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Swimlane vs ThreatConnect Threat Intelligence Platform (TIP) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Torq automation boosts workflow efficiency and ROI by reducing alert handling time, saving hours daily, and offering fair pricing.
Sentiment score
6.8
Swimlane improves efficiency by automating processes, saving time, and doubling customer handling with the same staff.
Sentiment score
7.5
Organizations improved trust, sales, and efficiency with ThreatConnect, reducing costs and response times while mitigating false positives.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
SOC Analyst at AppsFlyer
We have seen a return on investment, targeting a $600,000 ROI for the year.
Cyber Security Engineer at a real estate/law firm with 5,001-10,000 employees
I have seen a return on investment with Torq, as the automation reduces the number of employees needed and significantly saves both time and resources.
Senior Cybersecurity Engineer at a tech vendor with 10,001+ employees
Swimlane saves us 80 to 90 percent of our time by quickly helping us design the journey and efficiently passing information to various components.
Senior Solutions Architect at Tata Consultancy
We have seen a return on investment; with the same number of engineers, we now handle double the number of customers, even with the new, larger customers requiring dedicated teams.
Security automation specialist at a comms service provider with 51-200 employees
If everything is automated, we can filter out false positives or true positives, allowing for UI customization where the SOC analysts can trigger notifications and actions with buttons to create another playbook or automate using cron jobs, saving time for the SOC analyst team.
Senior Engineer at a outsourcing company with 501-1,000 employees
We have reduced manual analyst effort by thirty to forty percent.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
 

Customer Service

Sentiment score
6.6
Torq's customer service is praised for 24/7 support, helpful documentation, quick responses, and knowledgeable staff.
Sentiment score
6.4
Swimlane's customer service receives mixed reviews due to varied response times and reliance on Appian community for support.
Sentiment score
7.5
ThreatConnect TIP customer service is responsive and knowledgeable, providing highly rated support despite occasional time zone delays.
My impression of their technical support during the initial setup was that they were helpful, responded within a reasonable timeframe, and provided exactly what we needed.
Security Consultant at Integrity360
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
We can always get an answer, and the support team are experts in their own system.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
When I raise a ticket, they reply within half an hour with an initial response, signifying that an agent has been assigned and is working on the issue.
They are attentive, responsive, and work to resolve issues efficiently.
Associate at Deloitte
They provided assistance within the same hour.
Security automation specialist at a comms service provider with 51-200 employees
They have been responsive, knowledgeable, and helpful.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
 

Scalability Issues

Sentiment score
6.5
Torq is praised for scalability and efficient cloud-native architecture, though large workflows can hinder performance without modularization.
Sentiment score
6.9
Swimlane's scalability varies, praised for cloud stability but challenges arise with on-premises setups needing resources and expertise.
Sentiment score
7.5
ThreatConnect TIP scales efficiently, managing data and users seamlessly, ensuring robust performance and flexibility for growing organizations.
Its scalability is good because it has a cloud-native architecture and it expands dynamically to handle thousands of alerts at the same time.
Software Engineer at Accenture
Our case management is super scalable.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
In terms of scalability, you can do as long as you can build it, and they can support it.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
Swimlane should have the capability to be moved out of Appian and integrated with other platforms.
Software Engineer III at a financial services firm with 10,001+ employees
Standalone deployments are available for fewer users, ensuring Swimlane can handle multiple users without crashing.
Senior Engineer at a outsourcing company with 501-1,000 employees
We did not encounter issues even when managing thousands of alerts, as scalability is only limited by our instance's server capacity.
Associate at Deloitte
 

