Our first use case is related to centralized log aggregation and security management. We have a number of servers at the user level and data center level, and I cannot use multiple tools to correlate all the information. My overall infrastructure is on Azure. We have a hybrid approach for the security environment by using Sentinel. So, hybrid security is one of the use cases, and unified security management is another use case.
Gives granular and concise information, helps with compliance, and integrates very well with Microsoft stack
Pros and Cons
- "The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products."
- "Sometimes, we are observing large ingestion delays. We expect logs within 5 minutes, but it takes about 10 to 15 minutes."
What is our primary use case?
How has it helped my organization?
It has helped us in three ways. One is IT, one is security, and one is compliance. Before Sentinel, our IT was mature, but our security and compliance were not mature enough in terms of certain controls, client requirements, and global-level regulatory compliance. By implementing the SIEM along with Security Center, we have improved security to a mature level, and we are able to meet the compliance reporting and client requirements for security within the organization.
It has an in-depth defense strategy. It is not limited to giving an alert; it also does correlation. There are three things involved when it comes to a SIEM solution: threats, alerts, and incidents. Sentinel gives you granular and concise information in the UI format about where the log has been generated. It doesn't only not give the timestamp, etc. This information is useful for the L1 and L2 SOC managers.
It has good built-in threat intelligence tools. You can configure a policy set and connectors, and you don't need to have any extra tools to investigate a particular platform. We can directly use the built-in threat intelligence tools and investigate a particular threat and get the answers from that.
We are using Microsoft stack. We use SharePoint. We use OneDrive for cloud storage. We use Teams for our internal productivity and communication, and we use Outlook for emails. For us, it provides 100% visibility because our infrastructure is on Microsoft stack. That's the reason why I'm very comfortable with Sentinel and its security. However, that might not be the case if we were not in Microsoft's ecosystem.
We are using Microsoft Defender. The integration with Microsoft Defender takes a few seconds. In the connector, you just need to click a button, and it will automatically connect. However, for data ingestion, it will take some time to configure the backend log, workspaces, etc.
It is useful for comprehensive reporting. We need to prepare RFPs for our clients. We need to do reporting on particular threats and their resolution. So, it is useful for our RFPs and our internal security enhancements.
It is helpful for security posture management. It has good threat intelligence, and it provides deep analysis. The security engine of Microsoft Sentinel takes the raw data of the logs and correlates and analyses them based on the security rules that we have created. It uses threat-intelligence algorithms to map what's happening within a particular log. For example, if somebody is trying to log into an MS Office account, it will try to see what logs are available for this particular user and whether there is any anomaly or unwanted access. It gives you all that information, which is very important from the compliance perspective. It is mandatory to have such information if you have ISO 27001, HIPAA, or other compliances.
It enables us to investigate threats and respond holistically from one place. It is not only about detecting threats. It is also all about investigating and responding to threats. I can specify how the alerts should be sent for immediate response. Microsoft Sentinel provides a lot of automation capabilities around reporting.
With the help of incidents that we are observing and doing the analysis of the threats, we are able to better tune our infrastructure. When we come across an incident or a loophole, we can quickly go ahead and review that particular loophole and take action, such as closing the ports. A common issue is management ports being open to the public.
It saves time and reduces the response time to incidents. We have all the information on the dashboard. We don't need to go ahead and download the reports.
There are a lot of dashboards available out of the box, and we can also create custom dashboards based on our requirements. There is also one dashboard where we can see the summary of all incidents and alerts. Everything can be correlated with the main dashboard.
We can use playbooks and data analytics. We have one system called pre-policy definitions where our internal team can work on the usability of a particular product. We get a risk-based ranking. Based on this risk-based ranking, we will create policies and incorporate data analytics to get the threats and alerts. We are almost 100% comfortable with Sentinel in terms of the rules and threat detections.
It improves our time to detect and respond. On detecting a threat, it alerts us within seconds.
What is most valuable?
The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products.
Playbooks are also valuable. When I compare it with the playbooks in other SIEM solutions, such as Splunk, AlienVault, or QRadar, the playbooks that Sentinel is providing are better.
The SOAR architecture is also valuable. We use productivity apps, such as Outlook and Teams. If a security breach is happening, we automatically get security alerts on Teams and Outlook. Automation is one of its benefits.
What needs improvement?
We are working with a number of products around the cybersecurity and IoT divisions. We have Privileged Identity Management and a lot of firewalls to protect the organizations, such as Sophos, Fortinet, and Palo Alto. Based on my experience over three years, if you have your products in the Microsoft or Azure environment or a hybrid environment around Microsoft, all these solutions work well together natively, but with non-Microsoft products, there are definitely integration issues. Exporting the logs is very difficult, and the API calls are not being generated frequently from the Microsoft end. There are some issues with cross-platform integration, and you need to have the expertise to resolve the issues. They are working on improving the integration with other vendors, but as compared to other platforms, such as Prisma Cloud Security, the integration is not up to the mark.
The second improvement area is log ingestion. Sometimes, we are observing large ingestion delays. We expect logs within 5 minutes, but it takes about 10 to 15 minutes.
They can work on their documentation. For Sentinel, not many user or SOP information documents are available on the internet. They should provide more information related to how to deploy your Sentinel and various available options. Currently, the information is not so accurate. They say something at one place, and then there is something else at other places.
Buyer's Guide
Microsoft Sentinel
March 2026
Learn what your peers think about Microsoft Sentinel. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
For how long have I used the solution?
It has been about two years.
What do I think about the stability of the solution?
It is stable. They are enhancing it and upgrading it as well.
What do I think about the scalability of the solution?
It is scalable. It is being used across all departments. We took it for about 80 devices, but, within 24 hours, we mapped it to 240 devices.
How are customer service and support?
Technical support is very straightforward. They will not help you out with your specific use cases or requirements, but they will give you a basic understanding of how a particular feature works in Sentinel.
Which solution did I use previously and why did I switch?
We didn't use any other solution in this company. We went for this because as per our compliance requirements, we needed to have this installation in place. About 80% of our environment is on Microsoft, and we could just spin up Azure Sentinel.
How was the initial setup?
It is straightforward. Usually, you can deploy within seconds, but in order to replicate an agent on your Sentinel, it will take about 12 to 24 hours.
We engaged Microsoft experts to deploy the agents across the devices on the cloud. It didn't take much time on the cloud, but for on-prem, it takes some time.
It has saved a lot of time. Implementing a SIEM solution from a third-party vendor, such as AlienVault OSSIM, can take about 45 days to 60 days of time, but we can roll out Sentinel within 15 days if everything is on Microsoft.
What about the implementation team?
For implementation, we have about three people. One is from the endpoint security team. One is from the compliance team, and one is from the security operations team.
It is a cloud solution. So, no maintenance is required.
What was our ROI?
We have reached our compliance goals, and we have been able to meet our client's requirements. We are getting a lot of revenue with this compliance.
It has saved us money. It would be about $2,500 to $3,000 per month.
What's my experience with pricing, setup cost, and licensing?
It varies on a case-by-case basis. It is about $2,000 per month. The cost is very low in comparison to other SIEMs if you are already a Microsoft customer. If you are using the complete Microsoft stack, the cost reduces by almost 42% to 50%.
Its cost depends on the number of logs and the type of subscription you have. You need to have an Azure subscription, and there are charges for log ingestion, and there are charges for the connectors.
What other advice do I have?
