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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Fortinet FortiSOAR can be automated for network security purposes with excellent security automation response.
The initial setup of Fortinet FortiSOAR is straightforward, and it is easy to implement with 450 built-in connectors.
The maintenance of Fortinet FortiSOAR is efficient, requiring only half an hour every other week, and a single person can manage it.
The playbook feature in Fortinet FortiSOAR allows for the integration of all data ingestion into a single platform, supporting automation of repetitive tasks.
Fortinet FortiSOAR, with its good brand reputation and integration with FortiAnalyzer, is considered a value-for-money product for securing environments.

CONS

Fortinet FortiSOAR needs improvement in integration with multiple third-party vendors.
Technical support could be improved.
Fortinet FortiSOAR should enhance its documentation for better understanding and use cases.
More fine-tuning is needed for ChatGPT, especially when creating connectors.
Fortinet FortiSOAR must be updated to address evolving AI-based threats.
 

Fortinet FortiSOAR Pros review quotes

it_user1288770 - PeerSpot reviewer
Cyber Security Tech Lead at a tech services company with 1,001-5,000 employees
Jul 28, 2020
The product can be automated for network security purposes. The solution offers a great security automation response.
Manjeet Yadav - PeerSpot reviewer
Principal Cyber Security Technologist at a computer software company with 201-500 employees
Aug 9, 2020
It has a quick detection and response time.
reviewer1480533 - PeerSpot reviewer
Vice President Global Technology Infrastructure Automation at a financial services firm with 10,001+ employees
Jul 2, 2021
The initial setup is straightforward.
Learn what your peers think about Fortinet FortiSOAR. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
Vivek Balaji - PeerSpot reviewer
Technical Director - Cyber Security at a comms service provider with 1-10 employees
Feb 28, 2022
The reputation of the brand is very good.
ZaidoonAbuhanak - PeerSpot reviewer
SALES PRODUCT MANAGER at NOURNET
Apr 5, 2022
It's great that the solution is integrated with FortiAnalyzer.
Shahriar Atique - PeerSpot reviewer
Director & CEO at Prime Net Limited
Nov 10, 2022
The solution is easy to implement and includes 450 built-in connectors.
DejanBlagojevic - PeerSpot reviewer
Presales Engineer at Exclusive-networks
Nov 28, 2022
The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it.
AB
Deputy Director of Strategic Planning of the Faculty of Mechanical and Electrical Engineering at UANL
Jul 4, 2023
The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate.
TamimKhan - PeerSpot reviewer
Solution Architect at Tiger IT Bangladesh Limited
Aug 4, 2023
It is a scalable solution...The implementation phase of the product was not tough or difficult.
Cemil Altug - PeerSpot reviewer
Hybrid Cyber Security Team Lead at dndx
Aug 30, 2023
We use the product for security.
 

Fortinet FortiSOAR Cons review quotes

it_user1288770 - PeerSpot reviewer
Cyber Security Tech Lead at a tech services company with 1,001-5,000 employees
Jul 28, 2020
I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it.
Manjeet Yadav - PeerSpot reviewer
Principal Cyber Security Technologist at a computer software company with 201-500 employees
Aug 9, 2020
The area that needs improvement is integration with multiple third-party vendors.
reviewer1480533 - PeerSpot reviewer
Vice President Global Technology Infrastructure Automation at a financial services firm with 10,001+ employees
Jul 2, 2021
Technical support could be improved.
Learn what your peers think about Fortinet FortiSOAR. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
Vivek Balaji - PeerSpot reviewer
Technical Director - Cyber Security at a comms service provider with 1-10 employees
Feb 28, 2022
I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved.
ZaidoonAbuhanak - PeerSpot reviewer
SALES PRODUCT MANAGER at NOURNET
Apr 5, 2022
The solution doesn't connect well with the network devices.
Shahriar Atique - PeerSpot reviewer
Director & CEO at Prime Net Limited
Nov 10, 2022
The technology and integrations are important so should continue to be enhanced.
DejanBlagojevic - PeerSpot reviewer
Presales Engineer at Exclusive-networks
Nov 28, 2022
Fortinet's tech support overall is not great when they are at their best.
AB
Deputy Director of Strategic Planning of the Faculty of Mechanical and Electrical Engineering at UANL
Jul 4, 2023
Fortinet FortiSOAR should add more documentation for some use cases.
TamimKhan - PeerSpot reviewer
Solution Architect at Tiger IT Bangladesh Limited
Aug 4, 2023
The UI design of the solution needs to be changed since it can get difficult for a newbie to operate.
Cemil Altug - PeerSpot reviewer
Hybrid Cyber Security Team Lead at dndx
Aug 30, 2023
Fortinet FortiSOAR should improve its analysis.