users and achieves a lot of success in terms database costs.

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
Real User
Top 10
Apr 16, 2024
Easy to handle and provides pretty good processing
Pros and Cons
  • "From a global distribution perspective, Microsoft Azure Cosmos DB is good and easy to handle."
  • "The solution’s pricing could be improved."

What is our primary use case?

We are streaming some data from Azure Stream Analytics, which will be stored in Microsoft Azure Cosmos DB. Our application will be taken from Microsoft Azure Cosmos DB.

What is most valuable?

The solution's most valuable feature is its global distribution. We work globally and currently have Azure operating in fire regions. From a global distribution perspective, Microsoft Azure Cosmos DB is good and easy to handle. Since Microsoft handles the solution's main operation, we don't have many headaches regarding its operation.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using Microsoft Azure Cosmos DB for more than 2 years.

What do I think about the stability of the solution?

Microsoft Azure Cosmos DB is a stable solution.

How are customer service and support?

I got instant technical support from Microsoft during an outage issue.

How would you rate customer service and support?

Positive

How was the initial setup?

We use Terraform scripts for the initial setup of the solution, which doesn't take much time.

What about the implementation team?

We implemented the solution through an in-house team. We select which region to host Microsoft Azure Cosmos DB based on the resource group. We use Terraform scripts in the deployment process. We create a database and a document inside the database.

What other advice do I have?

The solution is pretty good in terms of support, but we have some pricing issues with it. We are currently evaluating MongoDB and Apache Cassandra. Apart from the pricing, we didn't face any issues with the solution. We once faced an outage issue with Microsoft Azure Cosmos DB because some back-end updates from Microsoft changed the settings.

Microsoft Azure Cosmos DB is a cloud-based solution. Based on our experience, the solution is pretty good because we operate in multiple regions. There will be a lot of machines sending IoT data, dashboards, and alarm messages. Customers need to be updated simultaneously, which should not take much time. The solution's processing is pretty good.

I would recommend the solution to other users. The solution's usage is pretty good, but users should be careful about the IO threshold value, which is a little bit high.

Overall, I rate the solution eight and a half out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Joseph Andiwo - PeerSpot reviewer
Joseph AndiwoPrivate Wealth Advisor & Head of Secretariat at a financial services firm with 51-200 employees
Top 5Real User

Nice read. This is very insightful.

Technical Architect at LTI - Larsen & Toubro Infotech
Real User
Aug 14, 2023
Is quite flexible and offers a complete concentration on coding
Pros and Cons
  • "It is non-SQL and helps to manage and manipulate data from the coding, rather than direct data and complex queries."
  • "I have been a devoted Microsoft fan, but Redis DB's memory caching capabilities are really making progress. Even if Cosmos DB is continuously improving and is quite advanced in the field of internal memory optimization, I would still recommend Redis DB to a customer."

What is our primary use case?

We handle JSON data and it is compatible with Microsoft Azure Cosmos DB

What is most valuable?

I have found Microsoft Azure Cosmos DB different from other SQL databases like RDBMS. It is non-SQL and helps to manage and manipulate data from the coding, rather than direct data and complex queries. It is quite flexible and offers a complete concentration on the coding part only. Even if one lacks expertise in complex queries, JSON and Microsoft Azure Cosmos DB are quite compatible with each other and makes the database options more enhanced and easy to operate. The additional SQL features allow you to go to Azure's portal and get the queries solved. 

What needs improvement?

I have been a devoted Microsoft fan, but Redis DB's memory caching capabilities are really making progress. Even if Cosmos DB is continuously improving and is quite advanced in the field of internal memory optimization, I would still recommend Redis DB to a customer. My dilemma still lies in the price of both solutions. I believe if Redis DB is superior and pricier than Cosmos DB, customers will be reluctant to use Redis DB.  

Memory streaming and various optimizations contribute to higher costs but also increased speed. Currently, there's nothing specific I can pinpoint that needs to be added – I haven't made any purchases yet. However, I am inclined to recommend working with it. 

For how long have I used the solution?

I have worked with Microsoft Azure Cosmos DB for one year.

What do I think about the stability of the solution?

It is a stable solution. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate the scalability a nine out of ten. 

How are customer service and support?

We haven’t faced any issues that would make us contact service support or raise tickets

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup is easy. The deployment took almost one day. We migrated the services from the CRM system, converted them into JSON, and deployed it. I would rate the initial setup an eight out of ten. 

