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reviewer1386096 - PeerSpot reviewer
Assistant Manager IT at a educational organization with 1,001-5,000 employees
Real User
Good performance, reliable, and offers effective ransomware protection
Pros and Cons
  • "The most valuable feature is ransomware protection, which can detect malicious activity from IPs or a malicious payload in DLLs, or other things that can corrupt the system."
  • "The file scanning has room for improvement. Many people use macros within their files, so there should be a mechanism that helps us to scan them for malicious payloads."

What is our primary use case?

We use Microsoft Defender Antivirus to scan for malicious payloads that may come in files, emails, a USB drive, or another type of external drive. It helps us to identify any malicious load that could compromise the security of any of our systems.

We are in a decentralized environment. We have multiple offices but they are not connected physically. The offices are directly managed from the internet.

We have a mixed environment with Linux and Windows machines.

We operate in the educational sector.

How has it helped my organization?

We have not fully considered how this product affects our overall security posture, although this is because we have not yet explored all of the features. Once we have all of our offices connected, it is something that we will be looking into. At this point, it does not affect all of our machines. On a scale from one to five, I would rate our security posture a four.

What is most valuable?

The most valuable feature is ransomware protection, which can detect malicious activity from IPs or a malicious payload in DLLs, or other things that can corrupt the system.

The performance is good. Usually, end-users complain that whenever background or real-time scanning is done, the effects are felt as there is a slowdown in the system. This is not the case with Microsoft Defender.

What needs improvement?

The file scanning has room for improvement. Many people use macros within their files, so there should be a mechanism that helps us to scan them for malicious payloads.

If there is a Word file then it is able to scan it, but if there is a malicious payload within its signature then it will not be detected. Deep packet scanning must be used to improve the overall product.

Buyer's Guide
Microsoft Defender for Endpoint
June 2025
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.

For how long have I used the solution?

We have been using Microsoft Defender Antivirus since we upgraded to Windows 10 from Windows 8.

What do I think about the stability of the solution?

This is a stable product. We have been using the standard version for a long time and it hasn't negatively affected our environment. Generally speaking, it is reliable.

What do I think about the scalability of the solution?

Microsoft is actively working on this product and I think that it is becoming more scalable, day by day. For example, prior to Windows 10, there was no ransomware support. Now, it comes with Windows 20S2 and Windows 20H1.

With our decentralized environment, I don't know the exact number of users or devices that we have. However, I can say that there are more than 500 devices being protected by this solution.

Most of the machines in our environment are in areas that don't have internet access. This is because they are stationed in remote areas of the country. This means that we need to use USB drives to update the machines manually. Given the number of devices and that the management is done manually at this time, it is pretty painful for our IT people.

How are customer service and support?

We have not purchased support for this product, although, for most products, we usually do have it. To this point, it hasn't been required.

Which solution did I use previously and why did I switch?

When we were running older operating systems including Windows XP and Windows Vista, we had a Symantec Endpoint solution. We had that for a long time but we opted out. After that, we used McAfee and other antivirus products. However, since Windows 10 was released, and with Microsoft Defender included by default, we felt that it was the solution for us.

As I recall, we stopped using McAfee and Symantec once we moved to Windows 8.

How was the initial setup?

This product came pre-installed with Windows 10 on the machines that we procured from the vendor. It is straightforward and easy to configure, as well. Once Windows is installed, setting up the antivirus and scheduling scans just involves clicking the Next button several times. It is pretty easy for anyone and if the user is non-technical, we guide them through the process.

It takes a maximum of 10 to 15 minutes to install and configure on a PC. Whenever a new configuration is required, you need to configure it on each individual machine that you have. This is why we are investigating a centralization solution. It will help us out in applying things on a global level. For example, we can apply settings based on what is in Active Directory or other policies.

What about the implementation team?

One person, in-house, is all that is required to set it up.

There is not much maintenance required, as our environment is pretty standard. Also, all of the updates come from the Microsoft update center and they are automatically installed on the machines.

What was our ROI?