Stability Issues

Sentiment score
7.5
Torq is favored for its reliable uptime and stable performance, with minor issues resolved swiftly and effectively.
Sentiment score
6.6
Swimlane stability is mixed, ranging from reliable to requiring updates, with ratings from five to seven out of ten.
Sentiment score
7.3
ThreatConnect TIP offers stable, reliable performance with high availability, effectively integrating with tools, despite occasional performance slowdowns.
We have been using Torq for one and a half years, but we have experienced no downtime.
Angular Developer at Flourish Software
Most of the time, the system is stable as long as the components that they integrate with are stable.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
I have never faced any downtime or issues.
Senior Information Technology Security Consultant at Mideast Data Systems
I haven't seen any production issue or anything coming up because of Swimlane.
Software Engineer III at a financial services firm with 10,001+ employees
We encountered issues requiring restarts and losing alerts.
Associate at Deloitte
The version we had was kind of buggy, but support indicated we just needed to do updates to resolve the issues.
Security automation specialist at a comms service provider with 51-200 employees
 

Room For Improvement

Torq needs AI enhancements, improved integration visibility, and comprehensive user support to optimize automation workflows and connectivity.
Swimlane requires enhanced stability, user-friendly features, and better documentation to improve accessibility and reduce developer dependency.
ThreatConnect TIP's integration, pricing, and usability challenges hinder accessibility, with users seeking improved features and easier access.
Torq should offer default templates that can directly scan firewall data and automate actions.
Senior Information Technology Security Consultant at Mideast Data Systems
The AI value depends on maturity. Real value depends heavily on telemetry, integration depth, and workflow design, all of which rely on how mature customers are in their SOC department.
Security Consultant at Integrity360
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
Senior Consultant at a university with 10,001+ employees
Despite being advertised as a no-code tool, it remains code-reliant, demanding users to build solutions through coding.
Associate at Deloitte
In the orchestration tab, it would be helpful to have a list of playbooks where a particular asset or connector is used.
Colors can be used for the prioritization of risks and the significance of information.
Senior Solutions Architect at Tata Consultancy
ThreatConnect Threat Intelligence Platform (TIP) could be improved by simplifying the user interface to better fit day-to-day analyst workflow.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
 

Setup Cost

Enterprise buyers find Torq's pricing competitive and valuable, with many renewing annually due to satisfied experiences.
Enterprise users appreciate Swimlane's affordability incentives through discounts, despite higher pricing, helping offset initial setup and licensing costs.
ThreatConnect TIP is priced mid-range, potentially costly for small firms, with costs based on deployment, support, and features.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Senior Cyber Architect at a manufacturing company with 10,001+ employees
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
Swimlane is cheaper than other SOAR platforms.
Associate at Deloitte
In terms of pricing, Swimlane is on the slightly expensive side.
Senior Manager, Cyber Security at a tech vendor with 1,001-5,000 employees
the pricing was very nice with a great discount.
Security automation specialist at a comms service provider with 51-200 employees
Generally, the pricing and setup cost are on the higher side.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
 

Valuable Features

Torq enhances productivity and satisfaction with integration, no-code automation, AI assistance, and a unified, error-reducing platform.
Swimlane enhances efficiency with customizable workflows, quick alert management, low-code features, and extensive marketplace components for rapid response.
ThreatConnect TIP simplifies threat management with ease of use, automation, integrations, and improved detection and response capabilities.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Global IT Director at OpenWeb
Its integration capabilities allow connections to various platforms, enhancing its usability.
Associate at Deloitte
It helps in clearly identifying the roles, timeline, and actions involved in the workflow, offering a comprehensive depiction of the entire process.
Operation Analyst at Aurea
As a solution architect, I use various software, and the most important thing is that Swimlane is an easily designed and learnable software.
Senior Solutions Architect at Tata Consultancy
The API-first architecture that enables us to perform custom integration with other products and real-time distribution.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
16
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Swimlane
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
14
Ranking in other categories
AI-Powered Security Automation (3rd)
ThreatConnect Threat Intell...
Ranking in Security Orchestration Automation and Response (SOAR)
15th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
6
Ranking in other categories
Threat Intelligence Platforms (TIP) (8th)
 