I would strongly recommend it, but it also depends on the infrastructure. I would advise understanding your infrastructure and use cases, such as whether your use case is for compliance or for meeting certain client requirements. Based on that, you can go ahead and sign up for Sentinel.
If you have the native Microsoft stack, you can easily ingest data from your ecosystem. There is no need to think about all the other things or vendors. However, in a non-Microsoft environment where, for example, you have endpoint security from Trend Micro, email security for Mimecast, and IPS and IDS from Sophos, FortiGate, or any other solution, or cloud workloads on AWS, Microsoft Sentinel is not recommended. You can go for other solutions, such as Splunk or QRadar. If about 80% of your infrastructure is on Microsoft, you can definitely go with Microsoft Sentinel. It will also be better commercially.
I would rate it a 10 out of 10 based on my use case.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cyber Security Analyst at a financial services firm with 1-10 employees
Includes preloaded templates, good visibility, and saves us time
Pros and Cons
- "Microsoft Sentinel comes preloaded with templates for teaching and analytics rules."
- "The KQL query does not function effectively with Windows 11 machines, and in the majority of machine-based investigations, KQL queries are essential for organizing the data during investigations."
What is our primary use case?
We utilize Microsoft Sentinel to monitor files for suspicious activities, such as unauthorized user login information, remote logins from outside the secure region, and primarily attachments.
How has it helped my organization?
Microsoft Sentinel offers good visibility into threats because we can integrate it with both Defender for Cloud and Defender for Endpoint. We conducted a test to determine the extent of visibility achievable through Sentinel integration, aiming to identify the primary sources of attacks.
We also use Microsoft Office 365, Defender for Cloud, and Defender for Endpoint.
When it concerns cybersecurity, particularly regarding zero-day attacks, Microsoft tends to promptly release TVEs. These updates enable us to patch systems that are susceptible to specific zero-day attacks.
Sentinel allows us to gather data from our entire ecosystem. We can install connectors or an agent on the user's system, or we can do it manually.
Sentinel enables us to investigate threats and respond promptly from a unified platform. Upon receiving alerts, we can navigate to the corresponding tab for analytics, where we can initiate an investigation to view comprehensive details about the threat's origin and its interactions.
It has assisted our organization in enhancing our preparedness and thwarting phishing emails and attacks. We encounter attacks on a daily basis from individuals attempting to execute scripts via websites. Every month, we can conduct simulations to train our personnel in recognizing and evading threats. Sentinel is particularly effective in mitigating risks posed by employees who click on dubious email attachments.
Sentinel assists in automating routine tasks and identifying high-value alerts. Although I haven't extensively used it, playbooks can be employed to create automated responses for alerts and to resolve them.
It assists in eliminating the need to utilize multiple dashboards. We configured one of our servers as a honeypot, enabling us to observe all access and related details from a unified dashboard.
The threat intelligence assists us in preparing for potential threats before they occur and taking any necessary proactive measures. When a potential threat is identified, we are also given recommendations on how to proceed.
Sentinel has helped decrease our time to detect and respond. The automation has reduced the time I spend on low-level threats, allowing me to focus on the priority threats.
What is most valuable?
Microsoft Sentinel comes preloaded with templates for teaching and analytics rules. we can also create our own.
What needs improvement?
We need to continually test and define analytics rules due to the possibility of triggering false positives if we simply use the preloaded templates and neglect them.
We attempted to integrate our Microsoft solutions, but we occasionally faced problems when connecting with other systems. While it functioned effectively with Linux and Unix systems, a Windows 11 update led to complications. Sentinel was unable to capture essential logs on certain computers. As a result, we were compelled to create two SIEMs using Splunk and QualysGuard. This was necessary because certain operating systems experienced issues, particularly after receiving updates.
Although Sentinel is a comprehensive security solution, it could be more user-friendly. When I started using it, it was a bit confusing. I think that certain features should be placed in separate tabs instead of being clustered together in one place.
The KQL query does not function effectively with Windows 11 machines, and in the majority of machine-based investigations, KQL queries are essential for organizing the data during investigations.
For how long have I used the solution?
I have been using Microsoft Sentinel for two years.
What do I think about the stability of the solution?
I have not experienced any stability issues with Microsoft Sentinel.
What do I think about the scalability of the solution?
Scaling is straightforward. For instance, if an organization opts to establish a new department and intends to add ten machines to that department, all that is required is to create a new load analysis workspace, incorporate the machines into that workspace, and subsequently link it to Sentinel.
What's my experience with pricing, setup cost, and licensing?
Microsoft Sentinel requires an E5 license. When considering this from the perspective of a large enterprise organization, the cost might be justified. However, for smaller organizations, it is comparatively expensive when compared to other SIEM and SOAR solutions. Open-source SIEMs like OSSEC are also available. These can be integrated with other open-source tools to address similar issues as Microsoft Sentinel, often at minimal or no cost.
What other advice do I have?
I would rate Microsoft Sentinel an eight out of ten.
Our Microsoft security solutions both cooperate and have limitations in working seamlessly together to provide coordinated detection and response across our environment. The individual who initially implemented these solutions did so in a manner that prevents us from accessing all the necessary information to effectively utilize Sentinel with a single administrative account, as intended.
Most of our servers are on-premises but we have two that are connected to Defender for Cloud. Those are mostly pickup servers.
Microsoft takes care of the maintenance for Sentinel.
Using a best-of-breed strategy is superior to relying on a single-vendor security suite. I have observed while working with Splunk and QualysGuard, that they are capable of detecting certain low-level threats more promptly than Sentinel. Occasionally, these threats manage to slip through when using Sentinel.
Microsoft Sentinel is a commendable solution, and its value justifies the cost. However, it should be noted that it comes with a significant price tag. Therefore, any organization considering implementing this solution should ensure they are financially prepared for it. I strongly advise obtaining certification and acquiring proficiency in using Sentinel. It is an excellent tool equipped with numerous features. Unfortunately, many users remain unaware of these features or lack the understanding of how to utilize them effectively. It's worth mentioning that Microsoft Defender and Intune serve to further enhance Sentinel's capabilities, elevating it into an even more powerful tool.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Microsoft Sentinel
March 2026
Learn what your peers think about Microsoft Sentinel. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
IT Operation Manager at Orascom Construction Industries
Comprehensive with good automation and prioritizing of threats
Pros and Cons
- "The Log analytics are useful."
- "I would like to see more AI used in processes."
What is our primary use case?
We have possible use cases for the solution. We have ten or 12 different use cases under this solution.
What is most valuable?
The Log analytics are useful. You can review many details.
The portal and the full integration and collaboration between the cloud workloads and multi-tenants have been useful. We can use it with Sharepoint and Exchange.
The solution helps us prioritize all of our threats. It's one of the most important and critical systems we have here.
We have a lot of Microsoft solutions. For example, we also use Defender for endpoints and Microsoft Cloud. We mostly use Microsoft products, although we also use Crowdstrike.
It was easy to integrate Defender for Endpoint. Each of these solutions works natively together. It's very crucial that they work together.
Microsoft is very comprehensive. It helps protect us and offers very clear information. It's easy to assess everything. It's a good user experience.
We make use of Microsoft Defender for Cloud's bi-directional sync capabilities. We have different customers under our umbrella and multiple subsidiaries. Not all have access to the same license. We don't have the same security exposure everywhere. We can pick and choose who needs access.
