Microsoft Dynamics Reviews

Looking at the broad range, mid-market companies that need to handle production, distribution, service management, or professional services make up the large part of the customer base I work for.

Usability in Microsoft Dynamics is important. In recent years, they have added substantial standard functionality and new features, making it straightforward to use.

While not everything is well documented from a user or business perspective, with documentation sometimes being too technical, many features are useful for solving standard business problems.

Microsoft Dynamics is user-friendly, depending on what you implement. It is not optimal for large datasets, but it works effectively for providing real-time insights on data.

Microsoft Dynamics' customizable dashboards are functional but could be enhanced.

The foundation of Microsoft Dynamics' AI-driven automation exists, but many aspects need improvement and training.

Regarding AI capabilities in Microsoft Dynamics, the foundation for agents exists but requires training and configuration before deployment.

The integration in Microsoft Dynamics needs improvement in multi-company setups.

I work as a partner in Microsoft Dynamics, collaborating with freelancers to assist customers in implementations primarily conducted by larger partners. We guide them through the process, conduct workshops, perform fit-gap analysis on the platform, and provide training and user adoption support afterward. Our role involves ensuring the solution in the implementation project meets their needs, protecting the budget, maintaining the business case, and performing quality assurance.

The integrations of the modules of Microsoft Dynamics in a multi-country and multi-company setup require careful consideration.

Based on my experience, I rate Microsoft Dynamics a seven out of ten.

Microsoft Dynamics is one of the main tool that I use when managing my company which deals in IT products. It allows me to search for products, invoices, and customers. I use it to analyse my market, product management, and all customers, including employees. This ensures good management of my costs and expenses making it easier to identify what is making losses.

After doing some training with most of the accounting staff, I am using the software with ease and efficiency. I have made a positive impact by understanding how to fix some errors and issues in this software. I like the way it integrates with Outlook and SharePoint by giving detailed reports of my company.

I use it when analysing all the activities in my company with a special tool for analytics which gives detailed information on all activities.

Microsoft Dynamics has greatly influenced my marketing strategy by providing a way of analysing which weak products are selling. I can manage customers efficiently and with ease. Its analytic tool provides a good informative way of reaching me on what is needed in my organisation to be competitive in the market, like other companies.

I can create new products and display them efficiently. I can add any customer I need with ease. The whole process of managing my company has improved greatly. It provides good results in communication between my clients and employees.

Microsoft Dynamics has an analytical tool that gives valuable information about the company structure and its market. This tool has helped me when making good decisions based on business performance. It gives detailed information in the form of charts, making it easier to read and analyse.

It has ability to control the management of all processes in the company, allowing good communication throughout entire departments. 

It has a good interface, which is very understandable and easy to use.

It can be integrated with other applications, like Microsoft Servers, thus enhancing product management. 

It has a warehouse management tool where you can effectively manage your logistics, sales, and market. This ensures you see all your costs and enables you to plan for them.

There should have been a way where customer support is supported. This would ensure that the users can more easily find errors while dealing with their software activities. Also, there should be free tutorials with educative information for startups to guide them on using this software. 

I have been using this software for three years now.

The software is very stable on my computer. It does not clash often.

The software can be scaled on various parts or fields, since it caters to all fields in a business.

The software does not offer good technical support. This greatly affected the use of the software.

I have not used another software, so I am unable to compare it.

The initial setup was a bit complex and one should be keen in installing it since it requires a server and some .NET framework to be installed in-order for it to run.

You need to be careful with the installation. You first install the server first to be able to successfuly install and run dynamic nav.

i implemented it in-house. 

The software is a bit expensive and some startup companies will be unable to use it despite its effective usage in management. This should be catered for and looked upon since it greatly affects some users who want to use the tool.

The cost of Dynamics NAV is a bit expensive. Most service packs cost thousands of dollars. However, it is a good software for managing your business activities and gives good results.

I would recommend any user at a company to use this software since it caters for all areas and fields of business.

• Finance & budget control
• Inventory & warehouse management
• Procurement & sourcing
• Sales & marketing
• Projects management & accounting
• Production control
• Services management
• Call center
• Workflow

Finance, supply chain management, production control & inventory management are the most valuable features.

• Inventory movement control with accurate cost, so companies can follow up "Inventory costs".
• Workflows in each module reduces time.
• GL consolidation with sister companies.
• Inter-company transactions have been simplified, reducing the amount of time required for a manual process.
• Automated time-sheets.
• Easy for developing new business like fleet management, transportation management & equipment maintenance.
• Expenses with integrated mobile apps has reduced the amount of time required to manage payroll.

• Implementation of new different business like fleet management (cargo), transportation management & equipment maintenance.

I used AX4.0 for > 2 years as an end user (accountant).

I have used AX2012 for > 3 years as a functional consultant.

I didn't face any deployment issues, and it was a very easy transition for the end users.

We have not encountered any stability issues.

We encounter scalability issues for companies specialized in huge manufacturing & long term-contracting companies.

Customer service needs improvement.

Technical support is very good.

Local programs for accounting & trade: There was no integration between modules (manual transactions for every transaction & that caused many wrong-cost issues).

We switched because AX is fully integrated between modules, reduces time, gives perfect control for inventory costs and it is very easy to use by users.

Setup was easy and straightforward. We used Excel templates to load data using the AX integration tool. We also used DIXF to upload many setup & master data. Some setup was manual, like inventory posting accounts, but that didn't take a long time.

I work as a functional consultant for a Microsoft Dynamics AX Golden Partner.

I have also worked on 10 successful in-house implementations.

ROI depends on the size of the company or the group of companies; from 6-24 months.

AX implementation does not cost a lot.

Depend on own own consultants & learn how to develop AX to reduce implementation costs.

Also, try to manage the number of users as that can reduce the license cost.

Before choosing this product, we also evaluated SAP and Oracle .

As a functional consultant at a Microsoft Dynamics Golden Partner, I see that AX requires expertise on the functional consultant team for successful implementation.

Failed implementations of Dynamics AX have always lacked functional exposure, as many customers go for the cheapest prices.

For successful implementations, companies have to get an experienced project manager to speed the implementation process.