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Fortinet FortiSOAR vs Swimlane comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
6th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
AI-SOC (7th), AI-Powered Security Automation (2nd)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Swimlane
Ranking in Security Orchestration Automation and Response (SOAR)
10th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
AI-Powered Security Automation (3rd)
 

Mindshare comparison

As of February 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.5%, down from 4.8% compared to the previous year. The mindshare of Fortinet FortiSOAR is 4.2%, up from 4.1% compared to the previous year. The mindshare of Swimlane is 2.9%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Torq4.5%
Fortinet FortiSOAR4.2%
Swimlane2.9%
Other88.4%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.
MD
Software Engineer III at a financial services firm with 10,001+ employees
Task persistence and integration ease have been key benefits
The best part of Swimlane is the persistent notifications and its ease of integration, requiring minimal coding. While it lacks response features, it can be integrated with messaging or queue services to achieve this. Any incident response requires additional integration since Swimlane itself doesn't react to incidents. Real-time data in terms of persistence is configurable, and without config, tasks persist indefinitely until completion. If using Appian versions below 11, integration features for Swimlane aren't available. By default, Swimlane lacks built-in intelligence, needing coding for integration. Although the Swimlane is beneficial and reduces manpower requirements, it's hindered by its lack of exposure. If exposed through services or endpoints, its functionality could be accessed without needing a local standalone application. On a scale of one to ten, this solution deserves a rating of nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"What I appreciate most about Torq is that it is an essential part of our system."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"The playbook and the dashboard of FortiSOAR are really informative."
"The product is expensive, but it is a value-for-money product, a good product to invest in, eventually securing your environment and helping to protect against untoward security incidents."
"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"It provides us with a single portal for our logs from different solutions."
"Swimlane saves us 80 to 90 percent of our time by quickly helping us design the journey and efficiently passing information to various components."
"The biggest advantage of Swimlane for us is that it saves time, which in turn helps us in cost-saving."
"The technical support from Swimlane is very good."
"On a scale of one to ten, this solution deserves a rating of nine."
"We are using it for a SOAR platform at a Cyber Security company which is MSSP."
"Our primary goal was to reduce analyst time, and we have been successful in that."
"The most valuable feature of the solution is the support."
 

Cons

"The initial deployment of Torq was not easy."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."
"The area that needs improvement is integration with multiple third-party vendors."
"Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet the AI-based threats that are out there."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"We need more fine-tuning for ChatGPT, especially when creating connectors."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"The tool's user interface is an area of concern where improvements are needed."
"The ease of playbook creation on FortiSOAR needs improvement."
"We faced a lot of issues with the product’s stability."
"One of the disadvantages of Swimlane is that to manage the platform, we need hardcore developers."
"I would prefer to have more colors added to represent different risks or notations, which can be used for the prioritization of risks and the significance of information."
"The initial setup and deployment are complex."
"There is a need for enhanced version control in Swimlane. Currently, our version does not support it, making it tough to move changes between environments during significant updates."
"Swimlane is not scalable because it is not exposed. Currently, it's a manual component that requires configuration through coding."
"Swimlane's search bar is not working effectively, and there is no option to differentiate between two cases at the same time."
"I would like to see improvements in the minor bugs that occur with each update, as some features might have issues."
 

Pricing and Cost Advice

Information not available
"Pricing is fine compared to other solutions."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Fortinet FortiSOAR is expensive."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Fortinet FortiSOAR is an expensive solution."
"The solution offers both licensing and subscription models that are similar in price to other products."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
12%
Computer Software Company
9%
Healthcare Company
7%
Comms Service Provider
6%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What needs improvement with Torq?
Regarding the downsides of Torq, one issue is that as a SaaS product, I sometimes encounter transparency issues about...
What is your primary use case for Torq?
My role is Cyber Security Engineer, and we use Torq for our case management platform, automating some of our phishing...
What advice do you have for others considering Torq?
Torq's maintenance requirements depend on how you define maintenance. While Torq handles the platform's overall relia...
What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
Regarding pricing, licensing, and setup costs for Fortinet FortiSOAR, the value proposition depends on your business ...
What needs improvement with Fortinet FortiSOAR?
Additional fine-tuning on ChatGPT could be added. This is the only area requiring improvement, with no other concerns...
What needs improvement with Swimlane?
One of the disadvantages of Swimlane is that to manage the platform, we need hardcore developers. We have recently se...
What is your primary use case for Swimlane?
We are using Swimlane for automation purposes and security orchestration. We are using Swimlane's Playbook Automation...
What advice do you have for others considering Swimlane?
I would rate Swimlane a seven out of ten as a product.
 

Also Known As

No data available
CyberSponse, FortiSOAR
No data available
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Find out what your peers are saying about Fortinet FortiSOAR vs. Swimlane and other solutions. Updated: December 2025.
881,757 professionals have used our research since 2012.