Fortinet FortiSOAR vs Microsoft Sentinel comparison

Why PeerSpot?

Fortinet and Microsoft are both solutions in the Security Orchestration Automation and Response (SOAR) category. Fortinet is ranked #7 with an average rating of 8.3, while Microsoft is ranked #3 with an average rating of 8.0. Additionally, 73% of Fortinet users are willing to recommend the solution, compared to 93% of Microsoft users who would recommend it.

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Executive SummaryUpdated on Dec 5, 2024

Fortinet FortiSOAR and Microsoft Sentinel compete in the security operations and incident response category. Microsoft Sentinel has the upper hand due to its comprehensive features, outweighing FortiSOAR's pricing and support benefits.

Features: Fortinet FortiSOAR offers powerful orchestration and automation, wide connector availability, and a user-friendly interface. Microsoft Sentinel provides advanced analytics, Azure integration, and efficient AI-based threat detection.

Room for Improvement: Fortinet FortiSOAR could enhance its scalability, expand cloud integrations, and improve analytics capabilities. Microsoft Sentinel might reduce its learning curve, optimize pricing structure, and simplify certain integrations.

Ease of Deployment and Customer Service: Fortinet FortiSOAR ensures straightforward deployment and robust support, easing integration. Microsoft Sentinel benefits from cloud-based deployment via Azure but involves a steeper learning curve for Azure newcomers.

Pricing and ROI: Fortinet FortiSOAR presents competitive pricing and solid ROI for automation-focused businesses. Microsoft Sentinel, though higher in cost, justifies the investment with its extensive features and integration with Microsoft tools, appealing to enterprises within Microsoft ecosystems.

To learn more, read our detailed Fortinet FortiSOAR vs. Microsoft Sentinel Report (Updated: September 2026).

Buyer's Guide

Fortinet FortiSOAR vs. Microsoft Sentinel

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Featured Reviews

AdityaDesai

Solutions Architect at ProArch

Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency

Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.

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VIJAICYRIAC

Director at Movate

Automated playbooks have reduced response times and provided deeper threat analytics

The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.

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Kallamuddin Ansari

Cyber Security Consultant at HR Software Solution

Centralized monitoring has improved threat response but cost control still needs refinement

Based on real operations used in our corporate IT environment, the key features include log correlation and incident view. Microsoft Sentinel's biggest strength is how it correlates multiple related alerts into a single incident. This significantly reduces alert noise and helps the SOC focus on real threats instead of isolated events. Another valuable feature is KQL-based threat hunting with Kusto Query Language. The flexibility of this language allows us to build custom hunting queries based on our environment's behavior. This is extremely useful for detecting low and slow threats or hidden threats that default rules may miss. Cloud-native scalability and stability is another important feature. Being cloud-native, Microsoft Sentinel scales well for medium to large corporate environments without infrastructure management. Stability has been solid in day-to-day production. SOAR automation using playbooks is a feature we highly recommend. Microsoft Sentinel's SOAR functionality helps automate repetitive SOC tasks like alert enrichment and notification. This saves analyst time and improves response consistency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With Torq, I automate actions while achieving SLA compliance and streamline alert investigation processes much better."

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."

"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."

"Torq has definitely changed the day-to-day experience for our security analysts, as they feel more excited and feel that Torq interface and workflow allow them to build things themselves."

"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."

"We have seen fewer failures of automations from the time Torq came into the picture, we've had a more streamlined process of handling incidents, and at the same time, we've learned to embed the AI into our incident types, and that is how it has helped us in the automation."

"Once I started to use the system and I saw the potential, it changed all of our work in IT."

More Torq pros

"I like that the solution is integrated with FortiAnalyzer, it's the best feature."

"The product is expensive, but it is a value-for-money product, a good product to invest in, eventually securing your environment and helping to protect against untoward security incidents."

"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."

"The playbook and the dashboard of FortiSOAR are really informative."

"The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India."

"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."

"It has a quick detection and response time."

"The most valuable feature is its centralization as you don't want to be going to different locations to correlate items or to piece anything together to derive meaningful insights."

More Fortinet FortiSOAR pros

"We have seen at least a 60% increase in efficiency with Microsoft Sentinel and the ability to reduce the MTTD down to under five minutes and MTTR down to under fifteen."

"Microsoft Sentinel has made it easier for us to sell SOC-as-a-Service to, more or less, any customer and not just the big ones."

"The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high."

"Azure Sentinel works perfectly in this case because we are using Microsoft resources."

"Overall, I find Sentinel to be a really strong solution."

"Sentinel pricing is good"

"Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information."

"It's a great product."

More Microsoft Sentinel pros

Cons

"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."

"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."

"The case management piece, due to the platform being an automation-first tool, lacks real robust out-of-the-box case templates or good solutions for creating those without spending a lot of time doing development work, which makes the overall experience poor, honestly."

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."

"If Torq could enhance its AI features, it would benefit customers significantly by making the platform even more user-friendly."

