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Blink Ops vs Swimlane comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Ranking in AI-Powered Security Automation
2nd
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
AI-SOC (2nd)
Blink Ops
Ranking in Security Orchestration Automation and Response (SOAR)
20th
Ranking in AI-Powered Security Automation
4th
Average Rating
7.6
Reviews Sentiment
4.4
Number of Reviews
2
Ranking in other categories
AI-SOC (9th)
Swimlane
Ranking in Security Orchestration Automation and Response (SOAR)
12th
Ranking in AI-Powered Security Automation
3rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of Blink Ops is 1.4%, up from 1.0% compared to the previous year. The mindshare of Swimlane is 2.8%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.7%
Swimlane2.8%
Blink Ops1.4%
Other92.1%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
AH
CEO at cybovate
Workflow automation has transformed SOC decisions and now manages security workload effectively
At the moment, I have no idea what an improvement can be because my feeling is Blink Ops can be deployed on-site in a hybrid mode or in the cloud. Hybrid mode means more or less the cloud environment running within the cloud. In Switzerland, I have seen quite a few clients where discussions happened and they said they do not want to go to cloud and want to run it on-premises. But the solution is just too big to run on-premises. Having a smaller version on-premises would be helpful, but my feeling is that is hard to achieve because the solution is just too big and too diverse to run on-premises. The other thing is also the support model. Support models normally work if platforms are accessible from outside, but if I need to go within the company and do some modifications on the platform within the company, it is normally just time-consuming. This limits some of the use cases in some clients if they say, okay, we are a nuclear power plant and we do not want anyone coming from outside. At the moment, nothing else comes to my mind because I would say Blink Ops is a comprehensive platform and sometimes I feel people are overwhelmed. Maybe one thing I have had twice now, and I am not sure if this would be a Blink Ops topic or also one of the competitors. On CRM platforms, if someone changes from one CRM platform to the other CRM platform, there are always converters. From one music platform to the other music platform, there are converters. I think that is quite often missing. People struggle and said they had an automation platform or quite often they have seven or several automation platforms and say they want to reduce to, for example, two different platforms and want to get rid of the other ones. But then sometimes it is quite often a redevelopment, especially if it was a no-coding platform and everything is in code. Then normally it requires a huge transformation project. I think really helping the clients understand what the other platform does and then maybe on this level, just having the wizard would be fine. But my feeling is that migrating from one platform to the other is quite difficult.
MD
Software Engineer III at a financial services firm with 10,001+ employees
Task persistence and integration ease have been key benefits
The best part of Swimlane is the persistent notifications and its ease of integration, requiring minimal coding. While it lacks response features, it can be integrated with messaging or queue services to achieve this. Any incident response requires additional integration since Swimlane itself doesn't react to incidents. Real-time data in terms of persistence is configurable, and without config, tasks persist indefinitely until completion. If using Appian versions below 11, integration features for Swimlane aren't available. By default, Swimlane lacks built-in intelligence, needing coding for integration. Although the Swimlane is beneficial and reduces manpower requirements, it's hindered by its lack of exposure. If exposed through services or endpoints, its functionality could be accessed without needing a local standalone application. On a scale of one to ten, this solution deserves a rating of nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"What I appreciate most about Torq is that it is an essential part of our system."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"I really appreciate the accuracy of prompt engineering and the GUI that Blink offers, as it allows us to evaluate before testing exactly how the workflow will look."
"I would say Blink Ops has probably the best technical support of all my vendors."
"Swimlane is a very effective way to represent workflows involving multiple users."
"The most valuable feature of the solution is the support."
"Swimlane enables two SOC analysts to work efficiently as much as ten analysts would without Swimlane, which translates to significant manpower savings."
"Our primary goal was to reduce analyst time, and we have been successful in that."
"The technical support from Swimlane is very good."
"It provides us with a single portal for our logs from different solutions."
"This is the best SOAR product available on the market right now and I recommend it."
"We are using it for a SOAR platform at a Cyber Security company which is MSSP."
 

Cons

"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Regarding the pricing of Torq, I would say it is expensive."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The initial deployment of Torq was not easy."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"The current LLM in Blink is quite accurate, but it still requires a lot of optimization because after a few prompts, it starts creating random responses, which sometimes is problematic."
"At the moment, nothing else comes to my mind because I would say Blink Ops is a comprehensive platform and sometimes I feel people are overwhelmed."
"One of the disadvantages of Swimlane is that to manage the platform, we need hardcore developers."
"The initial setup and deployment are complex."
"I would prefer to have more colors added to represent different risks or notations, which can be used for the prioritization of risks and the significance of information."
"We faced a lot of issues with the product’s stability."
"Swimlane's search bar is not working effectively, and there is no option to differentiate between two cases at the same time."
"The stability of the solution has room for improvement."
"The initial setup and deployment are complex."
"There is a need for enhanced version control in Swimlane. Currently, our version does not support it, making it tough to move changes between environments during significant updates."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Comms Service Provider
10%
Construction Company
10%
Manufacturing Company
9%
Manufacturing Company
17%
Financial Services Firm
10%
Insurance Company
8%
Comms Service Provider
8%
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise4
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
What needs improvement with Blink Ops?
At the moment, I have no idea what an improvement can be because my feeling is Blink Ops can be deployed on-site in a...
What is your primary use case for Blink Ops?
I have several use cases rather than a single one. When we start engagements, it is often for the SOC team on the SOA...
What advice do you have for others considering Blink Ops?
I would say also on automation, there is a need to have the least privilege or a zero trust approach because the agen...
What needs improvement with Swimlane?
One of the disadvantages of Swimlane is that to manage the platform, we need hardcore developers. We have recently se...
What is your primary use case for Swimlane?
We are using Swimlane for automation purposes and security orchestration. We are using Swimlane's Playbook Automation...
What advice do you have for others considering Swimlane?
I would rate Swimlane a seven out of ten as a product.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Information Not Available
LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Find out what your peers are saying about Blink Ops vs. Swimlane and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.