Try our new research platform with insights from 80,000+ expert users

Fortinet FortiSOAR vs Tines comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
4
Ranking in other categories
AI-SOC (13th), AI-Powered Security Automation (2nd)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
10th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Tines
Ranking in Security Orchestration Automation and Response (SOAR)
11th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Threat Intelligence Platforms (TIP) (18th), AI-Powered Security Automation (1st), AI IT Support (26th)
 

Mindshare comparison

As of January 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.9%, up from 4.5% compared to the previous year. The mindshare of Fortinet FortiSOAR is 4.1%, up from 4.0% compared to the previous year. The mindshare of Tines is 6.2%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Torq4.9%
Fortinet FortiSOAR4.1%
Tines6.2%
Other84.8%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
Mahmoud Younes - PeerSpot reviewer
CyberSecurity Architects at VaporVM
Automation streamlines workflow and integrates seamlessly with various applications
I serve as both a reseller and customer of Fortinet FortiSOAR. The solution is suitable for all types of businesses from small to enterprise. The integration capability of Fortinet FortiSOAR deserves a rating of 10. It can be integrated with any system, and we have the capability for custom connectors. Even if Fortinet FortiSOAR doesn't have a specific connector, you can easily create a custom connector using AI. Simply provide your requirements or solution needs, and Fortinet FortiSOAR will create the connector, enabling integration with any application. My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good.
VikramSingh8 - PeerSpot reviewer
Security Delivery Manager at Accenture
Automation simplifies workflows with no code and excellent support
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have taken place. However, the reporting and dashboard are not advanced; they are quite basic, with fewer customizable options. The look and feel of the dashboard could be enhanced. Another area for improvement is in terms of documentation, as every tool and company has its own knowledge base.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"What I appreciate most about Torq is that it is an essential part of our system."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"We use the product for security."
"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good."
"The solution is easy to implement and includes 450 built-in connectors."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"Generally, the tool helps just automating a lot of manual load or repetitive tasks."
"One of the most valuable features is that it’s a low-code solution."
"The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools."
"The tool was vendor-neutral."
"The best thing is that it's no code, so it doesn't require coding knowledge."
 

Cons

"The initial deployment of Torq was not easy."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"Technical support could be improved."
"Fortinet's tech support overall is not great when they are at their best."
"Fortinet FortiSOAR should improve its analysis."
"The area that needs improvement is integration with multiple third-party vendors."
"The solution doesn't connect well with the network devices."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"Fortinet FortiSOAR should add more documentation for some use cases."
"Tines was a little bit more expensive than Torq."
"They started implementing some AI, and their AI is isolated."
"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."
"Reporting and dashboards could be more advanced for deeper analysis."
 

Pricing and Cost Advice

Information not available
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Fortinet FortiSOAR is expensive."
"Pricing is fine compared to other solutions."
"Fortinet FortiSOAR is an expensive solution."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"The solution offers both licensing and subscription models that are similar in price to other products."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
Information not available
report
Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
12%
Computer Software Company
9%
Healthcare Company
8%
Comms Service Provider
6%
Financial Services Firm
14%
Computer Software Company
8%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Torq?
From our research and testing with the tool, we determined there need to be modifications and changes to train the LL...
What is your primary use case for Torq?
I used Torq for conducting one of the proof of evaluations for a vendor we are connected with. I am currently working...
What advice do you have for others considering Torq?
One of our members uses AWS, and we receive their feed. This involves triaging AWS-related logs. While I do not have ...
What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
Regarding pricing, licensing, and setup costs for Fortinet FortiSOAR, the value proposition depends on your business ...
What needs improvement with Fortinet FortiSOAR?
Additional fine-tuning on ChatGPT could be added. This is the only area requiring improvement, with no other concerns...
What needs improvement with Tines?
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays info...
What is your primary use case for Tines?
I am Vikram Singh, I work for top service based multinational brand and I am responsible for delivering Tines service...
What advice do you have for others considering Tines?
When you start working with Tines, ensure you pursue the Tines certifications. They offer these free certifications w...
 

Also Known As

No data available
CyberSponse, FortiSOAR
No data available
 

Overview

Find out what your peers are saying about Fortinet FortiSOAR vs. Tines and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.