Sentinel does enable us to ingest data from our entire ecosystem. This is crucial. That said, it can cost us a lot of money. We try to get feature visibility and enhance the collected logs to be able to identify only certain logs that would need to be uploaded. That said, it's very crucial we can ingest data from anywhere.
We can investigate threats and respond holistically from one place, one dashboard. Having one dashboard is important as it saves the team from headaches. We can collect all the information we need in one view.
The comprehensiveness of Sentinel is good in that it helps us identify most of our gaps in security. In the last few years, we have been able to fill in most of the gaps.
Once we enabled the connectors and started getting incident reports to our dashboard we were able to realize the benefits of the solution. It took about one month to begin to get the value of this product.
Sentinel helps automate routine tasks and helps automate the findings via high-value alerts. We've been able to automate a lot of the cycle and leave the investigation to humans. Support is very crucial and we can take the right actions fast.
The product helps us prepare for potential threats before they hit and we can take proactive steps. We're very satisfied in terms of security operations.
Before implementing the solution, we didn't know we were wasting a lot of time. Once the solution was in place, we discovered a lot of gaps across the traditional way we were handling security.
I can't say if we are saving money. However, we're investing in the right places. We're now utilizing services we actually need. From a business perspective, although it does have a cost, it's saving the business since it's protecting us from any security breach.
What needs improvement?
I'd like to see more integration with other technologies beyond the Microsoft OS.
I would like to see more AI used in processes.
For how long have I used the solution?
I've been using the solution for three or four years.
What do I think about the stability of the solution?
The stability is not an issue.
What do I think about the scalability of the solution?
We do have plans to increase usage. The solution has the ability to scale.
How are customer service and support?
We have not opened a ticket for technical support yet. So far, we haven't had any issues.
My understanding is Microsoft does not have good support and has done a lot of outsourcing. In general, they used to be brilliant as they were focused on customer satisfaction and engaged with experts, however, the quality is not as good.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We also use Crowdstrike as our EDR solution. However, before Sentinel, I did not use anything else in this category.
How was the initial setup?
I took part in the initial deployment. The process was very straightforward. It took about one week to onboard all that we needed. We did it in three phases. First, we did a demo and looked for items that needed to be addressed. We then onboarded the device and put the analytics and logs in place.
We had a team of three on hand that handled the deployment. They also handle support and maintenance.
What about the implementation team?
We initially had the assistance of Microsoft partners. However, we failed to get all of the information we needed. We found it more valuable to get assistance from the vendor directly.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the exact cost.
What other advice do I have?
We are a customer of Microsoft.
During implementation, it's helpful to get the vendor engaged in the implementation.
I'd rate the solution nine out of ten.
It's good to go with a single-vendor strategy. I've recommended this product to others.
The user experience should be the number one priority. Microsoft is working on this every day. It's very important to us that the user experience is maintained and there's no conflict between the products or connectors. Having one dashboard makes it easier for admins and businesses to be in touch, engage, and share. For example, my manager can see my reports even if he's not knowledgeable in the technology.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
POD Lead Security at a tech services company with 10,001+ employees
Allows us to investigate and respond to threats holistically from a single platform
Pros and Cons
- "I believe one of the main advantages is Microsoft Sentinel's seamless integration with other Microsoft products."
- "Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
What is our primary use case?
I work as a security team leader and consultant in the Netherlands. Additionally, I am the main architect for my organization. Our current focus is on building our own Security Operations Center for media entities, and we offer this service to our customers as well. Our solution ensures zero bypasses and integrates the XDR suite of our clients. Therefore, any customer looking for the same solution can benefit from our expertise.
How has it helped my organization?
Microsoft Sentinel has the potential to assist us in prioritizing threats across our entire enterprise. However, its effectiveness relies heavily on the quality of our analytics roles. If we have appropriate alerts in place, we can avoid unnecessary noise. If we can accurately prioritize incidents and assign the appropriate level, it will significantly aid us. Additionally, automation can help analysts make informed decisions by consolidating incidents and alerts.
I have completed many customer integrations. Currently, I am working with one of the largest healthcare retailers and a very large insurance company. They have a variety of other products, such as effective AI, Infoblocks, and Akamai as a last resort. Our goal is to consolidate all the alerts from these products into Sentinel, which sometimes requires processing or editing. We refer to this as social editing, which essentially means fixing issues. Ultimately, our objective is to have a comprehensive overview of everything in a single dashboard.
The effectiveness of the integrated solutions that work together natively varies. At times, a data connector may work well, while at other times, it may not. I have noticed that Sentinel has significant potential for the development of data connectors and passes. This observation is due to one of my customers requiring a considerable amount of additional processing for data connectors, which prompted us to make a request to Microsoft. Currently, we are pleased to see that Microsoft is integrating this functionality. On the other hand, we also have plans to work with a local collector that involves parsing logs and collecting log data using custom parsing services.
The effectiveness of integrated security products in providing comprehensive threat protection is improving. However, there is a risk of overlap in the functionalities of Microsoft's various products, leading to duplicate alerts or unwanted charges. Nonetheless, compliance is improving. Additionally, the endpoint portal is starting to function more like an application portal for multiple products. Using only the Defender portal instead of Sentinel would benefit many customers at present, though additional sources may provide added value. There are also many developments in this area worth exploring.
Microsoft Sentinel has the capability to collect data from our entire ecosystem, but it comes with a cost. As the head of IT, I would have the ability to obtain any sensitive data that I need. If there is a substantial amount of data, I can handle it. However, we need to establish a use case for the data before proceeding, as it could become too expensive for us to handle. Therefore, we will not be ingesting all the data available.
Microsoft Sentinel allows us to investigate and respond to threats holistically from a single platform. This capability is powerful because we can create our own queries, and the language used is user-friendly. However, we must ensure that the data in Sentinel is properly structured. This means ensuring that our timestamps are consistent and accurate and that the quality of our data is high. By doing so, querying becomes easy and effective.
If we have a background in Azure, then it's relatively easy to understand the SOAR capabilities since it's built on Azure foundations and logic apps. This makes it more powerful.
The cost of Microsoft Sentinel is reasonable when compared to other SIEM and SOAR solutions. While the cost of ingestion may be high, the platform offers numerous capabilities for automation, alerting, monitoring, and operations. Therefore, we are receiving good value for our investment, even though it may not be the cheapest option on the market. Microsoft Sentinel's ongoing development of new features justifies the price point. For example, I compared it to a customer who used Splunk last year, and Splunk was more expensive and had fewer features.
Sentinel assists in automating routine tasks and identifying high-value alerts. For instance, we can configure it to automatically detect risks on specific accounts and receive notifications through an automatic inbox. While we exercise caution in implementing automation, we can leverage it during hours when staffing is limited to ensure timely and appropriate actions.
Sentinel's threat intelligence helps us prepare for potential threats and take action before they can impact us. Obtaining threat intelligence feeds from Microsoft would also be beneficial. We may eventually need to acquire an Excel feed, either from Microsoft or another source, but we must ensure that these expenses provide tangible value. I believe that the machine learning used by Microsoft Infusionsoft provides valuable threat intelligence with reliable patterns.
I've noticed that some customers are using on-premises environments such as Oxite for this particular task. However, since we're on a cloud platform, we don't have to handle and operate the systems as much because they are cloud services. This allows us to focus on the platform, the content, and making it work. The integration with Microsoft works well, and we can use similar queries in Sentinel as we do in Defender for Endpoint, which saves us time.
