Fortinet FortiSOAR vs Splunk SOAR comparison

Why PeerSpot?

Fortinet and Splunk are both solutions in the Security Orchestration Automation and Response (SOAR) category. Fortinet is ranked #7 with an average rating of 8.3, while Splunk is ranked #1 with an average rating of 8.2. Additionally, 73% of Fortinet users are willing to recommend the solution, compared to 92% of Splunk users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Fortinet FortiSOAR and Splunk SOAR compete in the security operations category, with Splunk having the edge due to its extensive feature set which is highly valued for comprehensive functionality.

Features: Fortinet FortiSOAR includes customizable dashboards, integrations, and a dynamic case management feature, offering valuable tools for tailored security environments. Splunk SOAR excels with powerful automation capabilities, expansive integration options, and a mature orchestration module, enhancing incident response management.

Room for Improvement: Fortinet FortiSOAR could improve by enhancing its AI integration, expanding its playbook capabilities, and reducing the complexity of configuration. Splunk SOAR could benefit from optimizing its resource consumption, improving support for non-ITSM processes, and simplifying playbook creation to be more user-friendly.

Ease of Deployment and Customer Service: Fortinet FortiSOAR provides flexible deployment models and responsive customer service, facilitating smoother setup for users needing support. Splunk SOAR, on the other hand, offers a structured deployment process and extensive resources, standing out with thorough guidance and documentation.

Pricing and ROI: Fortinet FortiSOAR typically presents lower initial setup costs, appealing to budget-conscious buyers and showing strong ROI via efficient scalability. Splunk SOAR has a higher setup cost but users find it justifiable due to its robust features, which contribute to a strong ROI, emphasizing its comprehensive functionality.

To learn more, read our detailed Fortinet FortiSOAR vs. Splunk SOAR Report (Updated: September 2026).

Buyer's Guide

Fortinet FortiSOAR vs. Splunk SOAR

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Featured Reviews

AdityaDesai

Solutions Architect at ProArch

Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency

Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.

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VIJAICYRIAC

Director at Movate

Automated playbooks have reduced response times and provided deeper threat analytics

The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.

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Vikash Kushwaha

Full-Stack Software Engineer at mindpathtech

Automated playbooks have transformed incident response and now protect critical services

The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Torq has changed the day-to-day experience for my security analysts and me by saving literally thousands of man-hours per month since we have implemented some of these use cases."

"Almost four or five hours of work is now completed in four or five minutes."

"Once I started to use the system and I saw the potential, it changed all of our work in IT."

"Torq has impacted my organization positively by allowing us to earn time and invest resources in other projects that are more meaningful and more interesting, pushing deeper into what a SOC is, and building our processes."

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."

"What I appreciate most about Torq is that it is an essential part of our system."

"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."

"Torq offers the best feature through integration with AI."

More Torq pros

"The playbook and the dashboard of FortiSOAR are really informative."

"It is a scalable solution...The implementation phase of the product was not tough or difficult."

"The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India."

"Generally, the tool helps just automating a lot of manual load or repetitive tasks."

"The solution has many connectors, which is quite helpful."

"The initial setup is straightforward."

"I like that the solution is integrated with FortiAnalyzer, it's the best feature."

"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."

More Fortinet FortiSOAR pros

"We are not a 24/7 SOC, so the most valuable feature of Splunk SOAR is the auto-response to threats when we are not in the office and the notifications that it sends to the on-call engineer."

"The ability to automate Splunk SOAR and customize the playbook use cases is the most valuable feature and is very exciting for me."

"One particular example I can recall is that in enterprise, we get around 100 to 200 notables daily, which consumes approximately 16 to 40 hours per day for an analyst, but since we have Splunk SOAR, it is now just about five to seven minutes or five to 10 minutes per alert."

"Splunk SOAR has freed up our resources by automating tasks like IOC enrichment, reputation checks, ticket creation, and incident updates, reducing our manual efforts by approximately 20 to 30 percent and giving our analysts more time to focus on complex tasks and complex investigations."

"The visibility for Splunk SOAR is extremely clear and very user-friendly and intuitive."

"Very flexible integration with other tools"

"Splunk SOAR is very good and very efficient; the UI is very good, and that way we don't have to struggle with a lot of pages because everything is on the dashboard and every detail is just a click away, which saves a lot of time compared to other SOAR solutions whose UIs are quite complex."

"In terms of time savings in threat responses, as a team, we save more than 30%, estimated around 30-40%."

