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Swimlane vs Torq comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Swimlane
Ranking in Security Orchestration Automation and Response (SOAR)
12th
Ranking in AI-Powered Security Automation
3rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Torq
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Ranking in AI-Powered Security Automation
2nd
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
AI-SOC (2nd)
 

Mindshare comparison

As of May 2026, in the AI-Powered Security Automation category, the mindshare of Swimlane is 11.6%, up from 7.9% compared to the previous year. The mindshare of Torq is 31.1%, down from 39.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Security Automation Mindshare Distribution
ProductMindshare (%)
Torq31.1%
Swimlane11.6%
Other57.3%
AI-Powered Security Automation
 

Featured Reviews

MD
Software Engineer III at a financial services firm with 10,001+ employees
Task persistence and integration ease have been key benefits
The best part of Swimlane is the persistent notifications and its ease of integration, requiring minimal coding. While it lacks response features, it can be integrated with messaging or queue services to achieve this. Any incident response requires additional integration since Swimlane itself doesn't react to incidents. Real-time data in terms of persistence is configurable, and without config, tasks persist indefinitely until completion. If using Appian versions below 11, integration features for Swimlane aren't available. By default, Swimlane lacks built-in intelligence, needing coding for integration. Although the Swimlane is beneficial and reduces manpower requirements, it's hindered by its lack of exposure. If exposed through services or endpoints, its functionality could be accessed without needing a local standalone application. On a scale of one to ten, this solution deserves a rating of nine.
Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is the best SOAR product available on the market right now and I recommend it."
"Our primary goal was to reduce analyst time, and we have been successful in that."
"The biggest advantage of Swimlane for us is that it saves time, which in turn helps us in cost-saving."
"On a scale of one to ten, this solution deserves a rating of nine."
"It provides us with a single portal for our logs from different solutions."
"The technical support from Swimlane is very good."
"The most valuable feature of the solution is the support."
"Swimlane enables two SOC analysts to work efficiently as much as ten analysts would without Swimlane, which translates to significant manpower savings."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Torq has helped a lot regarding SOC analyst efficiency."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"What I appreciate most about Torq is that it is an essential part of our system."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
 

Cons

"Swimlane's search bar is not working effectively, and there is no option to differentiate between two cases at the same time."
"The stability of the solution has room for improvement."
"The initial setup and deployment are complex."
"I would prefer to have more colors added to represent different risks or notations, which can be used for the prioritization of risks and the significance of information."
"The initial setup and deployment are complex."
"There is a need for enhanced version control in Swimlane. Currently, our version does not support it, making it tough to move changes between environments during significant updates."
"I would like to see improvements in the minor bugs that occur with each update, as some features might have issues."
"We faced a lot of issues with the product’s stability."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding the pricing of Torq, I would say it is expensive."
"The initial deployment of Torq was not easy."
"The initial deployment of Torq was not easy."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
8%
University
8%
Financial Services Firm
13%
Comms Service Provider
10%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with Swimlane?
One of the disadvantages of Swimlane is that to manage the platform, we need hardcore developers. We have recently seen new products such as Tines and Blink Ops coming into the market, where a pers...
What is your primary use case for Swimlane?
We are using Swimlane for automation purposes and security orchestration. We are using Swimlane's Playbook Automation. One of the major playbooks that we use in Swimlane is for phishing email autom...
What advice do you have for others considering Swimlane?
I would rate Swimlane a seven out of ten as a product.
What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. For example, we have MCP that we are working with our cloud security platform, and...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is get into Torq, review all the open cases and incidents, understand their severity,...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered all our questions. It really helps us to receive the best solution for our SOAR. ...
 

Comparisons

 

Overview

 

Sample Customers

LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Information Not Available
Find out what your peers are saying about Swimlane vs. Torq and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.