"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."

More Torq cons

"The solution doesn't connect well with the network devices."

"The area that needs improvement is integration with multiple third-party vendors."

"Fortinet is good, however, as they get into security analytics, while their support is okay, sometimes it requires some hand-holding and their response is probably not as good as Palo Alto."

"FortiSOAR needs to improve the response time for executing playbooks."

"The licensing model could be better."

"Technical support could be improved."

"The ease of playbook creation on FortiSOAR needs improvement."

"The solution doesn't connect well with the network devices, with FortiNAC. It's also a very expensive product and I've found that the Fortinet engineers don't have much experience with the product and they require training, particularly when dealing with enterprise organizations."

More Fortinet FortiSOAR cons

"We have opted for the pay-as-you-go model, which doesn't come with free support."

"Sometimes, we are observing large ingestion delays. We expect logs within 5 minutes, but it takes about 10 to 15 minutes."

"Depending on when Microsoft releases the updates, it can be challenging, but they usually notify us ahead of time."

"In New Zealand, there are customers that run dual stack, running Microsoft but also competitor products, EDR software, cloud security software, and other tooling. While it's improved over the last four or five years, there's still more work that can be done to integrate better outside of the Microsoft ecosystem."

"There is some relatively advanced knowledge that you have to have to properly leverage Sentinel's full capabilities. I'm thinking about things like the creation of workbooks, how you do threat-hunting, and the kinds of notifications you're getting... It takes time for people to ramp up on that and develop a familiarity or expertise with it."

"I would rate Microsoft technical support at five out of 10 because we have to go through a lot of steps before we get to the right technical stakeholder."

"There are certain delays. For example, if an alert has been rated on Microsoft Defender for Endpoint, it might take up to an hour for that alert to reach Sentinel. This should ideally take no more than one or two seconds."

"Microsoft Sentinel is relatively expensive, and its cost should be improved."

More Microsoft Sentinel cons

Pricing and Cost Advice

Information not available

"Fortinet FortiSOAR is expensive."

"Fortinet FortiSOAR is an expensive solution."

"The solution offers both licensing and subscription models that are similar in price to other products."

"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."

"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."

"Considering all the features of Fortinet FortiSOAR, I think it has a good price."

"Pricing is fine compared to other solutions."

"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."

"Sentinel's price is comparable to pretty much everything out there. None of it is cheap, but we didn't think we could save money by going a different route. Sentinel was part of our Azure expenditures, so it was easier to add the expense instead of having a completely separate vendor."

"Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."

"The solution is expensive and there is a daily usage fee."

"Microsoft Sentinel is pretty expensive, and they recently announced that they will increase the price of all Microsoft services running in Azure by 11 percent. Luckily, I'm not responsible for the financial side. For one of my clients, the estimated cost is 880,000 euros for one year. There are additional costs for the service agreement."

"The pricing is based on how much you ingest, so it's pretty straightforward. There are no tiers, and you pay for what you use unlike with other types of SIEM solutions that are usually based on tiers."

"Sentinel is fairly priced and pretty cost-effective."

"From a cost point of view, it is not a cheap product. It's, like, an enterprise-level application. So if you compare it with a low-level application, it's expensive, but if you compare it with the same-level application, it's pretty much cost-effective, I think."

"Microsoft Sentinel's pricing is relatively expensive and extremely confusing."

More Microsoft Sentinel pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Outsourcing Company

11%

Comms Service Provider

11%

Manufacturing Company

10%

Financial Services Firm

14%

Outsourcing Company

Comms Service Provider

Computer Software Company

Manufacturing Company

11%

Financial Services Firm

10%

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	23
Large Enterprise	47

Questions from the Community

What needs improvement with Torq?

What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...

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What is your primary use case for Torq?

My main use case for Torq is for managing IT services and providing faster response.

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What advice do you have for others considering Torq?

I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...

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What is your experience regarding pricing and costs for Fortinet FortiSOAR?

The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...

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What needs improvement with Fortinet FortiSOAR?

Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...

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What is your primary use case for Fortinet FortiSOAR?

I have been working in my field for almost four years, but right now I am not using it because my current company is ...

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Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?

Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel an...

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What is a better choice, Splunk or Azure Sentinel?

It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingest...

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Which is better - Azure Sentinel or AWS Security Hub?

We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel...