More Splunk SOAR pros

Cons

"What has not worked as well as I hoped with Torq is related to product data management and storing data, although it still provides faster response and saves time."

"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."

"However, we did encounter some problems with custom steps, which definitely affected our progress, and the speed of bug fixes is also a bit slower than expected."

"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."

"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."

More Torq cons

"I have found that Fortinet FortiSOAR needs a lot of improvement. The orchestration needs to be improved and most of its functionalities are yet to be operational, I have tried to click on the icons but they do not work."

"Fortinet FortiSOAR should improve its analysis."

"The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."

"Fortinet's tech support overall is not great when they are at their best."

"The solution lacks proper documentation, so we have to test and trial each playbook and integration."

"The solution’s pricing could be improved."

"Fortinet is good, however, as they get into security analytics, while their support is okay, sometimes it requires some hand-holding and their response is probably not as good as Palo Alto."

"FortiSOAR needs to improve the response time for executing playbooks."

More Fortinet FortiSOAR cons

"It would be ideal if we could automate processes even more."

"While there have been improvements to the investigation process, particularly with the playbook data, the current log review method is cumbersome."

"The pricing is on the expensive side compared to other players in the market who are more cost-effective."

"In terms of improving Splunk SOAR, it is challenging to identify areas, but it is not purely a no-code solution and it needs a much better IDE platform where things are simplified, so that someone who does not have much understanding of Python or coding languages can do the work, and the cost is another factor since it is a costly platform."

"have put a number of ideas on the ideas.splunk.com site for feature requests for the Splunk SOAR product. I posted one of them about three years ago, which finally got implemented in the latest release that just got announced, so the time to implement new features and things like that is a little bit concerning."

"The cost of Splunk SOAR has room for improvement."

"Technical support can be improvised more. That is one area where I feel the team is sometimes struggling."

"The installation of Splunk SOAR is complex, requiring integration with various tools such as CloudWatch, antivirus, and EC2 machines, making it difficult."

More Splunk SOAR cons

Pricing and Cost Advice

Information not available

"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."

"Considering all the features of Fortinet FortiSOAR, I think it has a good price."

"Pricing is fine compared to other solutions."

"The solution offers both licensing and subscription models that are similar in price to other products."

"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."

"Fortinet FortiSOAR is an expensive solution."

"Fortinet FortiSOAR is expensive."

"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."

"Splunk SOAR is moderately priced, neither cheap nor overly expensive."

"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."

"The licensing cost is reasonable."

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."

"The tool is not cheap."

"Splunk SOAR is an expensive solution for an organization of our size."

"I don't know the exact price, but for my region, it is very expensive."

"The cost is high and the licensing is on an annual basis."

More Splunk SOAR pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Outsourcing Company

11%

Comms Service Provider

11%

Manufacturing Company

10%

Financial Services Firm

13%

Outsourcing Company

Comms Service Provider

Computer Software Company

Financial Services Firm

12%

Manufacturing Company

11%

Outsourcing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	9
Large Enterprise	54

Questions from the Community

What needs improvement with Torq?

What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...

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What is your primary use case for Torq?

My main use case for Torq is for managing IT services and providing faster response.

See all answers

What advice do you have for others considering Torq?

I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...

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What is your experience regarding pricing and costs for Fortinet FortiSOAR?

The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...

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What needs improvement with Fortinet FortiSOAR?

Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...

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What is your primary use case for Fortinet FortiSOAR?

I have been working in my field for almost four years, but right now I am not using it because my current company is ...

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What is your experience regarding pricing and costs for Splunk Phantom?

I am from the technical part of the organization.

See all answers

What needs improvement with Splunk Phantom?

The steep learning curve for custom playbooks requires solid Python and API familiarity, and there are some issues se...

See all answers

What is your primary use case for Splunk Phantom?

The main use case that I have been using, and many customers are asking for, is automation, specifically automated al...

See all answers

Comparisons

Tines vs Torq

Compared 22% of the time

Blink Ops vs Torq

Compared 12% of the time

Palo Alto Networks Cortex XSOAR vs Torq

Compared 9% of the time

Dropzone AI vs Torq

Compared 8% of the time

Google Security Operations vs Torq

Compared 3% of the time

More Torq Competitors

Palo Alto Networks Cortex XSOAR vs Fortinet FortiSOAR

Compared 21% of the time

Securonix SOAR vs Fortinet FortiSOAR

Compared 9% of the time

D3 Security vs Fortinet FortiSOAR

Compared 5% of the time

Playbooks vs Fortinet FortiSOAR

Compared 5% of the time

Microsoft Sentinel vs Fortinet FortiSOAR

Compared 3% of the time

More Fortinet FortiSOAR Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 10% of the time