If we compare the current situation to that of five years ago, we can see that every company was spending less on this type of product because the threat wasn't as significant. However, over time, we have witnessed a significant increase in cyberattacks. As a result, every budget has been increased to address this issue. Therefore, in my opinion, Sentinel is not merely saving money; rather, we are utilizing our resources more efficiently.
What is most valuable?
I believe one of the main advantages is Microsoft Sentinel's seamless integration with other Microsoft products. This means that if we need to work with customers who already use the entire defense suite, we can easily collaborate with them. Additionally, the KQL language created is very robust and has a manageable learning curve for those who already have some experience. Furthermore, we can use KQL in other Microsoft platforms, making it a versatile tool. The AI aspect is also noteworthy, as it utilizes existing resources in Azure. For instance, if we have previous experience building Azure functions or using wireless technology, we can incorporate these skills into our playbook development in Sentinel.
What needs improvement?
Microsoft Sentinel provides visibility into threats, and the incident alert display has improved. However, I don't believe it is efficient or pleasant to work with, especially for specialists who work with it all day. We are considering putting our incident alerts into ServiceNow first, which would improve instant handling, logging, and monitoring, and streamline the investigation process. This is a potential area for improvement, but currently, the system is workable and easy to use. I understand that improvements are in progress, and I expect the system to get even better with time.
When we look at external SOAR and orchestration platforms, we have a better overview of all the rules, their behavior, and the correlation between them. From a technical perspective, it works well, but from a functional overview, there's room for improvement. For example, we need a clear understanding of what playbooks we have in our SOAR capabilities. Currently, we have a long list, and we need to know what each playbook does. If we want to add some playbooks in Azure, we need to consider the playbooks that we have in Azure that are not related to any schedule. This can make the environment a bit messy. While building them ourselves, we can have a clear understanding of the why, what, and how, but it can be complicated to know which playbook does what at a given moment or what role it best fits.
Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized. When examining the watchlist, it appears that it is not adequately supported in Sentinel's repository feature. As a result, we are constantly having to find workarounds, which is functional but require more effort. It is possible for Microsoft to improve efficiency, but they have not done so yet.
For how long have I used the solution?
I have been using Microsoft Sentinel for three years.
What do I think about the stability of the solution?
Last year, there were some issues with Azure Sentinel, which is a specific service within the Azure platform. These issues affected the performance of Sentinel and caused some concerns. While the situation has improved, there may be further challenges as the platform continues to grow. As a cloud service, there is a risk of outages, which can be difficult to address. Overall, there are currently no complaints about the stability of Azure Sentinel, but it is important to stay vigilant about potential issues that may arise.
What do I think about the scalability of the solution?
Sentinel's scalability is impressive. Currently, we have not encountered any limitations. While there may be a limit on the number of rules with a large amount of data, we have not reached that point. The system performs well, aided by the basic and archive loss features. In the event that those features are insufficient, we still have additional options available. Overall, I believe that Sentinel is highly scalable.
Which solution did I use previously and why did I switch?
We used to utilize ArcSight Interset, an outdated on-premises product that wasn't suitable for our move to the cloud or offering services to our customers. Since we mainly use Microsoft products, we switched to Sentinel enthusiastically. Sentinel is a perfect fit for our organization.
How was the initial setup?
The initial setup was straightforward and adoption was fast. Currently, our approach within the organization is, to begin with a simple implementation and ensure it is functional before incorporating more complex integrations. We started with basic tasks such as editing data files and integrating on-premises data responses. Once we have established a solid foundation, we will build upon it to create a more advanced version.
If we take all areas into account, we would need a considerable number of people for deployment. I believe we would need around 15 to 20 individuals, including engineering consultants, ServiceNow personnel, and others.
What other advice do I have?
I give Microsoft Sentinel an eight out of ten.
We use the entire range of security measures except for Defender for IP. This is similar to how we use Defender for servers. In Azure, these measures are used on the front-end point, server, and callbacks. As for our customer implementations, I am responsible for carrying them out. For our own laptops, we have a strategy where we use Carbon Black instead of Defender for Endpoint. However, we still use Defender AV, and for other cloud applications, we use Defender for Office 365. The reason we continue to use Carbon Black is due to its legacy status.
Sentinel is a cloud service platform that is particularly useful for those who require sizable, scalable, and high-performing solutions.
Sentinel always requires some maintenance, which includes examining the ingested data to determine if it is being used for a specific purpose. It is important to evaluate the amount of data being stored and ensure that we are paying the correct price. Additionally, any necessary updates should be made to patch up any queries. These actions will result in improved efficiency and effectiveness.
The choice of the best-of-breed solution depends on the company's specific needs, but given the shortage of skilled personnel in many organizations, managing multiple products can be challenging. If we opt for a best-of-breed solution, we may end up having to maintain expertise in several different areas. On the other hand, choosing a single vendor, such as Microsoft, can be advantageous in terms of discounts, support, and skill maintenance. Our experience suggests that when evaluating a solution, it's essential to know the requirements, risks, and desired outcomes beforehand, rather than trying to ingest all available data, which can be costly and inefficient.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Cloud Security Analyst l at a tech services company with 11-50 employees
Ingests data from anywhere, is easy to use, and saves a lot of time
Pros and Cons
- "It's easy to use. It's a very good product. It can easily ingest data from anywhere. It has an easily understandable language to perform actions."
- "It could have a better API to be able to automate many things more extensively and get more extensive data and more expensive deployment possibilities. It can gain some points on the automation part and the integration part. The API is very limited, and I would like to see it extended a bit more."
What is our primary use case?
I work for a security operation center. We use Microsoft Sentinel to monitor the tenants of our customers and provide automated investigations and feedback and alerting.
If something happens or if we get an alert, we also use it to investigate further. We do a deep analysis of the logs that we ingest from our customers. We also have many automation rules built into Microsoft Sentinel to reduce the noise and not-true positive alerts.
How has it helped my organization?
There is the ease of setup and ease of use. When we get new customers, we do not need to go onsite, build a system inside their on-premise network, and spend a lot of time setting up the systems. We can easily deploy a new Sentinel solution for a customer with automated templates, which benefits a lot in onboarding new customers. Because we have integrated it with many other security solutions from Microsoft, we can also perform many actions for which we otherwise would have needed VPN access or would have had to go to the customer site. So, the main benefit is that we can easily do anything from anywhere without having to spend much time setting up and onboarding.
We have combined it with other tools such as Microsoft 365 Defender Suite. With all tools combined and the customization that we have developed, we get pretty good insights into possible threats. It all depends on the logs you ingest. If you ingest the right logs, you can get very meaningful insights.
It helps us to prioritize threats across the enterprise. It does that in a very good way. It prioritizes the threats based on multiple factors. If multiple similar incidents happen or suspicious related activities happen at the same time, the incident gets a high priority because that's likely to be a real threat, but it also ingests the priorities that come from the other tools. You also have the ability to adapt priorities because each customer is different. Each business is different. We give our customers a standby for tickets that come in with priority two or higher. Microsoft Sentinel also gives us the chance to lower priority on some cases or upper the priority on some cases depending on the business use case of the customer.
We are a Microsoft security company, so we try to use as many Microsoft security tools as possible. We have Microsoft Defender for Cloud and Microsoft Defender for Office 365 as well. They are integrated into Defender 365 currently. We use the compliance portal. We use Microsoft Purview. We use Microsoft Sentinel. We use Microsoft Defender for Key Vault. We try to use as many security solutions as possible.
