Swimlane Reviews

Name: Swimlane
Brand: Swimlane
Rating: 3.9 (7 reviews)

3.9 out of 5

7 reviews
100% willing to recommend

What is Swimlane?

Swimlane is a leader in security orchestration, automation and response (SOAR). By automating time-intensive, manual processes and operational workflows and delivering powerful, consolidated analytics, real time dashboards and reporting from across your security infrastructure, Swimlane maximizes the incident response capabilities of over-burdened and understaffed security operations.

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Swimlane is the #3 ranked solution in top AI-Powered Security Automation solutions and #16 ranked solution in SOAR tools. PeerSpot users give Swimlane an average rating of 7.8 out of 10. Swimlane is most commonly compared to Microsoft Sentinel: Swimlane vs Microsoft Sentinel. Swimlane is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 16% of all views.

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

May 2025

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Featured Swimlane reviews

Srikanth Nuthalapati

Software Engineering Manager at Deloitte

The stability of the solution has room for improvement. I would like Swimlane to provide a single space where we can go to code, build, and automate. Where we have a provision to create tables, playbooks, and tables to produce results, connect all the dots, and make the flow automated. This would make it much easier to navigate than having to jump to different places. I would like to have a single button to click that would start me on the journey of creating my own code from the ground up, from the workflow algorithm to the automation process. This would be simpler than what I had with Splunk Phantom, where I had to piece things together and connect the dots to get the full picture. With this new feature, I could create the full picture with just one button click.

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Utkarsh Srivastavaa

Senior Solutions Architect at Tata Consultancy

We use Swimlane primarily to design the entire architecture of the customer journey from onboarding to settlement. As a multinational IT service company in India, we work with many channel partners, both external and internal, with numerous components and vendors. Swimlane helps us assign…

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Sairam S

Associate at Deloitte

Swimlane is easy to start with, as it requires minimal prior knowledge to get started. It is flexible, providing room for users to set up specific incident response flows. Additionally, its integration capabilities allow connections to various platforms, enhancing its usability. Swimlane has helped reduce analyst time, contributing to operational efficiency.

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Swimlane mindshare

Product category:

As of May 2025, the mindshare of Swimlane in the Security Orchestration Automation and Response (SOAR) category stands at 3.3%, up from 3.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR)

Key learnings from peers

Last updated May 11, 2025

Valuable Features

Swimlane is trendy and user-friendly, designed for quick, easy use with minimal prior knowledge. It offers extensive customization, supporting integration with diverse platforms through drag-and-drop connectors. Features include a single portal for logs, reducing analyst time and enhancing operational efficiency. It provides a clear visual representation of workflows and supports over two thousand playbooks and components. Flexibility allows setting up incident response flows and automating tasks, enhancing usability for multiple users.

"Swimlane saves us 80 to 90 percent of our time by quickly helping us design the journey and efficiently passing information to various components."
"Swimlane is a very effective way to represent workflows involving multiple users."
"Swimlane enables two SOC analysts to work efficiently as much as ten analysts would without Swimlane, which translates to significant manpower savings."

Room for Improvement

Initial setup and deployment of Swimlane is complex. Users encounter stability issues and desire a unified space for coding, automation, and result creation to simplify navigation. Bugs in plugins, data latency, and lack of version control pose challenges. Despite claims of being a no-code tool, Swimlane requires coding. Features like improved bug management, playbook orchestration, additional dimensionality, and varied color representations for risk prioritization are needed.

"I would prefer to have more colors added to represent different risks or notations, which can be used for the prioritization of risks and the significance of information."
"I would like to see improvements in the minor bugs that occur with each update, as some features might have issues."
"There is a need for enhanced version control in Swimlane. Currently, our version does not support it, making it tough to move changes between environments during significant updates."

Popular Use Cases

Swimlane is utilized as a security orchestration and administration tool, replacing alternatives like Splunk Phantom. Organizations employ it for security automation, alert triages, case management, and workflow documentation. It assists with designing customer journey architecture and coordinating tasks among teams and partners, enhancing clarity on roles, responsibilities, and data access. IT departments leverage it for automating security processes and documenting multi-user workflows in a structured manner.

Service and Support

Customer service and support of Swimlane receive positive feedback. They are praised for being very good, attentive, and responsive. Users highlight quick response times, often receiving an initial reply within half an hour. Resolution effectiveness varies based on the specific issue and the support representative. While some have not directly interacted with tech support, they have created related content. Swimlane efficiently assigns tickets to agents, indicating an active approach to issue management.

Deployment

Many find Swimlane's initial setup complex, requiring time for deployment, especially when integrating with another SIEM, averaging several months. However, some report setup takes only a few hours when done by Swimlane's team. Customization capabilities make the setup manageable but demand adjustments according to individual needs. Swimlane is available on the cloud, with some accessing it directly via Google without additional steps. The setup often involves migrating existing playbooks and designing personalized solutions.

Scalability

Swimlane demonstrates strong scalability, with capabilities largely determined by server resources. Numerous users report handling significant alert volumes and multiple projects seamlessly without experiencing instability, even in cloud deployments. Although some note occasional instability with user increases, most find it efficiently supports expanding operations. Scalability ratings predominantly range between seven and nine, reflecting its capacity to meet diverse organizational needs effectively.

Stability

The stability of Swimlane receives mixed feedback. Many users have reported no stability issues, describing it as consistently reliable. However, some indicate areas for improvement, rating stability around five to seven out of ten. They mention encountering problems such as the need for multiple restarts. Though some find it stable, expectations for a higher level of consistency remain unmet for others.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Security Orchestration Automation and Response (SOAR) Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

University

Government

Retailer

Recreational Facilities/Services Company

Energy/Utilities Company

Construction Company

Comms Service Provider

Healthcare Company

Aerospace/Defense Firm

Educational Organization

Real Estate/Law Firm

Insurance Company

Transportation Company

Non Profit

Pharma/Biotech Company

Legal Firm

Security Firm

Hospitality Company

Outsourcing Company

Consumer Goods Company

Wellness & Fitness Company

Media Company

Logistics Company

Performing Arts

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Learn more about Swimlane

Swimlane was founded to deliver scalable innovative and flexible security solutions to organizations struggling with alert fatigue, vendor proliferation and chronic staffing shortages. Swimlane is at the forefront of the growing market for security automation and orchestration solutions that automate and organize security processes in repeatable ways to get the most out of available resources and accelerate incident response.