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Comparisons

Tines vs Torq

Compared 22% of the time

Splunk SOAR vs Torq

Compared 13% of the time

Blink Ops vs Torq

Compared 12% of the time

Palo Alto Networks Cortex XSOAR vs Torq

Compared 8% of the time

Google Security Operations vs Torq

Compared 3% of the time

More Torq Competitors

Palo Alto Networks Cortex XSOAR vs Fortinet FortiSOAR

Compared 21% of the time

Splunk SOAR vs Fortinet FortiSOAR

Compared 16% of the time

Securonix SOAR vs Fortinet FortiSOAR

Compared 9% of the time

D3 Security vs Fortinet FortiSOAR

Compared 5% of the time

IBM Resilient vs Fortinet FortiSOAR

Compared 3% of the time

More Fortinet FortiSOAR Competitors

AWS Security Hub vs Microsoft Sentinel

Compared 17% of the time

SentinelOne Singularity AI SIEM vs Microsoft Sentinel

Compared 4% of the time

CrowdStrike Falcon vs Microsoft Sentinel

Compared 4% of the time

Splunk Enterprise Security vs Microsoft Sentinel

Compared 3% of the time

IBM Security QRadar vs Microsoft Sentinel

Compared 3% of the time

More Microsoft Sentinel Competitors

Product Reports

Buyer's Guide

Torq

October 2026

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Buyer's Guide

Fortinet FortiSOAR

October 2026

Download Fortinet FortiSOAR product report

Buyer's Guide

Microsoft Sentinel

October 2026

Download Microsoft Sentinel product report

Also Known As

No data available

CyberSponse, FortiSOAR

Azure Sentinel

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

Fortinet FortiSOAR offers a comprehensive platform for automating and managing security operations. It streamlines cyber incident response and integrates with existing security systems for effective threat detection and remediation.

FortiSOAR is designed to enhance security operations through its automation capabilities and seamless platform integration. Its playbooks allow for quick response and efficient policy application, simplifying incident management and network security tasks. The centralized analytics and intuitive dashboards support threat intelligence management and workflow automation. Despite its benefits, FortiSOAR has areas for improvement, such as third-party integration, user-friendliness, and a high learning curve which affects playbook creation. Documentation and technical support need enhancement to facilitate better user experience, along with refining its pricing model and improving orchestration with network devices.

What are the top features of Fortinet FortiSOAR?

Playbooks: Enable rapid response and streamlined policy application.
Centralized Analytics: Provides comprehensive insights for effective threat management.
Automation Support: Simplifies incident management and network security tasks.
Integration: Offers seamless connectivity with diverse platforms via built-in connectors.
User-Friendly Dashboards: Facilitates intuitive navigation and display of essential data.

What benefits or ROI should users look for in reviews?

Reduced Human Error: Automates tasks like incident validation and IP blocking.
Enhanced Threat Intelligence: Improves security through SIEM compatibility and comprehensive monitoring.
Streamlined Workflows: Automates processes like ticket processing and system isolation.

Fortinet FortiSOAR is utilized across industries for its ability to manage security operations and case management efficiently. In sectors such as finance and healthcare, FortiSOAR automates responses to cyber threats, aiding in compliance and data protection. Its integration with security technologies supports robust threat intelligence, vital for sectors that process sensitive information.

Fortinet

Microsoft Sentinel offers cloud-native SIEM and SOAR capabilities with AI-powered threat detection, automated responses, and integration with Microsoft products. It is designed for comprehensive threat management with flexible deployment and scalability.

Microsoft Sentinel provides centralized management of cloud-based security monitoring and incident detection. Leveraging AI capabilities, it enhances threat intelligence and automation, allowing users to streamline security operations across cloud and on-premises systems. Microsoft Sentinel efficiently aggregates logs, correlates security events from multiple sources, and integrates seamlessly with Microsoft security offerings such as Defender. While its flexible deployment options and robust automation through playbooks are advantageous, users may encounter challenges with integration outside of Microsoft products, potential log ingestion delays, and a complex query language. The platform would benefit from enhanced speed, a simplified interface, improved query performance, and stronger documentation support.

What are the most important features of Microsoft Sentinel?

Cloud-native SIEM and SOAR: Enables security event management and orchestration in a cloud environment.
AI-powered threat detection: Utilizes artificial intelligence for identifying potential security threats.
Automated response playbooks: Automates routine responses to improve efficiency.
Data ingestion from multiple sources: Integrates with diverse data inputs for comprehensive visibility.
Integration with Microsoft products: Seamless collaboration with Microsoft security tools.

What benefits and ROI should users consider?

Enhanced threat visibility: Improves detection of security threats in various environments.
Reduced manual tasks: Automates processes to lessen human workload.
Scalable deployment: Offers flexibility for growing organizational requirements.
Centralized management: Simplifies oversight and management of threat detection and response.
Improved response times: Accelerates incident handling to minimize potential damage.

In specific industries, Microsoft Sentinel is utilized for its capability to monitor cloud-based workloads and detect incidents effectively. Users in healthcare, finance, and retail adopt it for its strong AI-driven threat detection and its ability to integrate with existing Microsoft solutions, ensuring high-level security operations and compliance with industry standards.

Microsoft

Sample Customers

Information Not Available

Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.

Buyer's Guide

Fortinet FortiSOAR vs. Microsoft Sentinel

September 2026

Free Report: Fortinet FortiSOAR vs. Microsoft Sentinel

Find out what your peers are saying about Fortinet FortiSOAR vs. Microsoft Sentinel and other solutions. Updated: September 2026.

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