It is difficult to determine ROI at this point. Once all of our PCs are joined together, we will have a better idea.

What's my experience with pricing, setup cost, and licensing?

As we operate in the educational sector, we are eligible for an educational discount.

Which other solutions did I evaluate?

We are currently looking into other solutions that will give us centralized control over Microsoft Defender. However, we are still strictly in the research phase.

Once we decide on a product and a solution is proposed, it is a long process that involves budgetary considerations. Once a PoC is completed, the budget constraints are considered, and this is part of a very long chain of processes that take place before final adoption.

What other advice do I have?

Since we started using this product, we have not had any breaches. When we were using the products by McAfee and Symantec, there were issues with viruses and malicious payloads. Now, it is better because we haven't had any major issues with the systems.

My advice for anybody who is implementing this product is to let the IT staff manage it, and not allow end-users to configure it or modify their own settings.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at a financial services firm with 1,001-5,000 employees
Real User
Quick and responsive support, stable, improves security, and requires little maintenance
Pros and Cons
  • "Microsoft's technical support is fantastic."
  • "At times, the other antivirus products are now doing AI, in terms of understanding the behavior of the system and determining when there's an anomaly. This is something that Defender can improve on."

What is our primary use case?

We primarily use this product to get antivirus protection in a cost-effective way.

How has it helped my organization?

This product tends to detect a lot more issues than the other antivirus solutions. This is because it's essentially tuned to Microsoft. It has some inbuilt intelligence, so they tend to understand the Microsoft environment and we don't need to do as much exclusion. With other antivirus products, we need to exclude certain files from being scanned.

What is most valuable?

The malware detection feature is very good.

What needs improvement?

At times, the other antivirus products are now doing AI, in terms of understanding the behavior of the system and determining when there's an anomaly. This is something that Defender can improve on.

For how long have I used the solution?

I have been working with Microsoft Defender Antivirus for between two and three years.

What do I think about the stability of the solution?

This is a stable solution that has matured over the years.

What do I think about the scalability of the solution?

We have approximately 7,000 machines and we have not needed to scale beyond our original implementation.

How are customer service and technical support?

Microsoft's technical support is fantastic.

We subscribe to the Microsoft Premier Support Package and they tend to respond to our queries very fast. When our engineers contact them, they respond in a very short time.

Which solution did I use previously and why did I switch?

We currently use Cylance, in addition to Microsoft Defender. I'm not sure what the impact is of using two solutions, whether it is a good thing, or not. We do plan on narrowing this down to one solution in the future.

How was the initial setup?

This product was included with Windows 10, so we did not have to deploy it separately.

Once this product is set up, this solution requires very little maintenance.

What's my experience with pricing, setup cost, and licensing?

We already use Microsoft solutions and I found it cheaper to purchase the bundle, which includes Defender. By including the antivirus in the bundle, it makes it a little cheaper for us. If you purchase it outside of the bundle, it is a little bit expensive.

When you want the central administration functionality, it tends to be more expensive. The normal, standalone model is not expensive, but the enterprise model that includes the bundle with email and some web protection, is a bit more expensive.

What other advice do I have?

When we initially implemented Windows Defender, we were pessimistic about whether it would be good enough. However, it is a pretty mature product now.

My advice for anybody who is considering this product is that it's good, and it gets results early.

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Defender for Endpoint
June 2025
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
it_user1216809 - PeerSpot reviewer
Information Security Engineer at a financial services firm with 1,001-5,000 employees
Real User
Has good stability but they update the platform too frequently
Pros and Cons
  • "It's pretty easy to scale."
  • "In terms of improvement, they update the platform it seems quite a bit. Every month something is in a new spot or something changed somewhere. There should be less of that."

What is our primary use case?

We use the most up-to-date version. 

Our primary use case is for basic EDRs for simple interfaces.

What needs improvement?

In terms of improvement, they update the platform it seems quite a bit. Every month something is in a new spot or something changed somewhere. There should be less of that.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for a couple of months. 

What do I think about the stability of the solution?

It seems stable.

What do I think about the scalability of the solution?