Mindshare comparison

As of August 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.6%, down from 5.7% compared to the previous year. The mindshare of Swimlane is 2.6%, down from 3.1% compared to the previous year. The mindshare of ThreatConnect Threat Intelligence Platform (TIP) is 3.1%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.6%
Swimlane2.6%
ThreatConnect Threat Intelligence Platform (TIP)3.1%
Other90.7%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
SK
Senior Engineer at a outsourcing company with 501-1,000 employees
Automation has streamlined phishing triage and now saves analysts significant investigation time
Swimlane is a low-code security platform with most things having connectors and plugins available from the marketplace. You can directly download and configure them and use them instead of writing multiple lines of code; you can directly use the connectors and get your task automated. Regarding my experience using those plugins from the marketplace, you can download whatever the use case is. Based on the use case, you just download the connectors or plugins available, configure them, and once those configurations are complete, create a playbook, design the workflow, and you can directly use an expression for obtaining the desired result. You can create a record for the SOC analyst team, and they can work on specific records, and you can also create UI buttons for the SOC analyst team. You can design another playbook that will be linked with the button. The SOC analyst will have a view to work on the records and can reassign tasks with everything done from the UI. You just need to integrate the workflow with the button. For instance, you can send notifications via multiple endpoints such as Microsoft Teams or Slack. You can configure the Slack connectors, create a playbook workflow, and then the SOC analyst can click a button to have the workflow post messages to the Slack channel, integrating multiple APIs using connectors. Swimlane positively impacts my organization as it is a product company that provides cybersecurity automation. Initially, it was Swimlane, but with multiple releases, now we have a product called Turbine, where we can do the same thing in a more advanced way with agentic AI and the use of AI/ML capabilities.
Nikhil Jethwa - PeerSpot reviewer
Technical Consultant at ProTechmanize Solutions (P) Ltd.
Centralized threat intelligence has streamlined IOC workflows and now improves response time
ThreatConnect Threat Intelligence Platform (TIP) has positively impacted our organization by significantly reducing response times and improving detection accuracy by ensuring only high-confidence, context-rich indicators are pushed to security controls. From an operational standpoint, ThreatConnect Threat Intelligence Platform (TIP) has helped us reduce IOC handling and response time from hours to minutes by automating injection, enrichment, and distribution workflows.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
9%
Financial Services Firm
16%
Outsourcing Company
11%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
14%
Outsourcing Company
8%
Comms Service Provider
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise23
Large Enterprise5
 

Questions from the Community

What needs improvement with Torq?
The only thing is more out-of-the-box integrations. Torq already has a lot of supported integrations and adding new o...
What is your primary use case for Torq?
For Torq, first of all, it's a hyperautomation and AI assistant usage. Our EDR SentinelOne is integrated in Torq and ...
What advice do you have for others considering Torq?
I think I have told everything about Torq that I can share at this stage, but I am still in the process of learning t...
What needs improvement with Swimlane?
At the moment, I don't know what Swimlane could improve because it is quite good and personally it is one of the best...
What is your primary use case for Swimlane?
The main use case for Swimlane in my organization is carrying out analysis of alerts coming from other sources and an...
What advice do you have for others considering Swimlane?
My advice to someone who is considering using Swimlane is that they try it before implementing it, and I would say th...
What is your experience regarding pricing and costs for ThreatConnect Threat Intelligence Platform (TIP)?
My experience with ThreatConnect Threat Intelligence Platform (TIP) pricing, setup cost, and licensing indicates that...
What needs improvement with ThreatConnect Threat Intelligence Platform (TIP)?
Based on my experience, ThreatConnect Threat Intelligence Platform (TIP) is already doing a great job in the market b...
What is your primary use case for ThreatConnect Threat Intelligence Platform (TIP)?
Our main use case for ThreatConnect Threat Intelligence Platform (TIP) is to centralize, analyze, and operationalize ...
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Information Not Available
LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Customer Case Studies & Use Cases
Find out what your peers are saying about Swimlane vs. ThreatConnect Threat Intelligence Platform (TIP) and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.