ThreatConnect Threat Intelligence Platform and Swimlane are competitive solutions in cybersecurity management. While ThreatConnect offers favorable pricing, Swimlane is a compelling choice for those seeking robust features.
Features: ThreatConnect Threat Intelligence Platform provides strong threat analysis capabilities, integrating threat intelligence with security operations. It features comprehensive threat data enrichment, automated incident response, and seamless integration. Swimlane is noted for its customizable automation, orchestration capabilities, and broad integrations. It offers flexibility, extensive automation tools, and a wide range of integrations.
Ease of Deployment and Customer Service: ThreatConnect Threat Intelligence Platform has relatively straightforward deployment with effective customer service offering comprehensive integration support. Swimlane, while having a more complex deployment process, compensates with strong customer service guiding users through setup and use.
Pricing and ROI: ThreatConnect Threat Intelligence Platform generally has a lower initial setup cost, making it accessible for organizations with limited budgets, enhancing ROI by reducing time to value. Swimlane, despite a higher setup cost, presents significant ROI due to superior automation capabilities that streamline operations over time.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
We have seen a return on investment, targeting a $600,000 ROI for the year.
I have seen a return on investment with Torq, as the automation reduces the number of employees needed and significantly saves both time and resources.
Swimlane saves us 80 to 90 percent of our time by quickly helping us design the journey and efficiently passing information to various components.
We have seen a return on investment; with the same number of engineers, we now handle double the number of customers, even with the new, larger customers requiring dedicated teams.
If everything is automated, we can filter out false positives or true positives, allowing for UI customization where the SOC analysts can trigger notifications and actions with buttons to create another playbook or automate using cron jobs, saving time for the SOC analyst team.
We have reduced manual analyst effort by thirty to forty percent.
My impression of their technical support during the initial setup was that they were helpful, responded within a reasonable timeframe, and provided exactly what we needed.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
When I raise a ticket, they reply within half an hour with an initial response, signifying that an agent has been assigned and is working on the issue.
They are attentive, responsive, and work to resolve issues efficiently.
They provided assistance within the same hour.
They have been responsive, knowledgeable, and helpful.
Its scalability is good because it has a cloud-native architecture and it expands dynamically to handle thousands of alerts at the same time.
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Swimlane should have the capability to be moved out of Appian and integrated with other platforms.
Standalone deployments are available for fewer users, ensuring Swimlane can handle multiple users without crashing.
We did not encounter issues even when managing thousands of alerts, as scalability is only limited by our instance's server capacity.
We have been using Torq for one and a half years, but we have experienced no downtime.
Most of the time, the system is stable as long as the components that they integrate with are stable.
I have never faced any downtime or issues.
I haven't seen any production issue or anything coming up because of Swimlane.
We encountered issues requiring restarts and losing alerts.
The version we had was kind of buggy, but support indicated we just needed to do updates to resolve the issues.
Torq should offer default templates that can directly scan firewall data and automate actions.
The AI value depends on maturity. Real value depends heavily on telemetry, integration depth, and workflow design, all of which rely on how mature customers are in their SOC department.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
Despite being advertised as a no-code tool, it remains code-reliant, demanding users to build solutions through coding.
In the orchestration tab, it would be helpful to have a list of playbooks where a particular asset or connector is used.
Colors can be used for the prioritization of risks and the significance of information.
ThreatConnect Threat Intelligence Platform (TIP) could be improved by simplifying the user interface to better fit day-to-day analyst workflow.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
Swimlane is cheaper than other SOAR platforms.
In terms of pricing, Swimlane is on the slightly expensive side.
the pricing was very nice with a great discount.
Generally, the pricing and setup cost are on the higher side.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Its integration capabilities allow connections to various platforms, enhancing its usability.
It helps in clearly identifying the roles, timeline, and actions involved in the workflow, offering a comprehensive depiction of the entire process.
As a solution architect, I use various software, and the most important thing is that Swimlane is an easily designed and learnable software.
The API-first architecture that enables us to perform custom integration with other products and real-time distribution.
| Product | Mindshare (%) |
|---|---|
| Torq | 3.6% |
| Swimlane | 2.6% |
| ThreatConnect Threat Intelligence Platform (TIP) | 3.1% |
| Other | 90.7% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 23 |
| Large Enterprise | 5 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Swimlane provides a centralized platform for security orchestration, automation, and response. It enhances operational efficiency and reduces workloads through drag-and-drop task automation and integration capabilities.
Swimlane empowers IT teams by streamlining tasks with minimal coding, offering extensive customization, and enabling efficient incident response. Its features include centralized logging, visual workflow representation, and integration with third-party tools. Swimlane's task persistence and case management improve operational control but face issues with stability and latency. While marketed as a no-code platform, setup complexity requires skilled developers. Enhancing search, AI, and scalability is vital for improved usage in multinational environments.
What are Swimlane's essential features?In industries like IT and security, Swimlane serves as a SOAR platform for incident management and enriched alert integration. It's used for designing customer journey architectures and task assignments in multinational environments, despite requiring improvements in its initial setup and orchestration.
ThreatConnect Threat Intelligence Platform provides a comprehensive solution for operational threat intelligence. It effectively ingests and enriches data, aligning with intelligence requirements for seamless application across security operations.
ThreatConnect TIP stands out by integrating threat intelligence with orchestration for streamlined threat management. It simplifies the user experience with a customizable interface assisting security teams in operationalizing insights across multiple teams without disruption. The platform automates threat scoring and optimizes threat correlation and response, ensuring timely threat detection and protection. Collaboration with Polarity and Risk Quantifier accelerates actionable intelligence, while support and patch management enhance overall user experience. Although improvements in integration processes and training accessibility are necessary, the platform aggregates threat data for efficient threat mitigation.
What are the key features of ThreatConnect TIP?In industries focusing on security, ThreatConnect TIP supports teams in identifying and mitigating security threats through automation. Integrated with cybersecurity networks, it assists in endpoint protection, SOC management, and vulnerability management, being pivotal in threat investigation and intelligence dissemination.
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