It's pretty easy to scale.

A handful of people with each in charge of different areas are involved in the maintenance of the solution. It's people in system admin.

How are customer service and technical support?

I have dealt with tech support a couple of times. They're usually pretty responsive. The first person might not know what the deal is, but they usually are able to get us to the right person, get a resolution for us, and answer our questions pretty quickly.

Which solution did I use previously and why did I switch?

We used CrowdStrike but we switched to Microsoft because of the price. It's cheaper. There were other major differences. 

How was the initial setup?

The initial setup was pretty complex in the way the various tools integrate. Trying to figure out permissions and getting access to certain things is complex. 

Global admin uses the tool, but then you have to get additional roles for the data loss stuff.

What other advice do I have?

Make sure you read the documentation and understand what else is required before you get started.

I would rate it a seven out of ten. 

I don't think that another tool is doing anything better, or this one doesn't. It's just about using it and seeing where to find the stuff.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Juan Jose Anaya - PeerSpot reviewer
Technical Manager at SAPEC
Real User
Top 10
Light on resources, easy installation, and reliable
Pros and Cons
  • "One of the main features is the solution is very light on resources and we do not have any problems with it."
  • "There is room to improve the security of the solution."

What is our primary use case?

We use this solution for business security protection.

What is most valuable?

One of the main features is the solution is very light on resources and we do not have any problems with it.

What needs improvement?

There is room to improve the security of the solution.

We have plans to add an email security solution because this solution does not provide us with what we want.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found the scalability of the solution good.

Which solution did I use previously and why did I switch?

We were previously using the Avast security solution.

How was the initial setup?

The installation is very easy, it takes only one day.

What about the implementation team?

We did the implementation ourselves. We have approximately 10 engineers able to do the deployments and maintenance. 

What's my experience with pricing, setup cost, and licensing?

There is not a license required for this particular solution.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Defender Antivirus an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fabrizio Fioravanti - PeerSpot reviewer
Engineer at a educational organization with 5,001-10,000 employees
Real User
Pre-installed, free, and easy to use, but the free version doesn't provide centralized management, EDR, and behavioral analysis
Pros and Cons
  • "It is easy to use because it is already pre-installed in Windows 10. We don't have to do anything to configure it. You can also configure the firewall by using a group policy so that it can be easily adopted in an environment."
  • "Microsoft Defender in the basic form is not very useful for managing the security environment. The free version is not capable of covering the needs of centralized management, EDR, and behavioral analysis. If you don't have the commercial version, you can't have centralized management and set up the policies and other things. Each client is a standalone installation, which is not useful for security in an enterprise model."

What is our primary use case?

We were using the basic endpoint from Sophos without Intercept X and the EDR model, and currently, we are in the selection process of a new platform that has EDR embedded. We are using Microsoft Defender Antivirus for the time being till we get the new platform.

What is most valuable?

It is easy to use because it is already pre-installed in Windows 10. We don't have to do anything to configure it. You can also configure the firewall by using a group policy so that it can be easily adopted in an environment.

What needs improvement?

Microsoft Defender in the basic form is not very useful for managing the security environment. The free version is not capable of covering the needs of centralized management, EDR, and behavioral analysis. If you don't have the commercial version, you can't have centralized management and set up the policies and other things. Each client is a standalone installation, which is not useful for security in an enterprise model.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the scalability of the solution?

Currently, we have about 2,000 users.

How are customer service and technical support?

I didn't use support for this solution.

How was the initial setup?

It was already pre-installed in Windows 10.

What's my experience with pricing, setup cost, and licensing?

It is free. It is included in Windows 10.

Which other solutions did I evaluate?

We are using Microsoft Defender only for the time being. We will switch to another endpoint platform that can offer us more advanced features, centralized management, and EDR. We have not chosen the solution at the moment, but we might go for Bitdefender. It is one of the products that we have evaluated, and it can be suitable for our environment. It has some use cases that are really in the same line as our requirements.

What other advice do I have?

I would recommend this solution only for small home environments. It is not for enterprise environments unless you buy the commercial version.