We have integrated these products with each other, and we have succeeded in it as well. Each product is at least integrated with Microsoft Sentinel by either using the way provided by Microsoft or a custom way to ingest data. We have integrated Defender 365 and other tools as well. We try to ingest alerts only from one place, if possible. We have integrated everything into one portal, and we ingest the data only from that portal. The integration for Microsoft solutions mostly works natively, but some of our customers have third-party solutions that we can integrate as well.
It's very important that Microsoft solutions work natively. When they work natively, you can have more built-in functionality for them. They are much more maintainable, and it does not take as much time to set up versus when you have to make a custom integration to something.
Microsoft Sentinel enables us to ingest data from the entire ecosystem. We can make custom integrations. If you have Linux machines or on-premises networks, you can set up a log forwarder inside the network and ingest the data that way into Microsoft Sentinel. There are many possibilities to ingest data from all locations, which is necessary for an XDR/SIEM solution. This ingestion of data is one of the most important things for our security operations because if we cannot ingest any data, we are partially blind on that side.
Microsoft Sentinel enables us to investigate threats and respond holistically from one place. You do have to learn the KQL language, but it's similar to many other languages that are created by Microsoft or adopted by Microsoft. It's not that hard to learn. If you know it well, you can easily perform analysis on a whole bunch of data, whereas without Microsoft Sentinel, you would have to perform the analysis at many different places. Microsoft Sentinel gives you the possibility to do it just in one place.
We do not use all the functionalities of Microsoft Sentinel. For example, hunting queries are something that we do not use often, but their threat intelligence is updated quite regularly. We have tried it in Purview, which is a separate threat intelligence license that you can buy from Microsoft, but Microsoft also provides basic rules that alert on multiple threat indicators they detected earlier. They are very useful at the beginning sometimes. You have to remove those rules yourself as soon as they get outdated. The alerting that we get out of the threat intelligence provided by Microsoft itself has been valuable many times for our use cases.
Microsoft Sentinel helps automate routine tasks and the finding of high-value alerts. If we see many recurring alerts that are always suspicious but not really malicious, we can build our own automation rules that auto-close these alerts or automatically lower the priority on those alerts so that we are not getting too many notifications from alerts that are not worth investigating. It's really easy to do that. You can do it in many ways. To do the automation, there is a user-friendly interface. There are just drag-and-drop steps. It helps a lot, and it's easy to implement as well.
It has helped to eliminate having to look at multiple dashboards and have one dashboard for the analysis part, but for the response actions, it hasn't eliminated that because we have to log on to the Microsoft Defender security portals to perform most of those actions. For the analysis part, the alerting part, and the automated investigation part, this is the solution.
Its threat intelligence helps prepare us for potential threats before they hit and take proactive steps. For example, as soon as the Log4j vulnerability was known to the public, we immediately got alerts. We were able to take immediate action and remediate the vulnerability. We immediately knew how to prioritize our customers because we knew which customers already had active exploitation. Most of the time, such attempts were blocked, and if they got through, then the machine was luckily not really vulnerable, but it has been very helpful at that point to immediately assess the criticality for our customers. The attempts were not successful for many reasons. It also blocked them immediately.
It has saved us time. Especially because of the automated investigation part, it saved us a lot of time. We also have automated reporting, which also saves a lot of time each month. We provide our customers with a monthly report. If we had to do it manually and gather data from many different places, it would take a lot of time. Even if we had to fill it in manually in Microsoft Sentinel, it would take a lot of time, but because Microsoft Sentinel already ingests all of the data we use in our reports, we were able to write an integration with Microsoft Sentinel, which takes care of 75% of our reporting, and then we only have to do our analysis part. The data is already filled in, which saves a lot of time each month. The time savings went from one day per customer to one hour or two hours. For nearly fifteen customers, it was fifteen days, and now, it's 30 hours, which is more or less four days. It saves a lot of time each month that can now be spent on improving our service or performing deeper investigations on newly known threats and proactively act on them.
It hasn't reduced our time to detect because we have been using Microsoft Sentinel from the beginning. So, we always had the same response time because we only used Microsoft Sentinel for our alerting. It integrates well with Atlassian tools and ServiceNow tools, which gives us the ability to be alerted very fast on something, and then we can act immediately.
What is most valuable?
It's easy to use. It's a very good product. It can easily ingest data from anywhere. It has an easily understandable language to perform actions. You can use the entire Azure cloud to perform automated actions and automate investigations. The possibilities are more or less limitless because you can integrate Microsoft Sentinel with many resources inside the Azure cloud. If you integrate the security tooling with it, you can also make use of the data that Microsoft gathers from all Windows operating systems about malware, for instance, or about possible attacks. They ingest that data from so many sources, and you can make use of it. It helps a lot in discovering new vulnerabilities. We can almost immediately investigate them because Microsoft is always on top of things.
What needs improvement?
Threat intelligence could be better because we have had some cases where we got alerted online for many things all of a sudden. It was because some updates happened in the background, and we didn't agree with the use cases or how they were built. That part of threat intelligence could be a little better.
We have also had incidents where other tooling got an update but Microsoft Sentinel didn't update.
Microsoft Sentinel is a simple and straightforward solution. It could have a better API to be able to automate many things more extensively and get more extensive data and more expensive deployment possibilities. It can gain some points on the automation part and the integration part. The API is very limited, and I would like to see it extended a bit more.
We have recently turned on the bi-directional sync capabilities of Microsoft Defender for Cloud. It works pretty well, but sometimes, it just syncs only the incidents and not the alerts behind them or the other way around. That was the only thing. That was a recent complaint we had. Other than that, it works well.
For how long have I used the solution?
I've been using Microsoft Sentinel for nearly two years.
What do I think about the stability of the solution?
It's very stable. We have many different Microsoft Sentinel instances running. Apart from some cleanup and maintenance, they all are running without any issues.
What do I think about the scalability of the solution?
It's very scalable. As long as you send the right logs, it can ingest them perfectly, but, of course, the more logs you ingest, the higher the price, so you have to be very careful and very concerned about the logs you are ingesting in Microsoft Sentinel. You have to make sure that the logs that you ingest provide value for your security and are not useless.
How are customer service and support?
I have not contacted them regarding Microsoft Sentinel, but I have contacted them for other solutions. Sometimes, we can't figure something out ourselves or we have questions about the new features that are made public. If we have a question or need assistance in any way in providing support to our customers, we can count on support to help us. I have not had a bad experience with them. We are also a Microsoft partner, so we get quick replies and have direct contacts within Microsoft sometimes for some cases. If we need support, they always help us very well.
Overall, I would rate them a seven out of ten because sometimes, they take a long time or you get redirected many times to another colleague before the issue is resolved, but in the end, they always help us out, and everything is fixed.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
In my previous job, we worked with local or on-premise systems, but the security monitoring was not that strong at that time. This is my second job, and in this job, I've only worked with Microsoft Sentinel.
How was the initial setup?
I worked on one of the deployment scripts we use for our customers, but I was not involved in its initial deployment. I deployed it once for a customer by using the Azure resource manager template that I built. It was rather complex because the documentation was not up to date or correct at that time. When working with Microsoft Sentinel, sometimes the documentation is not as up-to-date or complete as it should be in my opinion.
