


Elastic Security and Microsoft Sentinel are competing products in the SIEM space. Based on integration capabilities and scalability, Microsoft Sentinel seems to have the upper hand.
Features: Elastic Security handles large data volumes, has robust search capabilities, and offers customization options. Microsoft Sentinel provides seamless integration with Microsoft products, comprehensive threat detection features, and good scalability.
Room for Improvement: Elastic Security needs enhanced user training, more detailed documentation, and streamlined configurations. Microsoft Sentinel could benefit from improved alerting mechanisms, a more intuitive configuration process, and faster customer service response times.
Ease of Deployment and Customer Service: Elastic Security is noted for straightforward deployment but has complex configurations, while Microsoft Sentinel's cloud-based deployment simplifies setup but requires faster customer service response.
Pricing and ROI: Elastic Security is cost-effective upfront, especially with its open-source components. Microsoft Sentinel has a higher initial setup cost but often delivers better ROI due to comprehensive features and reduced third-party integrations.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
If a customer is already using Microsoft’s ecosystem, the ROI can be positive due to seamless integration.
Our MTTR, mean time to response, improved by forty to fifty percent. Earlier, medium-severity incidents took two to three hours to resolve. Now, after Microsoft Sentinel, it is forty to fifty-five minutes.
We attribute our growth to Sentinel.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
Nine out of ten times, they give me a solution even if it is not the solution I wanted, and I still can get to the result.
Support is prompt and helpful.
Most of the time when my team encounters issues, they receive responses within 24 hours.
I have not faced any difficulties with Elastic Security, as we have a pretty good support service from them.
Microsoft invests significantly in support, which is crucial for companies.
I believe Microsoft could improve by keeping customer service within the US for Microsoft Sentinel customers who are within state and federal government sectors.
Working with a Sentinel engineer helped us tune settings effectively.
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
Elastic Security is quite scalable.
There is no need to add hardware or redesign infrastructure because it is cloud-native.
As our organization uses Microsoft Azure and Defender, everything grows together, and we can integrate various features seamlessly.
Being a SaaS solution, the scalability of Microsoft Sentinel is robust.
Most of the time, the system is stable as long as the components that they integrate with are stable.
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes.
I would rate Torq's product stability at eight, acknowledging that there are bugs, glitches, and downtimes.
In terms of stability, I would rate Elastic a solid eight out of ten.
I have never experienced any downtime, crashes, or performance issues with Microsoft Sentinel because it is SOC as a Service, so it maintains 100% uptime and scaling.
In the past two years, our team hasn't encountered any issues with the stability of Microsoft Sentinel from an operations perspective.
I need to be aware of deprecated connectors as they may disconnect, but the data continues to be sent with a need for quick adaptation.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
If a step is failing, the system could try to autocorrect it with AI or open a ticket from the workflow itself.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Machine learning algorithms become better with time; as they ingest a huge volume of data, they become better.
Log ingestion and retention costs can grow quickly, and understanding which data source is driving cost is not always straightforward.
We have some tools, such as our off-site Meraki firewalls, that have not fully integrated with Sentinel.
There are complexities in calculating the right pricing tier for different customers, which makes it difficult for me as a consultant during upfront pricing.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
It has been beneficial that Microsoft Sentinel is included as part of the Microsoft package, making it more cost-effective.
Microsoft Sentinel is not a low-cost SIEM.
Microsoft Sentinel is provided at no cost, so we didn't have any issues with the cost.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Elastic Security offers good insight regarding alerts, reports, and cases.
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
Microsoft Sentinel's ability to correlate data from multiple sources and its detection capabilities are essential.
Microsoft Sentinel has improved cost efficiency, which is one of the key areas we're able to win business against the ability to have threat intelligence.
Microsoft Sentinel's ability to correlate data from multiple sources enhances our threat detection capabilities beyond what is a simple data lake solution by filtering out the noise and consolidating the signal down to a meaningful level that is easier to investigate and see.



| Company Size | Count |
|---|---|
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 11 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 22 |
| Large Enterprise | 46 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Elastic Security combines the features of a security information and event management (SIEM) system with endpoint protection, allowing organizations to detect, investigate, and respond to threats in real time. This unified approach helps reduce complexity and improve the efficiency of security operations.
Additional offerings and benefits:
Finally, Elastic Security benefits from a global community of users who contribute to its threat intelligence, helping to enhance its detection capabilities. This collaborative approach ensures that the solution remains on the cutting edge of cybersecurity, with up-to-date information on the latest threats and vulnerabilities.
Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:
- Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds
- Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft
- Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft
- Respond to incidents rapidly with built-in orchestration and automation of common tasks
To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.
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