I would rate Microsoft Defender Antivirus a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Carlo Du Plessis - PeerSpot reviewer
Security Specialist at Engen
Real User
Integrates well, continually updates, and reliable
Pros and Cons
  • "One of the valuable features of the solution is the small updates that keep my machine relatively clean from any infections."
  • "I would like the solution to be able to prevent unauthorized programs from installing and to block unauthorised URLs which is similar to web filtering product."

What is our primary use case?

The primary use of this solution is for the detection of malware and to stop phishing. 

What is most valuable?

One of the valuable features of the solution is the small updates that keep my machine relatively clean from any infections. Additionally, it has good integration with other Microsoft products.  

What needs improvement?

I would like the solution to be able to prevent unauthorized programs from installing and to block unauthorised URLs which is similar to web filtering product. 

For how long have I used the solution?

I have used the solution for approximately two years. 

What do I think about the stability of the solution?

I find the solution to be stable. 

What do I think about the scalability of the solution?

I find the solution to be quite easily extended into other environments. It is scalable, I have it on three devices. 

Which solution did I use previously and why did I switch?

I have previously used the McAfee Stinger product. 

How was the initial setup?

The installation of the solution is easy. I completed it myself and it took approximately 20 minutes. 

What's my experience with pricing, setup cost, and licensing?

The solution comes as a part of Windows 10 and it is covered under its license. 

What other advice do I have?

I will continue to use and would recommend the solution to others. 

I rate Microsoft Defender Antivirus an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1435104 - PeerSpot reviewer
Managing Director at a financial services firm with 10,001+ employees
Real User
Reliable, well-priced, and it is easy to install
Pros and Cons
  • "We use Microsoft Defender for the antivirus."
  • "The interface could be improved."

What is our primary use case?

There are endpoints that are not in our organization's network but are connected directly to the web. We use Microsoft Defender for the antivirus.

We are not dealing with this solution daily, just when there is an issue from time to time.

What needs improvement?

The interface could be improved.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for a couple of years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

We are only running it on a few workstations. The scalability is okay.

It's run on 10 out of 3,000 workstations and we plan to continue using it.

We have no more than 10 users in our organization.

Which solution did I use previously and why did I switch?

We are also using Symantec. 

We have a few endpoints where we use Microsoft Defender because we cannot use the Symantec Sets.

How was the initial setup?

The initial setup was straightforward. It was easy to install and t only took a couple of minutes.

There is no team for maintenance. If there is an issue, the security team helps to resolve it.

What about the implementation team?

We completed the deployment and implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

We don't have an issue with the price. 

We have a bundle where the price includes all Microsoft products.

This is an area that I am not dealing with. I don't have all of the information.

What other advice do I have?

It's pretty good.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1456140 - PeerSpot reviewer
CEO South East Asia at a engineering company with 10,001+ employees
Real User
Real-time protection against threats and viruses
Pros and Cons
  • "It can reach our applications and PC activities in the cloud."
  • "Notifications are always popping up — I hate that."

What is most valuable?

It can reach our applications and PC activities in the cloud.

What needs improvement?

Notifications are always popping up — I hate that. It could also be easier to use and more robust, overall. 

For how long have I used the solution?

I have been using Microsoft Defender Antivirus for roughly two years. 

Within our organization, there are roughly 500 employees covered by Microsoft Defender Antivirus.

We have a team of 10 employees that handle all maintenance-related issues. We definitely plan to continue using this solution. 

What do I think about the scalability of the solution?

Microsoft Defender Antivirus could be more scalable. 

How are customer service and technical support?

I am satisfied with the technical support. 

How was the initial setup?

Microsoft Defender Antivirus is easy to install. Installation takes half an hour, maximum.

What about the implementation team?

Microsoft Defender Antivirus integrates automatically. 

What's my experience with pricing, setup cost, and licensing?

You need a license to use this solution. 

Which other solutions did I evaluate?

We evaluated McAfee MOVE antivirus. 

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of seven. If they improved the scalability, I would give it a higher rating.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.