The number of people involved in its deployment depends on the size of the customer, but usually, one or two people from the team do the deployment. One person works on the deployment of Microsoft Sentinel, and the other one usually works on the deployment of other components, such as analytics, automation, etc.
It does require maintenance. In order to stay up to date and keep evolving on the threat landscape, you have to keep looking for new analytic rules, new investigation techniques, and new automations. You have to constantly improve your Sentinel in order to stay on point and detect and have complete detection scenarios. Sometimes, the rules that are provided by Microsoft or the settings or conditions that are provided by Microsoft get deprecated or get a new update. You have to follow that up as well in order to stay up to date with the things Microsoft changes or recommends.
What other advice do I have?
If you want to use Microsoft Sentinel, you should start thinking about the logs that you want to ingest. You should identify the ones that are important and also think of the use cases and what you want to detect from those logs. If you make the right choices on these two things, the setup and the integration with other tools will be very easy because you know from where you want to ingest logs and you know how to create analytics rules, automation rules, and things like that to detect the things that are critical or important to the security of your business.
To a security colleague who says it’s better to go with a best-of-breed strategy rather than a single vendor’s security suite, I would say that with a single vendor, we can integrate everything like a single product. We use Azure Active Directory, so we can easily secure authentication across multiple products and manage access permissions. On top of that, we have a single pane of glass where we can investigate and perform analysis in a very easy and user-friendly way, which saves a lot of time. We don't have to click through many different portals and know where to look each time. We don't have to learn the configuration, the setup, and the actions we can perform in each system because everything has the same interface. We only have to learn the things that Microsoft provides and not different products. The single pane of glass saves time and makes it much easier to investigate and respond and secure the environment.
Overall, I would rate Microsoft Sentinel an eight out of ten. I'm very happy with it, but no product is perfect. It can improve on some points, but overall, it's very good.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Cloud and Network Security Architect at a cloud solution provider with 51-200 employees
Comes with different playbooks you can execute with one click or program to run automatically in response to an incident
Pros and Cons
- "I've worked on most of the top SIEM solutions, and Sentinel has an edge in most areas. For example, it has built-in SOAR capabilities, allowing you to run playbooks automatically. Other vendors typically offer SOAR as a separate licensed solution or module, but you get it free with Sentinel. In-depth incident integration is available out of the box."
- "We have been working with multiple customers, and every time we onboard a customer, we are missing an essential feature that surprisingly doesn't exist in Sentinel. We searched the forums and knowledge bases but couldn't find a solution. When you onboard new customers, you need to enable the data connectors. That part is easy, but you must create rules from scratch for every associated connector. You click "next," "next," "next," and it requires five clicks for each analytical rule. Imagine we have a customer with 150 rules."
What is our primary use case?
Sentinel is Microsoft's SIEM solution, similar to QRadar, Splunk, etc. It is the primary tool used by our Security Operations Center.
How has it helped my organization?
Sentinel enhances our visibility by integrating with on-prem and cloud log sources. It provides visibility into any cloud environment, including GCP and AWS, not just Azure. With Sentinel, we get end-to-end coverage of all types of infrastructure. Last week, I was talking to a client who already had a SIEM solution, and they had just deployed Sentinel through us. I asked them why they wanted Sentinel when they already have an MSP. They told me their SIEM solution doesn't cover the cloud, so there's clearly a gap. Sentinel covers on-premise and all the cloud providers. It has a highly flexible ingestion method. There are seven or eight ways to ingest.
A lack of total visibility is a significant pain point for security analysts working on a SIEM solution. Furthermore, even if they have visibility, they might not be able to take remedial action because the company lacks a license or a separate SOAR solution. In that case, you need to have integration for each playbook. Sentinel addresses all of these issues out of the box.
The SOAR component of Sentinel can automate some routine tasks. Sentinel comes with around 180 different playbooks you can execute with one click. If you face a type of incident, you can run a specific playbook or automate it to run each time the incident is triggered. These automation features make our lives easier. Analysts have to do the same tasks over and over again. It's a nightmare that makes you want to give up sometimes. You are dealing with the same incidents many times daily for many MSPs and customers. The playbook is incredibly beneficial.
It also reduces the number of dashboards we need to check, and you can create a custom dashboard. There are also several preset dashboards from Microsoft that are solution-specific. For example, if I'm using Defender for Office, it has a separate dashboard for Office that I can customize. I can also see everything from one console if I want. It's highly flexible.
Sentinel saves time because you don't need to look at multiple SIEM solutions, like IBM, Splunk, AlienVault, McAfee, etc. You need to spend time deploying those solutions, and there's a learning curve, whereas Sentinel is cloud-native. You click "next," "next," and "next," and the whole solution is deployed in the cloud in five minutes. Other parts, like integration, are native. It takes only a click to integrate all the services. Sentinel has its own agent, so it's easy to deploy the agent and start collecting logs. Overall, Sentinel requires less effort than other solutions.
It also saves us money because deployment costs less. Many SIEM solutions charge for the log forwarders deployed in the client's system. Sentinel is free. You have a VM in the cloud or on the client infrastructure, and there is just a script to turn that server into a log forwarder.
Sentinel speeds up our response, but I don't have any hard numbers. It depends on how well you have configured it. You can go to an incident and then click on each playbook in sequence, or it can be automated to run a playbook when an incident is triggered. You don't need to go into the interface and do anything.
Sentinel proactively responds by detecting IOCs in our environment and automatically triggering an incident. The threat intelligence feed is typically based on IOCs, like malicious IP, UR, hostname, file hash, etc. However, real proactive response requires you to buy threat intel from different providers. Those companies provide you with information before an attack occurs anywhere. For example, there could be dark web forums where attackers discuss an attack on organization XYZ, and the threat intel provider informs us about that. That's an entirely different thing, but Microsoft has built-in rules for any threat intelligence matches.
What is most valuable?
I've worked on most of the top SIEM solutions, and Sentinel has an edge in most areas. For example, it has built-in SOAR capabilities, allowing you to run playbooks automatically. Other vendors typically offer SOAR as a separate licensed solution or module, but you get it free with Sentinel. In-depth incident integration is available out of the box.
Having all these solutions built into a single platform is an advantage. Once any malware is detected, it only takes a single click to run the playbook, and it will do the desired actions. It may be blocking an IP address or isolating a machine.
The SOAR, UEBA, automated detection and response, and threat intelligence capabilities are comprehensive. I have 10-plus years of experience working with different SIEM solutions. This is the best by far. Everything is integrated, and there is so much flexibility, whether you're trying to customize ingestion or run custom playbooks.
Sentinel performs well when searching a large amount of data, like two months of logs. Sentinel uses underlying big data and KQL, which is highly efficient in query performance. I also like Sentinel's user behavior analytics. UEBA is another solution vendors typically sell as a separate product, but it's included with Sentinel for free. It has integration with other multiple cloud platforms, whereas most vendors lack this capability.
When comparing visibility, we need to also compare at the company level. Microsoft doesn't only provide a security solution. They have a cloud platform with many services and security products that feed threat intelligence into Sentinel. There are many backend things that Microsoft does in cybersecurity. That is an added advantage that comes with this solution.
The native integration with the vast Microsoft ecosystem is a huge advantage. Another good aspect about Sentinel is that you can integrate all the Microsoft technologies with one click using the backend APIs. It's a seamless process because Sentinel is a Microsoft-native solution. It doesn't take much effort to do the integration.
