We are using Swimlane for automation purposes and security orchestration. We are using Swimlane's Playbook Automation. One of the major playbooks that we use in Swimlane is for phishing email automation, so whenever there is a phishing email delivered to a user inbox, Swimlane will automatically sandbox that. We integrate Swimlane with third-party tools such as CrowdStrike, VirusTotal, URL Proofpoint, and all other different tools we have, so that we get various enrichment of any alerts to make sure that the analyst doesn't spend much time doing manual tasks and gets all the information from the tools in the Swimlane console itself. We use the case management feature in Swimlane as well. This case management feature is helpful because, in security, we don't want our security incidents to be visible to end users. For example, if I am using ServiceNow, I have to impose many restrictions on the backend table to ensure that whatever incidents are created and written into that table are not available to any end users or other IT team members. We use case management for that purpose so that our security alerts are isolated and only the security team has visibility on them. Whenever we need any remediation, we integrate it with ServiceNow, so if I need to raise a remediation ticket for re-imaging the system, we can create a ticket in ServiceNow from the Swimlane console or from the case management itself with all the proper information.
Swimlane is used for tasks that need multiple task owners. For instance, with bank applications, if you're opening a new account or need KYC, the application might undergo several stages - from submission to bank manager approval, back to verification, and finally to signers for signature purposes. Swimlane allows the movement of tasks to multiple users, being assigned to a single person, a specific user, a group of people, or a customized role. Moreover, once a task is assigned using Swimlane, it's visible on the portal of each group member, allowing any of them to perform an action on the task.
We use Swimlane ( /products/swimlane-reviews ) primarily to design the entire architecture of the customer journey from onboarding to settlement. As a multinational IT service company in India, we work with many channel partners, both external and internal, with numerous components and vendors. Swimlane ( /products/swimlane-reviews ) helps us assign respective work to the right teams, making it clear which team does what work, how they will do it, and where they will get the data. Additionally, Swimlane helps us confirm the roles and responsibilities of each component or company involved.
We have been using Swimlane for security automation within our company. All the ingestions, automations, and everything within our department goes through Swimlane.
We are a solution provider and this is one of the security products that we implement for our clients. Its primary use is as a security orchestration and administration tool.
Swimlane is a leader in security orchestration, automation and response (SOAR). By automating time-intensive, manual processes and operational workflows and delivering powerful, consolidated analytics, real time dashboards and reporting from across your security infrastructure, Swimlane maximizes the incident response capabilities of over-burdened and understaffed security operations.
Swimlane was founded to deliver scalable innovative and flexible security solutions to organizations...
We are using Swimlane for automation purposes and security orchestration. We are using Swimlane's Playbook Automation. One of the major playbooks that we use in Swimlane is for phishing email automation, so whenever there is a phishing email delivered to a user inbox, Swimlane will automatically sandbox that. We integrate Swimlane with third-party tools such as CrowdStrike, VirusTotal, URL Proofpoint, and all other different tools we have, so that we get various enrichment of any alerts to make sure that the analyst doesn't spend much time doing manual tasks and gets all the information from the tools in the Swimlane console itself. We use the case management feature in Swimlane as well. This case management feature is helpful because, in security, we don't want our security incidents to be visible to end users. For example, if I am using ServiceNow, I have to impose many restrictions on the backend table to ensure that whatever incidents are created and written into that table are not available to any end users or other IT team members. We use case management for that purpose so that our security alerts are isolated and only the security team has visibility on them. Whenever we need any remediation, we integrate it with ServiceNow, so if I need to raise a remediation ticket for re-imaging the system, we can create a ticket in ServiceNow from the Swimlane console or from the case management itself with all the proper information.
Swimlane is used for tasks that need multiple task owners. For instance, with bank applications, if you're opening a new account or need KYC, the application might undergo several stages - from submission to bank manager approval, back to verification, and finally to signers for signature purposes. Swimlane allows the movement of tasks to multiple users, being assigned to a single person, a specific user, a group of people, or a customized role. Moreover, once a task is assigned using Swimlane, it's visible on the portal of each group member, allowing any of them to perform an action on the task.
We use Swimlane ( /products/swimlane-reviews ) primarily to design the entire architecture of the customer journey from onboarding to settlement. As a multinational IT service company in India, we work with many channel partners, both external and internal, with numerous components and vendors. Swimlane ( /products/swimlane-reviews ) helps us assign respective work to the right teams, making it clear which team does what work, how they will do it, and where they will get the data. Additionally, Swimlane helps us confirm the roles and responsibilities of each component or company involved.
We have been using Swimlane for security automation within our company. All the ingestions, automations, and everything within our department goes through Swimlane.
I use the solution for receiving alerts and case creation. It is used as a ticketing system.
We use Swimlane as an alternative to Splunk Phantom which is a security orchestration, automation, and response (SOAR) solution.
We are a solution provider and this is one of the security products that we implement for our clients. Its primary use is as a security orchestration and administration tool.