What other advice do I have?

If a customer needs to store JSON data, and the solution doesn't require complex structure and reporting like BI reports and RDBMS, opting for a NoSQL database could be ideal. NoSQL databases are suitable when data isn't structured in a relational manner and when extensive normalization isn't a priority. For efficiently handling JSON data for UI purposes or other needs, a NoSQL database like Cosmos DB is the way to go.

However, in the NoSQL landscape, various options like Redis DB, CouchDB, MongoDB, and Cosmos DB exist. If a preference leans towards Microsoft technologies, then Cosmos DB becomes a logical choice. Comparing Cosmos DB with alternatives like Redis DB is advisable before making a final decision. Thus, my typical recommendation involves considering these factors.

I would Cosmos DB a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
RodrigoGalhardo - PeerSpot reviewer
CTO at Kultua
Real User
Jun 11, 2023
An application with great velocity to make queries
Pros and Cons
  • "The best feature is the velocity to make a query."
  • "A further simple application is required for Brazil."

What is our primary use case?

I use Cosmos DB for geolocation identification.

If you pass by a market on the street, it sends me your location. My application will then send you a personalized notification about relevant products you can buy at the market.

What is most valuable?

The best feature is the velocity of making queries. 

What needs improvement?

I would like to see better documentation for this solution. 

The pricing of the solution should be reduced. 

For how long have I used the solution?

I have been using Cosmos DB for one year. 

What do I think about the stability of the solution?

I would rate stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate scalability a five out of ten. 

How are customer service and support?

I would rate technical support a ten out of ten. 

How was the initial setup?

The initial setup is straightforward. It's very easy to start a function or application with Azure

What's my experience with pricing, setup cost, and licensing?

The solution is very expensive. 

What other advice do I have?

I would overall rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Raed Gharzeddine - PeerSpot reviewer
Technical advisor and software architect at Technical advisor and software architect
Real User
Dec 23, 2022
Provides auto-scalability and is a multimodal NoSQL database
Pros and Cons
  • "One of the nice features is the ability to auto-scale"
  • "I hope they improve the service. Before last year, improvements on Cosmos DB were very slow."

What is our primary use case?

We use different Azure services in the development of our solutions. Some of the services we use are Azure Cognitive Services, ADB2C, and SignalR.

For most of the solutions, we use a mixture of Azure SQL Database and Cosmos DB. We use Cosmos DB when the data size is huge, and we need to scale.

Currently, only two people in my organization are working on this solution: one developer and myself. In the future, I think once the system gets deployed, we will have thousands of users. 

What is most valuable?

Cosmos DB solves certain problems that relational databases cannot handle. It's a multimodal NoSQL database, and it's very scalable. One of the nice features is the ability to auto-scale, plus Cosmos DB's API is easy to use. 

What needs improvement?

I hope they improve the service. Before last year, improvements on Cosmos DB were very slow. I didn't see many changes in the functionality.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

I would rate the stability as nine out of ten.

What do I think about the scalability of the solution?

It's very scalable and fast.

How are customer service and support?

I had developer support with Microsoft Azure. I faced a problem a few years ago, and they helped me solve it.

How would you rate customer service and support?

Positive

How was the initial setup?

It's very easy to set up Cosmos DB. First, you decide what type of API to use, like SQL, Graph, etc., or if you want support for MongoDB or Cassandra APIs. I usually use SQL API. Once you choose the type of API, you create an account and a database. Then you create containers, and you can easily write queries.

What was our ROI?

I believe there will be a return on investment because using cloud solutions will remove all capital expenses. Cosmos DB's auto-scaling options minimize the cost. Choosing "pay as you go" services cuts costs especially when users are not using the system.

What's my experience with pricing, setup cost, and licensing?

I hope Microsoft lowers the cost further.

Which other solutions did I evaluate?

We evaluated MongoDB and Cassandra, 

What other advice do I have?

I would rate this solution as eight out of ten.

The APIs are improving and are easy to use. It is easy to set up a new database, and the auto scalability and support for different models are good features.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Associate Principal - Cloud Solutions at Apexon
Real User
Dec 12, 2022
Provides a holistic solution when it comes to security, monitoring and access control, making it a go-to database
Pros and Cons
  • "Cosmos DB makes life easier because if we want to use Mongo-type data, or Cassandra-type data, or maybe even just a simple cable storage-type data, then graph, there are multiple ways to do this."
  • "I would like to see Cosmos DB introduce a feature that would convert machine language to human-readable queries."