We also use Defender for Endpoint, Defender for Cloud, and Azure firewall. Most of our customers already use some Microsoft services, so when we integrate their environments, we integrate Defender for Endpoint and Defender for Office 365. We also have Azure Activity, Azure Identity Protection, and many other solutions from Microsoft.
Microsoft products can be integrated with one click. You check a box, and it integrates with that service on the backend. You only need to set the permissions only. Integrating third-party solutions requires the same effort that would be necessary for any other SIEM solution.
All the solutions work together seamlessly to protect our environment. For example, Defender for Endpoint detects threats on the endpoints, and you see the same alerts within Sentinel. If Defender for Office detects a malicious email, it feeds that incident to Sentinel. The whole ecosystem is integrated there.
Sentinel ingests data from our entire environment. There are seven or eight ways to ingest data. You can install agents through LogStack or do it through APA calls. There are many ways to ingest everything that's required. We have had cases of custom applications running critical services for clients who wanted to ensure they were being monitored.
The out-of-the-box integration wasn't there, but other methods of ingesting the solution exist. We used one of the custom methods with LogStack, and we could use onboard these applications. Managed services need to have that kind of flexibility for product onboarding.
What needs improvement?
We have been working with multiple customers, and every time we onboard a customer, we are missing an essential feature that surprisingly doesn't exist in Sentinel. We searched the forums and knowledge bases but couldn't find a solution. When you onboard new customers, you need to enable the data connectors. That part is easy, but you must create rules from scratch for every associated connector. You click "next," "next," "next," and it requires five clicks for each analytical rule. Imagine we have a customer with 150 rules.
It can be a nightmare. It would be much easier if Microsoft provided a way to select all the rules you need, and you can click once to create them. I went to multiple forums to find a way to automate this. Unfortunately, the best I can do is a semi-automated method. Half of them can be automated, but you must do the rest manually.
For now, we are doing it manually, and our DevOps team is assigned to do this. Some APIs could be used. We leverage the Azure Insights PowerShell module to do the automation part. Currently, the team is working on it, but I know from the discussion that the solution would only be semi-automated. We can't fully automate this because it simply lacks that capability. Many people in the Microsoft community have already requested this solution. Hopefully, Microsoft will implement this feature.
These solutions provide comprehensive protection, but there is always room for improvement. For example, virus removal has 98 different antivirus engines associated. Still, if you are searching for a malicious IP address or a hostname, some solutions will pick it up, and others won't. It's okay overall. I wouldn't say it isn't good enough. It does what we need, but sometimes another solution does it better. It depends on who detects it first.
For how long have I used the solution?
I've been using Sentinel for nearly a year.
What do I think about the stability of the solution?
Sentinel is a cloud-based solution, so everything is handled by Microsoft. We haven't experienced any outages. With any on-premise solution, you will see downtime when there are problems or changes in the infrastructure.
What do I think about the scalability of the solution?
Sentinel is highly scalable. It's on the cloud, so we can scale up to any level. There are two models: pay-go and commitment tier. The commitment tier is there to help reduce costs. If you're a large organization with high volumes of data coming in, Microsoft recommends the commitment tier, which will save you 40-60%. Scalability isn't a problem.
How are customer service and support?
I rate Microsoft support nine out of 10. Within all Microsoft services, there is a link you can use to contact support and raise a ticket based on severity. If it's something that will impact business, they are available 24/7. Once we get a call from them, they follow up around the clock until it's closed. It isn't bad.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I've worked on Splunk, QRadar, LogRhythm, AlienVault, McAfee, Juniper STRM, etc. I started using Sentinel when I joined this company. We are Microsoft Gold partners. However, my feedback is neutral as an analyst. Compared to other solutions I've used, Microsoft is easier in terms of integration and deployment.
What was our ROI?
We've seen an ROI. Having used multiple SIEM solutions, I would recommend Microsoft Sentinel for the ROI, integration, cloud visibility, customization, etc.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable because Sentinel includes features like user behavior analytics and SOAR that are typically sold separately. Overall, a standalone on-prem solution would require some high-end servers at a different cost. It is a cloud-based solution, so there are backend cloud computing costs, but they are negligible.
The most significant cost factor is log ingestion. The best approach with any SIEM solution is only to ingest the necessary security-specific logs. You consume the EPS licenses, memory, bandwidth, and CPU. It doesn't make sense to forward and dump everything into any SIEM solution. If you are doing the architecture correctly, you send the right amount of logs.
On top of that, Sentinel provides you with a workbook that tells you which log costs how much. You can optimize that part so it's cost-effective. Its dashboard offers clear graphs and charts, showing which log sources ingest the most logs, contributing to the cost. We can easily cut 40-60% of the price if we do appropriate fine-tuning. As long as you're doing the fine-tuning regularly, it's a highly cost-efficient solution.
What other advice do I have?
I rate Sentinel 10 out of 10. At the same time, I understand no solution is perfect. I've had multiple issues with SIEM solutions I've used previously. Sentinel is missing one minor feature that could be added eventually. I have no complaints about the core functionality.
A large enterprise client contacted us about replacing Splunk with Sentinel, and their team wanted a side-by-side comparison. They're pretty new to SOC, and I've been in the field for a long time, so I told them that it's hard to do an apples-to-apples comparison. In many instances, you won't see much difference between the two, and Sentinel might beat Splunk in certain cases.
However, the essential component they would be missing in the comparison is the ecosystem. Sentinel can leverage a huge ecosystem on the backend that Splunk or any other solution simply can't. Splunk specializes in SIEM, but Microsoft covers the full cybersecurity spectrum. When comparing solutions, customers should look at the whole ecosystem and not only product features.
A best-in-breed strategy works for some categories of security products. For example, it was an organizational policy that we would not purchase all of our firewall-related products from one vendor. However, SIEM only does detection based on the type of logs ingested. An organization might have firewalls from Cisco, Fortinet, and Juniper. At the end of the day, these three firewall brands are feeding the logs into one security solution, which is Sentinel. It's a single pane of glass that correlates all threats across your enterprise. It doesn't make sense to have multiple SIEM solutions.
The only cases where it makes sense are in large enterprises like oil and gas. For example, they may have an IT environment and an OT environment. In the IT environment, they have one solution and a different solution in the OT environment. They are silos being managed by different teams. They may have separate budgets and decision-making processes. That's why they have different solutions. Other than that, I really don't see any reason for having two different SIEM solutions in place.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Consultant at a consultancy with 10,001+ employees
The excellent threat intelligence and machine learning cut our false positives, and automation saves us a lot of time
Pros and Cons
- "Sentinel is a SIEM and SOAR tool, so its automation is the best feature; we can reduce human interaction, freeing up our human resources."
- "The data connectors for third-party tools could be improved, as some aren't available in Sentinel. They need to be available in the data connector panel."
What is our primary use case?
Our two primary uses for the solution are incident management and threat hunting. We use Sentinel and other Microsoft security products for security investigations, threat, team, and incident management purposes. The tool is deployed across multiple departments and locations, with around 8,000 total end users.
We use multiple Microsoft security products, the full Defender suite including Defender for Cloud, Cloud Apps, and Identity, all integrated with Sentinel.
Integrating multiple solutions is straightforward; as they are all Microsoft products, it's easy for Sentinel to ingest the logs and data connectors. The process is very simple, and we can configure log sources or data connectors in Sentinel in a couple of clicks.
How has it helped my organization?
