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Splunk SOAR vs Swimlane comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
No ranking in other categories
Swimlane
Ranking in Security Orchestration Automation and Response (SOAR)
16th
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
AI-Powered Security Automation (3rd)
 

Mindshare comparison

As of May 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Splunk SOAR is 7.3%, down from 8.7% compared to the previous year. The mindshare of Swimlane is 3.3%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Shubham Sinha. - PeerSpot reviewer
Helped eliminate repetitive and redundant tasks, but custom functions and reporting need a lot of work
The visibility of the solution’s playbook viewer depends on the right you assign to the analyst. SOAR has the flexibility to distinguish between the roles of analyst and owner. If the analyst's role is to just work on a ticket, they cannot view the playbook design platform. That is limited to the owner. That can be both a good and bad thing. A major problem I have faced in SOAR's rights distribution is roles and responsibilities. Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch, just to amend the rights and responsibilities of one role. This bug was not fixed. Also, the latest GUI is terrible. The previous one was better. Another point is that while using Splunk SOAR in an investigation is not difficult, there are some complex parameters. We have SOAR case management, but the licensing is going to put a big hole in your pocket. Also, there is an issue with investigation node addition. When you are doing node additions you cannot grant the entire environment to have SOAR visibility into the incident. So when you integrate it with an ITSM tool, like ServiceNow or Jira for ticketing purposes, there is a challenge. When you do nodes for investigation on a regular basis, sometimes it does not update our ServiceNow platform, which is terrible. It is a redundant activity for an analyst to update that in the case management as well as in the ITSM tool. Although SOAR provides integration, the functionality of investigation and nodes is terrible when it comes to integration. An additional area for improvement is custom function creation. It's terrible. A newbie cannot create custom functions right away. They would require a solid understanding first. Also, the reporting is really awful. If I want to do a report for a customized time period, such as the last three days or the last four days, or from the 10th to the 12th of June, that is not available in SOAR at all. That kind of feature is available in Cortex XSOAR. Reporting is a real challenge.
Srikanth Nuthalapati - PeerSpot reviewer
Great support, scalable, and easier to code
The stability of the solution has room for improvement. I would like Swimlane to provide a single space where we can go to code, build, and automate. Where we have a provision to create tables, playbooks, and tables to produce results, connect all the dots, and make the flow automated. This would make it much easier to navigate than having to jump to different places. I would like to have a single button to click that would start me on the journey of creating my own code from the ground up, from the workflow algorithm to the automation process. This would be simpler than what I had with Splunk Phantom, where I had to piece things together and connect the dots to get the full picture. With this new feature, I could create the full picture with just one button click.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"In Splunk SOAR, I find the playbooks valuable. We get to create multiple playbooks, and within each playbook, there is a different type of investigation attached to it, which helps out an analyst or new analysts coming on board."
"The best feature is the integration and the custom Python code that we can write. Splunk SOAR provides us with both of these capabilities, allowing us to integrate different security solutions with Splunk SOAR and take remediation actions directly on those security tools."
"Workflow management is most valuable. It is easily customizable"
"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"Very flexible integration with other tools"
"Swimlane is a very effective way to represent workflows involving multiple users."
"The technical support from Swimlane is very good."
"The most valuable feature of the solution is the support."
"It provides us with a single portal for our logs from different solutions."
"Swimlane saves us 80 to 90 percent of our time by quickly helping us design the journey and efficiently passing information to various components."
"Our primary goal was to reduce analyst time, and we have been successful in that."
"Swimlane enables two SOC analysts to work efficiently as much as ten analysts would without Swimlane, which translates to significant manpower savings."
 

Cons

"The pricing could be a bit more reasonable. It would be great if it were feasible for smaller organizations."
"The UI can be more customizable for the clients."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginners to learn. It's hard for a new user to figure out how to visualize old threat data. It took two to three months to learn with hands-on experience how to use the dashboard, visualize events, and analyze threats."
"To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management."
"They can improve on what they are currently doing. They can provide more playbooks or at least template playbooks that are in their repository."
"have put a number of ideas on the ideas.splunk.com site for feature requests for the Splunk SOAR product. I posted one of them about three years ago, which finally got implemented in the latest release that just got announced, so the time to implement new features and things like that is a little bit concerning."
"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."
"The stability of the solution has room for improvement."
"There is a need for enhanced version control in Swimlane. Currently, our version does not support it, making it tough to move changes between environments during significant updates."
"I would prefer to have more colors added to represent different risks or notations, which can be used for the prioritization of risks and the significance of information."
"We faced a lot of issues with the product’s stability."
"The initial setup and deployment are complex."
"I would like to see improvements in the minor bugs that occur with each update, as some features might have issues."
 

Pricing and Cost Advice

"I don't know the exact price, but for my region, it is very expensive."
"Splunk SOAR is more expensive compared to other options for SOAR."
"The cost is high and the licensing is on an annual basis."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"I found the price of Splunk SOAR to be good."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
12%
Government
7%
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
What needs improvement with Splunk Phantom?
There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced life...
What do you like most about Swimlane?
It provides us with a single portal for our logs from different solutions.
What needs improvement with Swimlane?
There is a need for enhanced version control in Swimlane. Currently, our version does not support it, making it tough to move changes between environments during significant updates. Furthermore, d...
What is your primary use case for Swimlane?
We have been using Swimlane for security automation within our company. All the ingestions, automations, and everything within our department goes through Swimlane.
 

Comparisons

 

Also Known As

Phantom
No data available
 

Overview

 

Sample Customers

Recorded Future, Blackstone
LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Find out what your peers are saying about Splunk SOAR vs. Swimlane and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.