What is our primary use case?

At the end of the day, Cosmos DB is a database. It is a wrapper over different APIs.

We use Cosmos DB both internally and with our customers. Our internal use is quite extensive. The usage with our customers depends on whether it is an approved technology within their ecosystem.

Because Cosmos DB uses multiple APIs, it is the go-to database for us internally.

What is most valuable?

Cosmos DB makes life easier because if we want to use Mongo-type data, or Cassandra-type data, or maybe even just a simple cable storage-type data, then graph, there are multiple ways to do this. With Cosmos DB, we can put together a holistic solution when it comes to Azure security policies, Azure Monitor, and access control.

What needs improvement?

By design, Microsoft Azure Cosmos DB provides multiple APIs. You have to decide where to write to. Will you write to Excel, Word, PPT, or OneNote? You have to do the homework properly. If there is no tool, then there will be no provision, then there is no database.

I would like to see Cosmos DB introduce a feature that would convert machine language to human-readable queries. For example, if we want to generate a simple diagram that shows the relationship between devices and how frequently have they failed at various locations, we have to consider that the IoT data that is put into Cosmos DB, called byte codes, is not readable to humans. This is a machine language type of data. So when we push that type of data it looks like gibberish, because it is not meant for us, meaning we can't write a normal query. We have been asking for years for them to work with the IoT partner to provide a feature to convert the machine language to readable human queries.

For how long have I used the solution?

I have been using Microsoft Azure Cosmos DB for three years.

What do I think about the stability of the solution?

The solution is stable. I would give it a five out of five for reliability.

What do I think about the scalability of the solution?

The architectural decisions will tell you how the scaling will happen. 

Scalability is based on the requirements that are set. Configuration decisions can be implemented pretty fast, so the solution scales well. We are predominantly in the US and India, so it is easy to decide which geographies we need to have and which data we need to synchronize. 

For some of our customers, there are data residency rules like the UAE for example, where patient data must stay within the UAE, making it only one geography. When this is the case, we go for multiple replicas. 

Internally, we have more than 150 developers who use Cosmos DB. Overall, the scalability of the solution is a five out of five.

How are customer service and support?

Product support is pretty good. They have a very good roadmap and the team provides regular patches and regular service updates, and they have a very good release plan.

Microsoft's technical support is good, I rate it a five out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup depends on the type of setup you require. You have to design it properly. The architects need to do some homework to ensure the purpose and the requirements are clear. There are many design decisions that must be made first. Once those decisions are made, the initial setup is quite easy. 

Deployment of the solution was completed within a week.

Overall, I would give the solution a four out of five for ease of setup.

What about the implementation team?

The deployment of Cosmos DB was completed internally, we managed it ourselves.

What was our ROI?

The cost is intricate, the calculator is complex because the cloud is all about counting every penny. It may look like small numbers, $0.001 per GB per day, but when we are talking of terabytes of data per day and the numbers will stack up. One month, we had over 500 terabytes. That's why you need a database expert to design it carefully and spend ample time number crunching. If done properly, the ROI will be good.

I would rate Cosmos DB a four out of five in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

Cosmos DB is expensive compared to any virtual machine based on conventional RDBMS like MySQL or PostgreSQL. The reason it is expensive is that it is scalable, reliable and there is no latency. So while Cosmos DB is considered expensive, what a lot of people miss is that the cost includes reliability, scalability, and responsiveness.

Cost also depends on the number of databases, number of replica locations, synchronization, number of queries per minute, and storage. Every client will have a different usage pattern. 

Overall, I would rate Cosmos DB a three out of five in terms of affordability. It is easy to over-provision, and it is easy to under-provision the solution.

Which other solutions did I evaluate?

Prior to choosing Microsoft Azure Cosmos DB, we did try other tools extensively. Because we have servers, we tried MongoDB, SQL Server, MySQL, and PostgreSQL. We settled on Cosmos DB internally because we didn't want to go for machines and trojaning. We wanted to adopt a platform as a service.  

Cost also ended up being a driving factor.

What other advice do I have?

Overall, I would rate Microsoft Azure Cosmos DB a 10 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Gold Partners
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Buyer's Guide
Download our free Microsoft Azure Cosmos DB Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Microsoft Azure Cosmos DB Report and get advice and tips from experienced pros sharing their opinions.