As a next-generation AI-powered SIEM and SOAR tool, Sentinel provides an all-encompassing cyber defense at the cloud scale. The solution's machine learning capabilities make threat hunting and identification rapid across the entire cloud environment.
The solution provides excellent visibility into threats; it's integrated with Microsoft's threat intelligence platform, which forwards information to Sentinel. We have robust threat detection 24/7.
Sentinel helps us prioritize threats across our enterprise, an essential function that lets us focus on investigating and resolving high-priority incidents first. When the most significant threats are dealt with, we can move on to the medium and low-priority issues.
The multiple Microsoft solutions work natively together to deliver coordinated detection and response across our environment; they work very well together, and we trust these products to investigate matters further.
The Microsoft solutions provide comprehensive threat protection across our entire organization.
Sentinel enables us to ingest data from our entire ecosystem, which is crucial to our security operation. We require the data not just from Microsoft products but also from different firewalls and other security products, including firewall proxies, web proxies, logs, etc. We can quickly integrate multiple data sources in just a few steps.
The solution's threat intelligence helps prepare us for potential threats before they hit and take proactive steps. Sentinel's intelligent and fast threat detection allows us to respond rapidly to critical and high-priority incidents by leveraging built-in automation and orchestration tools.
Using Sentinel gives us time savings of 30-40%.
The solution also decreased our time to detect and respond by 30-40%.
What is most valuable?
Sentinel is a SIEM and SOAR tool, so its automation is the best feature; we can reduce human interaction, freeing up our human resources.
The built-in AI and machine learning are excellent; they reduce the number of false positives by around 90%.
The centralized threat collection is a valuable feature.
The solution is cloud-native, so it's faster and easier to deploy as there is no hardware or software to implement.
The product is flexible enough to deploy in the cloud and on-prem, which is an advantage over other SIEM tools.
Sentinel allows us to investigate threats and respond holistically from one place, which is crucial because time management is essential during a security investigation. Having all the relevant data in one place enables security analysts to investigate and resolve quickly.
The solution's built-in SOAR, UEBA, and threat intelligence capabilities provide comprehensive protection. The SOAR capability is excellent and better than other products on the market, reducing our dependence on security analysts, and IT takes less investigation time. We can leverage the UEBA to focus on risky users and entities first during an investigation, which is an integral part of the process.
Compared to standalone SIEM and SOAR products, Sentinel reduces infrastructure costs by around 50% due to the cloud and reduced maintenance relative to legacy solutions. Sentinel is also approximately 70% faster to deploy than legacy solutions with the same rules.
The solution helped to automate routine tasks and the finding of high-value alerts. This reduced our dependency on security analysts and their workloads because the solution reduced false positive alerts by about 90%. This freed up our analysts and is the most significant benefit of automation.
The product helped eliminate having to look at multiple dashboards and gave us one XDR dashboard, which provides us with greater visibility and a reduced time to investigate and resolve.
What needs improvement?
The data connectors for third-party tools could be improved, as some aren't available in Sentinel. They need to be available in the data connector panel.
The solution could have more favorable pricing; the cost is relatively high compared to other SIEM tools, which can be prohibitive for smaller organizations.
For how long have I used the solution?
We've been using the solution for over a year.
What do I think about the stability of the solution?
Sentinel is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The technical support is good and responsive, but in some cases, it took a long time to resolve our issue.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used IBM QRadar as a SIEM tool and switched because Sentinel is cloud-native and has more comprehensive capabilities, including SOAR capabilities. Sentinel fits our clients' requirements better, as many of them utilize the MS Defender security suite, which gives them a specific grant for free data ingestion. The solution also provides greater visibility.
How was the initial setup?
I wasn't involved in the solution's initial setup, and in terms of maintenance, it's very lightweight; updates are Microsoft's responsibility, so we don't need to do anything.
What's my experience with pricing, setup cost, and licensing?
Sentinel is expensive relative to other products of the class, so it often isn't affordable for small-scale businesses. However, considering the solution has more extensive capabilities than others, the price is not so high. Pricing is based on GBs of ingested daily data, either by a pay-as-you-go or subscription model.
The product saved us money, but actual savings depend on the project size, as the pricing is per GB of ingested data. Our savings are approximately 40-50%.
Which other solutions did I evaluate?
We evaluated various solutions, including LogRhythm SIEM, Splunk, and Sumo Logic Security. We chose Sentinel because it's more advanced, cost-efficient has greater capabilities and fulfills our requirements better than the other products.
What other advice do I have?
I rate Sentinel nine out of ten.
To a security colleague who says it's better to go with a best-of-breed strategy over a single vendor's security suite, it's better to go with multiple vendors. This provides better visibility and avoids a single point of failure.
My advice to others considering the product is it depends on the project requirements. For larger organizations, I recommend Sentinel, as it's very advanced. However, for smaller-scale industries, Splunk and IBM QRadar are good options. For primarily cloud-based organizations with the majority of users in the cloud, then Sentinel is again an excellent choice.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
Product Manager, Cyber Security at Mactel
Makes data integration very easy for our SOC
Pros and Cons
- "The features that stand out are the detection engine and its integration with multiple data sources."
- "One key area that can be improved is by building a strong integration with our XDR platform."
What is our primary use case?
We use it for our security operations center. We have private and multi-cloud environments.
How has it helped my organization?
It enables data integration within our hybrid, multi-cloud environment, and it makes this data integration very easy for our security operations center.
Sentinel has helped improve our visibility into user and network behavior. It helps in identifying risky users, creating a watch list for specific users and their activities, which is very important.
It has also been saving us time. It's a complete cloud-based solution, so there is no time wasted on setting up servers, infrastructure, et cetera.
It also reduces the work involved in event investigation because it puts together detection logic through detection rules. That helps in automating incident identification.
What is most valuable?
The features that stand out are the
- detection engine
- integration with multiple data sources.
And while it does not give the tools to detect and investigate, it provides
the ability to integrate multiple tools together on the platform. This is very important for us. Sentinel provides very good integration with Microsoft Power Apps and Power Automate. That is a very handy feature.
It provides a good user interface for an operations analyst and makes it easy for an ops analyst to do incident analysis and investigations.
What needs improvement?
One key area that can be improved is by building a strong integration with our XDR platform.
For how long have I used the solution?
I have been using Microsoft Sentinel for over a year. I'm a product manager, and I do not do hands-on deployment, but I do product definition, platform selection, and product feature definition.
What do I think about the stability of the solution?
It is a stable product.
How are customer service and support?
The technical support team is good. They have account managers aligned with our customers. It is a good, scalable model.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We started with Sentinel only. We have had some experience with Splunk, but Sentinel is more mature, flexible, and scalable.
How was the initial setup?
The install or setup time is very small. Without Sentinel, it would usually take 15 to 30 days to set up a SIEM solution in an environment. With Sentinel, it is very easy. A completely production-grade environment can be set up within a week.
Setting up Sentinel is straightforward. Because it is a cloud-based solution, there is no infrastructure deployment involved. Much of the implementation can be done in automated ways. We leverage that automation for implementation. It doesn't require much staff. It is very automated.
It requires maintenance, and that is part of what we cover by providing our customers with managed services.
What about the implementation team?
Our team does the deployment.
What was our ROI?
We have seen ROI.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is available on the Microsoft Azure calculator. It depends on the size of the deployment, the size of the data ingestion. It is consumption-based pricing. It is an affordable solution.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
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Updated: March 2026
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