Tines vs Splunk SOAR

Compared 8% of the time

VMware Carbon Black Cloud vs Splunk SOAR

Compared 7% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 6% of the time

Google Security Operations vs Splunk SOAR

Compared 6% of the time

More Splunk SOAR Competitors

Product Reports

Buyer's Guide

Torq

October 2026

Download Torq product report

Buyer's Guide

Fortinet FortiSOAR

October 2026

Download Fortinet FortiSOAR product report

Buyer's Guide

Splunk SOAR

October 2026

Download Splunk SOAR product report

Also Known As

No data available

CyberSponse, FortiSOAR

Phantom

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

Fortinet FortiSOAR offers a comprehensive platform for automating and managing security operations. It streamlines cyber incident response and integrates with existing security systems for effective threat detection and remediation.

FortiSOAR is designed to enhance security operations through its automation capabilities and seamless platform integration. Its playbooks allow for quick response and efficient policy application, simplifying incident management and network security tasks. The centralized analytics and intuitive dashboards support threat intelligence management and workflow automation. Despite its benefits, FortiSOAR has areas for improvement, such as third-party integration, user-friendliness, and a high learning curve which affects playbook creation. Documentation and technical support need enhancement to facilitate better user experience, along with refining its pricing model and improving orchestration with network devices.

What are the top features of Fortinet FortiSOAR?

Playbooks: Enable rapid response and streamlined policy application.
Centralized Analytics: Provides comprehensive insights for effective threat management.
Automation Support: Simplifies incident management and network security tasks.
Integration: Offers seamless connectivity with diverse platforms via built-in connectors.
User-Friendly Dashboards: Facilitates intuitive navigation and display of essential data.

What benefits or ROI should users look for in reviews?

Reduced Human Error: Automates tasks like incident validation and IP blocking.
Enhanced Threat Intelligence: Improves security through SIEM compatibility and comprehensive monitoring.
Streamlined Workflows: Automates processes like ticket processing and system isolation.

Fortinet FortiSOAR is utilized across industries for its ability to manage security operations and case management efficiently. In sectors such as finance and healthcare, FortiSOAR automates responses to cyber threats, aiding in compliance and data protection. Its integration with security technologies supports robust threat intelligence, vital for sectors that process sensitive information.

Fortinet

Splunk SOAR focuses on automating security operations with seamless third-party integrations and customizable workflows, enhancing incident response and threat management.

Splunk SOAR offers robust playbook automation and powerful API connectivity, allowing organizations to streamline workflows and integrate extensively with tools like Salesforce and ServiceNow. With its capabilities in real-time data visualization and automated threat responses, it significantly enhances security and reduces manual efforts. Users appreciate the ease of creating playbooks, which reduces mean time to detect and resolve. However, attention to its integration challenges with Microsoft products, the need for more playbooks, and improved customization tools is necessary. Enhancements in the development process, visibility, scalability, and case management options are also beneficial. Improving documentation and training resources would add more depth and accessibility.

What are the top features of Splunk SOAR?

Third-party integrations: Supports extensive integration with tools like Salesforce and ServiceNow.
Playbook automation: Facilitates easy creation and management of automated workflows.
Customizable workflows: Offers Python-based customization for tailored security operations.
API connectivity: Powerful API support for seamless tool consolidation and streamlined workflows.
Data visualization: Provides real-time data visualization for enhanced situational awareness.

What benefits or ROI users should consider?

Operational efficiency: Reduces mean time to detect and resolve incidents through automation.
Manual effort reduction: Automates threat responses, minimizing manual workload in security operations.
Enhanced security: Offers end-to-end visibility and automated threat mitigation processes.
Time savings: Optimizes processes and improves response efficiency in cybersecurity operations.

Organizations implement Splunk SOAR in industries to automate tasks in Security Operation Centers, addressing incidents such as phishing, brute force, and ransomware. It integrates with third-party applications for threat intelligence enrichment, commonly deployed both on-premise and cloud, enhancing cybersecurity efforts.

Splunk

Sample Customers

Information Not Available

Recorded Future, Blackstone

Buyer's Guide

Fortinet FortiSOAR vs. Splunk SOAR

September 2026

Free Report: Fortinet FortiSOAR vs. Splunk SOAR

Find out what your peers are saying about Fortinet FortiSOAR vs. Splunk SOAR and other solutions. Updated: September 2026.

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